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NGINX virus on laptop. No gmail, facebook, yahoo mail, weather.com.


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2 replies to this topic

#1 Capt_Will

Capt_Will

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Posted 06 August 2012 - 03:26 PM

I think I have the NGINX rootkit on my laptop again (Still?). My browser runs slow and I can't access FaceBook, yahoo mail, gmail, weather.com, or several sites that help with malware removal. I get redirected a lot to a "Not found" page with NGINX somewhere on it. I also now land occassionally on a mydomainadvisor.com page.

Yesterday i found a .png file on my desktop titled "WeatherNGINX"

I ran ESET several days ago at the request of one of the forum helpers here at BC. ESET reported no found threats but the redirect was gone for a few days. Now it is back.

I also have this problem on my desktop and am getting help in another topic for that. THe advice there was to run ComboFix and Security Check (which I did). So I also ran ComboFix and Security Check on my laptop before i was asked to run DDS and GMER and create this new topic.

Here are the results from Security Check, DDS and GMER

Results of screen317's Security Check version 0.99.43
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
Java™ 6 Update 30
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.1.102.55
Adobe Reader X (10.1.1)
Mozilla Firefox (9.0.1)
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Anvisoft Anvi Smart Defender ASDSrv.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by Wil at 13:08:16 on 2012-08-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1790.936 [GMT -4:00]
.
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\atieclxx.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Anvisoft\Anvi Smart Defender\ASDSrv.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Norton 360\Engine\5.2.2.3\ccSvcHst.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\taskhost.exe
C:\Program Files\Norton 360\Engine\5.2.2.3\ccSvcHst.exe
C:\windows\system32\Dwm.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\Explorer.exe
C:\windows\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Wil\Desktop\Defogger.exe
C:\windows\system32\conhost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.2.2.3\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.2.2.3\ips\IPSBHO.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.2.2.3\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [MyTOSHIBA] "c:\program files\toshiba\my toshiba\MyToshiba.exe" /AUTO
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SVPWUTIL] c:\program files\toshiba\utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] "c:\program files\toshiba\utilities\HWSetup.exe" hwSetUP
mRun: [KeNotify] c:\program files\toshiba\utilities\KeNotify.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
mRun: [NortonOnlineBackupReminder] "c:\program files\toshiba\toshiba online backup\activation\TobuActivation.exe" UNATTENDED
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Anvi Smart Defender] c:\program files\anvisoft\anvi smart defender\ASDTray.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mif5ba~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{85C578F6-D8BC-4721-82E4-3CDBC4FB3B14} : DhcpNameServer = 192.168.2.1
mASetup: {01250B8F-D947-4F8A-9408-FE8E3EE2EC92} - c:\program files\toshiba\my toshiba\MyToshiba.exe /SETUP
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\wil\appdata\roaming\mozilla\firefox\profiles\81s7uzm8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\3.0.40624.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0502020.003\symds.sys [2012-7-30 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0502020.003\symefa.sys [2012-7-30 744568]
R1 asdrm;asdrm;c:\windows\system32\drivers\asdrm.sys [2012-8-5 16208]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20120711.002\BHDrvx86.sys [2012-7-11 821920]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20120803.002\IDSvix86.sys [2012-8-5 382624]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0502020.003\ironx86.sys [2012-7-30 136312]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\n360\0502020.003\symnets.sys [2012-7-30 299640]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-12-21 176128]
R2 asdrs;AntiMalware Host-based Intrusion Prevention System;c:\windows\system32\drivers\asdrs.sys [2012-8-5 22864]
R2 asdsrv;Anvi Smart Defender Realtime Guard Service;c:\program files\anvisoft\anvi smart defender\ASDSrv.exe [2012-7-20 686408]
R2 asdws;AnviSmartDefender Web Guard;c:\windows\system32\drivers\asdws.sys [2012-8-5 14160]
R2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\toshiba\configfree\CFIWmxSvcs.exe [2009-8-10 185712]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2009-3-10 46448]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.2.2.3\ccsvchst.exe [2012-7-30 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-7-29 106656]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-12-21 167936]
R3 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2011-12-21 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2009-8-3 111960]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-12-21 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-12-21 135664]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-12-22 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-12-22 1343400]
