Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Please Help Me!


  • This topic is locked This topic is locked
11 replies to this topic

#1 Samantha89

Samantha89

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Clearwater Beach, FL (originally)
  • Local time:06:28 AM

Posted 01 August 2012 - 04:59 PM

My computer is messed up very badly and I think that my computer has been accessed maliciously- PLEASE HELP!

Gateway ZX6900
Windows 7 Home Premium
Service Pack 1
Intel Core i3 CPU 530@2.93GHz
RAM= 4.00GB (3.80 usable)
64-bit Operating System
Touch Input Available with 2 Touch Points

Your Help Is VERY APPRECIATED!

S.

BC AdBot (Login to Remove)

 


#2 Samantha89

Samantha89
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Clearwater Beach, FL (originally)
  • Local time:06:28 AM

Posted 03 August 2012 - 10:02 AM

Can anyone please help me? Thank You! S.

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,669 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:28 AM

Posted 06 August 2012 - 05:00 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/463468 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 Samantha89

Samantha89
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Clearwater Beach, FL (originally)
  • Local time:06:28 AM

Posted 08 August 2012 - 12:22 PM

I am having several issues and my biggest concern is:

1)that my computer has been and/or is able to be, accessed remotely by another person.
2)that info might be being taken off my computer wirelessly from an Iphone 4s that a friend has.

My PC connects to internet wirelessly off of a router that is connected to a desktop downstairs.

Here is my DDS Log and the other DDS log is attached...

