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Major Spyware Problems


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4 replies to this topic

#1 cblaire

cblaire

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  • 2 posts
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  • Local time:06:31 PM

Posted 09 March 2006 - 06:39 PM

Hello,

My home page keeps getting reset to about: blank, I keep getting search popups whenever I type in a topic in google or yahoo, and sometimes google and yahoo will not even come up. I have to reboot to see those two search engines, but I can go to any other Internet sites. Here's my log from HJT. Any help you can give me is GREATLY appreciated! Thanks!

Claire

(Moderator edit: moved post to HJT forum for team review. jgweed)


Logfile of HijackThis v1.99.1
Scan saved at 6:28:21 PM, on 3/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\netgt32.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\mfcxm32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\DOCUME~1\JEFFTR~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00C0618C-1BC9-8D1E-D318-81B8263C4778} - (no file)
O2 - BHO: (no name) - {04FC5C29-73C6-99FE-9568-2D6316E0DB4F} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {08CC5E40-8C58-29E6-174D-52D53EB571EA} - (no file)
O2 - BHO: (no name) - {0B60D6C8-61D5-09D5-6A51-907DC1B1F1C4} - (no file)
O2 - BHO: (no name) - {0E4BFC7D-A620-1039-A544-DCBBF80CB7B5} - (no file)
O2 - BHO: (no name) - {11432651-A087-8D4D-B7F1-E0B7E38F5E5D} - (no file)
O2 - BHO: (no name) - {175D11C9-CFFB-0532-BABB-0A803A22C910} - (no file)
O2 - BHO: (no name) - {17ADE0A1-46CA-4FBD-4E9D-1C5F1EE5C178} - (no file)
O2 - BHO: (no name) - {1B089598-D84A-52ED-41C8-E16C5EC6B1F2} - (no file)
O2 - BHO: (no name) - {1C395BB5-EAC0-004E-6D1B-CC6785CD9DE5} - (no file)
O2 - BHO: (no name) - {20043697-EF16-80E8-D345-5DC1961EAEAD} - (no file)
O2 - BHO: (no name) - {2036A38C-05C2-5375-8B85-03B061BB429D} - (no file)
O2 - BHO: (no name) - {2816A669-5396-432D-C6A2-978A8E8A9E63} - (no file)
O2 - BHO: (no name) - {2D608CA0-4EC1-C20A-EE3A-96289DB036BF} - (no file)
O2 - BHO: (no name) - {2FF733AC-EFD0-2CC6-763F-6F47E66BD853} - (no file)
O2 - BHO: (no name) - {368141D4-591D-E735-C971-27E5E649F293} - (no file)
O2 - BHO: (no name) - {4353AFA9-79E1-ABCE-EDB1-3F4A7CB8394E} - (no file)
O2 - BHO: (no name) - {436F9624-199F-6822-5382-0C16D6F54881} - (no file)
O2 - BHO: (no name) - {461CBD76-D477-D4CB-42AA-8EFF519DCBCA} - (no file)
O2 - BHO: (no name) - {474BC714-CE9E-6D6E-EFD4-FC75E4F9B77C} - (no file)
O2 - BHO: (no name) - {4938D58C-9A8F-5AC3-0E95-C2FD02537590} - (no file)
O2 - BHO: (no name) - {4982D30C-67C2-4EDC-B9FB-50B7DB64D84D} - (no file)
O2 - BHO: (no name) - {4D25C2A8-C19B-9FC2-B4E4-256ABEE37E07} - (no file)
O2 - BHO: (no name) - {4E381D5B-92CC-AF4B-FF45-F7032B036461} - (no file)
O2 - BHO: (no name) - {516BCC99-33A5-EE46-FF69-B7B30CE72B12} - (no file)
O2 - BHO: (no name) - {52402C3D-E91D-7B6F-C07F-A480D80055DE} - (no file)
O2 - BHO: (no name) - {57EFD24A-2070-3EB7-6F3B-2B33C71B8605} - (no file)
