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Internet access blocked to popular websites


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8 replies to this topic

#1 kylemarlin

kylemarlin

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Posted 13 August 2012 - 11:44 PM

Hello all,

I am a computer technician that is encountering a puzzling issue on Windows 8 Release Preview. I am using the latest version of Google Chrome and have tried accessing popular webpages in IE 10. The popular pages I am trying to access are Facebook, any Google page except their home page (I can access http://www.google.com, but not http://www.google.com/*). I am unable to access these sites. They always time out. The specific error I am receiving in Google Chrome is
Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.
I have ran a MBAM scan and came up clean. I am no expert on reading HijackThis logs either, but I have run a log file as well. I was unable to run DDS or GMER because I am running Windows 8. Please let me know if you have any advice on how to resolve this or if you wish for me to post any more logs.

Thanks,
Kyle Marlin

Edited by kylemarlin, 13 August 2012 - 11:47 PM.


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#2 Broni

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Posted 14 August 2012 - 11:21 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 kylemarlin

kylemarlin
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Posted 14 August 2012 - 06:22 PM

Hello,

Thanks for your assistance. The requested logs are below.

Thanks again,

Kyle Marlin

Security Check:
Results of screen317's Security Check version 0.99.43  
   x64 (UAC is enabled)  
 Internet Explorer 9  
[b][u]``````````````Antivirus/Firewall Check:``````````````[/b][/u] 
 Windows Firewall Enabled!  
Windows Defender   
 [size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size] 
[b][u]`````````Anti-malware/Other Utilities Check:`````````[/b][/u] 
 Malwarebytes Anti-Malware version 1.62.0.1300  
 Java(TM) 6 Update 33  
 [color=red][b]Java version out of Date![/b][/color] 
 Adobe Flash Player 	11.3.300.265  
 Adobe Reader X (10.1.3) 
 Google Chrome 21.0.1180.75  
 Google Chrome 21.0.1180.77  
 Google Chrome VisualElementsManifest.xml..  
[b][u]````````Process Check: objlist.exe by Laurent````````[/b][/u]  
 Windows Defender MSMpEng.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Windows Defender MsMpEng.exe   
[b][u]`````````````````System Health check`````````````````[/b][/u] 
 Total Fragmentation on Drive C:  % 
[b][u]````````````````````End of Log``````````````````````[/b][/u] 

Farbar Service Scanner (FSS):
Farbar Service Scanner Version: 06-08-2012
Ran by Kyle (administrator) on 14-08-2012 at 17:52:18
Running from "C:\Users\Kyle\Downloads"
Microsoft Windows 8 Release Preview  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy: 
==================


System Restore:
============

System Restore Disabled Policy: 
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy: 
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend: "%ProgramFiles%\Windows Defender\MsMpEng.exe".
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll
[2012-05-19 02:44] - [2012-05-19 02:44] - 0026624 ____A (Microsoft Corporation) D7F3927F69871DFF58E89B7454BBC5CA

C:\Windows\System32\drivers\nsiproxy.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 0034304 ____A (Microsoft Corporation) 869B2D260DAE2AD694283FACC0517871

C:\Windows\System32\dhcpcore.dll
[2012-05-18 21:25] - [2012-05-19 00:14] - 0332288 ____A (Microsoft Corporation) 

C:\Windows\System32\drivers\afd.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 0561664 ____A (Microsoft Corporation) 

C:\Windows\System32\drivers\tdx.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 0129024 ____A (Microsoft Corporation) 3921BBEC2E4345AE0AE93769B7514A43

C:\Windows\System32\Drivers\tcpip.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 2216648 ____A (Microsoft Corporation) 

C:\Windows\System32\dnsrslvr.dll
[2012-05-18 21:26] - [2012-05-19 00:14] - 0209920 ____A (Microsoft Corporation) CE209F9BD5F406FA630A9882394A6D73

C:\Windows\System32\mpssvc.dll
[2012-05-18 20:58] - [2012-05-19 00:15] - 0906240 ____A (Microsoft Corporation) 

C:\Windows\System32\bfe.dll
[2012-05-18 21:17] - [2012-05-19 00:14] - 0720384 ____A (Microsoft Corporation) 

C:\Windows\System32\drivers\mpsdrv.sys
[2012-05-18 23:31] - [2012-05-18 23:31] - 0074752 ____A (Microsoft Corporation) 6FBE62F717ACE72EE7E9DC13138945DF

C:\Windows\System32\SDRSVC.dll
[2012-05-18 22:21] - [2012-05-19 00:16] - 0148480 ____A (Microsoft Corporation) 

C:\Windows\System32\vssvc.exe
[2012-05-18 20:55] - [2012-05-19 00:17] - 1483776 ____A (Microsoft Corporation) 

C:\Windows\System32\wscsvc.dll
[2012-05-18 20:49] - [2012-05-19 00:17] - 0100864 ____A (Microsoft Corporation) 51CF231389EE86F8CC0EBF59C5F87EAB

C:\Windows\System32\wbem\WMIsvc.dll
[2012-05-18 21:12] - [2012-05-19 00:17] - 0222208 ____A (Microsoft Corporation) 

C:\Windows\System32\wuaueng.dll
[2012-05-18 20:44] - [2012-05-19 00:17] - 3201024 ____A (Microsoft Corporation) 

C:\Windows\System32\qmgr.dll
[2012-05-18 21:35] - [2012-05-19 00:16] - 0827392 ____A (Microsoft Corporation) 

C:\Windows\System32\es.dll
[2012-05-18 21:08] - [2012-05-19 00:14] - 0523264 ____A (Microsoft Corporation) 

