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Sirefef virus/trojan - my PC keep restarting every minute - Win Home Basic 7 - 32Bit


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13 replies to this topic

#1 duocthao

duocthao

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Posted 03 August 2012 - 12:37 AM

Dear all,

I'm a new member from a very far away location of yours, and this is my first post. I'm not native English speaker so please forgive me if I use incorrect wordings. I must say that I'm illiterate in computer language, but I'm patient and ready do whatever I've been told to keep my pc 'healthy'.

Yesterday my desktop in office was infected by Live Security Platinum (LSP). I was astonished when the rogue said that my pc got 38 virus/malicious programs, I should take action immediately, pay money to get license, blah blah blah... Called my friend seeking for advice but only got answer that I had no choice but to call a computer service company to help me. Ahhh, I was so pissed off & concerned to the worst situation may happen. I went on Microsoft Support Center site for advice & very happeningly found BleepingComputer site, I did all the instructing steps to Remove Live Security Platinum (Uninstall Guide) & it worked. No more thread from LSP, but then my Window Security Essential (WSE) couldn't run, its icon in red.

This morning, I had to remove & re-install the WSE. After installing, I ran WSE and then I got 2 message, 1 from WSE and 1 from Notification. The messages are the same content like jtsm in Sirefef virus/trojan - Laptop restarting - Vista 32 bit topic. Right now my desktop is infected by Sirefef Trojan/virus. Please help me get rid of this virus.

I don't know how to get & copy the log like jtsm did. Please instruct me how to do that so that I can post in here for your checking & advice. Please be noted that my desktop will automatically restart every minute after I log in.

My desktop properties:
Operating system: Windows 7 Home Basic
System type: 32-bit Operating System
Processor: Pentium® Dual-Core CPU E5300@2.60GHz 2.60GHz
Installed memory(RAM): 1.00GB

Thanks a lot for your help & patient :)

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#2 CatByte

CatByte

    bleepin' tiger


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Posted 04 August 2012 - 12:32 PM

Please do the following:

download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press Scan button.
[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:
services.exe
[*]now press the search button
[*]when the search is complete, search.txt will also be written to your USB
[*]type exit and reboot the computer normally
[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)[/list]

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 duocthao

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Posted 06 August 2012 - 01:02 AM

Dear CatByte,

Please see the content below for your reference

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 05-08-2012 01
Ran by SYSTEM at 06-08-2012 12:53:53
Running from G:\
Windows 7 Home Basic (X86) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe" [111856 2009-02-23] (Yahoo! Inc)
HKLM\...\Run: [HP LaserJet M1522 MFP Series Fax] C:\Program Files\HP\hp LaserJet M1522\hppfaxprintersrv.exe "HP LaserJet M1522 MFP Series Fax" [2453504 2009-09-22] (Hewlett-Packard Company)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [137752 2010-10-15] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [171032 2010-10-15] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [170520 2010-10-15] (Intel Corporation)
HKLM\...\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" [254696 2012-01-17] (Sun Microsystems, Inc.)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-04-03] (Adobe Systems Incorporated)
HKLM\...\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on [53248 2009-12-02] (HP)
HKLM\...\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [54840 2007-05-08] (Hewlett-Packard)
HKLM\...\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe [150016 2008-08-19] (Hewlett-Packard)
HKLM\...\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray [462920 2012-07-02] (Malwarebytes Corporation)
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [931200 2012-03-26] (Microsoft Corporation)
HKU\keller\...\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background [4280184 2012-03-08] (Microsoft Corporation)
HKU\keller\...\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet [5252408 2010-05-31] (Yahoo! Inc.)
HKU\keller\...\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe [111856 2009-02-23] (Yahoo! Inc)
HKU\keller\...\Run: [UniKey] D:\SHARING\Softwares\UniKey 4.0.8 Final\UniKey.exe [x]
HKU\keller\...\Run: [EPSON Stylus Photo R280 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICKA.EXE /FU "C:\Windows\TEMP\E_S2A0F.tmp" /EF "HKCU" [182272 2007-04-13] (SEIKO EPSON CORPORATION)
HKU\keller\...\Run: [Desktop-3D Notes] "C:\Program Files\Desktop-3D Notes\Desktop-3D Notes.exe" [x]
HKU\keller\...\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler [205480 2007-08-29] (Macrovision Corporation)
HKU\keller\...\Winlogon: [Shell] Explorer.exe [x]
Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{46792A83-96C3-4489-82C4-4593AA5B405F}: [NameServer]8.8.8.8,8.8.4.4
Tcpip\..\Interfaces\{9E12DA38-DFAC-4CA6-B7AE-4B48642D329C}: [NameServer]208.67.222.222,208.67.220.220

================================ Services (Whitelisted) ==================

2 EPSON_PM_RPCV4_01; C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE [113664 2007-01-11] (SEIKO EPSON CORPORATION)
2 eventlog; C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted [20992 2009-07-13] (Microsoft Corporation)
2 MBAMService; "C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe" [655944 2012-07-02] (Malwarebytes Corporation)
3 MozillaMaintenance; "C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe" [118256 2012-08-01] (Mozilla Foundation)
2 MsMpSvc; "C:\Program Files\Microsoft Security Client\MsMpEng.exe" [11552 2012-03-26] (Microsoft Corporation)
3 NisSrv; "C:\Program Files\Microsoft Security Client\NisSrv.exe" [214952 2012-03-26] (Microsoft Corporation)
2 SkypeUpdate; "C:\Program Files\Skype\Updater\Updater.exe" [160944 2012-06-05] (Skype Technologies)
3 ACDaemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [x]
2 RoxLiveShare9; "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe" [x]

