Hi, I am new to this forum and am not particularly tech savvy. I can handle most programs with ease but I don't know diddly squat about the inner workings of computers or programming. Okay so now that I have that out of the way, lets get to the details of my issue.
A couple days ago my computer was acting funny in that my antivirus program turned off and could not be turned back on, so I ran a full scan with Microsoft security essentials. Before the scan was completed, an alert window popped up saying saying something like "windows has encountered a critical error and will restart"(or something along those lines). Another window popped up in the bottom right corner saying that to complete update that security essentials had to restart. after it restarted, I kept restarting over and over again after I would log in saying the same thing after about 1 minute or so. This would happen regardless of "safe Mode" or not.
I started up again and ran "start up repair" and did a "system restore" to the day before when I updated some Adobe program. I re-installed Microsoft security essentials and had the same issue as before. This leads me to believe that this problem was not fixed by the system restore and is far beyond my comfort zone to try to fix alone. Please help me. I can provide any information that may be needed.
Also I have seen that people have had similar issues resolved on this site. Please don't refer me to these posts. Having seen the level of sophistication, I would prefer if someone could give me personalized instructions because even the slightest error could seriously mess up my computer. I am running Windows 7 on a Toshiba satellite computer if that can give you a starting point.