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Removed (?) PC Optimizer Pro, Shop to Win, but see reader_s.exe running


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#1 mesaba116

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Posted 03 August 2012 - 04:18 PM

Hi all -
I had both the Shop to Win and PC Optimizer Pro virus/malwares(s) get to my PC (I suspect my son did something on Addicting Games.com to start it.) I used Revo Uninstaller, which appeared to get rid of PC Optimizer Pro. I tried it on Shop to Win, and I saw a DOS cmd flash past immediately after I hit the uninstall button for Shop to Win. After that, I did a System Restore and all appeared well until today, when I was cleaning up my C drive, and the symptom of app shortcuts not working, and my IE sessions opening, but shutting immediately, started up again. I went to the task manager, and saw reader_s/.exe running. I shut off that process, still had the same symptoms, which went away after another system restore.

I have a lingering suspicion I'm not in the clear yet. Can you kind folks suggest my next steps?

Thank you!
Kevin

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#2 boopme

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Posted 03 August 2012 - 09:47 PM

Hello Kevin
96% of the time this is malware and usually a Virut infection which will not be good.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mesaba116

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Posted 03 August 2012 - 10:46 PM

Here is the MBAM log

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.04.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Kevin :: BASEMENT [administrator]

8/3/2012 10:32:06 PM
mbam-log-2012-08-03 (22-32-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 264983
Time elapsed: 10 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 boopme

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Posted 03 August 2012 - 10:58 PM

Lets be sure ,,,
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mesaba116

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Posted 04 August 2012 - 12:40 AM

Here are the results

C:\Documents and Settings\All Users\Application Data\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
C:\Documents and Settings\Kevin\Application Data\FCTB000100567\Toolbar\Toolbar.dll Win32/Toolbar.BHO.B application cleaned by deleting - quarantined
C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\cache\6.0\15\7bc4544f-37b21c2c multiple threats deleted - quarantined
C:\Documents and Settings\Kevin\My Documents\Downloads\DriverSweeper_3.2.0.exe Win32/OpenCandy application cleaned by deleting - quarantined
D:\YontooUninstaller.exe Win32/Adware.Yontoo application deleted - quarantined
D:\Battle of Britain II\Process.exe Win32/PrcView application cleaned by deleting - quarantined

#6 boopme

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Posted 05 August 2012 - 01:14 PM

Thank you do you still have reader_s.exe running?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mesaba116

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Posted 05 August 2012 - 03:01 PM

I've been running for about 20 minutes - no sign of reader_s.exe so far.

#8 boopme

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Posted 05 August 2012 - 06:07 PM

Ok good, Lets do a security check


Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mesaba116

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Posted 06 August 2012 - 04:49 PM

Here are the results of the Security Check scan. Thanks very much for your help!

Results of screen317's Security Check version 0.99.43
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG 2012
ESET Online Scanner v3
OPSWAT AntiVirus and Firewall Integration Libraries
`````````Anti-malware/Other Utilities Check:`````````
Out of date HijackThis installed!
Spybot - Search & Destroy
Gmer
Malwarebytes Anti-Malware version 1.62.0.1300
HijackThis 2.0.2
CCleaner
JavaFX 2.1.1
Java™ 7 Update 5
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader X (10.1.3)
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 5%
````````````````````End of Log``````````````````````

#10 boopme

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Posted 06 August 2012 - 09:11 PM

OK the only thing there is to update Flashplayer
Go here,click Get the latest version

http://www.adobe.com/support/flashplayer/downloads.html#fp11

NOTE: UN check this box
Yes, install Chrome as my default browser and Google Toolbar for Internet Explorer

Latest HJT is 2.0.4
http://www.bleepingcomputer.com/download/hijackthis/

remove older versions of ADobe reader,player,HJT and Java that be on the machine,these can be exploited by malware.

Reboot when all is done.


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 mesaba116

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Posted 06 August 2012 - 10:02 PM

All steps completed. Again, thank you for your thorough analysis and instructions!

#12 boopme

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Posted 06 August 2012 - 10:13 PM

You are very welcome and thanks for coming by. :thumbup2:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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