C:\Windows\System32\cryptsvc.dll
[2012-05-18 21:21] - [2012-05-19 00:14] - 0073216 ____A (Microsoft Corporation) DBF4E9F328B3C253B86B53462DB21190

C:\Program Files\Windows Defender\MpSvc.dll
[2012-05-18 22:40] - [2012-05-19 00:15] - 1476608 ____A (Microsoft Corporation) 

C:\Windows\System32\svchost.exe
[2012-05-18 21:17] - [2012-05-19 00:17] - 0031232 ____A (Microsoft Corporation) 92B919655BA013E8687E2AE873BA56ED

C:\Windows\System32\rpcss.dll
[2012-05-18 21:11] - [2012-05-19 00:16] - 0809472 ____A (Microsoft Corporation) 



**** End of log ****

MiniToolBox:
MiniToolBox by Farbar  Version: 23-07-2012
Ran by Kyle (administrator) on 14-08-2012 at 17:55:34
Microsoft Windows 8 Release Preview  (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ============================== 

Proxy is not enabled.
No Proxy Server is set.

========================= IP Configuration: ================================

Intel(R) Wireless WiFi Link 4965AGN = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Kyle-Laptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-21-86-63-A6-81
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-26-9E-C5-37-DD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
   Physical Address. . . . . . . . . : 00-21-5C-28-33-F7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::54c6:cfc8:4c8f:d3e4%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.204.201.238(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.252.0
   Lease Obtained. . . . . . . . . . : Tuesday, August 14, 2012 5:45:26 PM
   Lease Expires . . . . . . . . . . : Tuesday, August 14, 2012 7:45:26 PM
   Default Gateway . . . . . . . . . : 10.204.200.1
   DHCP Server . . . . . . . . . . . : 10.204.200.1
   DHCPv6 IAID . . . . . . . . . . . : 251666780
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-9A-38-75-00-21-5C-28-33-F7
   DNS Servers . . . . . . . . . . . : 208.65.21.3
                                       208.65.21.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{E50B8D01-BB7E-48EF-95BC-F6F8AA8DBA85}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:815:560:f533:3611(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::815:560:f533:3611%18(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dns1.atomichost.com
Address:  208.65.21.3

DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Addresses:  74.125.137.113
	  74.125.137.101
	  74.125.137.102
	  74.125.137.138
	  74.125.137.139
	  74.125.137.100


Pinging google.com [74.125.137.113] with 32 bytes of data:
Request timed out.
Reply from 74.125.137.113: bytes=32 time=25ms TTL=43

Ping statistics for 74.125.137.113:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 25ms, Average = 25ms
Server:  dns1.atomichost.com
Address:  208.65.21.3

Name:    yahoo.com
Addresses:  98.139.183.24
	  72.30.38.140
	  98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=87ms TTL=45
Reply from 98.139.183.24: bytes=32 time=144ms TTL=45

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 87ms, Maximum = 144ms, Average = 115ms
Server:  dns1.atomichost.com
Address:  208.65.21.3

Name:    bleepingcomputer.com
Address:  208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2ms, Maximum = 4ms, Average = 3ms
===========================================================================
Interface List
 15...00 21 86 63 a6 81 ......Bluetooth Device (Personal Area Network)
 13...00 26 9e c5 37 dd ......Realtek PCIe GBE Family Controller
 12...00 21 5c 28 33 f7 ......Intel(R) Wireless WiFi Link 4965AGN
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     10.204.200.1   10.204.201.238     30
     10.204.200.0    255.255.252.0         On-link    10.204.201.238    286
   10.204.201.238  255.255.255.255         On-link    10.204.201.238    286
   10.204.203.255  255.255.255.255         On-link    10.204.201.238    286
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    10.204.201.238    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    10.204.201.238    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 18    306 2001::/32                On-link
 18    306 2001:0:4137:9e76:815:560:f533:3611/128
                                    On-link
 12    286 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::815:560:f533:3611/128
                                    On-link
 12    286 fe80::54c6:cfc8:4c8f:d3e4/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 12    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52736] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68608] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68608] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55808] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86528] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86528] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72704] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64512] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/14/2012 03:10:12 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary TfSysMon.

System Error:
The system cannot find the file specified.
.

Error: (08/08/2012 11:56:39 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -2143485942

Error: (08/08/2012 11:56:39 PM) (Source: Microsoft Office Licensing Service) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D000A; CorrelationId: {08D4D5D9-73F1-49BB-A235-16414C94B1C5}

Error: (07/29/2012 07:14:12 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -2143485946

Error: (07/29/2012 07:14:12 PM) (Source: Microsoft Office Licensing Service) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0006; CorrelationId: {92D8AF1A-01AB-4856-A41A-B079ED7F430C}

Error: (07/26/2012 05:20:36 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 10.0.8400.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ea0

Start Time: 01cd6b43846b0536

Termination Time: 4294967295

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: af6cb431-d767-11e1-9b6a-00218663a681

Faulting package full name: 

Faulting package-relative application ID:

Error: (07/26/2012 05:20:03 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: Kyle-Laptop)Kyle-Laptop
Description: Package DefaultBrowser_NOPUBLISHERID was terminated because it took too long to suspend.