========================== Drivers (Whitelisted) =============

3 Afc; C:\Windows\System32\drivers\Afc.sys [11776 2005-02-22] (Arcsoft, Inc.)
3 MBAMProtector; \??\C:\Windows\system32\drivers\mbam.sys [22344 2012-07-02] (Malwarebytes Corporation)
0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [171064 2012-03-20] (Microsoft Corporation)
3 RTL8187B; C:\Windows\System32\DRIVERS\RTL8187B.sys [379904 2010-03-30] (Realtek Semiconductor Corporation )
3 taphss; C:\Windows\System32\DRIVERS\taphss.sys [32768 2010-09-22] (AnchorFree Inc)
1 artfquva; \??\C:\Windows\system32\drivers\artfquva.sys [x]
1 baededjz; \??\C:\Windows\system32\drivers\baededjz.sys [x]
1 btagjpzz; \??\C:\Windows\system32\drivers\btagjpzz.sys [x]
1 ckreubwa; \??\C:\Windows\system32\drivers\ckreubwa.sys [x]
3 connctfy; C:\Windows\System32\DRIVERS\connctfy.sys [x]
3 connctfyMP; C:\Windows\System32\DRIVERS\connctfy.sys [x]
1 ejfznfsd; \??\C:\Windows\system32\drivers\ejfznfsd.sys [x]
3 ewusbnet; C:\Windows\System32\DRIVERS\ewusbnet.sys [x]
3 ew_hwusbdev; C:\Windows\System32\DRIVERS\ew_hwusbdev.sys [x]
1 fnlebemk; \??\C:\Windows\system32\drivers\fnlebemk.sys [x]
1 gackljhh; \??\C:\Windows\system32\drivers\gackljhh.sys [x]
1 gdklqryd; \??\C:\Windows\system32\drivers\gdklqryd.sys [x]
1 ghiuzcyd; \??\C:\Windows\system32\drivers\ghiuzcyd.sys [x]
1 gtcuvdvl; \??\C:\Windows\system32\drivers\gtcuvdvl.sys [x]
1 gvqdsltc; \??\C:\Windows\system32\drivers\gvqdsltc.sys [x]
1 gwmgozss; \??\C:\Windows\system32\drivers\gwmgozss.sys [x]
3 HSPADataCardusbmdm; C:\Windows\System32\DRIVERS\HSPADataCardusbmdm.sys [x]
3 HSPADataCardusbnmea; C:\Windows\System32\DRIVERS\HSPADataCardusbnmea.sys [x]
3 HSPADataCardusbser; C:\Windows\System32\DRIVERS\HSPADataCardusbser.sys [x]
3 HSPADataCardusbvoice; C:\Windows\System32\DRIVERS\HSPADataCardusbvoice.sys [x]
3 hwdatacard; C:\Windows\System32\DRIVERS\ewusbmdm.sys [x]
3 hwusbdev; C:\Windows\System32\DRIVERS\ewusbdev.sys [x]
1 ipwapsqr; \??\C:\Windows\system32\drivers\ipwapsqr.sys [x]
1 jhstdhcr; \??\C:\Windows\system32\drivers\jhstdhcr.sys [x]
1 kizojapm; \??\C:\Windows\system32\drivers\kizojapm.sys [x]
1 kmznvbhb; \??\C:\Windows\system32\drivers\kmznvbhb.sys [x]
1 lazhlard; \??\C:\Windows\system32\drivers\lazhlard.sys [x]
1 ldkasoew; \??\C:\Windows\system32\drivers\ldkasoew.sys [x]
3 massfilter; C:\Windows\System32\drivers\massfilter.sys [x]
1 mmlouzaf; \??\C:\Windows\system32\drivers\mmlouzaf.sys [x]
1 MpKsl5c0cd9f0; \??\C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1F17BA92-E1E4-4A6A-9E9A-15DAFFABBC7F}\MpKsl5c0cd9f0.sys [x]
1 mttbyhhd; \??\C:\Windows\system32\drivers\mttbyhhd.sys [x]
1 mttpefru; \??\C:\Windows\system32\drivers\mttpefru.sys [x]
1 mubnsbka; \??\C:\Windows\system32\drivers\mubnsbka.sys [x]
1 njsrxhyw; \??\C:\Windows\system32\drivers\njsrxhyw.sys [x]
3 RimUsb; C:\Windows\System32\Drivers\RimUsb.sys [x]
1 txhkroms; \??\C:\Windows\system32\drivers\txhkroms.sys [x]
1 uwnbgwkp; \??\C:\Windows\system32\drivers\uwnbgwkp.sys [x]
3 ZTEusbmdm6k; C:\Windows\System32\DRIVERS\ZTEusbmdm6k.sys [x]
3 ZTEusbnmea; C:\Windows\System32\DRIVERS\ZTEusbnmea.sys [x]
3 ZTEusbser6k; C:\Windows\System32\DRIVERS\ZTEusbser6k.sys [x]
3 ZTEusbvoice; C:\Windows\System32\DRIVERS\ZTEusbvoice.sys [x]

