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start up issue/virus


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#1 lola m

lola m

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Posted 14 August 2012 - 07:14 PM

After a faithful service of two years my asus u43f has been attacked. i ran a few different anti virus programs and tried to remove it with malwarebites and such but nothing has worked. The issue is ws.trojan.h and a generic trojan. I cannot restore laptop using F9 as recovery/restore pathways have been deleted by virus. No CD either, tech support said I have to buy it for 80 dollars AND wait 3 weeks for it to arrive from Singapore...

Can anyone help me to delete the malware using ms dos?

Any help would be greatly appreciated.

*Moderator Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Queen-Evie*

Edited by Queen-Evie, 14 August 2012 - 09:23 PM.


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