O2 - BHO: (no name) - {5A197AF4-5935-49F9-0E5B-5ABD9A8F62AD} - (no file)
O2 - BHO: (no name) - {5AF56848-9589-C8BE-DA68-602B3E69097E} - (no file)
O2 - BHO: (no name) - {5BE76740-FD01-49B4-5ABA-AA49D68044EF} - (no file)
O2 - BHO: (no name) - {5CF01234-3401-C335-483E-92ABB5C40058} - (no file)
O2 - BHO: (no name) - {61C50A9A-49DB-8855-8F23-08610093A6D4} - (no file)
O2 - BHO: (no name) - {624D9FC7-9816-CDF5-5B99-FA75E8984264} - (no file)
O2 - BHO: (no name) - {66F8ED8E-370C-CAC3-F909-8CCA512499F9} - (no file)
O2 - BHO: (no name) - {6BA66987-2CBD-7E8B-149E-DBD4784AEDA3} - (no file)
O2 - BHO: (no name) - {6CA93179-4514-9589-1020-63901DA152D9} - (no file)
O2 - BHO: (no name) - {6D3E7061-4043-C371-4546-C405A0D8524F} - (no file)
O2 - BHO: (no name) - {6F302E46-19DB-FFB5-A681-8D4760FF8036} - (no file)
O2 - BHO: (no name) - {6F4AC8D3-C91D-2E41-818E-BF91513AB850} - (no file)
O2 - BHO: (no name) - {6F5238D0-58CA-ADF4-63DE-FD4A5FF51173} - (no file)
O2 - BHO: (no name) - {70DE2EDA-D64D-1A21-3F0F-2B70E7430DA1} - (no file)
O2 - BHO: (no name) - {7205844D-38A4-43E7-E342-A8D2848235D9} - (no file)
O2 - BHO: (no name) - {72A41C97-ED9F-B798-B77B-BBF798A3BC19} - (no file)
O2 - BHO: (no name) - {738D8853-5874-6844-0AF4-5E619600256A} - (no file)
O2 - BHO: (no name) - {76788BDA-C13F-AC13-52D7-B901C34F449B} - (no file)
O2 - BHO: (no name) - {77787939-7B32-FD56-1833-EB1926FA4037} - (no file)
O2 - BHO: (no name) - {7A988D06-D68D-D011-5F0D-3C5AC44C5927} - (no file)
O2 - BHO: (no name) - {7C77122B-026F-9791-38EB-B10B289B5B82} - (no file)
O2 - BHO: (no name) - {7FBC95AC-6D1C-802E-7EA2-D15AD4E37E39} - (no file)
O2 - BHO: (no name) - {81733AEA-50C2-0143-A6CA-38D56855C20A} - (no file)
O2 - BHO: (no name) - {825929FA-938D-0933-A4AB-393513D1CAF5} - (no file)
O2 - BHO: (no name) - {844A3959-72B4-D52C-3764-396BA8F199A5} - (no file)
O2 - BHO: (no name) - {8499E75E-1EBB-BCDC-0322-32C871231766} - (no file)
O2 - BHO: (no name) - {874CD1C6-F8F4-10B0-DC92-CB55C53C978A} - (no file)
O2 - BHO: (no name) - {876553EA-09CB-E648-CC42-0D08D596D1F8} - (no file)
O2 - BHO: (no name) - {890A94EB-5589-BE5C-9376-880D77A957A8} - (no file)
O2 - BHO: (no name) - {8ED8EDEF-D9D7-3A6E-D628-74027B7A66ED} - (no file)
O2 - BHO: (no name) - {912319D7-D36D-DED4-B6ED-977C23402843} - (no file)
O2 - BHO: (no name) - {93237320-F47B-455F-F77E-8BA6B320335A} - (no file)
O2 - BHO: (no name) - {986A3B85-8712-092B-249A-BCB499FEAE31} - (no file)
O2 - BHO: (no name) - {98B29B57-3236-DF6F-4595-EB511461BC7D} - (no file)
O2 - BHO: (no name) - {9A5C0DCF-B063-3DCA-7654-4A8F74E15433} - (no file)
O2 - BHO: (no name) - {9FBCDEFF-A6FC-C42E-2DA5-84537095BAA5} - (no file)
O2 - BHO: (no name) - {A0F991F2-5AEB-72DB-FE93-7C39C20F8BCC} - (no file)
O2 - BHO: (no name) - {A24CC78D-6E87-3A5E-8CA4-02477E054284} - (no file)
O2 - BHO: (no name) - {A4838A56-770B-27B8-30FD-9B8732D6F5CE} - (no file)
O2 - BHO: (no name) - {A7E033B5-C0B6-AAE5-3227-2D8DCA3F2402} - (no file)
O2 - BHO: (no name) - {ACA175E6-6D89-AB07-232F-A6B6602E2FCB} - (no file)
O2 - BHO: (no name) - {AE7F18C5-072F-8792-42A6-04FE15B4D9FC} - (no file)