========================== NetSvcs (Whitelisted) ===========


============ One Month Created Files and Folders ==============

2012-08-02 18:04 - 2012-08-02 18:05 - 00000000 ____D C:\Program Files\Microsoft Security Client
2012-08-02 17:30 - 2012-08-02 17:30 - 00000000 ____D C:\Users\keller\AppData\Local\{FD0D6E83-6E50-495D-B699-3C6533E8E93B}
2012-08-02 17:30 - 2012-08-02 17:30 - 00000000 ____D C:\Users\keller\AppData\Local\{1A65FFD9-1482-4A72-BC7B-F984EF0921C3}
2012-08-02 00:07 - 2012-08-02 00:07 - 00001031 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2012-08-02 00:07 - 2012-08-02 00:07 - 00000000 ____D C:\Users\keller\AppData\Roaming\Malwarebytes
2012-08-02 00:07 - 2012-08-02 00:07 - 00000000 ____D C:\Users\All Users\Malwarebytes
2012-08-02 00:07 - 2012-08-02 00:07 - 00000000 ____D C:\Program Files\Malwarebytes' Anti-Malware
2012-08-02 00:07 - 2012-07-02 22:46 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2012-08-01 23:56 - 2012-08-01 23:56 - 00001444 ____A C:\Users\keller\Desktop\FixExec.txt
2012-08-01 23:54 - 2012-08-01 23:54 - 00000000 ____D C:\Users\keller\Desktop\New folder
2012-08-01 19:25 - 2012-08-02 17:43 - 00000000 ____D C:\Program Files\Aurora
2012-08-01 18:50 - 2012-08-01 18:50 - 00000000 ____D C:\Users\keller\AppData\Local\{DD2783C5-FBBB-49EB-8931-3B03AAF42514}
2012-08-01 18:50 - 2012-08-01 18:50 - 00000000 ____D C:\Users\keller\AppData\Local\{577E9837-955B-4FB6-9322-A11161DA1D71}
2012-08-01 02:15 - 2012-08-01 02:15 - 00251400 ____A C:\Users\keller\Downloads\Cam_On_Em_Da_Can_Dam_Yeu_Em.prc
2012-08-01 02:15 - 2012-08-01 02:15 - 00243768 ____A C:\Users\keller\Downloads\Viet_Co_Di_Tinh.prc
2012-08-01 02:11 - 2012-08-01 02:11 - 00360720 ____A C:\Users\keller\Downloads\thung hon_C4551786.prc
2012-08-01 02:10 - 2012-08-01 02:10 - 00170828 ____A C:\Users\keller\Downloads\Trom_Tac_Lam_Can.prc
2012-08-01 02:09 - 2012-08-01 02:09 - 00151608 ____A C:\Users\keller\Downloads\Noan_Dong.prc
2012-08-01 02:03 - 2012-08-01 02:03 - 00958448 ____A C:\Users\keller\Downloads\Khong tuoc rung sau.prc
2012-08-01 02:02 - 2012-08-01 02:02 - 00446540 ____A C:\Users\keller\Downloads\Anh sang nhat 14_006F8F80.prc
2012-08-01 01:56 - 2012-08-01 01:57 - 00760608 ____A C:\Users\keller\Downloads\T? b? em, ki?p sau nhé1.prc
2012-08-01 01:56 - 2012-08-01 01:56 - 00501560 ____A C:\Users\keller\Downloads\Tuan_nam_vs_tieu_da_mieu.prc
2012-08-01 01:55 - 2012-08-01 01:55 - 01104668 ____A C:\Users\keller\Downloads\Nh?t ký ch?y tr?n těnh yęu 6 tháng.prc
2012-08-01 01:50 - 2012-08-01 01:51 - 00363992 ____A C:\Users\keller\Downloads\Ki uc doc quyen.prc
2012-07-31 22:22 - 2012-07-31 22:24 - 00100560 ____A C:\Users\keller\Desktop\MPSC_201208011321071_3.tif
2012-07-31 22:22 - 2012-07-31 22:23 - 00140672 ____A C:\Users\keller\Desktop\MPSC_201208011321071_2.tif
2012-07-31 22:22 - 2012-07-31 22:23 - 00140146 ____A C:\Users\keller\Desktop\MPSC_201208011321071_1.tif
2012-07-31 22:14 - 2012-07-31 22:15 - 00000000 ____D C:\Users\keller\AppData\Local\{F72D983D-A94D-4BCE-BC6D-129F97F86F91}
2012-07-31 22:14 - 2012-07-31 22:14 - 00000000 ____D C:\Users\keller\AppData\Local\{00BFE3BD-0AF1-4CCF-B8DB-BF272BC3C60E}
2012-07-26 18:40 - 2012-07-26 18:41 - 00000000 ____D C:\Users\keller\AppData\Local\{78B3EF69-39B8-4C17-8C21-19B7CE4AA747}
2012-07-26 18:40 - 2012-07-26 18:40 - 00000000 ____D C:\Users\keller\AppData\Local\{5096DC1B-0AA6-4A2F-A04C-D7D395558E82}
2012-07-25 17:57 - 2012-07-25 17:57 - 00000000 ____D C:\Users\keller\AppData\Local\{2DF47270-012B-4FB1-8EB2-DE88894BCA64}
2012-07-25 17:57 - 2012-07-25 17:57 - 00000000 ____D C:\Users\keller\AppData\Local\{03666C7C-48FE-4A04-BB79-D6F908C6203C}
2012-07-24 20:53 - 2012-07-24 20:53 - 00000000 ____D C:\Users\keller\AppData\Local\{D904E5AB-E2F7-42E7-9FC0-5D1DA9D445A3}
2012-07-24 20:53 - 2012-07-24 20:53 - 00000000 ____D C:\Users\keller\AppData\Local\{AE3FAF2B-4979-4E39-AE29-5386AC85F471}
2012-07-24 18:25 - 2012-07-24 18:25 - 00000000 ____D C:\Users\keller\AppData\Local\{E5583934-63B8-47CA-BFAE-C54B65E105F2}
2012-07-24 18:25 - 2012-07-24 18:25 - 00000000 ____D C:\Users\keller\AppData\Local\{2C490F7F-B58F-4377-AEE6-64FE6B46A630}
2012-07-23 18:59 - 2012-07-23 18:59 - 00000000 ____D C:\Users\keller\AppData\Local\{E600546F-47C1-4727-9EB4-8A4155CEC8D7}
2012-07-23 18:59 - 2012-07-23 18:59 - 00000000 ____D C:\Users\keller\AppData\Local\{7B5B3E52-9DC2-47B6-BF40-3E3DEB2B6DB8}
2012-07-22 18:25 - 2012-07-22 18:26 - 00000000 ____D C:\Users\keller\AppData\Local\{443C4A2D-FBF0-465B-B2C8-6D43FB86FDA4}
2012-07-22 18:25 - 2012-07-22 18:25 - 00000000 ____D C:\Users\keller\AppData\Local\{F9EAA021-46D5-4C20-95DA-22AA726BC348}
2012-07-20 23:01 - 2012-07-20 23:01 - 00000000 ____D C:\Users\keller\AppData\Local\{BC954BD6-8F14-4888-BB6F-455F1DA61C8F}
2012-07-20 23:01 - 2012-07-20 23:01 - 00000000 ____D C:\Users\keller\AppData\Local\{3EBF5760-61A2-4EE2-8B8A-C89B1082142A}
2012-07-19 18:38 - 2012-07-19 18:38 - 00000000 ____D C:\Users\keller\AppData\Local\{E028A855-B113-4613-AF91-5A547CA4B803}
2012-07-19 18:38 - 2012-07-19 18:38 - 00000000 ____D C:\Users\keller\AppData\Local\{681FCBFB-6048-4FD1-A6DD-C11C1255A5D4}
2012-07-19 03:31 - 2012-07-19 03:32 - 05452723 ____A C:\Users\keller\Downloads\An Mong - My nhan da.rar
2012-07-18 18:25 - 2012-07-18 18:25 - 00000000 ____D C:\Users\keller\AppData\Local\{559FE013-0637-495C-BB58-3C754ADE3A50}
2012-07-18 18:25 - 2012-07-18 18:25 - 00000000 ____D C:\Users\keller\AppData\Local\{1E1A12EE-1C39-44E5-AF94-F74F84825144}
2012-07-17 22:17 - 2012-07-17 22:19 - 04429168 ____A (YoutubeDownloaderHD.com ) C:\Users\keller\Downloads\youtube_downloader_hd_setup.exe
2012-07-17 20:04 - 2012-07-17 20:04 - 00017920 ____A C:\Users\keller\Downloads\yn3346z_201206_brcxstlctb(1).xls
2012-07-17 19:06 - 2012-07-17 19:07 - 00000000 ____D C:\Users\keller\AppData\Local\{99E8AC5C-A9E0-4743-8BFA-803B8C4819BA}
2012-07-17 19:06 - 2012-07-17 19:06 - 00000000 ____D C:\Users\keller\AppData\Local\{75711905-78AF-432E-8FF5-3487FB77B962}
