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#1 Bill the Greek

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Posted 04 August 2012 - 09:35 PM

I have (2) "installer" Pop Ups - Titled "Windows Installer" or "Solution Center" , Both say preparing to install and have a Cancel Button in right lower corner of Title Panel.
There is NO File Extension on either so I cannot get a "handle" on them with a document search. They have gotten so bad the Cancel button does not Clear them out. (Just had the Windows Installer pop up hit while writing this). I have a buddy (92 yrs old) that was able to click on Start and then enter "Programs" in the window that appears just below his Start Button. He was using Windows Vista. I am using Windows XP SP3 on an HP Pavillion ze2401xt Notebook PC. and I DO NOT have that "Window" on the bottom of my Start Menu. I have gone from McAfee to Norton Anti Virus 2010 to WebRoot and back to a so-called improved McAfee/Cox Security Suite (installed 1 week ago). Could you please give me some help with this problem? I had written on this a year and 1/2 ago when I intially signed up Bill the Greek

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 narenxp

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Posted 04 August 2012 - 11:48 PM

This doesnt look like a malware but lets make sure system is clean before checking the startup issue


Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply




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