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Gateway Laptop


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5 replies to this topic

#1 robert1957

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Posted 03 August 2012 - 12:47 AM

I got a Gatway laptop with a AMD Turion64 with a vista OS
I use a computer but have no idea what goes on.
Laptop will boot up and sit idle for about 10 mins then shuts off instantly
As if I had pressed and held the power button.
If I try to use it, it shuts down in a couple of minutes.
I was told these run to hot and should be on a certain type of cooling pad.
Is this true and is this probably my root cause of shutting off

Thanks in advance Rob

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#2 Artrooks

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Posted 03 August 2012 - 08:27 AM

Hi robert1957,

It certainly sounds as if it could be overheating.

This site lists the max operating temperature for the AMD Turion 64 X2 Mobile as 95 degs C.

Laptop overheating; a few things to do:
  • Install a temperature monitoring tool such as Core Temp and keep it open on your Desktop. Note temps.
  • Make sure that the CPU fan is working. You should feel warm to hot air exiting the exhaust vent on the side; especially during heavy computing.
  • Make sure that the laptop isn't placed on a soft surface where the air intake, usually on the bottom of the laptop, could become blocked.
  • Use a can of compressed air on the intake and exhaust vents (make sure the computer is off and unplugged). Some recommend using a vacuum on the exhaust while blowing air into the intake.
  • Adjust the computer power settings (Control Panel -> Power Options) to save power on components or to turn off hard drives sooner.
  • Use a laptop cooling pad.

Regards,
Brooks



 


#3 robert1957

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Posted 03 August 2012 - 10:33 AM

The fan is operating and at a point that it is a loud high pitched wine.
The air coming from the exhaust vent is, IMO to hot.
Going to get some compressed air this morning and try blowing it out,
but wondered if removing the back and blowing it out might be better.....
but not going to try this till the other attempts are used first.
Will also try to install core temp install and get a cooling dock also.
Thanks Rob

#4 ReviverSoft

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Posted 03 August 2012 - 10:34 AM

High core temperature is one reason why a system would abruptly shutdown to prevent any damage.

However, you might also want to check/test the system memory (RAM). As in, trying to start the system with one module at a time, in different slots.

Could also be other hardware related issues. Do you see any errors/blue screens before it shuts down?
ReviverSoft - Happy to help!

#5 robert1957

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Posted 03 August 2012 - 11:45 AM

After core temp install

core #0 96 c min 77 max 97 load 100%
core #2 84 c min 75 max 86 load 100%

Guess this is bad eh

#6 Artrooks

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Posted 04 August 2012 - 09:28 AM

Hi,

Core temps are very high.

Check your power options in Control Panel. Make sure it isn't set for High Performance.

If the computer is still under warranty, that would be the way to go. If not, it should be disassembled, given a good cleaning, possible cooling fan replacement since you have it apart, and clean and re-apply thermal paste to the CPU. Unless you are handy with sort of thing, a repair shop is probably indicated.

Regards,
Brooks



 





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