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IE 8 opening muliple windows/google search getting redirected


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6 replies to this topic

#1 reptyls

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Posted 06 August 2012 - 07:41 AM

I am running winows xp home sp3 and IE8 on a dell inspiron laptop. If I leave the computer for a couple of hours when I come back I will have between 10 and 30 IE pages open and most of them not responding. Also my google search gets redirected to ad pages. I have run TDSS Killer, Malwarebytes Anti Malware, and spybot search and destroy, none of them has helped.

*Moderator Edit: Moved topic from Windows XP to the more appropriate forum. ~ Queen-Evie*

Edited by Queen-Evie, 06 August 2012 - 08:01 AM.


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#2 Broni

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Posted 06 August 2012 - 08:53 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 reptyls

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Posted 07 August 2012 - 07:45 AM

Here are all the logs you requested. Thank you for your help.




Results of screen317's Security Check version 0.99.43
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Java™ 6 Update 13
Java™ 6 Update 2
Java™ 6 Update 7
Java version out of Date!
Adobe Reader 8 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 13% Defragment your hard drive soon!
````````````````````End of Log``````````````````````

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of sharedaccess. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of sharedaccess. The value does not exist.
Unable to retrieve ServiceDll of sharedaccess. The value does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0700000004000000010000000200000003000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****


MiniToolBox by Farbar Version: 23-07-2012
Ran by Cody (administrator) on 07-08-2012 at 00:00:23
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
::1 localhost
193.169.12.50 winguard2009.microsoft.com
193.169.12.50 winguard-2009.com
193.169.12.50 www.winguard-2009.com

127.0.0.1 localhost

========================= IP Configuration: ================================

Dell Wireless 1390 WLAN Mini-Card = Wireless Network Connection (Connected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Media disconnected)
The following helper DLL cannot be loaded: IFMON.DLL.
The following command was not found: int ip dump.


Windows IP Configuration



Host Name . . . . . . . . . . . . : Dakotah

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-1C-23-B3-72-B7



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

Physical Address. . . . . . . . . : 00-1D-D9-6C-22-46

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Monday, August 06, 2012 5:27:18 PM

Lease Expires . . . . . . . . . . : Tuesday, August 07, 2012 5:27:18 PM



Pinging google.com [74.125.137.139] with 32 bytes of data:



Reply from 74.125.137.139: bytes=32 time=30ms TTL=46

Reply from 74.125.137.139: bytes=32 time=30ms TTL=46



Ping statistics for 74.125.137.139:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 30ms, Maximum = 30ms, Average = 30ms



Pinging yahoo.com [72.30.38.140] with 32 bytes of data:



Reply from 72.30.38.140: bytes=32 time=157ms TTL=48

Reply from 72.30.38.140: bytes=32 time=102ms TTL=48



Ping statistics for 72.30.38.140:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 102ms, Maximum = 157ms, Average = 129ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1c 23 b3 72 b7 ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
0x3 ...00 1d d9 6c 22 46 ...... Dell Wireless 1390 WLAN Mini-Card - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.3 192.168.1.3 20
192.168.1.0 255.255.255.0 192.168.1.3 192.168.1.3 25
192.168.1.3 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.3 192.168.1.3 25
224.0.0.0 240.0.0.0 192.168.1.3 192.168.1.3 25
255.255.255.255 255.255.255.255 192.168.1.3 2 1
255.255.255.255 255.255.255.255 192.168.1.3 192.168.1.3 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
Catalog9 11 mswsock.dll [File Not found] ()
Catalog9 12 mswsock.dll [File Not found] ()
Catalog9 13 mswsock.dll [File Not found] ()
Catalog9 14 mswsock.dll [File Not found] ()
Catalog9 15 mswsock.dll [File Not found] ()
Catalog9 16 mswsock.dll [File Not found] ()
Catalog9 17 mswsock.dll [File Not found] ()
Catalog9 18 mswsock.dll [File Not found] ()
Catalog9 19 mswsock.dll [File Not found] ()
Catalog9 20 mswsock.dll [File Not found] ()
Catalog9 21 mswsock.dll [File Not found] ()
Catalog9 22 mswsock.dll [File Not found] ()
Catalog9 23 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/06/2012 08:45:15 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/04/2012 03:51:31 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/04/2012 03:51:31 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/04/2012 03:51:31 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/04/2012 03:51:29 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/04/2012 03:50:18 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/03/2012 10:45:48 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/03/2012 10:45:48 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/03/2012 10:29:40 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/03/2012 10:25:33 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (08/05/2012 05:27:58 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:

Error: (08/05/2012 05:26:54 PM) (Source: 0) (User: )
Description:


Microsoft Office Sessions:
=========================
Error: (08/06/2012 08:45:15 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/04/2012 03:51:31 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/04/2012 03:51:31 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/04/2012 03:51:31 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/04/2012 03:51:29 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/04/2012 03:50:18 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/03/2012 10:45:48 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/03/2012 10:45:48 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/03/2012 10:29:40 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/03/2012 10:25:33 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.1.102.63)
Adobe Reader 8.2.0 (Version: 8.2.0)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
AMD Processor Driver (Version: 1.3.2.)
