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Alfacleaner Keeps Coming Back


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6 replies to this topic

#1 Kitana

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Posted 12 March 2006 - 01:47 AM

Yesterday my boyfriends computer started acting up out of no where. It'll randomly lag really bad, about every 5 minutes or so. We've narrowed the problem down to some sort of spyware that's related to Alfacleaner. He'll delete Alfacleaner, but then when the computer lags again, it comes back. I've searched everywhere and followed a bunch of different instructions (such as running Ad-aware, SpyBot, and HijackThis) and can't seem to find a way to fix it. He's even used system restore and the problem still hasn't been solved. He's using Windows XP Professional. Any help will be greatly apprecaiated.

Edited by Kitana, 12 March 2006 - 01:47 AM.


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#2 jgweed

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Posted 12 March 2006 - 03:09 AM

Have your boyfriend run a fresh HJT log and submit it to our great volunteer team of experts. The instructions for posting can be found here, and he should carefully follow the directions given:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

They will work with him to solve the problem.

Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Jubo

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Posted 12 March 2006 - 04:10 AM

You didn't mention which antivirus program is used, but disable the antivirus program and boot into safe mode and follow these instructions: alfacleaner removal instructions

After successful removal enable the antivirus program, make sure it's up-to-date and check if you have the latest updates at the Microsoft Update website.

You might want to consider to install Windows Defender too.

#4 Jubo

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Posted 12 March 2006 - 04:23 AM

Oops... just saw some other very nice instructions: How to remove AlfaCleaner

#5 Kitana

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Posted 13 March 2006 - 01:54 PM

Oops... just saw some other very nice instructions: How to remove AlfaCleaner


Thank you! We followed those instructions and it appears to be fixed. Lets just hope it doesn't come back! That was a headache.

#6 tindriver72

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Posted 17 March 2006 - 11:40 AM

I had the same problem with my friends cpu. After following the instructions above, I get only a blue screen, and no taskbar. Please help. I've posted more in a new thread. http://www.bleepingcomputer.com/forums/ind...topic=46971&hl=

Thanks much!!

#7 Enthusiast

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Posted 18 March 2006 - 06:26 AM

Once your system is cleaned download all available critical updates from Microsoft (especially SP2 - set it to update and install automatically) and after reboot install Windows Defender which gives you real time protection.

Edited by Enthusiast, 18 March 2006 - 06:27 AM.





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