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by **** Family at 12:07:03 on 2012-08-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.2228 [GMT -5:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Bitdefender\Bitdefender 2013\bdparentalservice.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Bitdefender\Bitdefender 2013\BdParentalSysTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://www.google.com/
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=zx6900&r=27360910l200p0447y185k45l1r201
BHO: AutorunsDisabled - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {BB45EF8E-1E36-4535-A017-EC908FB1E335} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
{555d4d79-4bd2-4094-a395-cfc534424a05}
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
LSP: C:\Program Files\Bitdefender\Bitdefender 2013\BdProvider32\BdProvider.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{02F5CC2E-66F5-4181-BDEC-24EA3F252B56} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{02F5CC2E-66F5-4181-BDEC-24EA3F252B56}\34862796370275561647865627C6972E08993702960586F6E656 : DhcpNameServer = 172.16.64.215 172.16.64.215
TCP: Interfaces\{02F5CC2E-66F5-4181-BDEC-24EA3F252B56}\4454E434B4E4544575F425B4 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F9794247-33E7-4431-BC7B-0D85444A08E9} : DhcpNameServer = 172.16.64.215 172.16.64.215
BHO-X64: AutorunsDisabled - No File
BHO-X64: AVG Do Not Track - No File
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB-X64: {BB45EF8E-1E36-4535-A017-EC908FB1E335} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\**** Family\AppData\Roaming\Mozilla\Firefox\Profiles\8snu934a.default\
FF - prefs.js: browser.search.selectedEngine - hxxp://www.google.com/search
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Virtual Earth 3D\npVE3D.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 {60DB6561-0A84-4c94-AF33-288405CFD56D};Power Control [2010/05/07 09:13:34];C:\Program Files (x86)\CyberLink\PowerCinema Movie\000.fcl [2010-2-8 146928]
R2 BdDesktopParental;Bitdefender Desktop Parental Control;C:\Program Files\Bitdefender\Bitdefender 2013\bdparentalservice.exe [2012-7-27 63784]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-8-7 655944]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-4-9 2320920]
R3 avchv;avchv Function Driver;C:\Windows\system32\DRIVERS\avchv.sys --> C:\Windows\system32\DRIVERS\avchv.sys [?]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;C:\Windows\system32\DRIVERS\e1k62x64.sys --> C:\Windows\system32\DRIVERS\e1k62x64.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 itecir;ITECIR Infrared Receiver;C:\Windows\system32\DRIVERS\itecir.sys --> C:\Windows\system32\DRIVERS\itecir.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 MBfilt;MBfilt;C:\Windows\system32\drivers\MBfilt64.sys --> C:\Windows\system32\drivers\MBfilt64.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-6-9 257696]
S3 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-8-28 1150496]
S3 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-14 135664]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-14 135664]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\system32\DRIVERS\netaapl64.sys --> C:\Windows\system32\DRIVERS\netaapl64.sys [?]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-4-9 243232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;\??\C:\Windows\system32\drivers\BVRPMPR5a64.SYS --> C:\Windows\system32\drivers\BVRPMPR5a64.SYS [?]
S4 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-12-19 394672]
S4 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-7-27 113120]
S4 msoidsvc;Microsoft Online Services Sign-in Assistant;"C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE" --> C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE [?]
S4 PSI;PSI;C:\Windows\system32\DRIVERS\psi_mf.sys --> C:\Windows\system32\DRIVERS\psi_mf.sys [?]
S4 SafeBox;SafeBox;C:\Program Files\Bitdefender\Bitdefender Safebox\safeboxservice.exe [2012-7-27 95184]
S4 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2012-6-27 1326176]
