Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

GAC_32\Desktop.ini infection Win7 HP 64-Bit


  • This topic is locked This topic is locked
2 replies to this topic

#1 hateway

hateway

  • Members
  • 167 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:39 PM

Posted 01 August 2012 - 10:19 AM

I tried advice given on http://www.bleepingcomputer.com/forums/topic462397.html, but got caught on the Combofix step. I reinstalled AVG 2012 free twice, now using AVAST 2012 free, and have run MalwareBytes, Spybot, SuperAntiSpyware, trojanRemover, HijackThis, updated Java, but my services snap-ins are diasabled. Cannot even do a full system recovery. eMachines says although it is still under warranty we have to ship the PC to them for a factory re-image. I just think that this can be solved like the threads in the aforementioned post. We would be very grateful!

BC AdBot (Login to Remove)

 


#2 narenxp

narenxp

  • BC Advisor
  • 16,371 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:04:39 PM

Posted 01 August 2012 - 10:20 AM

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

#3 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:39 AM

Posted 01 August 2012 - 04:23 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic463438.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users