Error: (07/26/2012 10:21:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: RemoveAAM.bin, version: 6.0.335.0, time stamp: 0x4f7b9b23
Faulting module name: dlnashext.dll_unloaded, version: 0.0.0.0, time stamp: 0x4fb703ec
Exception code: 0xc0000005
Fault offset: 0x70c5dd49
Faulting process id: 0x1aa4
Faulting application start time: 0xRemoveAAM.bin0
Faulting application path: RemoveAAM.bin1
Faulting module path: RemoveAAM.bin2
Report Id: RemoveAAM.bin3
Faulting package full name: RemoveAAM.bin4
Faulting package-relative application ID: RemoveAAM.bin5

Error: (07/26/2012 10:21:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: RemoveAAM.bin, version: 6.0.335.0, time stamp: 0x4f7b9b23
Faulting module name: dlnashext.dll_unloaded, version: 0.0.0.0, time stamp: 0x4fb703ec
Exception code: 0xc00001a5
Fault offset: 0x70c7627c
Faulting process id: 0x1aa4
Faulting application start time: 0xRemoveAAM.bin0
Faulting application path: RemoveAAM.bin1
Faulting module path: RemoveAAM.bin2
Report Id: RemoveAAM.bin3
Faulting package full name: RemoveAAM.bin4
Faulting package-relative application ID: RemoveAAM.bin5

Error: (07/21/2012 11:57:23 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.8400.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 44c

Start Time: 01cd67b9c87ede22

Termination Time: 961

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 386fefe0-d3b1-11e1-9b68-00218663a681

Faulting package full name: 

Faulting package-relative application ID:


System errors:
=============
Error: (08/14/2012 05:44:37 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0x0000000000000940, 0x0000000000000002, 0x0000000000000001, 0xfffff802980f5885)C:\Windows\MEMORY.DMP081412-21309-01

Error: (08/14/2012 05:44:33 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:05:31 PM on ?8/?14/?2012 was unexpected.

Error: (08/14/2012 04:31:26 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error: 
%%1053

Error: (08/14/2012 04:31:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (60000 milliseconds) while waiting for the Software Protection service to connect.

Error: (08/14/2012 04:30:23 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service failed to start due to the following error: 
%%1053

Error: (08/14/2012 04:30:23 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (60000 milliseconds) while waiting for the MBAMService service to connect.

Error: (08/14/2012 04:25:52 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 10.204.201.238.
The computer with the IP address 10.204.201.228 did not allow the name to be claimed by
this computer.

Error: (08/14/2012 04:25:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:17:23 PM on ?8/?14/?2012 was unexpected.

Error: (08/14/2012 01:13:36 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Error: (08/13/2012 08:12:27 PM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.


Microsoft Office Sessions:
=========================
Error: (08/14/2012 03:10:12 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddLegacyDriverFiles: Unable to back up image of binary TfSysMon.

System Error:
The system cannot find the file specified.

Error: (08/08/2012 11:56:39 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -2143485942

Error: (08/08/2012 11:56:39 PM) (Source: Microsoft Office Licensing Service)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D000A; CorrelationId: {08D4D5D9-73F1-49BB-A235-16414C94B1C5}

Error: (07/29/2012 07:14:12 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -2143485946

Error: (07/29/2012 07:14:12 PM) (Source: Microsoft Office Licensing Service)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0006; CorrelationId: {92D8AF1A-01AB-4856-A41A-B079ED7F430C}

Error: (07/26/2012 05:20:36 PM) (Source: Application Hang)(User: )
Description: iexplore.exe10.0.8400.0ea001cd6b43846b05364294967295C:\Program Files\Internet Explorer\iexplore.exeaf6cb431-d767-11e1-9b6a-00218663a681

Error: (07/26/2012 05:20:03 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: Kyle-Laptop)Kyle-Laptop
Description: DefaultBrowser_NOPUBLISHERID

Error: (07/26/2012 10:21:43 AM) (Source: Application Error)(User: )
Description: RemoveAAM.bin6.0.335.04f7b9b23dlnashext.dll_unloaded0.0.0.04fb703ecc000000570c5dd491aa401cd6b362132d9a2C:\Program Files (x86)\Common Files\Adobe\RemoveAAM.bindlnashext.dll390d1dc2-d72d-11e1-9b69-00218663a681

Error: (07/26/2012 10:21:41 AM) (Source: Application Error)(User: )
Description: RemoveAAM.bin6.0.335.04f7b9b23dlnashext.dll_unloaded0.0.0.04fb703ecc00001a570c7627c1aa401cd6b362132d9a2C:\Program Files (x86)\Common Files\Adobe\RemoveAAM.bindlnashext.dll37efe896-d72d-11e1-9b69-00218663a681

Error: (07/21/2012 11:57:23 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.8400.044c01cd67b9c87ede22961C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE386fefe0-d3b1-11e1-9b68-00218663a681