S4 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2012-6-27 681056]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
JSEFile=NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2012-08-08 15:22:47 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3228C5BB-04AE-407D-A6C5-C2C15480F545}\offreg.dll
2012-08-07 18:04:06 -------- d-----w- C:\Users\**** Family\AppData\Roaming\Malwarebytes
2012-08-07 18:04:00 -------- d-----w- C:\ProgramData\Malwarebytes
2012-08-07 18:03:59 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-08-07 18:03:59 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-08-07 16:22:10 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3228C5BB-04AE-407D-A6C5-C2C15480F545}\mpengine.dll
2012-08-03 18:34:50 -------- d-----w- C:\SchoolLetters
2012-08-03 15:35:35 1090 ----a-w- C:\ProgramData\1344008125.3804.bin
2012-08-03 15:35:35 1090 ----a-w- C:\ProgramData\1344008125.3692.bin
2012-08-03 15:35:35 -------- d-----w- C:\ProgramData\Bitdefender
2012-08-03 15:35:34 329800 ----a-w- C:\Windows\System32\drivers\trufos.sys
2012-08-03 15:35:30 183450 ----a-w- C:\ProgramData\1344008125.3732.bin
2012-08-03 15:35:28 7170 ----a-w- C:\ProgramData\1344008125.3496.bin
2012-08-03 15:35:28 13969 ----a-w- C:\ProgramData\1344008125.3444.bin
2012-08-03 15:35:25 77215 ----a-w- C:\ProgramData\1344008125.3612.bin
2012-08-03 15:18:30 -------- d-----w- C:\ProgramData\Dumps
2012-08-03 01:19:26 -------- d-----w- C:\Users\**** Family\AppData\Local\Eastman_Kodak_Company
2012-08-02 16:05:38 -------- d-----w- C:\8-3BitdefenderSystemScanLog
2012-08-01 21:31:35 -------- d-----w- C:\8-1 Backups Restored
2012-08-01 00:44:04 -------- d-----w- C:\Users\**** Family\AppData\Local\enckpga
2012-07-27 20:37:05 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-07-27 20:25:52 79952 ----a-w- C:\Windows\System32\drivers\bdsandbox.sys
2012-07-27 20:25:52 511328 ----a-w- C:\Windows\capicom.dll
2012-07-27 20:25:46 258736 ----a-w- C:\Windows\System32\drivers\avchv.sys
2012-07-27 20:25:20 1700 ----a-w- C:\ProgramData\1343420610.3412.bin
2012-07-27 20:23:45 8548 ----a-w- C:\ProgramData\1343420610.3228.bin
2012-07-27 20:23:45 7399 ----a-w- C:\ProgramData\1343420610.3212.bin
2012-07-27 20:23:45 3042 ----a-w- C:\ProgramData\1343420610.3204.bin
2012-07-27 20:23:45 183228 ----a-w- C:\ProgramData\1343420610.3232.bin
2012-07-27 20:23:45 13106 ----a-w- C:\ProgramData\1343420610.3208.bin
2012-07-27 20:23:45 1090 ----a-w- C:\ProgramData\1343420610.3220.bin
2012-07-27 20:23:45 1090 ----a-w- C:\ProgramData\1343420610.3216.bin
2012-07-27 20:23:34 53341 ----a-w- C:\ProgramData\1343420610.3096.bin
2012-07-27 20:23:31 40650 ----a-w- C:\ProgramData\1343420610.2848.bin
2012-07-27 20:23:30 98719 ----a-w- C:\ProgramData\1343420610.2920.bin
2012-07-27 20:16:51 -------- d-----w- C:\BitDefender
2012-07-27 19:49:57 1499136 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2012-07-27 19:49:57 1019904 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2012-07-27 19:49:56 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-07-27 19:49:56 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2012-07-27 19:49:56 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2012-07-27 19:49:56 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2012-07-27 19:49:55 61440 ----a-w- C:\Program Files\Common Files\System\ado\msador15.dll
2012-07-27 19:49:55 57344 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msador15.dll
2012-07-27 19:49:55 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2012-07-27 19:49:55 212992 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2012-07-27 19:49:54 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2012-07-27 19:49:54 143360 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msjro.dll
2012-07-27 19:49:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-07-26 07:14:55 -------- d-----w- C:\Temp
2012-07-26 05:24:35 -------- d-sh--w- C:\Boot
2012-07-25 02:55:19 -------- dc----w- C:\Users\**** Family\AppData\Local\MigWiz
