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Vista Home Premium x64 Corrupt Files


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#1 tcsllc

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Posted 02 August 2012 - 11:45 PM

I'm getting random BSOD working on a Vista Home Premium x64 w/ SP2 on a Hp Desktop a6512p.

Checked the mini dumps and getting ntoskrnl.exe

Ran SFC and got error "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log"

I tried to a an In-Place upgrade but then got "Window cannot copy files required for installation. The files may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070241"

I've also ran Chkdsk /r as well as SFC w/ Offline option, same error above.

I've tried a different CD as well as CD drive and a virus scan didn't bring up anything.

Any ideas?

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#2 tcsllc

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Posted 03 August 2012 - 12:43 AM

forgot to attach mini dumps

Attached Files



#3 hamluis

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Posted 03 August 2012 - 10:02 AM

I'd run the appropriate respective hard drive diagnostic...to ensure that the foundation of the system is functionally sound.

Free Hard Drive Testing Tools - Hard Drive Diagnostics - http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

Louis

#4 tcsllc

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Posted 03 August 2012 - 04:07 PM

WD hard drive test passed both quick and extended tests as well as a full memtest.

I have seen this error message before but have not figured out a way of repairing without re-installing everything.

#5 AustrAlien

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Posted 04 August 2012 - 06:57 AM

... a full memtest.

Let's make sure that the memory checks out OK before looking elsewhere. I realise that you have already done some memory testing, but we need a result that we can rely on to some extent, so please use memtest86+ and run it for 24 hours minimum.

Test the memory (RAM).
  • You have 4 x 1GB sticks.
  • Run memtest86+ for a minimum of 24 hours for a reliable result if no errors are reported before-hand.
Memory needs to be tested outside of Windows, so memtest86+ is run from a bootable CD.

:step1: To make a bootable CD with memtest86+:
  • Extract the downloaded zip file:
    • Right-click on the zip file and choose Extract all. (Windows XP ... other Windows versions may have different wording.)
      The contents of the zip file (the .ISO image file) will be extracted to a folder in the same location as your zip file.
  • Burn the .ISO image to CD: If you do not already have a suitable burning program for writing .ISO images to disc ...
    • Download and install ImgBurn.
    • Ensure that you UN-check the box agreeing to install the Ask toolbar during the installation.
    • Place a new (blank) CD disc in the drive tray.
    • Choose Write image file to disc.
    • Under Source, click on the Browse button: Navigate to and select the .ISO file that you wish to burn.
    • Place a check-mark in the box beside Verify.
  • Click Posted Image
  • When the CD has been burned and verified as successful, it will be bootable.

:step2: Boot from the newly created CD.
  • You may need to configure BIOS or the Boot Menu to boot first from the CD.
  • memtest86+ will begin running automatically: You need do nothing else at this time.
  • Allow memtest86+ to run un-interrupted.
See the screenshots in this informative link: Diagnose with Memtest86+

There MUST be NO errors what-so-ever:
  • If you see an error, stop the test.
  • Then proceed to test each stick of RAM separately to sort the good from the bad.
A minimum test for some confidence in the result, should be 7 full passes (each "pass" is a series of different types of tests), with NO errors.
  • Allow memtest86+ to run for 24 hours for maximum confidence in the test result.
memtest86+ will continue running until you stop it:
  • Press the <ESCAPE> key to re-boot the computer, removing the memtest86+ CD.
Reference: Overclockers forums Memtest86+ Guide/How To's
http://www.overclockers.com/forums/showthread.php?t=409152

=======================
BSOD BUGCHECK SUMMARY: 3 available minidumps
................................................................
Loading Dump File [C:\CactusIsland\tcsllc_BC\Mini072412-01\Mini072412-02.dmp]
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Built by: 6002.18607.amd64fre.vistasp2_gdr.120402-0336
Debug session time: Wed Jul 25 09:13:00.683 2012 (UTC + 10:00)
System Uptime: 0 days 4:38:49.420
GetPointerFromAddress: unable to read from fffff80002280080
Probably caused by : memory_corruption ( nt!MiUnsecureVirtualMemory+f0 )
BAD_POOL_HEADER (19)
BUGCHECK_STR: 0x19_20
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: hkcmd.exe
FAILURE_BUCKET_ID: X64_0x19_20_nt!MiUnsecureVirtualMemory+f0
Bugcheck code 00000019
Arguments 00000000`00000020 fffffa80`03f1e1b0 fffffa80`03f1e1e0 00000000`04030005
BiosVersion = 5.23
BiosReleaseDate = 04/21/2008
SystemManufacturer = HP-Pavilion
SystemProductName = KT369AA-ABA a6512p
CPUID: "Intel® Pentium® Dual CPU E2200 @ 2.20GHz"
MaxSpeed: 2200
CurrentSpeed: 2200
................................................................
Loading Dump File [C:\CactusIsland\tcsllc_BC\Mini072412-01\Mini072412-01.dmp]
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Built by: 6002.18607.amd64fre.vistasp2_gdr.120402-0336
Debug session time: Wed Jul 25 04:33:08.981 2012 (UTC + 10:00)
System Uptime: 1 days 22:45:10.409
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2d3ac )
PAGE_FAULT_IN_NONPAGED_AREA (50)
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x50_nt!_??_::FNODOBFM::_string_+2d3ac
Bugcheck code 00000050
Arguments fffff800`0103a410 00000000`00000000 fffff800`0203a459 00000000`00000000
................................................................
Loading Dump File [C:\CactusIsland\tcsllc_BC\Mini072412-01\Mini071612-02.dmp]
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Built by: 6002.18607.amd64fre.vistasp2_gdr.120402-0336
Debug session time: Tue Jul 17 04:53:37.956 2012 (UTC + 10:00)
System Uptime: 0 days 4:15:20.823
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2d3ac )
PAGE_FAULT_IN_NONPAGED_AREA (50)
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0x50_nt!_??_::FNODOBFM::_string_+2d3ac
Bugcheck code 00000050
Arguments fffff800`01036410 00000000`00000000 fffff800`02036459 00000000`00000000
................................................................

Edited by AustrAlien, 04 August 2012 - 07:13 AM.

AustrAlien
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