=========================== Installed Programs ============================

µTorrent (Version: 3.2.0)
7-Zip 9.20
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.1)
Adobe AIR (Version: 3.3.0.3670)
Adobe Creative Suite 6 Master Collection (Version: 6)
Adobe Flash Player 11 Plugin (Version: 11.3.300.265)
Adobe Help Manager (Version: 4.0.244)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Adobe Widget Browser (Version: 2.0 Build 348)
Adobe Widget Browser (Version: 2.0.348)
AuthenTec TrueSuite (Version: 2.0.0.57)
bl (Version: 1.0.0)
Cheat Engine 6.2
DHTML Editing Component (Version: 6.02.0001)
Google Chrome (Version: 21.0.1180.77)
ImgBurn (Version: 2.5.7.0)
Java Auto Updater (Version: 2.0.7.1)
Java(TM) 6 Update 33 (Version: 6.0.330)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Expression Blend 3 SDK (Version: 1.0.1343.0)
Microsoft Expression Blend 4 (Version: 4.0.20525.0)
Microsoft Expression Blend SDK for .NET 4 (Version: 2.0.20525.0)
Microsoft Expression Blend SDK for Silverlight 4 (Version: 2.0.20525.0)
Microsoft Expression Design 4 (Version: 7.0.20516.0)
Microsoft Expression Encoder 4 (Version: 4.0.1639.0)
Microsoft Expression Encoder 4 Screen Capture Codec (Version: 4.0.1639.0)
Microsoft Expression Studio 4 (Version: 4.0.20525.0)
Microsoft Expression Web 4 (Version: 4.0.1303.0)
Microsoft Expression Web 4 Service Pack 2
Microsoft Office 365 Home Premium Preview - en-us (Version: 15.0.4128.1019)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Silverlight 3 SDK (Version: 3.0.40818.0)
Microsoft Silverlight 4 SDK (Version: 4.0.50401.0)
Microsoft SkyDrive (Version: 16.4.4111.0525)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Motorola SM56 Speakerphone Modem (Version: 6.12.25.06)
Notepad++ (Version: 6.1.5)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4128.1019)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4128.1019)
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Realtek High Definition Audio Driver
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.3.29.0)
Turbo Lister 2 (Version: 2.00.0000)
VirtualCloneDrive
Windows Mobile Device Updater Component (Version: 04.08.2345.00)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
WPF Toolkit February 2010 (Version 3.5.50211.1) (Version: 3.5.50211.1)
Zune (Version: 04.08.2345.00)
Zune Language Pack (CHS) (Version: 04.08.2345.00)
Zune Language Pack (CHT) (Version: 04.08.2345.00)
Zune Language Pack (CSY) (Version: 04.08.2345.00)
Zune Language Pack (DAN) (Version: 04.08.2345.00)
Zune Language Pack (DEU) (Version: 04.08.2345.00)
Zune Language Pack (ELL) (Version: 04.08.2345.00)
Zune Language Pack (ESP) (Version: 04.08.2345.00)
Zune Language Pack (FIN) (Version: 04.08.2345.00)
Zune Language Pack (FRA) (Version: 04.08.2345.00)
Zune Language Pack (HUN) (Version: 04.08.2345.00)
Zune Language Pack (IND) (Version: 04.08.2345.00)
Zune Language Pack (ITA) (Version: 04.08.2345.00)
Zune Language Pack (JPN) (Version: 04.08.2345.00)
Zune Language Pack (KOR) (Version: 04.08.2345.00)
Zune Language Pack (MSL) (Version: 04.08.2345.00)
Zune Language Pack (NLD) (Version: 04.08.2345.00)
Zune Language Pack (NOR) (Version: 04.08.2345.00)
Zune Language Pack (PLK) (Version: 04.08.2345.00)
Zune Language Pack (PTB) (Version: 04.08.2345.00)
Zune Language Pack (PTG) (Version: 04.08.2345.00)
Zune Language Pack (RUS) (Version: 04.08.2345.00)
Zune Language Pack (SVE) (Version: 04.08.2345.00)

========================= Devices: ================================

Name: Base System Device
Description: Base System Device
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Base System Device
Description: Base System Device
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 4094.43 MB
Available physical RAM: 2554.19 MB
Total Pagefile: 8190.43 MB
Available Pagefile: 6464.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3954.41 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.75 GB) (Free:224.58 GB) NTFS
3 Drive e: () (Fixed) (Total:298.09 GB) (Free:296.03 GB) NTFS

========================= Users: ========================================

User accounts for \\KYLE-LAPTOP

Administrator            Guest                    Kyle                     


**** End of log ****

MalwareBytes AntiMalware:
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.12.05

Windows 7 x64 NTFS
Internet Explorer 9.10.8400.0
Kyle :: KYLE-LAPTOP [administrator]

Protection: Enabled

8/14/2012 5:47:50 PM
mbam-log-2012-08-14 (17-47-50).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 423093
Time elapsed: 1 hour(s), 30 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

aswMBR:
aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-08-14 17:48:37
-----------------------------
17:48:37.138    OS Version: Windows x64 6.2.8400 
17:48:37.138    Number of processors: 2 586 0x1706
17:48:37.138    ComputerName: KYLE-LAPTOP  UserName: Kyle
17:48:40.376    Initialize success
17:48:50.421    AVAST engine defs: 12081401
17:49:16.634    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000003a
17:49:16.634    Disk 0 Vendor: WDC_WD3200BEVT-60ZCT0 11.01A11 Size: 305245MB BusType: 11
17:49:16.634    Disk 1  \Device\Harddisk1\DR1 -> \Device\0000003b
17:49:16.634    Disk 1 Vendor: WDC_WD3200BEVT-60ZCT0 11.01A11 Size: 305245MB BusType: 11
17:49:16.650    Disk 0 MBR read successfully
17:49:16.650    Disk 0 MBR scan
17:49:16.650    Disk 0 Windows 7 default MBR code
17:49:16.666    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          350 MB offset 2048
17:49:16.712    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       304893 MB offset 718848
17:49:16.837    Disk 0 scanning C:\Windows\system32\drivers
17:49:47.110    Service scanning
17:50:39.609    Modules scanning
17:50:39.609    Disk 0 trace - called modules:
17:50:39.625    ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll storahci.sys 
17:50:39.953    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004bad060]
17:50:39.953    3 CLASSPNP.SYS[fffff88001e62682] -> nt!IofCallDriver -> [0xfffffa80049b8d70]
17:50:39.968    5 ACPI.sys[fffff88000e5d441] -> nt!IofCallDriver -> \Device\0000003a[0xfffffa80049be060]
17:50:42.932    AVAST engine scan C:\Windows
17:50:49.115    AVAST engine scan C:\Windows\system32
17:59:36.309    AVAST engine scan C:\Windows\system32\drivers
18:00:12.033    AVAST engine scan C:\Users\Kyle
18:22:12.826    AVAST engine scan C:\ProgramData
18:27:44.436    Scan finished successfully
18:38:42.743    Disk 0 MBR has been saved successfully to "C:\Users\Kyle\Downloads\MBR.dat"
18:38:42.803    The log file has been saved successfully to "C:\Users\Kyle\Downloads\aswMBR.txt"



Edited by kylemarlin, 14 August 2012 - 07:05 PM.


