Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win32 Malware-gen


  • This topic is locked This topic is locked
2 replies to this topic

#1 AimeeC1

AimeeC1

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:05:23 PM

Posted 11 August 2012 - 08:55 AM

Hi! Please help. I have been trying to get rid of a virus on my PC but I'm not sure I've been successful. It first stopped my antivirus from working, then wouldn't allow me to access anti-virus websites. When I managed to scan with avast it came up with win32 mal-gen & droppers. I have scanned with malwarebytes, superantispyware & CClean. When I tried to system restore I find I can only run programs in safemode. The C drive doesn't appear to be there when I log in normally. I tried restoring windows. I scanned again & didn't find much but I don't really know what I'm doing & worried I'm just making things worse. And why are old anti virus programs that I thought uninstalled shown up as enabled?! If I can have some advice, I'd be really grateful.
I have more info on my PC but can't seem to attach it here, but here's DDS:

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 6.0.2900.2180
Run by Administrator at 11:23:42 on 2012-08-11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.2046.1641 [GMT 1:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Paladin Antivirus *Enabled/Outdated* {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Security *Enabled*
FW: AVG Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\NETGEAR\WN111\wn111.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\NOTEPAD.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
mURLSearchHooks: H - No File
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\documents and settings\aimee comley\local settings\application data\vixpeqbh\ekeaqkxr.exe,
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {95B7759C-8C7F-4BF1-B163-73684A933233} - No File
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [EkeAqkxr] c:\documents and settings\aimee comley\local settings\application data\vixpeqbh\ekeaqkxr.exe
uRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [SRFirstRun] rundll32 srclient.dll,CreateFirstRunRp
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "c:\documents and settings\all users\application data\malwarebytes\malwarebytes' anti-malware\cleanup.dll",ProcessCleanupScript
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wn111\wn111.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\carrie broad\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC}
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: secuload.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath -
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1206000.01d\symds.sys [2011-5-3 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1206000.01d\symefa.sys [2011-5-3 744568]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys --> c:\windows\system32\drivers\avgidshx.sys [?]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys --> c:\windows\system32\drivers\avgrkx86.sys [?]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-8-6 721000]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-8-6 353688]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys --> c:\windows\system32\drivers\avgldx86.sys [?]
S1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys --> c:\windows\system32\drivers\avgmfx86.sys [?]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys --> c:\windows\system32\drivers\avgtdix.sys [?]
S1 BHDrvx86;BHDrvx86;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20110723.001\bhdrvx86.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20110723.001\BHDrvx86.sys [?]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys [2011-5-3 136312]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-8-6 21256]
S2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-8-6 44808]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-8-4 655944]
S2 NIS;Norton Internet Security; [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdXP3.sys [2011-7-1 101904]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys --> c:\windows\system32\drivers\avgidsdriverx.sys [?]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys --> c:\windows\system32\drivers\avgidsfilterx.sys [?]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys --> c:\windows\system32\drivers\avgidsshimx.sys [?]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2011-6-18 25832]
S3 ECCL100;ECCL100 NDIS Protocol Driver;\??\c:\windows\system32\eccl100.sys --> c:\windows\system32\ECCL100.SYS [?]
S3 IDSxpx86;IDSxpx86;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20110811.030\idsxpx86.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20110811.030\IDSxpx86.sys [?]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-8-4 35144]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-8-4 22344]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-8-11 40776]
S3 NAVENG;NAVENG;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20110811.051\naveng.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20110811.051\NAVENG.SYS [?]
S3 NAVEX15;NAVEX15;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20110811.051\navex15.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20110811.051\NAVEX15.SYS [?]
S3 pbfilter;pbfilter;\??\c:\program files\peerblock\pbfilter.sys --> c:\program files\peerblock\pbfilter.sys [?]
S3 RkPavproc1;RkPavproc1;\??\c:\windows\system32\drivers\rkpavproc1.sys --> c:\windows\system32\drivers\RkPavproc1.sys [?]