2012-07-17 01:34 - 2012-07-17 01:34 - 03073324 ____A (Password Unlocker Studio ) C:\Users\keller\Downloads\office_password_unlocker_trial.exe
2012-07-17 01:33 - 2012-07-17 01:37 - 00000000 ____D C:\Users\keller\Downloads\Ideas for x-stitch products
2012-07-17 01:26 - 2012-07-17 01:27 - 00463080 ____A (CNET Download.com) C:\Users\keller\Downloads\cnet2_office_password_unlocker_trial_exe.exe
2012-07-17 01:02 - 2012-07-17 01:37 - 00000000 ____D C:\Users\keller\Downloads\Ideas for personal business cards
2012-07-17 00:54 - 2012-07-17 00:54 - 01758717 ____A C:\Users\keller\Downloads\FreeWordExcelpasswordrecoverywizard.zip
2012-07-17 00:54 - 2012-07-17 00:54 - 00000000 ____D C:\Users\keller\Downloads\FreeWordExcelpasswordrecoverywizard
2012-07-16 21:31 - 2012-07-18 02:14 - 00000000 ____D C:\Users\keller\Downloads\sample hands
2012-07-16 19:50 - 2012-07-16 19:51 - 00000000 ____D C:\Users\keller\AppData\Local\{36F61465-C65F-449C-BAEF-BE1475E64D21}
2012-07-16 19:50 - 2012-07-16 19:50 - 00000000 ____D C:\Users\keller\AppData\Local\{AD145B61-DC4B-4FE9-A3AA-E564A1B6EBD1}
2012-07-15 18:52 - 2012-07-15 18:52 - 00000000 ____D C:\Users\keller\Downloads\BAO TIN 1400 (11-07-08)
2012-07-15 18:49 - 2012-07-15 18:49 - 01267608 ____A C:\Users\keller\Downloads\BAO TIN 1400 (11-07-08).zip
2012-07-15 18:04 - 2012-07-15 18:04 - 00000000 ____D C:\Users\keller\AppData\Local\{6C657742-2328-4E95-B97F-B9E059287576}
2012-07-15 18:04 - 2012-07-15 18:04 - 00000000 ____D C:\Users\keller\AppData\Local\{169575D9-42BB-48D8-840F-C2D8EEF3B426}
2012-07-12 18:30 - 2012-07-12 18:30 - 00000000 ____D C:\Users\keller\AppData\Local\{E3CAEB38-4A98-40CE-AB83-E6491859C7F3}
2012-07-12 18:29 - 2012-07-12 18:30 - 00000000 ____D C:\Users\keller\AppData\Local\{7C325C62-6EF0-4943-8B3C-D4A655242441}
2012-07-12 18:28 - 2012-08-05 21:49 - 00004546 ____A C:\Windows\setupact.log
2012-07-12 18:28 - 2012-08-02 01:10 - 00003448 ____A C:\Windows\PFRO.log
2012-07-12 18:28 - 2012-07-12 18:28 - 00000000 ____A C:\Windows\setuperr.log
2012-07-11 23:20 - 2012-07-11 23:20 - 00001005 ____A C:\Users\Public\Desktop\PDF-XChange Viewer.lnk
2012-07-11 23:20 - 2012-07-11 23:20 - 00000000 ____D C:\Program Files\Tracker Software
2012-07-11 23:17 - 2012-07-19 04:19 - 00000000 ____D C:\Users\keller\Downloads\Charts
2012-07-11 23:12 - 2012-07-17 01:34 - 00000000 ____D C:\Users\keller\Downloads\Ideas for accessories
2012-07-11 23:12 - 2012-07-11 23:21 - 00000000 ____D C:\Users\keller\Downloads\Food & Beverage
2012-07-11 23:10 - 2012-07-15 18:51 - 00000000 ____D C:\Users\keller\Downloads\mau doi chart theu
2012-07-11 18:30 - 2012-07-11 18:30 - 00000000 ____D C:\Users\keller\AppData\Local\{A7816814-E2C5-4B97-A106-9DC5F9F58022}
2012-07-11 18:30 - 2012-07-11 18:30 - 00000000 ____D C:\Users\keller\AppData\Local\{95393FAA-DD65-4119-B7B7-ACE93C24F9CB}
2012-07-11 06:30 - 2012-06-02 01:07 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-07-11 06:30 - 2012-06-02 00:43 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-07-11 06:30 - 2012-06-02 00:33 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-07-11 06:30 - 2012-06-02 00:26 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-07-11 06:30 - 2012-06-02 00:25 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-07-11 06:30 - 2012-06-02 00:25 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-07-11 06:30 - 2012-06-02 00:23 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-07-11 06:30 - 2012-06-02 00:21 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-07-11 06:30 - 2012-06-02 00:20 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-07-11 06:30 - 2012-06-02 00:19 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-07-11 06:30 - 2012-06-02 00:19 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-07-11 06:30 - 2012-06-02 00:17 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-07-11 06:30 - 2012-06-02 00:16 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-07-11 06:30 - 2012-06-02 00:14 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-07-11 06:27 - 2012-06-11 18:40 - 02345984 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-07-10 21:19 - 2012-06-05 21:05 - 01390080 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-07-10 21:19 - 2012-06-05 21:05 - 01236992 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-07-10 21:19 - 2012-06-05 21:03 - 00805376 ____A (Microsoft Corporation) C:\Windows\System32\cdosys.dll
2012-07-10 21:19 - 2012-06-01 20:45 - 00134000 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecpkg.sys
2012-07-10 21:19 - 2012-06-01 20:45 - 00067440 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-07-10 21:19 - 2012-06-01 20:40 - 00369336 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\cng.sys
2012-07-10 21:19 - 2012-06-01 20:40 - 00225280 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-07-10 21:19 - 2012-06-01 20:39 - 00219136 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2012-07-10 21:19 - 2010-06-25 19:24 - 00002048 ____A (Microsoft Corporation) C:\Windows\System32\msxml3r.dll
2012-07-10 21:18 - 2012-06-08 20:41 - 12873728 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-07-10 20:53 - 2012-07-10 20:53 - 00000000 ____D C:\Users\keller\AppData\Local\{8396EEB6-A931-4DB9-BE1F-A36988BEFEA7}
2012-07-10 20:53 - 2012-07-10 20:53 - 00000000 ____D C:\Users\keller\AppData\Local\{096A69C9-8715-4607-9137-DA05848C7DC9}
2012-07-09 18:33 - 2012-07-09 18:33 - 00000000 ____D C:\Users\keller\AppData\Local\{EB70D462-8A6F-4C1A-9832-473E3E9FFB4B}
2012-07-09 18:33 - 2012-07-09 18:33 - 00000000 ____D C:\Users\keller\AppData\Local\{AEA77963-669D-4D4B-B28E-6BA8F22DA8B6}
2012-07-09 02:20 - 2012-07-09 02:40 - 00000000 ____D C:\Users\keller\Desktop\swarovki
2012-07-08 18:09 - 2012-07-08 18:09 - 00000000 ____D C:\Users\keller\AppData\Local\{D646B2B2-2DE5-4B8C-A1AF-6F553B2DEAA1}
2012-07-08 18:09 - 2012-07-08 18:09 - 00000000 ____D C:\Users\keller\AppData\Local\{D56568A3-13B1-4AB3-9D69-84FA470B7E12}


