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Posted 05 August 2012 - 03:22 PM
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Posted 13 August 2012 - 06:58 AM
On the upper part of the Kaspersky Rescue Disk window, click on the Report link.
On the bottom right hand corner of the Protection status - Kaspersky Rescue Disk window, click on the Detailed Report button.
On the upper right hand corner of the Detailed report window, click on the Save button.
After clicking Detailed Report and 'SAVE', a browse window opens.
Double-click on the \
All your drives will be shown and you can easily double-click C and save the report to C:\KasperskyRescueDisk10.txt.
Click on the Save button.
The report has been saved to the file.
Posted 13 August 2012 - 05:34 PM
Posted 14 August 2012 - 07:01 AM
1) When I complete your instructions should I copy the log results / attach the log file here? Should I attempt to run TDSSKiller / DDS / MBAM afterwards, or wait for a response from you?
Save the file to a CD. The CD cannot be infected. However some files might. Scanning the CD with a virus software may be recommended.
2) The computer was used for a substantial amount of picture storage / editing, and as such if we reformat there would be a strong desire to save those files.
It the malware is a worm you may get infected. You would I think know by now. If all is well then you should be OK.
3) I have had to plug the infected machine into my home network.
Posted 15 August 2012 - 05:36 PM
Posted 16 August 2012 - 09:50 AM
Posted 16 August 2012 - 09:45 PM
Edited by sparky310, 16 August 2012 - 09:55 PM.
Posted 17 August 2012 - 07:54 AM
We found out a few days ago that the Microsoft site is down at the moment.
EDIT: Thought I would mention that ComboFix failed to download the recovery console for an unknown reason. I had a functioning internet connection as I had just gotten down downloading the three programs from your post. When it failed to download the recovery console it also gave me no choice but to allow it to complete the scan and cleaning (I suppose I could have killed the app/process, but I figured that would be less ideal than just letting it continue without the recovery console).
Posted 17 August 2012 - 05:36 PM
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