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.0.69)
Apple Software Update (Version: 2.1.1.116)
ArcSoft ShowBiz DVD 2
ATI Catalyst Control Center (Version: 1.2.2475.36837)
ATI Display Driver (Version: 8.31-061011a-038132C-Dell)
Bonjour (Version: 2.0.4.0)
Broadcom Management Programs (Version: 9.07.01)
Browser Address Error Redirector (Version: 1.00.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
Conexant HDA D110 MDC V.92 Modem
Dell DataSafe Online (Version: 1.0.15)
Dell Support Center (Version: 1.0.07192)
Dell System Restore (Version: 2.00.0000)
Dell Wireless WLAN Card (Version: 4.10.47.3)
DellSupport (Version: 6.0.3075)
Digital Line Detect (Version: 1.15)
Digital Video (Version: 1.00.000)
Documentation & Support Launcher (Version: 1.00.0000)
Games, Music, & Photos Launcher (Version: 1.00.0000)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
Inkscape 0.48.2 (Version: 0.48.2)
InstallVC90Support (Version: 1.01.0000)
Internet Service Offers Launcher (Version: 1.00.0000)
iTunes (Version: 10.1.0.56)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java™ 6 Update 13 (Version: 6.0.130)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 7 (Version: 1.6.0.70)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Download Manager (Version: 1.2.1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Plus! Digital Media Edition Installer (Version: 1.1.0.3514)
Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463)
Microsoft Silverlight (Version: 4.0.60129.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Works (Version: 08.05.0818)
Modem Helper (Version: 3.01)
Monopoly by Parker Brothers (Version: 1.0.406.0)
Move Networks Media Player for Internet Explorer
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
NetWaiting (Version: 2.5.23)
OpenOffice.org Installer 1.0 (Version: 1.0.9221)
PowerDVD 5.7
QuickBooks Premier: Accountant Edition 2008 (Version: 18.0.4001.606)
QuickSet (Version: 8.1.10)
QuickTime (Version: 7.68.75.0)
Spybot - Search & Destroy (Version: 1.6.2)
SupportSoft Assisted Service (Version: 15)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 8.2.4.6)
Unity Web Player (Version: 2.5.4b3_944)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 (Version: 9.00.3636)
Windows XP Service Pack 3 (Version: 20080414.031525)
Wizard101 (Version: 1.0.0)
XVID Codec Installation

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 75%
Total physical RAM: 893.98 MB
Available physical RAM: 221.93 MB
Total Pagefile: 3442.15 MB
Available Pagefile: 2628.4 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.24 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:71.45 GB) (Free:44.58 GB) NTFS

========================= Users: ========================================

User accounts for \\DAKOTAH

Administrator Cody Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****

Malwarebytes' Anti-Malware 1.41
Database version: 3070
Windows 5.1.2600 Service Pack 3

8/7/2012 8:13:22 AM
mbam-log-2012-08-07 (08-13-21).txt

Scan type: Quick Scan
Objects scanned: 134264
Time elapsed: 28 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Broni

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Posted 07 August 2012 - 04:26 PM

aswMBR?

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#5 reptyls

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Posted 07 August 2012 - 08:30 PM

Sorry, Here it is.

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-08-07 08:17:58
-----------------------------
08:17:58.812 OS Version: Windows 5.1.2600 Service Pack 3
08:17:58.812 Number of processors: 1 586 0x4C02
08:17:58.812 ComputerName: DAKOTAH UserName: Cody
08:18:13.875 Initialize success
08:23:19.515 AVAST engine defs: 12080700
08:23:22.078 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
08:23:22.078 Disk 0 Vendor: TOSHIBA_MK8037GSX DL240D Size: 76319MB BusType: 3
08:23:22.109 Disk 0 MBR read successfully
08:23:22.125 Disk 0 MBR scan
08:23:22.281 Disk 0 unknown MBR code
08:23:22.328 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 78 MB offset 63
08:23:22.375 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 73163 MB offset 160650
08:23:22.406 Disk 0 Partition 3 00 DB CP/M / CTOS Dell 8.0 3074 MB offset 149998905
08:23:22.453 Disk 0 scanning sectors +156296385
08:23:22.531 Disk 0 scanning C:\WINDOWS\system32\drivers
08:23:41.390 Service scanning
08:24:06.125 Modules scanning
08:24:17.000 Disk 0 trace - called modules:
08:24:17.031 ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
08:24:17.031 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85394ab8]
08:24:17.031 3 CLASSPNP.SYS[f7584fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x853cad98]
08:24:17.531 AVAST engine scan C:\WINDOWS
08:24:48.109 AVAST engine scan C:\WINDOWS\system32
08:27:04.531 File: C:\WINDOWS\assembly\GAC\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
08:27:59.546 AVAST engine scan C:\WINDOWS\system32\drivers
08:28:18.828 AVAST engine scan C:\Documents and Settings\Cody
08:31:34.703 File: C:\Documents and Settings\Cody\Local Settings\Application Data\Apple\Adobe\dfuut.dll **INFECTED** Win32:Malware-gen
08:31:53.062 File: C:\Documents and Settings\Cody\Local Settings\Application Data\{94d96b40-092e-a7e5-57d2-9c61be6407ea}\n **INFECTED** Win32:Sirefef-PL [Rtk]
08:31:53.687 File: C:\Documents and Settings\Cody\Local Settings\Temp\3D2.tmp **INFECTED** Win32:Alureon-AVB [Drp]
08:35:47.437 AVAST engine scan C:\Documents and Settings\All Users
08:36:38.718 Scan finished successfully
08:36:55.312 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Cody\Desktop\MBR.dat"
08:36:55.312 The log file has been saved successfully to "C:\Documents and Settings\Cody\Desktop\aswMBR.txt"
08:39:45.500 File "C:\Documents and Settings\Cody\Local Settings\Temp\3D2.tmp" has been saved successfully to:
08:39:45.500 "C:\Documents and Settings\Cody\Desktop\copy_3D2.tmp"
21:28:13.578 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Cody\Desktop\MBR.dat"
21:28:13.718 The log file has been saved successfully to "C:\Documents and Settings\Cody\Desktop\aswMBR1.txt"

#6 Broni

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Posted 07 August 2012 - 08:37 PM

You're infected with ZeroAccess rootkit which will require elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 Orange Blossom

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Posted 09 August 2012 - 02:28 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic464366.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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