============ 3 Months Modified Files ========================

2012-08-05 21:50 - 2009-07-13 20:53 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-08-05 21:49 - 2012-07-12 18:28 - 00004546 ____A C:\Windows\setupact.log
2012-08-02 18:49 - 2009-07-13 20:53 - 00032574 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2012-08-02 18:06 - 2012-05-29 06:10 - 02035038 ____A C:\Windows\WindowsUpdate.log
2012-08-02 18:05 - 2012-07-04 20:20 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2012-08-02 18:05 - 2011-03-31 00:08 - 00001945 ____A C:\Windows\epplauncher.mif
2012-08-02 18:05 - 2010-04-18 21:30 - 00746896 ____A C:\Windows\System32\PerfStringBackup.INI
2012-08-02 17:36 - 2009-07-13 20:34 - 00014784 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2012-08-02 17:36 - 2009-07-13 20:34 - 00014784 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2012-08-02 01:10 - 2012-07-12 18:28 - 00003448 ____A C:\Windows\PFRO.log
2012-08-02 00:07 - 2012-08-02 00:07 - 00001031 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2012-08-01 23:56 - 2012-08-01 23:56 - 00001444 ____A C:\Users\keller\Desktop\FixExec.txt
2012-08-01 02:15 - 2012-08-01 02:15 - 00251400 ____A C:\Users\keller\Downloads\Cam_On_Em_Da_Can_Dam_Yeu_Em.prc
2012-08-01 02:15 - 2012-08-01 02:15 - 00243768 ____A C:\Users\keller\Downloads\Viet_Co_Di_Tinh.prc
2012-08-01 02:11 - 2012-08-01 02:11 - 00360720 ____A C:\Users\keller\Downloads\thung hon_C4551786.prc
2012-08-01 02:10 - 2012-08-01 02:10 - 00170828 ____A C:\Users\keller\Downloads\Trom_Tac_Lam_Can.prc
2012-08-01 02:09 - 2012-08-01 02:09 - 00151608 ____A C:\Users\keller\Downloads\Noan_Dong.prc
2012-08-01 02:03 - 2012-08-01 02:03 - 00958448 ____A C:\Users\keller\Downloads\Khong tuoc rung sau.prc
2012-08-01 02:02 - 2012-08-01 02:02 - 00446540 ____A C:\Users\keller\Downloads\Anh sang nhat 14_006F8F80.prc
2012-08-01 01:57 - 2012-08-01 01:56 - 00760608 ____A C:\Users\keller\Downloads\T? b? em, ki?p sau nhé1.prc
2012-08-01 01:56 - 2012-08-01 01:56 - 00501560 ____A C:\Users\keller\Downloads\Tuan_nam_vs_tieu_da_mieu.prc
2012-08-01 01:55 - 2012-08-01 01:55 - 01104668 ____A C:\Users\keller\Downloads\Nh?t ký ch?y tr?n těnh yęu 6 tháng.prc
2012-08-01 01:51 - 2012-08-01 01:50 - 00363992 ____A C:\Users\keller\Downloads\Ki uc doc quyen.prc
2012-07-31 22:24 - 2012-07-31 22:22 - 00100560 ____A C:\Users\keller\Desktop\MPSC_201208011321071_3.tif
2012-07-31 22:23 - 2012-07-31 22:22 - 00140672 ____A C:\Users\keller\Desktop\MPSC_201208011321071_2.tif
2012-07-31 22:23 - 2012-07-31 22:22 - 00140146 ____A C:\Users\keller\Desktop\MPSC_201208011321071_1.tif
2012-07-26 23:15 - 2012-07-04 20:20 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2012-07-26 23:15 - 2011-12-11 18:43 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2012-07-19 03:32 - 2012-07-19 03:31 - 05452723 ____A C:\Users\keller\Downloads\An Mong - My nhan da.rar
2012-07-17 22:31 - 2010-04-19 23:24 - 00023925 ____A C:\Users\All Users\hpzinstall.log
2012-07-17 22:19 - 2012-07-17 22:17 - 04429168 ____A (YoutubeDownloaderHD.com ) C:\Users\keller\Downloads\youtube_downloader_hd_setup.exe
2012-07-17 20:04 - 2012-07-17 20:04 - 00017920 ____A C:\Users\keller\Downloads\yn3346z_201206_brcxstlctb(1).xls
2012-07-17 01:34 - 2012-07-17 01:34 - 03073324 ____A (Password Unlocker Studio ) C:\Users\keller\Downloads\office_password_unlocker_trial.exe
2012-07-17 01:27 - 2012-07-17 01:26 - 00463080 ____A (CNET Download.com) C:\Users\keller\Downloads\cnet2_office_password_unlocker_trial_exe.exe
2012-07-17 00:54 - 2012-07-17 00:54 - 01758717 ____A C:\Users\keller\Downloads\FreeWordExcelpasswordrecoverywizard.zip
2012-07-15 18:49 - 2012-07-15 18:49 - 01267608 ____A C:\Users\keller\Downloads\BAO TIN 1400 (11-07-08).zip
2012-07-12 18:28 - 2012-07-12 18:28 - 00000000 ____A C:\Windows\setuperr.log
2012-07-11 23:20 - 2012-07-11 23:20 - 00001005 ____A C:\Users\Public\Desktop\PDF-XChange Viewer.lnk
2012-07-11 18:29 - 2009-07-13 20:33 - 00813856 ____A C:\Windows\System32\FNTCACHE.DAT
2012-07-11 06:29 - 2009-07-13 18:04 - 00000513 ____A C:\Windows\win.ini
2012-07-11 06:27 - 2011-04-28 17:39 - 57442464 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
2012-07-10 01:33 - 2012-04-09 22:36 - 00007605 ____A C:\Users\keller\AppData\Local\Resmon.ResmonCfg
2012-07-06 00:59 - 2012-07-06 00:59 - 00114498 ____A C:\Users\keller\Downloads\Hop Dong Ngoai Thuong.rar
2012-07-05 19:52 - 2012-07-05 19:52 - 00017920 ____A C:\Users\keller\Downloads\yn3346z_201206_brcxstlctb.xls
2012-07-02 22:46 - 2012-08-02 00:07 - 00022344 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys
2012-07-02 19:38 - 2011-08-16 03:18 - 00244984 ____A C:\Users\keller\AppData\Local\GDIPFONTCACHEV1.DAT
2012-07-02 04:06 - 2012-07-02 04:06 - 00002085 ____A C:\Users\Public\Desktop\HP Photosmart Essential 3.5.lnk
2012-07-02 04:05 - 2012-07-02 04:05 - 00001233 ____A C:\Users\Public\Desktop\HP Solution Center.lnk
2012-07-02 01:50 - 2012-07-02 01:26 - 180254848 ____A (Igor Pavlov) C:\Users\keller\Downloads\setup_full_2400_series_3.exe
2012-06-29 03:04 - 2012-06-29 03:03 - 00000059 ____A C:\Windows\LTRDF14N.INI
2012-06-28 23:03 - 2012-06-28 23:03 - 00002577 ____A C:\Users\Public\Desktop\Pattern Maker for cross stitch, Pro.lnk
2012-06-28 21:26 - 2012-06-28 21:25 - 04132864 ____A (M&R Technologies, Inc.) C:\Users\keller\Downloads\PCStitch Pro.exe
2012-06-24 20:32 - 2012-06-24 20:32 - 00127920 ____A C:\Users\keller\Downloads\Brick-Stitch.htm
2012-06-20 00:14 - 2012-04-01 19:11 - 10288512 ____A (Microsoft Corporation) C:\Users\keller\Downloads\mseinstall.exe
2012-06-20 00:11 - 2012-06-20 00:07 - 10321152 ____A (Microsoft Corporation) C:\Users\keller\Downloads\mse_x86_prerelease_install.exe
2012-06-19 23:45 - 2012-06-19 23:45 - 00000020 ____A C:\Windows\¤óv
2012-06-19 21:06 - 2012-06-19 20:55 - 00154842 ____A C:\Windows\hppins08.dat
2012-06-19 21:04 - 2011-08-01 02:04 - 00000186 ____A C:\Windows\System32\hppfaxprinter5.ini
2012-06-19 21:04 - 2010-04-19 23:28 - 00000608 __ASH C:\Windows\System32\winzvprt5.sys
2012-06-19 21:03 - 2010-04-19 23:27 - 00000121 ____A C:\Windows\System32\msiexec.log
2012-06-19 21:02 - 2010-04-19 23:26 - 00000158 ____A C:\Windows\System32\AddPort.ini
2012-06-19 21:02 - 2010-04-19 23:25 - 00000755 ____A C:\Windows\hpntwksetup.ini
2012-06-18 18:19 - 2012-06-18 17:38 - 00021504 ____A C:\Users\keller\Downloads\yn3346z_201205_nitmltnuyc.xls
2012-06-17 20:41 - 2012-06-17 20:40 - 00207872 ____A C:\Users\keller\Downloads\mau a01a, d02, d02b, d07.xls
2012-06-13 19:34 - 2012-06-13 19:33 - 04995416 ____A (Microsoft Corporation) C:\Users\keller\Downloads\vcredist_x86.exe
2012-06-13 03:27 - 2012-06-13 03:16 - 28052543 ____A (Hervé Leclerc (HeL) ) C:\Users\keller\Downloads\wampserver2.2e-php5.3.13-httpd2.2.22-mysql5.5.24-32b.exe
2012-06-13 01:56 - 2012-06-13 01:56 - 08006898 ____A C:\Users\keller\Downloads\Unicode_UVN.zip
2012-06-11 18:40 - 2012-07-11 06:27 - 02345984 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-06-10 20:24 - 2012-06-10 20:23 - 04251083 ____A C:\Users\keller\Downloads\wordpress-3.3.2.zip
2012-06-08 20:41 - 2012-07-10 21:18 - 12873728 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-06-05 21:05 - 2012-07-10 21:19 - 01390080 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-06-05 21:05 - 2012-07-10 21:19 - 01236992 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-06-05 21:03 - 2012-07-10 21:19 - 00805376 ____A (Microsoft Corporation) C:\Windows\System32\cdosys.dll
2012-06-03 22:06 - 2012-06-03 22:06 - 00238592 ____A C:\Users\keller\Downloads\mau d02-ts, d02b-ts cong thuc f6.xls
2012-06-02 14:19 - 2012-06-20 19:30 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-02 14:19 - 2012-06-20 19:30 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-02 14:19 - 2012-06-20 19:30 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-02 14:19 - 2012-06-20 19:30 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-02 14:19 - 2012-06-20 19:30 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-02 14:12 - 2012-06-20 19:30 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-02 14:12 - 2012-06-20 19:30 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-02 01:07 - 2012-07-11 06:30 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-06-02 00:43 - 2012-07-11 06:30 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-06-02 00:33 - 2012-07-11 06:30 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-06-02 00:26 - 2012-07-11 06:30 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-06-02 00:25 - 2012-07-11 06:30 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-06-02 00:25 - 2012-07-11 06:30 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-06-02 00:23 - 2012-07-11 06:30 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-06-02 00:21 - 2012-07-11 06:30 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-06-02 00:20 - 2012-07-11 06:30 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-06-02 00:19 - 2012-07-11 06:30 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-06-02 00:19 - 2012-07-11 06:30 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-06-02 00:19 - 2012-06-20 19:29 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-02 00:17 - 2012-07-11 06:30 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-06-02 00:16 - 2012-07-11 06:30 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-06-02 00:14 - 2012-07-11 06:30 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-06-02 00:12 - 2012-06-20 19:29 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-06-01 20:45 - 2012-07-10 21:19 - 00134000 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecpkg.sys
2012-06-01 20:45 - 2012-07-10 21:19 - 00067440 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-06-01 20:40 - 2012-07-10 21:19 - 00369336 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\cng.sys
2012-06-01 20:40 - 2012-07-10 21:19 - 00225280 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-06-01 20:39 - 2012-07-10 21:19 - 00219136 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2012-05-29 07:17 - 2012-05-29 07:17 - 00000098 ____A C:\Windows\System32\lastlock.bat
2012-05-09 01:00 - 2012-05-08 20:04 - 00011478 ____A C:\Users\keller\Desktop\Copy of small development - from Nghia.xlsx

ZeroAccess:
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\@
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\L
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\U
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\U\00000001.@
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\U\80000000.@
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\U\800000cb.@

