I'm a new member from a very far away location of yours, and this is my first post. I'm not native English speaker so please forgive me if I use incorrect wordings. I must say that I'm illiterate in computer language, but I'm patient and ready do whatever I've been told to keep my pc 'healthy'.
Yesterday my desktop in office was infected by Live Security Platinum (LSP). I was astonished when the rogue said that my pc got 38 virus/malicious programs, I should take action immediately, pay money to get license, blah blah blah... Called my friend seeking for advice but only got answer that I had no choice but to call a computer service company to help me. Ahhh, I was so pissed off & concerned to the worst situation may happen. I went on Microsoft Support Center site for advice & very happeningly found BleepingComputer site, I did all the instructing steps to Remove Live Security Platinum (Uninstall Guide) & it worked. No more thread from LSP, but then my Window Security Essential (WSE) couldn't run, its icon in red.
This morning, I had to remove & re-install the WSE. After installing, I ran WSE and then I got 2 message, 1 from WSE and 1 from Notification. The messages are the same content like jtsm
in Sirefef virus/trojan - Laptop restarting - Vista 32 bit
topic. Right now my desktop is infected by Sirefef Trojan/virus. Please help me get rid of this virus.
I don't know how to get & copy the log like jtsm
. Please instruct me how to do that so that I can post in here for your checking & advice. Please be noted that my desktop will automatically restart every minute after I log in.
My desktop properties:
Operating system: Windows 7 Home Basic
System type: 32-bit Operating System
Processor: Pentium® Dual-Core CPU E5300@2.60GHz 2.60GHz
Installed memory(RAM): 1.00GB
Thanks a lot for your help & patient