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
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  • Local time:04:54 PM

Posted 14 August 2012 - 06:45 PM

Please repost all logs without wrapping them in "code" brackets.
They're harder to read.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 kylemarlin

kylemarlin
  • Topic Starter

  • Members
  • 6 posts
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  • Local time:06:54 PM

Posted 14 August 2012 - 07:08 PM

Hello,

Thanks for your assistance. The requested logs are below.

Thanks again,

Kyle Marlin

Security Check:
Results of screen317's Security Check version 0.99.43
x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
Java™ 6 Update 33
Java version out of Date!
Adobe Flash Player 11.3.300.265
Adobe Reader X (10.1.3)
Google Chrome 21.0.1180.75
Google Chrome 21.0.1180.77
Google Chrome VisualElementsManifest.xml..
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes Anti-Malware mbam.exe
Windows Defender MsMpEng.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

Farbar Service Scanner (FSS):
Farbar Service Scanner Version: 06-08-2012
Ran by Kyle (administrator) on 14-08-2012 at 17:52:18
Running from "C:\Users\Kyle\Downloads"
Microsoft Windows 8 Release Preview (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend: "%ProgramFiles%\Windows Defender\MsMpEng.exe".
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll
[2012-05-19 02:44] - [2012-05-19 02:44] - 0026624 ____A (Microsoft Corporation) D7F3927F69871DFF58E89B7454BBC5CA

C:\Windows\System32\drivers\nsiproxy.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 0034304 ____A (Microsoft Corporation) 869B2D260DAE2AD694283FACC0517871

C:\Windows\System32\dhcpcore.dll
[2012-05-18 21:25] - [2012-05-19 00:14] - 0332288 ____A (Microsoft Corporation)

C:\Windows\System32\drivers\afd.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 0561664 ____A (Microsoft Corporation)

C:\Windows\System32\drivers\tdx.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 0129024 ____A (Microsoft Corporation) 3921BBEC2E4345AE0AE93769B7514A43

C:\Windows\System32\Drivers\tcpip.sys
[2012-05-19 02:44] - [2012-05-19 02:44] - 2216648 ____A (Microsoft Corporation)

C:\Windows\System32\dnsrslvr.dll
[2012-05-18 21:26] - [2012-05-19 00:14] - 0209920 ____A (Microsoft Corporation) CE209F9BD5F406FA630A9882394A6D73

C:\Windows\System32\mpssvc.dll
[2012-05-18 20:58] - [2012-05-19 00:15] - 0906240 ____A (Microsoft Corporation)

C:\Windows\System32\bfe.dll
[2012-05-18 21:17] - [2012-05-19 00:14] - 0720384 ____A (Microsoft Corporation)

C:\Windows\System32\drivers\mpsdrv.sys
[2012-05-18 23:31] - [2012-05-18 23:31] - 0074752 ____A (Microsoft Corporation) 6FBE62F717ACE72EE7E9DC13138945DF

C:\Windows\System32\SDRSVC.dll
[2012-05-18 22:21] - [2012-05-19 00:16] - 0148480 ____A (Microsoft Corporation)

C:\Windows\System32\vssvc.exe
[2012-05-18 20:55] - [2012-05-19 00:17] - 1483776 ____A (Microsoft Corporation)

C:\Windows\System32\wscsvc.dll
[2012-05-18 20:49] - [2012-05-19 00:17] - 0100864 ____A (Microsoft Corporation) 51CF231389EE86F8CC0EBF59C5F87EAB

C:\Windows\System32\wbem\WMIsvc.dll
[2012-05-18 21:12] - [2012-05-19 00:17] - 0222208 ____A (Microsoft Corporation)

C:\Windows\System32\wuaueng.dll
[2012-05-18 20:44] - [2012-05-19 00:17] - 3201024 ____A (Microsoft Corporation)

C:\Windows\System32\qmgr.dll
[2012-05-18 21:35] - [2012-05-19 00:16] - 0827392 ____A (Microsoft Corporation)

C:\Windows\System32\es.dll
[2012-05-18 21:08] - [2012-05-19 00:14] - 0523264 ____A (Microsoft Corporation)

C:\Windows\System32\cryptsvc.dll
[2012-05-18 21:21] - [2012-05-19 00:14] - 0073216 ____A (Microsoft Corporation) DBF4E9F328B3C253B86B53462DB21190

C:\Program Files\Windows Defender\MpSvc.dll
[2012-05-18 22:40] - [2012-05-19 00:15] - 1476608 ____A (Microsoft Corporation)

C:\Windows\System32\svchost.exe
[2012-05-18 21:17] - [2012-05-19 00:17] - 0031232 ____A (Microsoft Corporation) 92B919655BA013E8687E2AE873BA56ED

C:\Windows\System32\rpcss.dll
[2012-05-18 21:11] - [2012-05-19 00:16] - 0809472 ____A (Microsoft Corporation)



**** End of log ****

MiniToolBox:
MiniToolBox by Farbar Version: 23-07-2012
Ran by Kyle (administrator) on 14-08-2012 at 17:55:34
Microsoft Windows 8 Release Preview (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= IP Configuration: ================================