ZeroAccess:
C:\Users\keller\AppData\Local\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}
C:\Users\keller\AppData\Local\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\@
C:\Users\keller\AppData\Local\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\L
C:\Users\keller\AppData\Local\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\U

========================= Known DLLs (Whitelisted) ============


========================= Bamital & volsnap Check ============

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe A302BBFF2A7278C0E239EE5D471D86A9 ZeroAccess <==== ATTENTION!.
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

========================= Memory info ======================

Percentage of memory in use: 39%
Total physical RAM: 989.24 MB
Available physical RAM: 596.34 MB
Total Pagefile: 989.24 MB
Available Pagefile: 597.6 MB
Total Virtual: 2047.88 MB
Available Virtual: 1979.2 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:97.56 GB) (Free:58.11 GB) NTFS
2 Drive e: (New Volume) (Fixed) (Total:200.43 GB) (Free:177.48 GB) NTFS
4 Drive g: (THAO) (Removable) (Total:1.88 GB) (Free:1.63 GB) FAT
5 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
6 Drive y: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[System with boot components (obtained from reading drive)]

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 298 GB 1024 KB
Disk 1 Online 1927 MB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 100 MB 1024 KB
Partition 2 Primary 97 GB 101 MB
Partition 3 Primary 200 GB 97 GB

==================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 Y System Rese NTFS Partition 100 MB Healthy

==================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C NTFS Partition 97 GB Healthy

==================================================================================

Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 E New Volume NTFS Partition 200 GB Healthy

==================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1927 MB 31 KB

==================================================================================

Disk: 1
Partition 1
Type : 06
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 G THAO FAT Removable 1927 MB Healthy

==================================================================================

==========================================================

Last Boot: 2012-07-18 01:01

======================= End Of Log ==========================



FROM SERVICE.EXE
Farbar Recovery Scan Tool Version: 05-08-2012 01
Ran by SYSTEM at 2012-08-06 12:55:27
Running from G:\

================== Search: "services.exe" ===================

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe
[2009-07-13 15:11] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) 5F1B6A9C35D3D5CA72D6D6FDEF9747D6

C:\Windows\System32\services.exe
[2009-07-13 15:11] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) A302BBFF2A7278C0E239EE5D471D86A9

=== End Of Search ===

Thanks a lot for your helping!

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
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  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:04:23 AM

Posted 06 August 2012 - 07:54 AM

Please do the following:


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
1 artfquva; \??\C:\Windows\system32\drivers\artfquva.sys [x]
1 baededjz; \??\C:\Windows\system32\drivers\baededjz.sys [x]
1 btagjpzz; \??\C:\Windows\system32\drivers\btagjpzz.sys [x]
1 ckreubwa; \??\C:\Windows\system32\drivers\ckreubwa.sys [x]
1 ejfznfsd; \??\C:\Windows\system32\drivers\ejfznfsd.sys [x]
1 fnlebemk; \??\C:\Windows\system32\drivers\fnlebemk.sys [x]
1 gackljhh; \??\C:\Windows\system32\drivers\gackljhh.sys [x]
1 gdklqryd; \??\C:\Windows\system32\drivers\gdklqryd.sys [x]
1 ghiuzcyd; \??\C:\Windows\system32\drivers\ghiuzcyd.sys [x]
1 gtcuvdvl; \??\C:\Windows\system32\drivers\gtcuvdvl.sys [x]
1 gvqdsltc; \??\C:\Windows\system32\drivers\gvqdsltc.sys [x]
1 gwmgozss; \??\C:\Windows\system32\drivers\gwmgozss.sys [x]
1 ipwapsqr; \??\C:\Windows\system32\drivers\ipwapsqr.sys [x]
1 jhstdhcr; \??\C:\Windows\system32\drivers\jhstdhcr.sys [x]
1 kizojapm; \??\C:\Windows\system32\drivers\kizojapm.sys [x]
1 kmznvbhb; \??\C:\Windows\system32\drivers\kmznvbhb.sys [x]
1 lazhlard; \??\C:\Windows\system32\drivers\lazhlard.sys [x]
1 ldkasoew; \??\C:\Windows\system32\drivers\ldkasoew.sys [x]
1 mmlouzaf; \??\C:\Windows\system32\drivers\mmlouzaf.sys [x]
1 mttbyhhd; \??\C:\Windows\system32\drivers\mttbyhhd.sys [x]
1 mttpefru; \??\C:\Windows\system32\drivers\mttpefru.sys [x]
1 mubnsbka; \??\C:\Windows\system32\drivers\mubnsbka.sys [x]
1 njsrxhyw; \??\C:\Windows\system32\drivers\njsrxhyw.sys [x]
1 txhkroms; \??\C:\Windows\system32\drivers\txhkroms.sys [x]
1 uwnbgwkp; \??\C:\Windows\system32\drivers\uwnbgwkp.sys [x]
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}
C:\Users\keller\AppData\Local\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}
replace: C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe C:\Windows\System32\services.exe
end

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options then select Command Prompt

Run FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Reboot Normally.


NEXT

Refer to the ComboFix User's Guide

  • Download ComboFix from the following location:

    Link

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 duocthao

duocthao
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:23 PM

Posted 07 August 2012 - 12:52 AM

Dear CatByte

1. fixlog.txt

Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 05-08-2012 01
Ran by SYSTEM at 2012-08-07 11:34:51 Run:1
Running from G:\

==============================================

artfquva service deleted successfully.
baededjz service deleted successfully.
btagjpzz service deleted successfully.
ckreubwa service deleted successfully.
ejfznfsd service deleted successfully.
fnlebemk service deleted successfully.
gackljhh service deleted successfully.
gdklqryd service deleted successfully.
ghiuzcyd service deleted successfully.
gtcuvdvl service deleted successfully.
gvqdsltc service deleted successfully.
gwmgozss service deleted successfully.
ipwapsqr service deleted successfully.
jhstdhcr service deleted successfully.
kizojapm service deleted successfully.
kmznvbhb service deleted successfully.
lazhlard service deleted successfully.
ldkasoew service deleted successfully.
mmlouzaf service deleted successfully.
mttbyhhd service deleted successfully.
mttpefru service deleted successfully.
mubnsbka service deleted successfully.
njsrxhyw service deleted successfully.
txhkroms service deleted successfully.
uwnbgwkp service deleted successfully.
C:\Windows\Installer\{8ebf1439-2249-bb1c-9d56-414b1fecf41c} moved successfully.
C:\Users\keller\AppData\Local\{8ebf1439-2249-bb1c-9d56-414b1fecf41c} moved successfully.
C:\Windows\System32\services.exe moved successfully.
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe copied successfully to C:\Windows\System32\services.exe

