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Can't Access Internet


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9 replies to this topic

#1 GasMan76

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Posted 13 August 2012 - 04:50 PM

I have a Dell Inspiron 1545 laptop operating Windows 7 Home Premium.
It has stopped recognizing my wireless network for internet access. I connected the laptop directly to the router with an ethernet cable. Still the same problem. It will not recognize any networks. No settings were changed and no new software/devices were installed. Everything else works fine.

Any ideas??
I appreciate the input.

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#2 Purplegill10

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Posted 13 August 2012 - 04:58 PM

Hold Fn and then press F2 (or for a 1545 just do the wireless tower button)
otherwise your wireless card could be broken

Best of luck--Gilroy
Even if you are a minority of one, the truth is the truth.
If I had no sense of humor, I would long ago have committed suicide.
Justice that love gives is a surrender, justice that law gives is a punishment.
-Mahatma Gandhi

Gandhi was freakin' awesome

#3 GasMan76

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Posted 13 August 2012 - 09:17 PM

thanks.
I'll give it a try.

#4 jhayz

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Posted 14 August 2012 - 10:49 AM

Check your device manager for both the network adapters status since you cannot get a connection on both wired and wireless.

Tekken
 


#5 GasMan76

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Posted 14 August 2012 - 12:26 PM

Tried pressing those buttons, but no response.
Checked the Device Manager. Everything listed under Network Adapter (wireless mini-card, tunneling pseudo-interface, ethernet controller, etc) was "not working properly because Windows cannot load the drivers required for this device (code 31)".
So it sounds like I need a new Network Adapter??
Is this an easy fix for a computer novice ?

Thank you both again for your help!

#6 Purplegill10

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Posted 14 August 2012 - 02:14 PM

Have you tried updating the drivers for the card? If not, go to Control Panel, Hardware and Sound, Device manager, then try and update the drivers using the green arrow next to a desktop at the top of the window. This very well may be a simple fix (I hope :thumbup2: )

Hope it works--Gilroy

EDIT: If you can't get it on your computer (which seems likely), try getting the drivers from another computer and transfering them to your PC.

Edited by Purplegill10, 14 August 2012 - 02:16 PM.

Even if you are a minority of one, the truth is the truth.
If I had no sense of humor, I would long ago have committed suicide.
Justice that love gives is a surrender, justice that law gives is a punishment.
-Mahatma Gandhi

Gandhi was freakin' awesome

#7 GasMan76

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Posted 15 August 2012 - 05:52 AM

Would I be able to transfer them over using just a flash drive?
I assume (risky, I know) that the drive manufacturer's website would have the necessary driver updates??

Thanks again!

#8 Purplegill10

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Posted 15 August 2012 - 02:54 PM

I am not exactly sure but that was a tip that another forum user gave to me. I looked it up online and it looks like you can do that. Just go to intel's site and get them from there directly and put it on your usb.

From a hopeful--Gilroy
Even if you are a minority of one, the truth is the truth.
If I had no sense of humor, I would long ago have committed suicide.
Justice that love gives is a surrender, justice that law gives is a punishment.
-Mahatma Gandhi

Gandhi was freakin' awesome

#9 Artrooks

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Posted 15 August 2012 - 03:17 PM

Hi GasMan76,

Go to the Dell Support Website and enter your computer's Service Tag or Express Service Code (bottom of the laptop).

  • Select your operating system.
  • Download your Wireless adapter driver as well as your LAN driver. (check in Device Manager for your specific cards as Dell may offer more than one wireless or LAN driver download)
  • Unzip, copy to a USB flash drive, and install on the problem computer.

Regards,
Brooks



 


#10 GasMan76

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Posted 15 August 2012 - 09:40 PM

I found the driver updates on the Dell site and transferred them over. Internet access restored!
All of the network adapter drives are functional except for 5 or 6 WAN miniport drives....I'm just glad to have access again. Whatever needs to be working obviously is.

Thanks for all the help!!




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