2012-07-25 00:50:42 195260 ----a-w- C:\ProgramData\1343177299.bdinstall.bin
2012-07-23 17:22:13 -------- d-----w- C:\ProgramData\bdch
2012-07-23 17:20:34 -------- d-----w- C:\Users\**** Family\AppData\Local\Adobe
2012-07-23 02:17:32 380510 ----a-w- C:\ProgramData\1343009306.bdinstall.bin
2012-07-21 19:12:14 -------- d-----w- C:\Users\**** Family\AppData\Local\Macromedia
2012-07-21 18:57:04 -------- d-----w- C:\Program Files (x86)\MeeSoft
2012-07-18 01:24:31 -------- d-----w- C:\ScottPGAPassword
2012-07-17 03:55:36 -------- d-----w- C:\Users\**** Family\AppData\Roaming\Decipher Media
2012-07-17 03:05:40 -------- d-----w- C:\Users\**** Family\AppData\Local\Mozilla
2012-07-16 22:36:04 -------- d-----w- C:\Users\**** Family\AppData\Local\allen3005
2012-07-16 22:02:41 1699 ----a-w- C:\ProgramData\1342476051.584.bin
2012-07-16 22:00:59 8548 ----a-w- C:\ProgramData\1342476051.3424.bin
2012-07-16 22:00:59 7401 ----a-w- C:\ProgramData\1342476051.3784.bin
2012-07-16 22:00:59 3042 ----a-w- C:\ProgramData\1342476051.3676.bin
2012-07-16 22:00:59 182570 ----a-w- C:\ProgramData\1342476051.3716.bin
2012-07-16 22:00:59 13106 ----a-w- C:\ProgramData\1342476051.3740.bin
2012-07-16 22:00:59 1090 ----a-w- C:\ProgramData\1342476051.3712.bin
2012-07-16 22:00:59 1090 ----a-w- C:\ProgramData\1342476051.3604.bin
2012-07-16 22:00:54 49371 ----a-w- C:\ProgramData\1342476051.3592.bin
2012-07-16 22:00:52 40592 ----a-w- C:\ProgramData\1342476051.3660.bin
2012-07-16 22:00:51 98470 ----a-w- C:\ProgramData\1342476051.3572.bin
2012-07-16 21:50:18 48140 ----a-w- C:\ProgramData\1342475412.bdinstall.bin
2012-07-16 21:49:58 211515 ----a-w- C:\ProgramData\1342475354.bdinstall.bin
2012-07-16 21:49:57 -------- d-----w- C:\Program Files\Bitdefender
2012-07-16 21:29:51 -------- d-----w- C:\Program Files\Common Files\Bitdefender
2012-07-16 21:00:49 -------- d-----w- C:\Users\**** Family\AppData\Roaming\Helios
2012-07-16 17:08:30 -------- d-----w- C:\7-15AdobeIssues
2012-07-16 01:44:37 -------- d-----w- C:\Users\**** Family\AppData\Roaming\Packard Bell
2012-07-16 01:44:34 -------- d-----w- C:\Users\**** Family\AppData\Local\Gateway
2012-07-15 20:39:56 -------- d-----w- C:\Users\**** Family\AppData\Roaming\TouchGadget
2012-07-15 02:31:46 1550 ----a-w- C:\ProgramData\1342319506.bdinstall.bin
2012-07-15 02:29:23 1550 ----a-w- C:\ProgramData\1342319363.bdinstall.bin
2012-07-15 02:29:12 1550 ----a-w- C:\ProgramData\1342319352.bdinstall.bin
2012-07-15 02:26:39 1550 ----a-w- C:\ProgramData\1342319199.bdinstall.bin
2012-07-14 03:36:05 -------- d-----w- C:\ProgramData\Kaspersky Lab
2012-07-14 01:34:52 -------- d-s---w- C:\ComboFix
2012-07-13 02:25:42 -------- d-----w- C:\7-12ScanResults
2012-07-12 21:14:14 385250 ----a-w- C:\ProgramData\1342127612.bdinstall.bin
2012-07-10 22:34:37 -------- d-----w- C:\Users\**** Family\AppData\Roaming\EurekaLog
2012-07-10 20:52:18 -------- d-----w- C:\Program Files (x86)\Oxygen Software
.
==================== Find3M ====================
.
2012-07-09 16:25:51 50161 ----a-w- C:\ProgramData\1341850833.3356.bin
2012-07-09 16:25:39 97487 ----a-w- C:\ProgramData\1341850833.3304.bin
2012-07-09 16:25:39 40592 ----a-w- C:\ProgramData\1341850833.3352.bin
2012-07-09 16:25:13 182704 ----a-w- C:\ProgramData\1341850833.3468.bin
2012-07-09 16:23:45 7401 ----a-w- C:\ProgramData\1341850833.3448.bin
2012-07-09 16:23:45 1700 ----a-w- C:\ProgramData\1341850833.3288.bin
2012-07-09 16:21:15 1090 ----a-w- C:\ProgramData\1341850833.3456.bin
2012-07-09 16:21:15 1090 ----a-w- C:\ProgramData\1341850833.3452.bin
2012-07-09 16:20:51 8546 ----a-w- C:\ProgramData\1341850833.3464.bin
2012-07-09 16:20:51 3042 ----a-w- C:\ProgramData\1341850833.3440.bin
2012-07-09 16:20:51 13106 ----a-w- C:\ProgramData\1341850833.3444.bin
2012-06-20 01:22:19 15892 ----a-w- C:\FixitRegBackup.reg
2012-06-10 02:49:31 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 20:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 20:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-31 17:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 12:07:15.93 ===============

