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avg issues


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#1 mikesnow

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Posted 08 August 2012 - 01:14 PM

hi I'am'mike, Iam new to the forum.
i'm having some computer problems and hope someone can help.
my avg 2012 internet security all of a sudden will not scan, all other features seem to work. i tried to follow directions from faq section avg all atempts to reinstall-repair end up with data write
error 0xE001C00D.
has anyone had this issue before.
as far as I know Idon't have a virus as I ran the microsoft safety scanner and it came up clean.

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#2 quietman7

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Posted 08 August 2012 - 02:11 PM

Welcome to BC

Anti-virus software components insert themselves into the operating systems core and create files/folders/registry entries in various locations. If is not uncommon for some anti-virus programs to not completely uninstall itself using the usual method of Add/Remove Programs or Programs and Features in Vista/Windows 7. In many cases anti-virus vendors provide clean-up utilities on their web sites to remove remnants left behind after unintalling or for a failed uninstall.

If normal uninstall/reinstall methods do not work, you can download and use AVG's uninstall/cleanup utility.

AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.

AVG Remover
AVG Remover downloads for 32-bit, 64-bit systems

If you still have difficulty uninstalling AVG, try using OPSWAT's AppRemover - supported applications list.

NOTE: I have been disappointed with AVG ever since they made a decision in April 2010 to partner with LimeWire and promote the use of peer-to-peer (P2P) file sharing, a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, and exposure of personal information.

With the release of AVG 2011/2012, there have been numerous complaints about issues and conflicts with other security tools like Malwarebytes' Anti-Malware. Read these related discussions:Even MajorGeeks, a popular download hosting site, had issued a Statement on AVG Free 2011 and removed its Editor's Pick listing at that time.

There have been reports of issues with the computer starting properly on 64-bit Windows sytems for which AVG has had to release these fix instructions.

There have also been reported problems with computers after using new features like PC Analyzer and PC Tuneup which purport to fix registry errors in order to make the system more stable and various optimizing tools which can make changes to system settings.

I do not recommend the routine use of registry cleaners/optimizers as they are extremely powerful applications that can damage the Windows registry by using aggressive cleaning routines and cause your computer to become unbootable. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from booting properly. For routine use, the benefits to your computer are negligible while the potential risks are great.

For these reasons, I no longer recommend AVG as a free alternative.

My personal choice is NOD32 Anti-Virus if choosing a paid for program as it leaves a small foortprint or one of the following if choosing a free alternative.
IMPORTANT NOTE: Before removing your existing anti-virus, you should download and save the setup file for the anti-virus you are going to replace it with. You should the same if you are going to reinstall AVG. After doing that, disconnect from the Internet, uninstall your anti-virus, reboot and then install the replacement. Reboot again to ensure it is working properly before reconnecting to the Internet.
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