.
=============== Created Last 30 ================
.
2012-08-06 16:40:44 -------- d-sh--w- C:\$RECYCLE.BIN
2012-08-06 15:18:40 98816 ----a-w- c:\windows\sed.exe
2012-08-06 15:18:40 518144 ----a-w- c:\windows\SWREG.exe
2012-08-06 15:18:40 256000 ----a-w- c:\windows\PEV.exe
2012-08-06 15:18:40 208896 ----a-w- c:\windows\MBR.exe
2012-08-06 02:30:14 -------- d-----w- c:\users\wil\appdata\roaming\Anvisoft
2012-08-06 02:29:59 22864 ----a-w- c:\windows\system32\drivers\asdrs.sys
2012-08-06 02:29:59 16208 ----a-w- c:\windows\system32\drivers\asdrm.sys
2012-08-06 02:29:59 14160 ----a-w- c:\windows\system32\drivers\asdws.sys
2012-08-06 02:29:59 -------- d-----w- c:\programdata\Anvisoft
2012-08-06 02:29:56 -------- d-----w- c:\program files\Anvisoft
2012-08-01 03:57:00 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-08-01 03:57:00 194560 ----a-w- c:\program files\internet explorer\ieproxy.dll
2012-08-01 03:57:00 140920 ----a-w- c:\program files\internet explorer\sqmapi.dll
2012-08-01 03:33:55 2345984 ----a-w- c:\windows\system32\win32k.sys
2012-07-31 10:32:31 478720 ----a-w- c:\windows\system32\timedate.cpl
2012-07-31 10:32:10 183808 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-07-31 10:32:03 369336 ----a-w- c:\windows\system32\drivers\cng.sys
2012-07-31 10:32:03 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2012-07-31 10:32:02 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-07-31 10:32:02 225280 ----a-w- c:\windows\system32\schannel.dll
2012-07-31 10:32:02 219136 ----a-w- c:\windows\system32\ncrypt.dll
2012-07-31 10:30:57 3913072 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-07-31 10:30:55 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-07-31 10:30:36 2342400 ----a-w- c:\windows\system32\msi.dll
2012-07-31 10:30:30 164352 ----a-w- c:\windows\system32\profsvc.dll
2012-07-31 10:30:19 442880 ----a-w- c:\windows\system32\ntshrui.dll
2012-07-31 10:30:12 1077248 ----a-w- c:\windows\system32\DWrite.dll
2012-07-31 10:29:44 1158656 ----a-w- c:\windows\system32\crypt32.dll
2012-07-31 10:29:43 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2012-07-31 10:29:43 103936 ----a-w- c:\windows\system32\cryptnet.dll
2012-07-31 10:28:50 8192 ----a-w- c:\windows\system32\rdrmemptylst.exe
2012-07-31 10:28:50 58880 ----a-w- c:\windows\system32\rdpwsx.dll
2012-07-31 10:28:50 129536 ----a-w- c:\windows\system32\rdpcorekmts.dll
2012-07-31 10:18:05 -------- d-----w- c:\program files\ESET
2012-07-31 10:15:47 690688 ----a-w- c:\windows\system32\msvcrt.dll
2012-07-31 10:15:43 56176 ----a-w- c:\windows\system32\drivers\partmgr.sys
2012-07-30 12:55:44 744568 ----a-r- c:\windows\system32\drivers\n360\0502020.003\symefa.sys
2012-07-30 12:55:44 516216 ----a-r- c:\windows\system32\drivers\n360\0502020.003\srtsp.sys
2012-07-30 12:55:44 50168 ----a-r- c:\windows\system32\drivers\n360\0502020.003\srtspx.sys
2012-07-30 12:55:44 340088 ----a-r- c:\windows\system32\drivers\n360\0502020.003\symds.sys
2012-07-30 12:55:44 299640 ----a-w- c:\windows\system32\drivers\n360\0502020.003\symnets.sys
2012-07-30 12:55:44 136312 ----a-r- c:\windows\system32\drivers\n360\0502020.003\ironx86.sys
2012-07-30 12:55:25 -------- d-----w- c:\windows\system32\drivers\n360\0502020.003
2012-07-30 12:19:04 -------- d-----w- C:\Backup from Removable Hard drive
2012-07-30 10:44:15 5120 ----a-w- c:\windows\system32\wmi.dll
2012-07-30 10:44:15 19824 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-07-30 10:44:15 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-07-30 10:44:15 159232 ----a-w- c:\windows\system32\imagehlp.dll
2012-07-30 01:45:37 -------- d-----w- c:\users\wil\appdata\roaming\Malwarebytes
2012-07-30 01:45:29 -------- d-----w- c:\programdata\Malwarebytes
2012-07-30 01:45:28 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-07-30 01:45:28 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-07-28 11:32:40 826880 ----a-w- c:\windows\system32\rdpcore.dll
2012-07-28 11:32:39 24576 ----a-w- c:\windows\system32\drivers\tdtcp.sys
2012-07-28 11:28:29 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-07-28 11:28:09 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-07-28 11:27:47 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-07-28 11:27:47 171904 ----a-w- c:\windows\system32\wuwebv.dll
.
==================== Find3M ====================
.
2012-06-06 05:05:52 1390080 ----a-w- c:\windows\system32\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- c:\windows\system32\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- c:\windows\system32\cdosys.dll
2012-06-02 08:33:25 1800192 ----a-w- c:\windows\system32\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- c:\windows\system32\ieUnatt.exe
.
============= FINISH: 13:08:55.59 ===============


Thank You for any help you can provide

Attached Files

  • Attached File  ark.txt   7.7KB   0 downloads


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Posted 11 August 2012 - 03:30 PM

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 16 August 2012 - 03:35 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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