I have been discussing your situation with James Litten
over the past hour or so: We think the issue can likely be resolved by one means or another without too much trouble.
If you currently have the computer running (with Windows 7), then create a bootable repair disk first:
Now, I would like to establish whether or not you are able to use F8
to access the Advanced Boot Options
menu, and thereby choose to "Repair your computer
" and thence to access the Windows 7 Recovery Environment.
You are apparently able to re
start (but not turn off/turn on again ... but I can't be sure of this?) the system without issue, so when restarting, begin tapping F8
and continue tapping F8 until you are presented with the Advanced Boot Options
==================================Using which ever of the above methods
you choose or are able to use successfully to access the System Recovery Options
screen, firstly attempt a Startup Repair:
If Startup Repair cannot fix the issue
- How to Run a Startup Repair in Windows 7
Note: "Sometimes it may take running a startup repair (3) separate times with restarting the computer after each time before it fully fixes the startup issue."
, then we will need to use the Command Prompt
at the System Recovery Options
screen to continue from here .... so if you arrive at this stage, let us know and we will assist.Note:
If you are unable to restart the system at all, then create the bootable repair disk first and let us know when you are able to use it and arrive at the System Recovery Options
Edited by AustrAlien, 06 August 2012 - 10:36 PM.