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Windows Firewall


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20 replies to this topic

#1 Talraine

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Posted 12 August 2012 - 12:30 AM

Hello all,

Seem to be having an issue with Windows Firewall. Running 7 x64, had Trend Micro Installed. Service expired, threw on Microsoft Security Essentials and now my Win Firewall will not start up. I have tried uninstalling MSE and rebooting in safe mode to no avail.
It keeps telling me to "Update my Firewall Settings" In the control panel, and so I click on Use Recommended Settings, the wait icon pops up and nothing happens.

When I run the Microsoft Fix It it tells me it cannot fix the issue.

When I try to start the Firewall Service in Services.msc I get "Cannot start on local computer see error code 5" and I get event ID 7024 in the Event Viewer.

I have run Avast, Malware Bytes, And a MSE scan. They all come up clean.

Please help!

Thanks

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#2 jhayz

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Posted 12 August 2012 - 01:20 AM

Try going here http://support.microsoft.com/mats/windows_firewall_diagnostic/

Tekken
 


#3 Talraine

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Posted 12 August 2012 - 01:29 AM

On a computer that is running Windows 7 or Windows Vista, you find that the Windows Firewall service is not running. When you try to manually start the service, you receive the following error message: "Windows could not start the Windows Firewall, DHCP client, or Diagnostic Policy on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 5." Not fixed
Windows Firewall service is not running or is not started. Not fixed

When I run the Fix It.

#4 jhayz

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Posted 12 August 2012 - 02:11 AM

Please be patient as other members and experts may step in. :)

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#5 narenxp

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Posted 12 August 2012 - 05:38 AM

Download

FSS

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

#6 Talraine

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Posted 13 August 2012 - 04:49 PM

Sorry it took so long.

Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv: "C:\Windows\system32\wuaueng.dll".


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#7 narenxp

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Posted 13 August 2012 - 09:15 PM

Download

defender
Sharedaccess

Launch them ,click YES when you get UAC prompt

restart the PC

Download

Windows repair tool

Extract and launch the Repair_Windows.exe file

Click on Start repairs tab-click on Start

check mark following options alone

Reset registry permissions
reset file permissions
Repair WMI
Repair Windows Firewall.
Remove Policies Set By Infections
Repair Winsock & DNS Cache
Repair hosts


Checkmark Restart System When Finished option
click the Start button

System should restart after repair

Post the FSS log

#8 Talraine

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Posted 14 August 2012 - 09:05 AM

Farbar Service Scanner Version: 06-08-2012
Ran by Jason (administrator) on 14-08-2012 at 07:04:18
Running from "D:\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend: "%ProgramFiles(x86)%\Windows Defender\mpsvc.dll".


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Looks like Windows Firewall is back up and running!
Anything else I need to do?
Thanks so much fr the help so far!

#9 narenxp

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Posted 14 August 2012 - 09:12 AM

If you dont have any issues

Download

TFC

Launch it,it will close all running programs

click on START,it should ask for reboot.If TFC locks up the system,run it in safemode

Turn off your system restore,restart the PC,create a new restore point

http://windows.microsoft.com/en-US/windows7/Turn-System-Restore-on-or-off

Update your flash player

Update your JAVA from here

http://java.com/en/download/inc/windows_upgrade_xpi.jsp

Update your antivirus frequently,do not click on suspicious links

Safe surfing :)

#10 WhataMack

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Posted 10 December 2012 - 02:42 PM

Don't mean to resurrect an old thread, but I'm compelled to thank narenxp for this post. I'd tried quite a few different suggestions on how to fix my Windows Firewall problem on Windows 7 64-bit, and this was the only that worked for me. Many thanks for such a detailed and easy-to-follow solution. Cheers!

Edited by hamluis, 10 December 2012 - 06:12 PM.
Removed unnecessary quote - Hamluis.


#11 Josh G

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Posted 20 December 2012 - 12:41 PM

I'm with WhataMack here, I had to reply to this post to say thank you to narenxp. So...thank you narenxp!

Some months ago, my Windows Firewall stopped working for an unknown reason. It wouldn't turn on, and nothing that I found through searches worked. So I decided to go with Zone Alarm Free Firewall. That worked for a while, but recently it started messing up. It slowed my computer, made it act weird, and would not allow some programs to open. I was told by their technical support that the installation had become corrupt and the solution was to do a clean install. Well, I did that, but the next day it started acting up again. I got fed up with it and uninstalled it. Thus began another search for answers to my Windows Firewall woes. It didn't take long before I found this thread (which didn't exist the first time I was troubleshooting). I followed the instructions in narenxp's post and now it works!

Thanks again for the great information!

Edited by Josh G, 20 December 2012 - 12:42 PM.


#12 maltykins

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Posted 20 February 2013 - 02:53 AM

Narenxp, I am not a user of this site but I just signed up so I could tell you that YOU ARE FRIGGIN AWESOME I have been at this annoying error for more than 3 hours trying to figure out what to do to fix the firewall so I could as so much as to just print a tiny document out and tried so many advise from different sites that did not help me at all! You have been great help and I am happy I stumbled upon this thread. Also if it weren't for the comments I might not have bothered to try your solution!

 

thanks heaps and god bless!

 

icon_bananas.gif



#13 narenxp

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Posted 20 February 2013 - 03:03 AM

welcome.gif



#14 Destino

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Posted 11 March 2013 - 09:43 AM

Yo  :bandana: narenxp ,  thanks dude work perfectly in Win 2008 too  :thumbsup2: it was really a headache problem  :axe: i wasted 5 hours  :busy: in troubleshooting this,  thanks to you it was resolved :dance: .    I just registered here to give u the credit man  :notanangel: .



#15 narenxp

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Posted 11 March 2013 - 09:58 AM

:bananas:






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