==== End of Fixlog ====

2. ComboFix's log

ComboFix 12-08-05.02 - keller 08/07/2012 11:56:25.1.2 - x86
Microsoft Windows 7 Home Basic 6.1.7601.1.1252.1.1033.18.989.374 [GMT 7:00]
Running from: c:\users\keller\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\data
c:\program files\Mozilla Firefox\searchplugins\search.xml
c:\users\keller\AppData\Roaming\FFSJ
c:\users\keller\AppData\Roaming\FFSJ\FFSJ.cfg
c:\windows\system32\drivers\etc\hosts.ics
c:\windows\system32\SET7012.tmp
.
.
((((((((((((((((((((((((( Files Created from 2012-07-07 to 2012-08-07 )))))))))))))))))))))))))))))))
.
.
2012-08-07 05:01 . 2012-08-07 05:03 -------- d-----w- c:\users\keller\AppData\Local\temp
2012-08-07 04:51 . 2012-08-07 05:02 56200 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{103F46FE-A9DA-4E65-9DF2-38D54D2D9DFF}\offreg.dll
2012-08-06 20:44 . 2012-08-06 20:44 -------- d-----w- C:\FRST
2012-08-03 02:08 . 2012-02-09 07:17 713784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{7C27762E-4F18-495D-9498-4315387C0518}\gapaengine.dll
2012-08-03 02:08 . 2012-07-15 19:41 6891424 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{103F46FE-A9DA-4E65-9DF2-38D54D2D9DFF}\mpengine.dll
2012-08-03 02:04 . 2012-08-03 02:05 -------- d-----w- c:\program files\Microsoft Security Client
2012-08-02 08:07 . 2012-08-02 08:07 -------- d-----w- c:\users\keller\AppData\Roaming\Malwarebytes
2012-08-02 08:07 . 2012-08-02 08:07 -------- d-----w- c:\programdata\Malwarebytes
2012-08-02 03:25 . 2012-08-03 01:43 -------- d-----w- c:\program files\Aurora
2012-07-12 07:20 . 2012-07-12 07:20 -------- d-----w- c:\program files\Tracker Software
2012-07-11 14:27 . 2012-06-12 02:40 2345984 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-07-27 07:15 . 2012-07-05 04:20 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-27 07:15 . 2011-12-12 02:43 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-02 22:19 . 2012-06-21 03:30 53784 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-02 22:19 . 2012-06-21 03:30 45080 ----a-w- c:\windows\system32\wups2.dll
2012-06-02 22:19 . 2012-06-21 03:30 35864 ----a-w- c:\windows\system32\wups.dll
2012-06-02 22:19 . 2012-06-21 03:30 577048 ----a-w- c:\windows\system32\wuapi.dll
2012-06-02 22:19 . 2012-06-21 03:30 1933848 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-02 22:12 . 2012-06-21 03:30 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:12 . 2012-06-21 03:30 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 08:19 . 2012-06-21 03:29 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 08:12 . 2012-06-21 03:29 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-05-31 03:41 . 2012-06-20 01:44 6762896 ------w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{75A69548-02DD-48DE-B836-09E51E608FE0}\mpengine.dll
2012-05-29 15:17 . 2012-05-29 15:17 98 ----a-w- c:\windows\system32\lastlock.bat
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files\Yahoo!\Companion\Installs\cpn0\YTNavAssist.dll" [2011-01-21 213816]
.
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{A31F34A1-EBD2-45A2-BF6D-231C1B987CC8}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\MESSEN~1\YahooMessenger.exe" [2010-06-01 5252408]
"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-23 111856]
"UniKey"="d:\sharing\Softwares\UniKey 4.0.8 Final\UniKey.exe" [2006-04-18 618496]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2007-08-30 205480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-23 111856]
"HP LaserJet M1522 MFP Series Fax"="c:\program files\HP\hp LaserJet M1522\hppfaxprintersrv.exe" [2009-09-22 2453504]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-10-15 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-10-15 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-10-15 170520]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
"ToolBoxFX"="c:\program files\HP\ToolBoxFX\bin\HPTLBXFX.exe" [2009-12-03 53248]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-08-20 150016]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 931200]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
R1 MpKsl5c0cd9f0;MpKsl5c0cd9f0;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{1F17BA92-E1E4-4A6A-9E9A-15DAFFABBC7F}\MpKsl5c0cd9f0.sys [x]
R2 HP LaserJet Service;HP LaserJet Service;c:\program files\HP\HPLaserJetService\HPLaserJetService.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
R3 connctfy;Connectify Service;c:\windows\system32\DRIVERS\connctfy.sys [x]
R3 connctfyMP;connctfyMP;c:\windows\system32\DRIVERS\connctfy.sys [x]
R3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;c:\windows\system32\DRIVERS\ew_hwusbdev.sys [x]
R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [x]
R3 HSPADataCardusbmdm;HSPADataCard Proprietary USB Driver;c:\windows\system32\DRIVERS\HSPADataCardusbmdm.sys [x]
R3 HSPADataCardusbnmea;HSPADataCard NMEA Port;c:\windows\system32\DRIVERS\HSPADataCardusbnmea.sys [x]
R3 HSPADataCardusbser;HSPADataCard Diagnostic Port;c:\windows\system32\DRIVERS\HSPADataCardusbser.sys [x]
R3 HSPADataCardusbvoice;HSPADataCard VoUSB Port;c:\windows\system32\DRIVERS\HSPADataCardusbvoice.sys [x]
R3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\DRIVERS\ewusbdev.sys [x]
R3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [x]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\Mozilla Maintenance Service\maintenanceservice.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [x]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [x]
R3 ZTEusbvoice;ZTE VoUSB Port;c:\windows\system32\DRIVERS\ZTEusbvoice.sys [x]
S1 VWiFiFlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
S3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc SensrSvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-08-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-05 07:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://uk.yahoo.com/
mStart Page = hxxp://uk.yahoo.com
uInternet Settings,ProxyOverride = 127.0.0.1;<local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{46792A83-96C3-4489-82C4-4593AA5B405F}: NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{46792A83-96C3-4489-82C4-4593AA5B405F}\46C696E6B6: NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{46792A83-96C3-4489-82C4-4593AA5B405F}\B456C6C656270265965647E616D6: NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{9E12DA38-DFAC-4CA6-B7AE-4B48642D329C}: NameServer = 208.67.222.222,208.67.220.220
FF - ProfilePath - c:\users\keller\AppData\Roaming\Mozilla\Firefox\Profiles\m8zq4tdw.default\
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{c95a4e8e-816d-4655-8c79-d736da1adb6d} - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
WebBrowser-{C95A4E8E-816D-4655-8C79-D736DA1ADB6D} - (no file)
HKCU-Run-Desktop-3D Notes - c:\program files\Desktop-3D Notes\Desktop-3D Notes.exe
AddRemove-HPExtendedCapabilities - c:\program files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe
AddRemove-{A4668F74-30A8-4D55-BD5E-10DBA6DA3E32}_is1 - c:\program files\Office Password Unlocker\unins000.exe
AddRemove-Yahoo! BrowserPlus - c:\users\keller\AppData\Local\Yahoo!\BrowserPlus\BrowserPlusUninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-4053981173-1278352834-2307442554-1000\Software\SecuROM\License information*]
"datasecu"=hex:7e,59,2d,b4,3c,28,b9,ee,57,71,05,5a,3f,90,50,bb,3e,4c,16,0f,3d,
46,b5,02,98,f2,e4,ca,fa,2f,54,c3,9c,3d,22,1c,f0,99,f6,2a,bc,87,88,23,45,51,\
"rkeysecu"=hex:8a,80,10,b7,ac,3e,a7,c5,4c,41,35,92,c0,94,6e,93
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\programdata\EPSON\EPW!3 SSRP\E_S40RP7.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\WUDFHost.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\sppsvc.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2012-08-07 12:07:35 - machine was rebooted
ComboFix-quarantined-files.txt 2012-08-07 05:07
.
Pre-Run: 62,516,883,456 bytes free
Post-Run: 62,243,205,120 bytes free
.
- - End Of File - - B0AABBB5D03C469F4F55DB1298EBA3CB

3. My Window Defender is unable to re-enable. There is a message says that This operation returned because the timeout period expired (Error code: 0x800705b4. How come I re-enable it?

4. I also found a FixExec.txt, I enclosed the file for your perusal.

5. The ComboFix.exe is finished, do I need to uninstall it?

6. Last thing, yesterday my pc still kept restarting every minute, but today it stops the thing :) Can I use my pc to do my job now? I couldn't do anything from last Friday :(

Once again, thank you very much for helping me. I really appreciate :)

Attached Files



#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:04:23 AM

Posted 07 August 2012 - 07:50 AM

we just have a little bit more work to do to make sure there are no left overs or broken services, we will do a clean up of all the tools at the end

AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

you have MSE as your AV, MSE disables Windows Defender intentionally as it contains the same components itself, so that is how it is supposed to be.