O2 - BHO: (no name) - {AEE963C3-B79E-B7F1-4CBF-657FECF4CE92} - (no file)
O2 - BHO: (no name) - {B089E72E-ADE9-1A9D-119A-E0D80FC41D7E} - (no file)
O2 - BHO: (no name) - {B12277E5-3C23-0E8D-AA5D-32EFD7D04A3A} - (no file)
O2 - BHO: (no name) - {B36A4008-5663-2ECF-9E70-FA3F4CC8F486} - (no file)
O2 - BHO: (no name) - {B550E44A-A371-83DE-2CDF-619537449A87} - (no file)
O2 - BHO: (no name) - {BA5B7E7E-7E42-3E5B-3207-687BB3F1D3E2} - (no file)
O2 - BHO: (no name) - {BCF6F430-0E1F-AE60-2401-4127E67C0846} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {BEFD1E91-36B1-6755-D849-210CC3AF2625} - (no file)
O2 - BHO: (no name) - {C517274B-EAF0-9359-4983-966F788D172B} - (no file)
O2 - BHO: (no name) - {C680FC92-CC8D-3933-941C-DB2ADEAD27D8} - (no file)
O2 - BHO: (no name) - {C7585E5B-0F99-BA93-522E-508509F8DD58} - (no file)
O2 - BHO: (no name) - {C8B9CC17-A97B-B9D8-2662-3D00AA17372D} - (no file)
O2 - BHO: (no name) - {CA536228-5961-D1A0-FEFF-CF26224A6BFA} - (no file)
O2 - BHO: (no name) - {CC38D1EE-B58B-D78E-9E8E-5F1BF05ABA95} - (no file)
O2 - BHO: (no name) - {CC47B529-8213-8FB0-00DB-D0FC8E0CCD82} - (no file)
O2 - BHO: (no name) - {CE7A710F-55BC-4498-742A-FEB5AF0058EF} - (no file)
O2 - BHO: (no name) - {CE8B07CF-9A43-6140-608C-092AA763D1BD} - (no file)
O2 - BHO: (no name) - {CFE89F1E-A19D-489A-F7BA-28801C2CC368} - (no file)
O2 - BHO: (no name) - {D16792AD-2C2E-4FCB-872C-0EE369121171} - (no file)
O2 - BHO: (no name) - {D4A99041-BBC8-A963-8327-6E17563E936B} - (no file)
O2 - BHO: Class - {D6D035D0-A506-A6E1-D7C2-A97C44056448} - C:\WINDOWS\system32\apimv32.dll
O2 - BHO: (no name) - {D843F6EE-4E69-643C-4943-BEFB0BC15E7E} - (no file)
O2 - BHO: (no name) - {D9844A71-2B40-71E7-2308-43F27CD08898} - (no file)
O2 - BHO: (no name) - {DD4E4285-FC77-25C4-758D-88C44D92F004} - (no file)
O2 - BHO: (no name) - {DF81C44D-3E60-F698-D3FF-CB7B4BFB1DFB} - (no file)
O2 - BHO: (no name) - {DFBA518F-AE34-EA17-0B78-90292FD1E61B} - (no file)
O2 - BHO: (no name) - {E38BBEC2-8E70-3C46-43FC-DD9D8553C2B0} - (no file)
O2 - BHO: (no name) - {E5E369D6-77FC-967A-5A18-5CE69B1CBE38} - (no file)
O2 - BHO: (no name) - {E5E988DC-7B26-44B2-3181-C20414A67661} - (no file)
O2 - BHO: (no name) - {E7A94CEA-006E-F819-DEAA-6D5374033C5E} - (no file)
O2 - BHO: (no name) - {EB9C0909-10FC-905B-3888-30E340436B10} - (no file)
O2 - BHO: (no name) - {EEFC716C-4EB3-E35E-8C8B-71772121F4C1} - (no file)
O2 - BHO: (no name) - {F24066EC-902B-5FD0-38BE-FCBA8F762791} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [mfcxm32.exe] C:\WINDOWS\mfcxm32.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124839054937
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124839043078
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....bio5_3_16_0.cab
O23 - Service: Workstation NetLogon Service ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\netgt32.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartFinder Uninstall (SmartFinder_Uninstall) - Unknown owner - C:\Documents and Settings\Jeff Trotter\Desktop\SFUninstaller.exe" service (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