Attached Files



#5 nasdaq

nasdaq

  • Malware Response Team
  • 39,259 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:28 AM

Posted 09 August 2012 - 08:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Your DDS log is clean.

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html


Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs for my review.

Please let me know what problem persists with this computer.

#6 Samantha89

Samantha89
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Clearwater Beach, FL (originally)
  • Local time:06:28 AM

Posted 09 August 2012 - 12:57 PM

Hi! The Combofix and Security Scan are posted below. My concerns are the overall security of my computer and I don't feel that I have my settings right. I don't know why, but I get a feeling that my activity is being "monitored" or someone else has the ability to either log in remotely and/or download files electronically.

I purchased Bitdefender 2013 Total Security a few weeks ago but I don't even have it on my computer right now because it is so confusing to me. Also, now all of the sudden when I click on my computer, I see a "System Reserved (E:) Hard Disk Drive that was never there before- or at least not visible. It says "65.8 MB free of 99.9 MB.

Thanks so much for your help! I look forward to hearing back from you with anything you see from these logs below. :)

ComboFix 12-08-09.01 - **** Family 08/09/2012 12:01:12.7.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.2430 [GMT -5:00]
Running from: c:\users\**** Family\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\1341850833.3288.bin
c:\programdata\1341850833.3304.bin
c:\programdata\1341850833.3352.bin
c:\programdata\1341850833.3356.bin
c:\programdata\1341850833.3440.bin
c:\programdata\1341850833.3444.bin
c:\programdata\1341850833.3448.bin
c:\programdata\1341850833.3452.bin
c:\programdata\1341850833.3456.bin
c:\programdata\1341850833.3464.bin
c:\programdata\1341850833.3468.bin
c:\programdata\1342127612.bdinstall.bin
c:\programdata\1342319199.bdinstall.bin
c:\programdata\1342319352.bdinstall.bin
c:\programdata\1342319363.bdinstall.bin
c:\programdata\1342319506.bdinstall.bin
c:\programdata\1342475354.bdinstall.bin
c:\programdata\1342475412.bdinstall.bin
c:\programdata\1342476051.3424.bin
c:\programdata\1342476051.3572.bin
c:\programdata\1342476051.3592.bin
c:\programdata\1342476051.3604.bin
c:\programdata\1342476051.3660.bin
c:\programdata\1342476051.3676.bin
c:\programdata\1342476051.3712.bin
c:\programdata\1342476051.3716.bin
c:\programdata\1342476051.3740.bin
c:\programdata\1342476051.3784.bin
c:\programdata\1342476051.584.bin
c:\programdata\1343009306.bdinstall.bin
c:\programdata\1343177299.bdinstall.bin
c:\programdata\1343420610.2848.bin
c:\programdata\1343420610.2920.bin
c:\programdata\1343420610.3096.bin
c:\programdata\1343420610.3204.bin
c:\programdata\1343420610.3208.bin
c:\programdata\1343420610.3212.bin
c:\programdata\1343420610.3216.bin
c:\programdata\1343420610.3220.bin
c:\programdata\1343420610.3228.bin
c:\programdata\1343420610.3232.bin
c:\programdata\1343420610.3412.bin
c:\programdata\1344008125.3444.bin
c:\programdata\1344008125.3496.bin
c:\programdata\1344008125.3612.bin
c:\programdata\1344008125.3692.bin
c:\programdata\1344008125.3732.bin
c:\programdata\1344008125.3804.bin
c:\programdata\1344531138.1100.bin
c:\programdata\1344531138.1740.bin
c:\programdata\1344531138.2680.bin
c:\programdata\1344531138.3028.bin
c:\programdata\1344531138.3556.bin
c:\programdata\1344531158.1388.bin
c:\programdata\1344531158.1464.bin
c:\programdata\1344531158.208.bin
c:\programdata\1344531158.2928.bin
c:\programdata\1344531158.3976.bin
c:\windows\SysWow64\pt
c:\windows\SysWow64\pt\Lagoon.resources.dll
.
.
((((((((((((((((((((((((( Files Created from 2012-07-09 to 2012-08-09 )))))))))))))))))))))))))))))))
.
.
2012-08-09 17:06 . 2012-08-09 17:06 -------- d-----w- c:\users\Guest\AppData\Local\temp
2012-08-09 17:06 . 2012-08-09 17:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-08-09 16:52 . 2012-04-11 22:03 138232 ------w- c:\windows\system32\drivers\gzflt.sys
2012-08-09 15:06 . 2012-08-09 15:06 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3228C5BB-04AE-407D-A6C5-C2C15480F545}\offreg.dll
2012-08-07 18:04 . 2012-08-07 18:04 -------- d-----w- c:\users\**** Family\AppData\Roaming\Malwarebytes
2012-08-07 18:04 . 2012-08-07 18:04 -------- d-----w- c:\programdata\Malwarebytes
2012-08-07 18:03 . 2012-08-07 18:04 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-08-07 18:03 . 2012-07-03 18:46 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-08-07 16:22 . 2012-06-29 10:04 9133488 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3228C5BB-04AE-407D-A6C5-C2C15480F545}\mpengine.dll
2012-08-03 18:34 . 2012-08-03 18:34 -------- d-----w- C:\SchoolLetters
2012-08-03 15:35 . 2012-08-03 15:35 -------- d-----w- c:\programdata\Bitdefender
2012-08-03 15:35 . 2012-04-24 20:28 329800 ----a-w- c:\windows\system32\drivers\trufos.sys
2012-08-03 15:18 . 2012-08-03 15:28 -------- d-----w- c:\programdata\Dumps
2012-08-03 01:19 . 2012-08-03 01:19 -------- d-----w- c:\users\**** Family\AppData\Local\Eastman_Kodak_Company
2012-08-02 16:05 . 2012-08-02 16:09 -------- d-----w- C:\8-3BitdefenderSystemScanLog
