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Virus is stopping my computer from booting!


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#1 foxgirl100

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Posted 04 August 2012 - 12:22 PM

Somebody please help me. For the last week my vaio laptop has been not starting u properly I know it has a virus although I do not know what kind because when i last was able to start my computer (in safe mode) and ran a virus scan, the computer crashed. Ever since then I have not been able to start my computer. When I switch it on, I can see on the standby switch that it is on (there is a green light) but the screen is completely black and nothing comes up on the screen. I have tried leaving it like this for hours but windows doesnt seem to start up - the screen remains black. What can I do? We have another laptop at home that is working, it has just been cleaned of a nasty virus and I suspect my vaio has the same virus now or worse, but I don't fancy paying loads of cash (like i did with my other laptop) to get the vaio working again. Also, I have a few word documents that I have not backed up & I dont want to lose my data.

What can I do?

*Moderator Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Queen-Evie*

Edited by Queen-Evie, 04 August 2012 - 12:31 PM.


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#2 Elise

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Posted 09 August 2012 - 07:26 AM

Hello, do you still see the Windows splash/logo screen before this happens?

regards, Elise


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#3 foxgirl100

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Posted 10 August 2012 - 04:26 PM

Hello, do you still see the Windows splash/logo screen before this happens?



HI Elise,

No I don't see any logo now. The screen is just black, but I know the computer is on because the standby button has a green light.
Nothing on the screen though. :(

What do you suggest?

#4 Elise

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Posted 11 August 2012 - 04:28 AM

Lets start with having a look at the master boot record.

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Press Tool at the top
  • Choose Open Terminal
  • Type the following and press enter:

    dd if=/dev/sda of=mbr.bin bs=512 count=1

  • Press Enter
  • After it has finished a file will be located on your USB drive named mbr.bin
  • Remove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.

This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

regards, Elise


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#5 Elise

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Posted 16 August 2012 - 07:13 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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