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After-virus issues


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#1 FERW48

FERW48

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Posted 07 August 2012 - 11:49 AM

Hello,
This morning my pc got infected with a ransomware aka ukash virus. Unfortunately I already got infected with it last month, but last time I've got rid of it rather quickly with combofix. Unfortunately combofix didn't work this time, so I tried using polifix.exe which didn't work the last time. First I ran it in safe mode with cmd, and after a second it said something like "no files found", then I ran it in safe mode and the message was the same, third time I ran it in normal mode with the same message, but apparently it removed the virus. Then I run a scan and deleted a few issues with malwarebytes's anti-malware. Right now the virus issue is solved, but my computer doesn't work as before the virus:

1.)In task manager only around 20% of the usual tasks are running
2.)I can't see image "preview" in explorer, although I can open images
3.)I also can't set background image

I tried system restore, but it given no result; all programs are enabled in msconfig, but most that should be running don't appear on task manager. I'm using Windows Vista.

I would greatly appreciate if someone could help me out.

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#2 SleepyDude

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Posted 07 August 2012 - 01:53 PM

Hi,

Do a scan using Eset On-line Scanner

Make sure that the option Remove found threats is ticked and the Scan Archives option is also ticked.
Click on Advanced Settings, an check the options:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology are ticked.
Click Scan and then wait for the scan to finish (it will take some time).

When the scan ends press the button LIST OF THREATS FOUND, click Export to Text File open the text file and copy & Paste the contents to your reply.
Press the BACK button.
Press Finish

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
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Rui

 
 





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