2012-08-01 21:31 . 2012-08-01 21:31 -------- d-----w- C:\8-1 Backups Restored
2012-08-01 00:44 . 2012-08-01 00:44 -------- d-----w- c:\users\**** Family\AppData\Local\****pga
2012-07-28 01:54 . 2012-07-28 01:54 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service
2012-07-27 20:37 . 2012-06-12 03:08 3148800 ----a-w- c:\windows\system32\win32k.sys
2012-07-27 20:25 . 2011-11-17 22:38 79952 ----a-w- c:\windows\system32\drivers\bdsandbox.sys
2012-07-27 20:25 . 2007-04-11 16:11 511328 ----a-w- c:\windows\capicom.dll
2012-07-27 20:25 . 2011-11-25 20:00 258736 ----a-w- c:\windows\system32\drivers\avchv.sys
2012-07-27 19:49 . 2012-06-06 06:05 1499136 ----a-w- c:\program files\Common Files\System\ado\msado15.dll
2012-07-27 19:49 . 2012-06-06 05:05 1019904 ----a-w- c:\program files (x86)\Common Files\System\ado\msado15.dll
2012-07-27 19:49 . 2012-06-06 06:05 495616 ----a-w- c:\program files\Common Files\System\ado\msadox.dll
2012-07-27 19:49 . 2012-06-06 06:05 466944 ----a-w- c:\program files\Common Files\System\ado\msadomd.dll
2012-07-27 19:49 . 2012-06-06 06:05 258048 ----a-w- c:\program files\Common Files\System\msadc\msadco.dll
2012-07-27 19:49 . 2012-06-06 05:03 805376 ----a-w- c:\windows\SysWow64\cdosys.dll
2012-07-27 19:49 . 2012-06-06 06:05 61440 ----a-w- c:\program files\Common Files\System\ado\msador15.dll
2012-07-27 19:49 . 2012-06-06 05:05 57344 ----a-w- c:\program files (x86)\Common Files\System\ado\msador15.dll
2012-07-27 19:49 . 2012-06-06 05:05 352256 ----a-w- c:\program files (x86)\Common Files\System\ado\msadomd.dll
2012-07-27 19:49 . 2012-06-06 05:05 212992 ----a-w- c:\program files (x86)\Common Files\System\msadc\msadco.dll
2012-07-27 19:49 . 2012-06-06 06:02 1133568 ----a-w- c:\windows\system32\cdosys.dll
2012-07-27 19:49 . 2012-06-06 05:05 143360 ----a-w- c:\program files (x86)\Common Files\System\ado\msjro.dll
2012-07-27 19:49 . 2012-06-06 05:05 372736 ----a-w- c:\program files (x86)\Common Files\System\ado\msadox.dll
2012-07-26 07:14 . 2012-07-26 07:15 -------- d-----w- C:\Temp
2012-07-26 05:24 . 2012-07-26 20:15 -------- d-----w- C:\Boot
2012-07-25 02:55 . 2012-08-01 22:31 -------- dc----w- c:\users\**** Family\AppData\Local\MigWiz
2012-07-23 17:22 . 2012-07-23 17:22 -------- d-----w- c:\programdata\bdch
2012-07-23 17:20 . 2012-07-23 17:20 -------- d-----w- c:\users\**** Family\AppData\Local\Adobe
2012-07-21 19:12 . 2012-07-21 19:12 -------- d-----w- c:\users\**** Family\AppData\Local\Macromedia
2012-07-21 19:03 . 2012-07-21 19:04 -------- d-----w- c:\users\Default\AppData\Local\Eastman_Kodak_Company
2012-07-21 18:59 . 2012-07-21 18:59 -------- d-----w- c:\users\Default\AppData\Roaming\KODAK AiO Home Center889379043
2012-07-21 18:57 . 2012-07-22 20:11 -------- d-----w- c:\program files (x86)\MeeSoft
2012-07-18 03:38 . 2012-08-02 17:03 -------- d-----w- c:\users\**** Family\AppData\Roaming\Nero
2012-07-18 02:51 . 2012-07-18 03:43 -------- d-----w- c:\users\**** Family\AppData\Roaming\Notepad++
2012-07-18 02:51 . 2012-07-18 03:43 -------- d-----w- c:\program files (x86)\Notepad++
2012-07-18 01:24 . 2012-07-18 01:24 -------- d-----w- C:\****PGAPassword
2012-07-17 03:55 . 2012-07-17 03:55 -------- d-----w- c:\users\**** Family\AppData\Roaming\Decipher Media
2012-07-17 03:05 . 2012-07-17 03:05 -------- d-----w- c:\users\**** Family\AppData\Local\Mozilla
2012-07-16 22:36 . 2012-07-16 22:36 -------- d-----w- c:\users\**** Family\AppData\Local\allen****
2012-07-16 21:49 . 2012-07-27 20:25 -------- d-----w- c:\program files\Bitdefender
2012-07-16 21:29 . 2012-08-03 15:35 -------- d-----w- c:\program files\Common Files\Bitdefender
2012-07-16 21:00 . 2012-07-16 21:00 -------- d-----w- c:\users\**** Family\AppData\Roaming\Helios
2012-07-16 17:08 . 2012-07-16 20:57 -------- d-----w- C:\7-15AdobeIssues
2012-07-16 01:44 . 2012-07-16 01:44 -------- d-----w- c:\users\**** Family\AppData\Roaming\Packard Bell
2012-07-16 01:44 . 2012-07-16 01:51 -------- d-----w- c:\users\**** Family\AppData\Local\Gateway
2012-07-15 20:39 . 2012-07-24 19:26 -------- d-----w- c:\users\**** Family\AppData\Roaming\TouchGadget
2012-07-14 03:36 . 2012-07-14 03:36 -------- d-----w- c:\programdata\Kaspersky Lab
2012-07-13 02:25 . 2012-07-13 23:48 -------- d-----w- C:\7-12ScanResults
2012-07-10 22:34 . 2012-07-11 22:37 -------- d-----w- c:\users\**** Family\AppData\Roaming\EurekaLog
2012-07-10 20:52 . 2012-07-10 20:52 -------- d-----w- c:\program files (x86)\Oxygen Software
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-08-02 19:49 . 2010-12-31 22:33 59701280 ----a-w- c:\windows\system32\MRT.exe
2012-06-28 18:19 . 2012-06-28 18:19 73728 ----a-r- c:\users\**** Family\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-06-28 18:19 . 2012-06-28 18:19 73728 ----a-r- c:\users\**** Family\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-06-28 18:19 . 2012-06-28 18:19 73728 ----a-r- c:\users\**** Family\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\ARPPRODUCTICON.exe
2012-06-20 01:22 . 2012-06-20 01:22 15892 ----a-w- C:\FixitRegBackup.reg
2012-06-10 02:49 . 2012-06-07 17:28 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-06-02 22:19 . 2012-06-21 02:57 38424 ----a-w- c:\windows\system32\wups.dll