Intel® Wireless WiFi Link 4965AGN = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Kyle-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-63-A6-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-26-9E-C5-37-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-21-5C-28-33-F7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::54c6:cfc8:4c8f:d3e4%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.204.201.238(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Tuesday, August 14, 2012 5:45:26 PM
Lease Expires . . . . . . . . . . : Tuesday, August 14, 2012 7:45:26 PM
Default Gateway . . . . . . . . . : 10.204.200.1
DHCP Server . . . . . . . . . . . : 10.204.200.1
DHCPv6 IAID . . . . . . . . . . . : 251666780
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-9A-38-75-00-21-5C-28-33-F7
DNS Servers . . . . . . . . . . . : 208.65.21.3
208.65.21.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{E50B8D01-BB7E-48EF-95BC-F6F8AA8DBA85}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:815:560:f533:3611(Preferred)
Link-local IPv6 Address . . . . . : fe80::815:560:f533:3611%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns1.atomichost.com
Address: 208.65.21.3

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 74.125.137.113
74.125.137.101
74.125.137.102
74.125.137.138
74.125.137.139
74.125.137.100


Pinging google.com [74.125.137.113] with 32 bytes of data:
Request timed out.
Reply from 74.125.137.113: bytes=32 time=25ms TTL=43

Ping statistics for 74.125.137.113:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 25ms, Average = 25ms
Server: dns1.atomichost.com
Address: 208.65.21.3

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=87ms TTL=45
Reply from 98.139.183.24: bytes=32 time=144ms TTL=45

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 87ms, Maximum = 144ms, Average = 115ms
Server: dns1.atomichost.com
Address: 208.65.21.3

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 3ms
===========================================================================
Interface List
15...00 21 86 63 a6 81 ......Bluetooth Device (Personal Area Network)
13...00 26 9e c5 37 dd ......Realtek PCIe GBE Family Controller
12...00 21 5c 28 33 f7 ......Intel® Wireless WiFi Link 4965AGN
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.204.200.1 10.204.201.238 30
10.204.200.0 255.255.252.0 On-link 10.204.201.238 286
10.204.201.238 255.255.255.255 On-link 10.204.201.238 286
10.204.203.255 255.255.255.255 On-link 10.204.201.238 286
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.204.201.238 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.204.201.238 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
18 306 ::/0 On-link
1 306 ::1/128 On-link
18 306 2001::/32 On-link
18 306 2001:0:4137:9e76:815:560:f533:3611/128
On-link
12 286 fe80::/64 On-link
18 306 fe80::/64 On-link
18 306 fe80::815:560:f533:3611/128
On-link
12 286 fe80::54c6:cfc8:4c8f:d3e4/128
On-link
1 306 ff00::/8 On-link
18 306 ff00::/8 On-link
12 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52736] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68608] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68608] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55808] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [293376] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86528] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86528] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72704] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64512] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [361472] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/14/2012 03:10:12 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary TfSysMon.

System Error:
The system cannot find the file specified.
.

Error: (08/08/2012 11:56:39 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -2143485942

Error: (08/08/2012 11:56:39 PM) (Source: Microsoft Office Licensing Service) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D000A; CorrelationId: {08D4D5D9-73F1-49BB-A235-16414C94B1C5}

Error: (07/29/2012 07:14:12 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -2143485946

Error: (07/29/2012 07:14:12 PM) (Source: Microsoft Office Licensing Service) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0006; CorrelationId: {92D8AF1A-01AB-4856-A41A-B079ED7F430C}

Error: (07/26/2012 05:20:36 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 10.0.8400.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ea0

Start Time: 01cd6b43846b0536

Termination Time: 4294967295

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: af6cb431-d767-11e1-9b6a-00218663a681

Faulting package full name:

Faulting package-relative application ID:

Error: (07/26/2012 05:20:03 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: Kyle-Laptop)Kyle-Laptop
Description: Package DefaultBrowser_NOPUBLISHERID was terminated because it took too long to suspend.

Error: (07/26/2012 10:21:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: RemoveAAM.bin, version: 6.0.335.0, time stamp: 0x4f7b9b23
Faulting module name: dlnashext.dll_unloaded, version: 0.0.0.0, time stamp: 0x4fb703ec
Exception code: 0xc0000005
Fault offset: 0x70c5dd49
Faulting process id: 0x1aa4
Faulting application start time: 0xRemoveAAM.bin0
Faulting application path: RemoveAAM.bin1
Faulting module path: RemoveAAM.bin2
Report Id: RemoveAAM.bin3
Faulting package full name: RemoveAAM.bin4
Faulting package-relative application ID: RemoveAAM.bin5

Error: (07/26/2012 10:21:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: RemoveAAM.bin, version: 6.0.335.0, time stamp: 0x4f7b9b23
Faulting module name: dlnashext.dll_unloaded, version: 0.0.0.0, time stamp: 0x4fb703ec
Exception code: 0xc00001a5
Fault offset: 0x70c7627c
Faulting process id: 0x1aa4
Faulting application start time: 0xRemoveAAM.bin0
Faulting application path: RemoveAAM.bin1
Faulting module path: RemoveAAM.bin2
Report Id: RemoveAAM.bin3
Faulting package full name: RemoveAAM.bin4
Faulting package-relative application ID: RemoveAAM.bin5

Error: (07/21/2012 11:57:23 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.8400.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 44c

Start Time: 01cd67b9c87ede22

Termination Time: 961

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 386fefe0-d3b1-11e1-9b68-00218663a681

Faulting package full name:

Faulting package-relative application ID:


System errors:
=============
Error: (08/14/2012 05:44:37 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0x0000000000000940, 0x0000000000000002, 0x0000000000000001, 0xfffff802980f5885)C:\Windows\MEMORY.DMP081412-21309-01

Error: (08/14/2012 05:44:33 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:05:31 PM on ?8/?14/?2012 was unexpected.