Edited by jgweed, 15 March 2006 - 12:51 PM.


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#2 amateur

amateur

    Malware Fighter


  • Malware Response Team
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  • Local time:07:31 PM

Posted 15 March 2006 - 03:44 PM

Hi cblair,

First of all, you didn't unzip/extract hijackthis.. and it's still in the tempfolder. So I strongly advise to unzip/extract hijackthis.zip.
Please read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
Create a permanent folder and move hijackthis.exe into it. The reason is because hijackthis creates backups and when it's in your temp-folder it can be accidentally deleted.

Click My Computer, then C:\ and then on Program Files.
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis".
Now you have C:\Program Files\HijackThis. Put your HijackThis.exe there.

======================================

You have the about blank infection. :thumbsup: It's best if we can get this off the first time. So, please follow the instructions very carefully, without missing any. First of all I need you to download some programs for use later. Once the programs downloaded, you'll have to disconnect from the internet and unplug your modem. So, read through the instructions very carefully and print them out for access at all times

======================================

Download HSfix.zip and unzip it to your desktop. Do not use it yet.

Download About:Buster by RubberDucky. Once it is downloaded extract it to c:\aboutbuster and check for updates. Do NOT use it yet

Download CWShredder by TrendMicro, install it, check for updates but again, don't use it yet.

Download and install Ewido Anti-Malware

During the installation, uncheck the following under Additional Options:
Install background guard
Install scan via context menu


Check for updates but do not run it yet.

Note: I see that you already have Ewido Security Suit. If you have the free trial version, the trial period is for 14 days. It may have already expired. In which case it's best that you uninstall it and make sure that it's installed as advised above: If you have the paid version, then you'll just need to update it and we'll need to turn its realtime scanner Ewido guard off before we start working. The instructions for turning it off are given below:

Please download Ccleaner and save it to your desktop. Do not run it yet.

======================================

First of all, I see Norton Scriptblocking service present.
I want you to disable it as it may interfere with next fix.

* Disable the Script Blocking Service:
" To open Services, click Start, point to Settings, and then click Control Panel. Double-click Administrative Tools, and then double-click Services.
" Find ScriptBlocking services, Right-click the service, and then click and then click Properties. On the General tab, under Startup, click Disabled.
" Under Service Status, click Stop button. Click Apply button.
* Disable the Script Blocking In Norton Settings:
" Start Norton Antivirus.
" Click Options. If a menu appears when you click Options, then click Norton Antivirus. The Norton Antivirus Options dialog box appears.
" Click Script Blocking.
" Uncheck Enable Script Blocking (recommended).
" Click OK
You can reenable it afterwards when everything is clean again.