2012-06-02 22:19 . 2012-06-21 02:58 2428952 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-02 22:19 . 2012-06-21 02:58 57880 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-02 22:19 . 2012-06-21 02:58 44056 ----a-w- c:\windows\system32\wups2.dll
2012-06-02 22:19 . 2012-06-21 02:57 701976 ----a-w- c:\windows\system32\wuapi.dll
2012-06-02 22:15 . 2012-06-21 02:58 2622464 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:15 . 2012-06-21 02:57 99840 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 20:19 . 2012-06-21 02:57 186752 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 20:15 . 2012-06-21 02:57 36864 ----a-w- c:\windows\system32\wuapp.exe
2012-05-31 17:25 . 2010-09-14 01:22 279656 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-07-03 462920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u msoidssp
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-10 257696]
R3 Greg_Service;GRegService;c:\program files (x86)\Gateway\Registration\GregHSRW.exe [2009-08-28 1150496]
R3 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-15 135664]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-15 135664]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys [2011-08-02 22528]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-03-21 98688]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-08 239136]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys [2012-01-15 15672]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 Updater Service;Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [2010-01-28 243232]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-09-15 1255736]
R4 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS [2009-02-27 35840]
R4 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-12-19 394672]
R4 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-07-14 113120]
R4 msoidsvc;Microsoft Online Services Sign-in Assistant;c:\program files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE [x]
R4 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys [2011-12-16 17976]
R4 SafeBox;SafeBox;c:\program files\Bitdefender\Bitdefender SafeBox\safeboxservice.exe [x]
R4 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe [2012-06-27 1326176]
R4 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe [2012-06-27 681056]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 gzflt;gzflt;c:\windows\system32\DRIVERS\gzflt.sys [2012-04-11 138232]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]
S2 {60DB6561-0A84-4c94-AF33-288405CFD56D};Power Control [2010/05/07 09:13];c:\program files (x86)\CyberLink\PowerCinema Movie\000.fcl [2010-02-09 03:43 146928]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-07-03 655944]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-06-08 2320920]
S3 avchv;avchv Function Driver;c:\windows\system32\DRIVERS\avchv.sys [2011-11-25 258736]
S3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k62x64.sys [2009-12-25 294064]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-01-07 271872]
S3 itecir;ITECIR Infrared Receiver;c:\windows\system32\DRIVERS\itecir.sys [2010-07-13 69736]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-07-03 24904]
S3 MBfilt;MBfilt;c:\windows\system32\drivers\MBfilt64.sys [2009-11-17 32344]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2010-02-01 852256]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-14 17920]
S4 BdDesktopParental;Bitdefender Desktop Parental Control;c:\program files\Bitdefender\Bitdefender 2013\bdparentalservice.exe [2012-07-31 63784]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
apphost REG_MULTI_SZ apphostsvc
iissvcs REG_MULTI_SZ w3svc was
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-15 01:58]
.
2012-06-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-15 01:58]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = https://www.google.com/
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=zx6900&r=27360910l200p0447y185k45l1r201
LSP: c:\program files\Bitdefender\Bitdefender 2013\BdProvider32\BdProvider.dll
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\users\**** Family\AppData\Roaming\Mozilla\Firefox\Profiles\8snu934a.default\
FF - prefs.js: browser.search.selectedEngine - hxxp://www.google.com/search
.
.
------- File Associations -------
.
JSEFile=NOTEPAD.EXE %1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{BB45EF8E-1E36-4535-A017-EC908FB1E335} - (no file)
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
ShellIconOverlayIdentifiers-{152C96EB-288E-4EDC-B7C6-D21F8250ADF3} - [MsiInstallPath]\[ManufacturerName] SafeBox\SafeBoxShell.dll
ShellIconOverlayIdentifiers-{342DAA0B-D796-460D-8566-901E08A1CCAD} - [MsiInstallPath]\[ManufacturerName] SafeBox\SafeBoxShell.dll
ShellIconOverlayIdentifiers-{57595DAE-1AE1-4D97-A49E-67CBB53B52DF} - [MsiInstallPath]\[ManufacturerName] SafeBox\SafeBoxShell.dll
ShellIconOverlayIdentifiers-{33816773-98AE-4723-ADE0-EBE54C8B5A67} - [MsiInstallPath]\[ManufacturerName] SafeBox\SafeBoxShell.dll
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\{60DB6561-0A84-4c94-AF33-288405CFD56D}]
"ImagePath"="\??\c:\program files (x86)\CyberLink\PowerCinema Movie\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-08-09 12:08:26
ComboFix-quarantined-files.txt 2012-08-09 17:08
.
Pre-Run: 386,967,437,312 bytes free
Post-Run: 387,320,913,920 bytes free
.
- - End Of File - - 6B323E586F9AFC806A6CE547A3D54101




