My daughters laptop is starting to be very sluggish and is freezing. We have scanned with Malwarebytes and AVG and there are no traces of viruses. Also for about the past week the wireless mouse seems to freeze as well.
Any help would be greatly appreciated. Thanks in advance, you guys have been great in the past.
Here are the specs of her computer retrieved through Windows System Information.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name AMANDA-PC
System Manufacturer TOSHIBA
System Model Satellite C655D
System Type x64-based PC
Processor AMD C-50 Processor, 1000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Insyde Corp. 1.50, 4/7/2011
SMBIOS Version 2.7
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Amanda-PC\Amanda
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.60 GB
Available Physical Memory 1.04 GB
Total Virtual Memory 5.20 GB
Available Virtual Memory 3.23 GB
Page File Space 2.60 GB
Page File C:\pagefile.sys