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microsoft security essentials alert

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#1 rene353


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Posted 07 August 2012 - 10:29 AM

my mothers computer popped up Microsoft Security Essentials Alert with about 4 'trojans' showing, after researching I found that this isnt true and its all
a adware thats been put on the computer..I read where I can run Malwarebytes and remove the false alert, however it didnt find it on my computer..I also read where I can go into Application Data folder except thats not showing on her computer either?
I dont know alot about computers so im trying to learn, her computers turns off for no apparent reason and is extremely SLOW
We ran AVG and malwarebytes but no luck so far
can someone please help me??
thanks in advance

Edited by hamluis, 07 August 2012 - 12:47 PM.
Moved from XP to Am I Infected - Hamluis.

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#2 narenxp


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Posted 07 August 2012 - 12:49 PM



Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results



Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here


ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply

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