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Less than half of ram usable


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#1 Megaturtle76

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Posted 09 August 2012 - 08:50 AM

WINDOWS: MS Windows 7 Home Premium 64-bit SP1

RAM: 8.00 GB Single-Channel DDR3 @ 2383MHz (9-9-9-24)

My computer recognizes that there is a total of 8.00 GB, but it only says that 3.96 GB are useable.

Thats all I have to say, but ill leave a screenshot of my properties and a link to my speccy page.

Posted Image
I do have service pack 1 and I am all up to date, this is just an little older of a picture.

http://speccy.piriform.com/results/wV3qSkSWyL3EBhcVlZfQNps

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#2 xXAlphaXx

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Posted 09 August 2012 - 09:05 AM

That's odd. Lets try this:


Start> type in 'msconfig' and press enter > Boot Tab > Advanced Options


Look and see if the 'Maximum Memory' box is checked. If it is, unchecked it and reboot.
If I am helping you and I do not respond within 24 hours, please send me a PM. :)

#3 Megaturtle76

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Posted 09 August 2012 - 09:18 AM

It is not checked

#4 coxchris

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Posted 09 August 2012 - 01:50 PM

That is weird also:

Memory Usage: 48 %
Total Physical: 3.96 GB
Available Physical: 2.04 GB
Total Virtual: 12 GB
Available Virtual: 9.51 GB

virtual memory is interesting here.

Can you check here

Go to Start>>>Right click>My Computer>Select Properties>Go to Advance system settings> go to advance tab>> Under Performance Click Settings. Under Visual Effects> Check Let Windows chooses what best for my computer option>>Go to Advance tab>under Virtual memory select Change...

Make Sure you have Automatically manage paging file size for all drive check and hit ok and ok.

It will ask you to reboot if you made changes

please take a screen shot of Resource Monitor Memory Tab type in resource monitor and select memory tab.

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#5 Megaturtle76

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Posted 11 August 2012 - 09:54 AM

Posted Image

I have both of the box's you mentioned checked.

#6 buddy215

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Posted 11 August 2012 - 11:06 AM

Looking at Speccy report I see your bios is not up to date with the latest.
There's been three updates since. The latest is:
ASUS - Motherboards- ASUS SABERTOOTH 990FX

Version 1304

Description SABERTOOTH 990FX BIOS 1304
1.Improve system stability.
2.Enhance compatibility with some USB devices. File Size 2,33 (MBytes) 2012.07.20 update Download from Posted Image Global (DLM) Posted Image Global
Have you tried moving memory sticks to different slots? Removing one stick at a time to see if one might not be functioning properly?
Is this computer still under warranty?
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#7 Megaturtle76

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Posted 11 August 2012 - 04:46 PM

I did a few tests and it does seem that one of the sticks has a problem...Though I can't be sure at the moment, i'll get back to you.

Edited by Megaturtle76, 11 August 2012 - 04:46 PM.


#8 coxchris

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Posted 12 August 2012 - 01:10 PM

Ok, To me its looks like a hardware issue with your motherboard concerning about your ram.

Are you running in Dual Channel Mode Pair up the sticks with the colors like A-1, A-2 or B1 and B4

to me its looks like having a high Hardware reserved is like having some of the ICS on the DIMM died from other forums. You call ASUS and ask them how much ram do they required for their motherboard to be on system reserve.

The following procedure will be performing on a single DIM first x2 50% passes and you can test with 8GB of ram

http://www.bleepingcomputer.com/forums/topic207910.html is the guide on how you tsst your memory

Test one Stick first and let it run for 35-50 percent if no errors exist please do the other one

This procedure will find the fault with one of your dim

If you see no errors before the Total pass (3 pass using 8GB) then its not the memory will have to find out

This is my resource monitor Posted Image



Are you Overclocking on anything?

Edited by coxchris, 12 August 2012 - 01:14 PM.

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