Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Rootkit Issues, NEED HELP!!!


  • Please log in to reply
2 replies to this topic

#1 Guest_Alec Emerine_*

Guest_Alec Emerine_*

  • Guests
  • OFFLINE
  •  

Posted 02 August 2012 - 02:28 AM

My computer has continued to install random files that don't belong. Firefox redirects searches and other internet searches don't work either. The computer acts up after a certain degree of use. CD hardware is detected but I can't install the software from the internet. CD's won't work on the computer and USBs right now are my only way of transferring files. Also I may be missing the operating desks for the computer. Can someone help me remove the rootkit please?!

Edited by hamluis, 02 August 2012 - 07:12 AM.
Moved from XP to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA

Posted 02 August 2012 - 12:51 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Guest_Alec Emerine_*

Guest_Alec Emerine_*

  • Guests
  • OFFLINE
  •  

Posted 02 August 2012 - 04:08 PM

Results of screen317's Security Check version 0.99.43
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Windows Defender
Windows Defender Signatures
JavaFX 2.1.0
Java™ 6 Update 30
Java™ 7 Update 4
Java 2 Runtime Environment, SE v1.4.2_03
Java version out of Date!
Adobe Flash Player 11.3.300.268
Adobe Reader 7 Adobe Reader out of Date!
Mozilla Firefox (14.0.1)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 1%
````````````````````End of Log``````````````````````

Here is exactly what was on the notepad.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users