Error: (08/14/2012 04:31:26 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%1053

Error: (08/14/2012 04:31:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (60000 milliseconds) while waiting for the Software Protection service to connect.

Error: (08/14/2012 04:30:23 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service failed to start due to the following error:
%%1053

Error: (08/14/2012 04:30:23 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (60000 milliseconds) while waiting for the MBAMService service to connect.

Error: (08/14/2012 04:25:52 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 10.204.201.238.
The computer with the IP address 10.204.201.228 did not allow the name to be claimed by
this computer.

Error: (08/14/2012 04:25:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:17:23 PM on ?8/?14/?2012 was unexpected.

Error: (08/14/2012 01:13:36 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Error: (08/13/2012 08:12:27 PM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.


Microsoft Office Sessions:
=========================
Error: (08/14/2012 03:10:12 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddLegacyDriverFiles: Unable to back up image of binary TfSysMon.

System Error:
The system cannot find the file specified.

Error: (08/08/2012 11:56:39 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -2143485942

Error: (08/08/2012 11:56:39 PM) (Source: Microsoft Office Licensing Service)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D000A; CorrelationId: {08D4D5D9-73F1-49BB-A235-16414C94B1C5}

Error: (07/29/2012 07:14:12 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -2143485946

Error: (07/29/2012 07:14:12 PM) (Source: Microsoft Office Licensing Service)(User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0006; CorrelationId: {92D8AF1A-01AB-4856-A41A-B079ED7F430C}

Error: (07/26/2012 05:20:36 PM) (Source: Application Hang)(User: )
Description: iexplore.exe10.0.8400.0ea001cd6b43846b05364294967295C:\Program Files\Internet Explorer\iexplore.exeaf6cb431-d767-11e1-9b6a-00218663a681

Error: (07/26/2012 05:20:03 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: Kyle-Laptop)Kyle-Laptop
Description: DefaultBrowser_NOPUBLISHERID

Error: (07/26/2012 10:21:43 AM) (Source: Application Error)(User: )
Description: RemoveAAM.bin6.0.335.04f7b9b23dlnashext.dll_unloaded0.0.0.04fb703ecc000000570c5dd491aa401cd6b362132d9a2C:\Program Files (x86)\Common Files\Adobe\RemoveAAM.bindlnashext.dll390d1dc2-d72d-11e1-9b69-00218663a681

Error: (07/26/2012 10:21:41 AM) (Source: Application Error)(User: )
Description: RemoveAAM.bin6.0.335.04f7b9b23dlnashext.dll_unloaded0.0.0.04fb703ecc00001a570c7627c1aa401cd6b362132d9a2C:\Program Files (x86)\Common Files\Adobe\RemoveAAM.bindlnashext.dll37efe896-d72d-11e1-9b69-00218663a681

Error: (07/21/2012 11:57:23 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.8400.044c01cd67b9c87ede22961C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE386fefe0-d3b1-11e1-9b68-00218663a681


=========================== Installed Programs ============================

µTorrent (Version: 3.2.0)
7-Zip 9.20
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.1)
Adobe AIR (Version: 3.3.0.3670)
Adobe Creative Suite 6 Master Collection (Version: 6)
Adobe Flash Player 11 Plugin (Version: 11.3.300.265)
Adobe Help Manager (Version: 4.0.244)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Adobe Widget Browser (Version: 2.0 Build 348)
Adobe Widget Browser (Version: 2.0.348)
AuthenTec TrueSuite (Version: 2.0.0.57)
bl (Version: 1.0.0)
Cheat Engine 6.2
DHTML Editing Component (Version: 6.02.0001)
Google Chrome (Version: 21.0.1180.77)
ImgBurn (Version: 2.5.7.0)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 33 (Version: 6.0.330)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Expression Blend 3 SDK (Version: 1.0.1343.0)
Microsoft Expression Blend 4 (Version: 4.0.20525.0)
Microsoft Expression Blend SDK for .NET 4 (Version: 2.0.20525.0)
Microsoft Expression Blend SDK for Silverlight 4 (Version: 2.0.20525.0)
Microsoft Expression Design 4 (Version: 7.0.20516.0)
Microsoft Expression Encoder 4 (Version: 4.0.1639.0)
Microsoft Expression Encoder 4 Screen Capture Codec (Version: 4.0.1639.0)
Microsoft Expression Studio 4 (Version: 4.0.20525.0)
Microsoft Expression Web 4 (Version: 4.0.1303.0)
Microsoft Expression Web 4 Service Pack 2
Microsoft Office 365 Home Premium Preview - en-us (Version: 15.0.4128.1019)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Silverlight 3 SDK (Version: 3.0.40818.0)
Microsoft Silverlight 4 SDK (Version: 4.0.50401.0)
Microsoft SkyDrive (Version: 16.4.4111.0525)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Motorola SM56 Speakerphone Modem (Version: 6.12.25.06)
Notepad++ (Version: 6.1.5)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4128.1019)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4128.1019)
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Realtek High Definition Audio Driver
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.3.29.0)
Turbo Lister 2 (Version: 2.00.0000)
VirtualCloneDrive
Windows Mobile Device Updater Component (Version: 04.08.2345.00)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
WPF Toolkit February 2010 (Version 3.5.50211.1) (Version: 3.5.50211.1)
Zune (Version: 04.08.2345.00)
Zune Language Pack (CHS) (Version: 04.08.2345.00)
Zune Language Pack (CHT) (Version: 04.08.2345.00)
Zune Language Pack (CSY) (Version: 04.08.2345.00)
Zune Language Pack (DAN) (Version: 04.08.2345.00)
Zune Language Pack (DEU) (Version: 04.08.2345.00)
Zune Language Pack (ELL) (Version: 04.08.2345.00)
Zune Language Pack (ESP) (Version: 04.08.2345.00)
Zune Language Pack (FIN) (Version: 04.08.2345.00)
Zune Language Pack (FRA) (Version: 04.08.2345.00)
Zune Language Pack (HUN) (Version: 04.08.2345.00)
Zune Language Pack (IND) (Version: 04.08.2345.00)
Zune Language Pack (ITA) (Version: 04.08.2345.00)
Zune Language Pack (JPN) (Version: 04.08.2345.00)
Zune Language Pack (KOR) (Version: 04.08.2345.00)
Zune Language Pack (MSL) (Version: 04.08.2345.00)
Zune Language Pack (NLD) (Version: 04.08.2345.00)
Zune Language Pack (NOR) (Version: 04.08.2345.00)
Zune Language Pack (PLK) (Version: 04.08.2345.00)
Zune Language Pack (PTB) (Version: 04.08.2345.00)
Zune Language Pack (PTG) (Version: 04.08.2345.00)
Zune Language Pack (RUS) (Version: 04.08.2345.00)
Zune Language Pack (SVE) (Version: 04.08.2345.00)