======================================

Ensure hidden files and folders are set to show;
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
======================================

Please have this file scanned:

C:\WINDOWS\mfcxm32.exe

at:
http://virusscan.jotti.org/
http://www.virustotal.com/

Let me know results if any.

======================================

Please disconnect from the Internet and unplug your modem for the duration of this fix. Please make sure that you have printed the rest of these instructions.

======================================

Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE

======================================

While in safe mode, double click on the HSfix.reg file you downloaded at the beginning. Grant it permission to add the registry items.
======================================

Then Open CWshredder that you downloaded in the first step. Close all browser windows and click on the fix/next button.

======================================

Press Control-Alt-Del to enter the Task Manager.
Click on the Processes tab and end the following processes: (if you have more than one instances, stop them all)

C:\WINDOWS\system32\netgt32.exe
C:\WINDOWS\mfcxm32.exe

Exit the Task Manager when finished.

======================================

Now run hijackthis and click the scan button, when it has finished scanning put a check against the following. Make sure that all other windows other than HijackThis are closed and click 'fix checked'

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wmgyw.dll/sp.html#37049%resultposition.net
03 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00C0618C-1BC9-8D1E-D318-81B8263C4778} - (no file)
O2 - BHO: (no name) - {00C0618C-1BC9-8D1E-D318-81B8263C4778} - (no file)
O2 - BHO: (no name) - {08CC5E40-8C58-29E6-174D-52D53EB571EA} - (no file)
O2 - BHO: (no name) - {0B60D6C8-61D5-09D5-6A51-907DC1B1F1C4} - (no file)
O2 - BHO: (no name) - {0E4BFC7D-A620-1039-A544-DCBBF80CB7B5} - (no file)
O2 - BHO: (no name) - {0E4BFC7D-A620-1039-A544-DCBBF80CB7B5} - (no file)
O2 - BHO: (no name) - {175D11C9-CFFB-0532-BABB-0A803A22C910} - (no file)
O2 - BHO: (no name) - {17ADE0A1-46CA-4FBD-4E9D-1C5F1EE5C178} - (no file)
O2 - BHO: (no name) - {1B089598-D84A-52ED-41C8-E16C5EC6B1F2} - (no file)
O2 - BHO: (no name) - {20043697-EF16-80E8-D345-5DC1961EAEAD} - (no file)
O2 - BHO: (no name) - {2036A38C-05C2-5375-8B85-03B061BB429D} - (no file)
O2 - BHO: (no name) - {2036A38C-05C2-5375-8B85-03B061BB429D} - (no file)
O2 - BHO: (no name) - {2036A38C-05C2-5375-8B85-03B061BB429D} - (no file)
O2 - BHO: (no name) - {4D25C2A8-C19B-9FC2-B4E4-256ABEE37E07} - (no file)