Please do the following:


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 duocthao

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Posted 07 August 2012 - 11:36 PM

Dear CatByte,

1. MBAM didn't found any malicious program, please see its report below

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.07.09

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
keller :: KELLER-PC [administrator]

Protection: Disabled

08/08/2012 9:50:15 AM
mbam-log-2012-08-08 (09-50-15).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 193437
Time elapsed: 7 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

2. Here is the log from ESET after finishing scan online
C:\FRST\Quarantine\services.exe Win32/Sirefef.FC trojan
C:\FRST\Quarantine\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\U\80000000.@ a variant of Win32/Sirefef.FA trojan
C:\FRST\Quarantine\{8ebf1439-2249-bb1c-9d56-414b1fecf41c}\U\800000cb.@ probably a variant of Win32/Agent.TEO trojan
C:\Users\keller\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\11\635a5c8b-6c4fc7fc a variant of Java/Exploit.CVE-2012-1723.AB trojan
C:\Users\keller\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\15\c1b968f-292c9913 a variant of Java/Exploit.CVE-2012-0507.DN trojan
C:\Users\keller\Downloads\cnet2_office_password_unlocker_trial_exe.exe a variant of Win32/InstallCore.D application
C:\Users\keller\Downloads\u.zip Win32/UltraReach application
C:\Users\keller\Downloads\youtube_downloader_hd_setup.exe Win32/OpenCandy application

I'm waiting for your instruction for next step.

Thanks a lot :)

Attached Files



#8 CatByte

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Posted 08 August 2012 - 07:15 AM

the detections found by ESET are either in quarantine, Java cache or are installers that are bundled with adware.
you can delete the installers if you have already installed the programs > right click and delete them

C:\Users\keller\Downloads\cnet2_office_password_unlocker_trial_exe.exe
C:\Users\keller\Downloads\u.zip
C:\Users\keller\Downloads\youtube_downloader_hd_setup.exe



Update Java and delete the Java cache

go to Start > Control Panel > Programs and Features > scroll down to the Java installation and Remove it, now download the latest Java version 7 update 5 and install it: http://java.com/en/download/index.jsp

Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT


  • Please download MiniToolBox and save it to your desktop and run it.

    Checkmark following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List installed programs.

Click Go and post the result (Result.txt) that pops up. A copy of result.txt will be saved in the same directory the tool is run.

NEXT


Please download Farbar Service Scanner to your desktop and run it.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


NEXT



Please advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 duocthao

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Posted 08 August 2012 - 10:26 PM

Hi CatByte,

I deleted 3 files in Download folder as you said.

Here is the log of MiniToolBox:

MiniToolBox by Farbar Version: 23-07-2012
Ran by keller (administrator) on 09-08-2012 at 09:32:25
Microsoft Windows 7 Home Basic Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system (Version: 12.0.6612.1000)
32 Bit HP CIO Components Installer (Version: 4.1.1)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.270)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Aurora 16.0a2 (x86 en-US) (Version: 16.0a2)
BufferChm (Version: 130.0.331.000)
CCleaner (Version: 3.17)
CutePDF Writer 2.8
D3DX10 (Version: 15.4.2368.0902)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 90.0.146.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocProc (Version: 13.0.0.0)
EPSON Print CD (Version: 1.60.000)
EPSON Printer Software
EPSON R280 User's Guide
EPSON Web-To-Page
ESET Online Scanner v3
GPBaseService2 (Version: 130.0.371.000)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP LaserJet M1522 MFP Series 4.2 (Version: 4.2)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Scanjet G2410 and 2400 (Version: 13.0)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 4.000.011.006)
hpg2410 (Version: 13.0.0.0)
hppFaxDrvM1522 (Version: 003.100.00001)
hppFaxUtility (Version: 000.105.00107)
hppFonts (Version: 001.001.00056)
HPPhotosmartEssential (Version: 2.04.0000)
hppLaserJetService (Version: 001.200.00003)
hppLJM1522 (Version: 002.101.00002)
hppManualsM1522 (Version: 002.103.00002)
HPProductAssistant (Version: 130.0.371.000)
hppScanTo (Version: 002.102.00003)
hppSendFaxM1522 (Version: 003.000.00001)
hppTLBXFXM1522 (Version: 001.005.00007)
hpzTLBXFX (Version: 005.007.00179)
Intel® Graphics Media Accelerator Driver
Japanese Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 5 (Version: 7.0.50)
JavaFX 2.1.1 (Version: 2.1.1)
K-Lite Codec Pack 8.8.0 (Full) (Version: 8.8.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Hybrid 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Reader
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mobipocket Creator 4.2 (Version: 4.2.41)
Mobipocket Reader 6.2 (Version: 6.2.608)
Mozilla Maintenance Service (Version: 16.0a2)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Neevia PDFresize/scale v3.3
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Oxford Advanced Learner's Dictionary - 8th Edition
Pattern Maker for cross stitch - v4 (Pro) (Version: 4.06.3000)
PCStitch Pro 9 (Version: 9.00.16)
PDF-XChange Viewer (Version: 2.5.203.0)
PDFill PDF Editor with FREE Writer and FREE Tools (Version: 8.0)
Product_Min_QFolder (Version: 1.00.0000)
QUICKfind server v1.1
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
Scan (Version: 13.0.0.0)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.9 (Version: 5.9.123)
SolutionCenter (Version: 130.0.373.000)
TNCN (Version: 2.3)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687310) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 1.1.7 (Version: 1.1.7)
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR archiver
Yahoo! Messenger
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar

**** End of log ****

& here is the log of Farbar Service Scanner

Farbar Service Scanner Version: 06-08-2012
Ran by keller (administrator) on 09-08-2012 at 09:34:28
Running from "C:\Users\keller\Desktop"
Microsoft Windows 7 Home Basic Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of BITS. The value does not exist.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

I don't know how to tell you if my pc running smoothly or not. In the past, my pc usually ran slow down after 30' turn on. I didn't know why & sought advice from my brother. I was advised go to check Resource Monitor in Task Manager to see what running program caused my pc slow down when operating. I found the HP tool was the reason and I already removed it from my pc. It ran better.
Currently there is a NT Kernel & System is the most severe thread & I'm not sure whether it's a normal sign or not. Please see the pic enclosed & let me know your comment.

Thanks & best regards,

Thao

Attached Files



#10 CatByte

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Posted 08 August 2012 - 10:39 PM

your BITS service is missing,

please download the attached reg fix and save it to your desktop, double click it and allow it to merge into your registry

then let me know that your windows updates are working properly

your resource monitor appears normal



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#11 duocthao

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Posted 13 August 2012 - 12:21 AM

Dear CatByte,

I'm sorry for my late reply. I've been busy these last few days.

Please let me know how to check whether my windows update work properly or not? I took Print Screen for Notification Area Icons for your perusal. Please see the attachment.

Once again, I'm really appreciated your help.

Have a good day ahead!

Thanks & best regards,

Thao

Edited by duocthao, 13 August 2012 - 12:31 AM.


#12 duocthao

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Posted 13 August 2012 - 12:37 AM

Dear CatByte,

I'm sorry for my late reply. I've been busy these last few days.

Please let me know how to check whether my windows update work properly or not? I took Print Screen for Notification Area Icons for your perusal. Please see the attachment.

Once again, I'm really appreciated your help.

Have a good day ahead!

Thanks & beast regards,

Thao

Attached File  Notification Area Icons.jpg   47.18KB   1 downloads

#13 CatByte

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Posted 13 August 2012 - 08:13 AM

Open Windows Update by clicking the Start button, click All Programs, and then click Windows Update.

In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.

If any critical updates are found, click Install updates. (there may be optional updates that you can choose to install if you wish)

Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


while you are there, set Windows Update to automatic:

In the left pane, click Change settings.

Choose the option that you want. (download and install automatically)

Under Recommended updates, select the Include recommended updates when downloading, installing, or notifying me about updates check box, and then click OK.

Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


Please let me know if it is functioning properly and if there are any outstanding issues

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#14 CatByte

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Posted 25 August 2012 - 05:02 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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