S3 RTL8187B;NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\drivers\wg111v3.sys --> c:\windows\system32\drivers\wg111v3.sys [?]
S3 wind502u;54Mbps USB Adapter;c:\windows\system32\drivers\wind502u.sys --> c:\windows\system32\drivers\wind502u.sys [?]
S3 WPRO_40_1340;WinPcap Packet Driver (WPRO_40_1340);c:\windows\system32\drivers\wpro_40_1340.sys --> c:\windows\system32\drivers\WPRO_40_1340.sys [?]
SUnknown avgfws;avgfws; [x]
SUnknown AVGIDSAgent;AVGIDSAgent; [x]
SUnknown avgwd;avgwd; [x]
SUnknown vToolbarUpdater11.2.0;vToolbarUpdater11.2.0; [x]
.
=============== Created Last 30 ================
.
2012-08-11 10:15:45 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-08-10 19:33:42 -------- d-s---w- c:\documents and settings\administrator.aimee\UserData
2012-08-10 18:02:24 54016 ----a-w- c:\windows\system32\drivers\gktnx.sys
2012-08-10 15:35:36 -------- d-----w- c:\documents and settings\administrator.aimee\application data\Mobipocket
2012-08-10 14:54:12 -------- d-----w- c:\documents and settings\administrator.aimee\application data\SUPERAntiSpyware.com
2012-08-10 14:07:39 -------- d-----w- c:\documents and settings\administrator.aimee\application data\Malwarebytes
2012-08-10 13:19:57 229439 -c--a-w- c:\windows\system32\dllcache\multibox.dll
2012-08-10 13:18:54 10096640 -c--a-w- c:\windows\system32\dllcache\hwxcht.dll
2012-08-10 13:17:58 45056 -c--a-w- c:\windows\system32\dllcache\EXCH_aqadmin.dll
2012-08-10 13:15:17 16384 -c--a-w- c:\windows\system32\dllcache\isignup.exe
2012-08-10 13:15:17 16384 ----a-w- c:\program files\internet explorer\connection wizard\isignup.exe
2012-08-10 13:01:03 -------- d-----w- c:\windows\LastGood.Tmp
2012-08-10 13:00:57 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2012-08-10 13:00:57 13312 ----a-w- c:\windows\system32\irclass.dll
2012-08-10 13:00:56 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2012-08-10 13:00:56 24661 ----a-w- c:\windows\system32\spxcoins.dll
2012-08-10 13:00:28 13753 ----a-r- c:\windows\SET15F.tmp
2012-08-10 13:00:25 1086058 ----a-r- c:\windows\SET153.tmp
2012-08-10 13:00:22 1042903 ----a-r- c:\windows\SET150.tmp
2012-08-10 10:03:20 -------- d-----w- c:\windows\setup.pss
2012-08-10 08:22:54 5632 -c--a-w- c:\windows\system32\dllcache\smimsgif.dll
2012-08-10 08:22:54 5632 -c--a-w- c:\windows\system32\dllcache\smierrsy.dll
2012-08-10 08:22:54 5632 ----a-w- c:\windows\system32\wbem\snmp\smimsgif.dll
2012-08-10 08:22:54 5632 ----a-w- c:\windows\system32\wbem\snmp\smierrsy.dll
2012-08-10 08:22:54 15872 -c--a-w- c:\windows\system32\dllcache\smierrsm.dll
2012-08-10 08:22:54 15872 ----a-w- c:\windows\system32\wbem\snmp\smierrsm.dll
2012-08-10 08:22:54 10240 -c--a-w- c:\windows\system32\dllcache\snmpstup.dll
2012-08-10 08:22:54 10240 ----a-w- c:\windows\system32\wbem\snmpstup.dll
2012-08-10 07:10:46 -------- d-----w- c:\program files\CCleaner
2012-08-09 21:17:29 -------- d-----w- c:\windows\system32\SpycatcherAgentSetupTemp
2012-08-09 21:17:14 -------- d-----w- c:\documents and settings\all users\application data\Tenebril
2012-08-09 21:17:10 -------- d-----w- c:\program files\Tenebril
2012-08-06 04:30:29 22032 ----a-w- c:\windows\DCEBoot.exe
2012-08-06 04:21:28 205072 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2012-08-06 01:18:43 721000 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-08-06 01:18:14 41224 ----a-w- c:\windows\avastSS.scr
2012-08-06 01:17:53 -------- d-----w- c:\program files\AVAST Software
2012-08-05 01:51:37 -------- d-----w- c:\windows\system32\wbem\repository\FS
2012-08-05 01:51:37 -------- d-----w- c:\windows\system32\wbem\Repository
2012-08-04 21:46:05 -------- d-----w- C:\PerfLogs
2012-08-04 16:52:20 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-08-04 16:52:19 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2012-08-04 09:35:38 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2012-08-04 07:55:18 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-08-04 07:55:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-08-04 07:55:18 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-08-04 06:37:24 -------- d-----w- c:\program files\Spybot - Search & Destroy
2012-08-04 06:37:24 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2012-08-03 22:48:49 -------- d-----w- c:\program files\Free Window Registry Repair
2012-08-03 08:22:15 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2012-08-03 06:48:31 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-08-02 23:09:07 772544 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-08-02 23:09:07 687544 ----a-w- c:\windows\system32\deployJava1.dll
.
==================== Find3M ====================
.
2012-08-05 04:32:54 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
2012-06-04 16:35:26 222448 ----a-w- c:\windows\system32\muweb.dll
2012-06-02 14:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 14:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 14:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 14:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 14:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 14:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
.
============= FINISH: 11:24:18.96 ===============

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,664 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:23 PM

Posted 16 August 2012 - 08:55 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/464777 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,664 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:23 PM

Posted 21 August 2012 - 09:00 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users