O2 - BHO: (no name) - {4E381D5B-92CC-AF4B-FF45-F7032B036461} - (no file)
O2 - BHO: (no name) - {516BCC99-33A5-EE46-FF69-B7B30CE72B12} - (no file)
O2 - BHO: (no name) - {516BCC99-33A5-EE46-FF69-B7B30CE72B12} - (no file)
O2 - BHO: (no name) - {516BCC99-33A5-EE46-FF69-B7B30CE72B12} - (no file)
O2 - BHO: (no name) - {5BE76740-FD01-49B4-5ABA-AA49D68044EF} - (no file)
O2 - BHO: (no name) - {5BE76740-FD01-49B4-5ABA-AA49D68044EF} - (no file)
O2 - BHO: (no name) - {624D9FC7-9816-CDF5-5B99-FA75E8984264} - (no file)
O2 - BHO: (no name) - {6BA66987-2CBD-7E8B-149E-DBD4784AEDA3} - (no file)
O2 - BHO: (no name) - {6CA93179-4514-9589-1020-63901DA152D9} - (no file)
O2 - BHO: (no name) - {6CA93179-4514-9589-1020-63901DA152D9} - (no file)
O2 - BHO: (no name) - {6F5238D0-58CA-ADF4-63DE-FD4A5FF51173} - (no file)
O2 - BHO: (no name) - {70DE2EDA-D64D-1A21-3F0F-2B70E7430DA1} - (no file)
O2 - BHO: (no name) - {70DE2EDA-D64D-1A21-3F0F-2B70E7430DA1} - (no file)
O2 - BHO: (no name) - {72A41C97-ED9F-B798-B77B-BBF798A3BC19} - (no file)
O2 - BHO: (no name) - {738D8853-5874-6844-0AF4-5E619600256A} - (no file)
O2 - BHO: (no name) - {76788BDA-C13F-AC13-52D7-B901C34F449B} - (no file)
O2 - BHO: (no name) - {77787939-7B32-FD56-1833-EB1926FA4037} - (no file)
O2 - BHO: (no name) - {77787939-7B32-FD56-1833-EB1926FA4037} - (no file)
O2 - BHO: (no name) - {7C77122B-026F-9791-38EB-B10B289B5B82} - (no file)
O2 - BHO: (no name) - {7FBC95AC-6D1C-802E-7EA2-D15AD4E37E39} - (no file)
O2 - BHO: (no name) - {81733AEA-50C2-0143-A6CA-38D56855C20A} - (no file)
O2 - BHO: (no name) - {825929FA-938D-0933-A4AB-393513D1CAF5} - (no file)
O2 - BHO: (no name) - {844A3959-72B4-D52C-3764-396BA8F199A5} - (no file)
O2 - BHO: (no name) - {8499E75E-1EBB-BCDC-0322-32C871231766} - (no file)
O2 - BHO: (no name) - {874CD1C6-F8F4-10B0-DC92-CB55C53C978A} - (no file)
O2 - BHO: (no name) - {876553EA-09CB-E648-CC42-0D08D596D1F8} - (no file)
O2 - BHO: (no name) - {876553EA-09CB-E648-CC42-0D08D596D1F8} - (no file)
O2 - BHO: (no name) - {8ED8EDEF-D9D7-3A6E-D628-74027B7A66ED} - (no file)
O2 - BHO: (no name) - {912319D7-D36D-DED4-B6ED-977C23402843} - (no file)
O2 - BHO: (no name) - {93237320-F47B-455F-F77E-8BA6B320335A} - (no file)
O2 - BHO: (no name) - {986A3B85-8712-092B-249A-BCB499FEAE31} - (no file)
O2 - BHO: (no name) - {98B29B57-3236-DF6F-4595-EB511461BC7D} - (no file)
O2 - BHO: (no name) - {9A5C0DCF-B063-3DCA-7654-4A8F74E15433} - (no file)
O2 - BHO: (no name) - {9FBCDEFF-A6FC-C42E-2DA5-84537095BAA5} - (no file)
O2 - BHO: (no name) - {A0F991F2-5AEB-72DB-FE93-7C39C20F8BCC} - (no file)
O2 - BHO: (no name) - {A0F991F2-5AEB-72DB-FE93-7C39C20F8BCC} - (no file)
O2 - BHO: (no name) - {A4838A56-770B-27B8-30FD-9B8732D6F5CE} - (no file)