========================= Devices: ================================

Name: Base System Device
Description: Base System Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Base System Device
Description: Base System Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 4094.43 MB
Available physical RAM: 2554.19 MB
Total Pagefile: 8190.43 MB
Available Pagefile: 6464.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3954.41 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.75 GB) (Free:224.58 GB) NTFS
3 Drive e: () (Fixed) (Total:298.09 GB) (Free:296.03 GB) NTFS

========================= Users: ========================================

User accounts for \\KYLE-LAPTOP

Administrator Guest Kyle


**** End of log ****

MalwareBytes AntiMalware:
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.12.05

Windows 7 x64 NTFS
Internet Explorer 9.10.8400.0
Kyle :: KYLE-LAPTOP [administrator]

Protection: Enabled

8/14/2012 5:47:50 PM
mbam-log-2012-08-14 (17-47-50).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 423093
Time elapsed: 1 hour(s), 30 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

aswMBR:
aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-08-14 17:48:37
-----------------------------
17:48:37.138 OS Version: Windows x64 6.2.8400
17:48:37.138 Number of processors: 2 586 0x1706
17:48:37.138 ComputerName: KYLE-LAPTOP UserName: Kyle
17:48:40.376 Initialize success
17:48:50.421 AVAST engine defs: 12081401
17:49:16.634 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000003a
17:49:16.634 Disk 0 Vendor: WDC_WD3200BEVT-60ZCT0 11.01A11 Size: 305245MB BusType: 11
17:49:16.634 Disk 1 \Device\Harddisk1\DR1 -> \Device\0000003b
17:49:16.634 Disk 1 Vendor: WDC_WD3200BEVT-60ZCT0 11.01A11 Size: 305245MB BusType: 11
17:49:16.650 Disk 0 MBR read successfully
17:49:16.650 Disk 0 MBR scan
17:49:16.650 Disk 0 Windows 7 default MBR code
17:49:16.666 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 350 MB offset 2048
17:49:16.712 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 304893 MB offset 718848
17:49:16.837 Disk 0 scanning C:\Windows\system32\drivers
17:49:47.110 Service scanning
17:50:39.609 Modules scanning
17:50:39.609 Disk 0 trace - called modules:
17:50:39.625 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll storahci.sys
17:50:39.953 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004bad060]
17:50:39.953 3 CLASSPNP.SYS[fffff88001e62682] -> nt!IofCallDriver -> [0xfffffa80049b8d70]
17:50:39.968 5 ACPI.sys[fffff88000e5d441] -> nt!IofCallDriver -> \Device\0000003a[0xfffffa80049be060]
17:50:42.932 AVAST engine scan C:\Windows
17:50:49.115 AVAST engine scan C:\Windows\system32
17:59:36.309 AVAST engine scan C:\Windows\system32\drivers
18:00:12.033 AVAST engine scan C:\Users\Kyle
18:22:12.826 AVAST engine scan C:\ProgramData
18:27:44.436 Scan finished successfully
18:38:42.743 Disk 0 MBR has been saved successfully to "C:\Users\Kyle\Downloads\MBR.dat"
18:38:42.803 The log file has been saved successfully to "C:\Users\Kyle\Downloads\aswMBR.txt"

#6 kylemarlin

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Posted 14 August 2012 - 07:09 PM

Also, it should be noted that this problem is now intermittent. I was able to access these sites earlier and am now not able to again.

Thanks again!
-Kyle

#7 Broni

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Posted 14 August 2012 - 07:13 PM

In MiniToolbox you forgot to checkmark "List content of Hosts".
Please re-run MT with only the above box checked.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 kylemarlin

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Posted 14 August 2012 - 07:59 PM

My apologies. The log is below.


MiniToolBox by Farbar Version: 23-07-2012
Ran by Kyle (administrator) on 14-08-2012 at 20:59:01
Microsoft Windows 8 Release Preview (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================





**** End of log ****

#9 Broni

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Posted 14 August 2012 - 08:10 PM

I only noticed right now that we're dealing with Windows 8 Release Preview.

From the above logs I don't see anything malicious.

You can try malware removal forum for more advanced checks but I'm not sure if there is enough of compatible tools.
Give it a shot.

My Website

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