Results of screen317's Security Check version 0.99.43
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Secunia PSI (3.0.0.2004)
Malwarebytes Anti-Malware version 1.62.0.1300
Mozilla Firefox (14.0.1)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Bitdefender Bitdefender 2013 bdparentalservice.exe
Bitdefender Bitdefender 2013 BdParentalSysTray.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

#7 nasdaq

nasdaq

  • Malware Response Team
  • 39,259 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:28 AM

Posted 09 August 2012 - 03:13 PM

Your logs are clean.

I see a "System Reserved (E:) Hard Disk Drive that was never there before

That is normal. I have one also. If you are showing the System Files and Folder you will see it in your Computer.


You can hide these folders/files. Instructions here.
Windows 7
http://www.bleepingcomputer.com/tutorials/tutorial151.html

===

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Please let me know of the problems with this computer.

#8 Samantha89

Samantha89
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Clearwater Beach, FL (originally)
  • Local time:06:28 AM

Posted 13 August 2012 - 12:22 PM

Here are results of ESET Scan...

Two Threats Found and Removed
C:\Users\Enck Family\Downloads\GatewayBackupExt.exe Win32/OpenCandy application cleaned by deleting - quarantined
C:\Users\Enck Family\Downloads\GatewayBackupExtractor.exe Win32/OpenCandy application cleaned by deleting - quarantined

#9 nasdaq

nasdaq

  • Malware Response Team
  • 39,259 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:28 AM

Posted 13 August 2012 - 01:32 PM

Win32/OpenCandy application are Adware.
There might be others.

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.

Please let me know of any remaining issues.

#10 Samantha89

Samantha89
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Clearwater Beach, FL (originally)
  • Local time:06:28 AM

Posted 14 August 2012 - 03:52 PM

Here is the adware scan log:

# AdwCleaner v1.801 - Logfile created 08/14/2012 at 15:50:51
# Updated 14/08/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : **** Family - PRIVATEPC
# Boot Mode : Normal
# Running from : C:\Users\**** Family\Desktop\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

Folder Found : C:\Users\**** Family\AppData\Local\Conduit
Folder Found : C:\ProgramData\~0
Folder Found : C:\ProgramData\InstallMate
Folder Found : C:\Program Files (x86)\Conduit
Folder Found : C:\ProgramData\Partner

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\IGearSettings
Key Found : HKLM\SOFTWARE\Conduit
Key Found : HKLM\SOFTWARE\Freeze.com
[x64] Key Found : HKCU\Software\AppDataLow\Software\Conduit
[x64] Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
[x64] Key Found : HKCU\Software\IGearSettings

***** [Registre - GUID] *****

Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
[x64] Key Found : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
[x64] Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
[x64] Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
[x64] Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
[x64] Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

Profile name : default
File : C:\Users\**** Family\AppData\Roaming\Mozilla\Firefox\Profiles\8snu934a.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [3737 octets] - [14/08/2012 15:50:51]

########## EOF - C:\AdwCleaner[R1].txt - [3865 octets] ##########

#11 nasdaq

nasdaq

  • Malware Response Team
  • 39,259 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:28 AM

Posted 15 August 2012 - 09:59 AM

Clean the the AdAware present.

  • Please close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with OK.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

Any remaining issues?

#12 nasdaq

nasdaq

  • Malware Response Team
  • 39,259 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:28 AM

Posted 21 August 2012 - 10:05 AM

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Remove adwcleaner.

Please double click on adwcleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

Delete the other tools we used.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users