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#1 hoffman.10

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Posted 10 August 2012 - 11:59 AM

I keep having trouble with a constant blue screen. and having to restart the computer. I've ran anwMBR and here are the results.

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-08-10 12:36:28
-----------------------------
12:36:28.562 OS Version: Windows 5.1.2600 Service Pack 3
12:36:28.562 Number of processors: 2 586 0x605
12:36:28.562 ComputerName: DTOP1 UserName:
12:36:29.125 Initialize success
12:45:37.609 AVAST engine defs: 12081000
12:45:42.234 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
12:45:42.250 Disk 0 Vendor: Hitachi_HDS721616PLA380 P22OA92A Size: 152587MB BusType: 3
12:45:42.281 Disk 0 MBR read successfully
12:45:42.296 Disk 0 MBR scan
12:45:42.312 Disk 0 Windows XP default MBR code
12:45:42.328 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 152578 MB offset 63
12:45:42.343 Disk 0 scanning sectors +312480315
12:45:42.453 Disk 0 scanning C:\WINDOWS\system32\drivers
12:45:51.578 Service scanning
12:46:07.515 Modules scanning
12:46:09.843 Module: C:\WINDOWS\System32\drivers\dxgthk.sys **SUSPICIOUS**
12:46:15.640 Disk 0 trace - called modules:
12:46:15.687 ntoskrnl.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
12:46:15.703 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8abccab8]
12:46:15.750 3 CLASSPNP.SYS[f7637fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8ac2bd98]
12:46:16.218 AVAST engine scan C:\WINDOWS
12:46:21.562 AVAST engine scan C:\WINDOWS\system32
12:48:37.406 AVAST engine scan C:\WINDOWS\system32\drivers
12:48:52.578 AVAST engine scan C:\Documents and Settings\Administrator
12:49:05.531 AVAST engine scan C:\Documents and Settings\All Users
12:49:55.203 Scan finished successfully
12:50:15.875 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Administrator\Desktop\MBR.dat"
12:50:15.906 The log file has been saved successfully to "C:\Documents and Settings\Administrator\Desktop\aswMBR.txt"

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#2 boopme

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Posted 10 August 2012 - 08:33 PM

Hello, that's clean,, Lets run these and if all clean you will need to repost in XP as it would be their fix.

Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click on Change Parameters
  • Put a check in the box of Detect TDLFS file system
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.





I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 hoffman.10

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Posted 11 August 2012 - 08:45 AM

thsnkd for the response. I'm having to run this in safe mode and it isn't allowing me to cut n paste the log for TDSS killer. The eset is running now. I will post its results later.

#4 boopme

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Posted 11 August 2012 - 10:25 PM

Let me know if TDSS found anything and what it said it did with it.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 hoffman.10

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Posted 13 August 2012 - 10:30 AM

It quarantined a file and the eset found quarantined 12 files, but I can't keep it running long enough to cut n paste, then post. it will run ok in safe mode, but thats it. any suggestions?

#6 boopme

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Posted 13 August 2012 - 01:51 PM

OK. thats good it quarantined it. (that was TDSS)?
Reboot your computer regularly.

Now Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Run ESET...

Next run Superantisypware (SAS):

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    For instructions with screenshots, please refer to the How to use SUPERAntiSpyware to scan and remove malware from your computer Guide.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all other options as they are set):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the Control Center screen.
  • Back on the main screen, under "Select Scan Type" check the box for Complete Scan.
  • If your computer is badly infected, be sure to check the box next to Enable Rescue Scan (Highly Infected Systems ONLY).
  • Click the Scan your computer... button.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the scan log after reboot, launch SUPERAntiSpyware again.
  • Click the View Scan Logs button at the bottom.
  • This will open the Scanner Logs Window.
  • Click on the log to highlight it and then click on View Selected Log to open it.
  • Copy and paste the scan log results in your next reply.
-- Some types of malware will disable security tools. If SUPERAntiSpyware will not install, please refer to these instructions for using the SUPERAntiSpyware Installer. If SUPERAntiSpyware is already installed but will not run, then follow the instructions for using RUNSAS.EXE to launch the program.



hOW IS IT RUNNING NOW?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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