O2 - BHO: (no name) - {A7E033B5-C0B6-AAE5-3227-2D8DCA3F2402} - (no file)
O2 - BHO: (no name) - {ACA175E6-6D89-AB07-232F-A6B6602E2FCB} - (no file)
O2 - BHO: (no name) - {ACA175E6-6D89-AB07-232F-A6B6602E2FCB} - (no file)
O2 - BHO: (no name) - {AEE963C3-B79E-B7F1-4CBF-657FECF4CE92} - (no file)
O2 - BHO: (no name) - {B089E72E-ADE9-1A9D-119A-E0D80FC41D7E} - (no file)
O2 - BHO: (no name) - {B12277E5-3C23-0E8D-AA5D-32EFD7D04A3A} - (no file)
O2 - BHO: (no name) - {B36A4008-5663-2ECF-9E70-FA3F4CC8F486} - (no file)
O2 - BHO: (no name) - {B550E44A-A371-83DE-2CDF-619537449A87} - (no file)
O2 - BHO: (no name) - {BA5B7E7E-7E42-3E5B-3207-687BB3F1D3E2} - (no file)
O2 - BHO: (no name) - {BCF6F430-0E1F-AE60-2401-4127E67C0846} - (no file)
O2 - BHO: (no name) - {BCF6F430-0E1F-AE60-2401-4127E67C0846} - (no file)
O2 - BHO: (no name) - {C517274B-EAF0-9359-4983-966F788D172B} - (no file)
O2 - BHO: (no name) - {C680FC92-CC8D-3933-941C-DB2ADEAD27D8} - (no file)
O2 - BHO: (no name) - {C7585E5B-0F99-BA93-522E-508509F8DD58} - (no file)
O2 - BHO: (no name) - {C8B9CC17-A97B-B9D8-2662-3D00AA17372D} - (no file)
O2 - BHO: (no name) - {CA536228-5961-D1A0-FEFF-CF26224A6BFA} - (no file)
O2 - BHO: (no name) - {CC38D1EE-B58B-D78E-9E8E-5F1BF05ABA95} - (no file)
O2 - BHO: (no name) - {CC47B529-8213-8FB0-00DB-D0FC8E0CCD82} - (no file)
O2 - BHO: (no name) - {CE7A710F-55BC-4498-742A-FEB5AF0058EF} - (no file)
O2 - BHO: (no name) - {CE8B07CF-9A43-6140-608C-092AA763D1BD} - (no file)
O2 - BHO: (no name) - {CFE89F1E-A19D-489A-F7BA-28801C2CC368} - (no file)
O2 - BHO: (no name) - {CFE89F1E-A19D-489A-F7BA-28801C2CC368} - (no file)
O2 - BHO: (no name) - {D4A99041-BBC8-A963-8327-6E17563E936B} - (no file)
O2 - BHO: Class - {D6D035D0-A506-A6E1-D7C2-A97C44056448} - C:\WINDOWS\system32\apimv32.dll
O2 - BHO: (no name) - {D843F6EE-4E69-643C-4943-BEFB0BC15E7E} - (no file)
O2 - BHO: (no name) - {D9844A71-2B40-71E7-2308-43F27CD08898} - (no file)
O2 - BHO: (no name) - {DD4E4285-FC77-25C4-758D-88C44D92F004} - (no file)
O2 - BHO: (no name) - {DF81C44D-3E60-F698-D3FF-CB7B4BFB1DFB} - (no file)
O2 - BHO: (no name) - {DFBA518F-AE34-EA17-0B78-90292FD1E61B} - (no file)
O2 - BHO: (no name) - {E38BBEC2-8E70-3C46-43FC-DD9D8553C2B0} - (no file)
O2 - BHO: (no name) - {E5E369D6-77FC-967A-5A18-5CE69B1CBE38} - (no file)
O2 - BHO: (no name) - {E5E988DC-7B26-44B2-3181-C20414A67661} - (no file)
O2 - BHO: (no name) - {E7A94CEA-006E-F819-DEAA-6D5374033C5E} - (no file)
O2 - BHO: (no name) - {EB9C0909-10FC-905B-3888-30E340436B10} - (no file)
O2 - BHO: (no name) - {EEFC716C-4EB3-E35E-8C8B-71772121F4C1} - (no file)
O2 - BHO: (no name) - {F24066EC-902B-5FD0-38BE-FCBA8F762791} - (no file)
O4 - HKLM\..\Run: [mfcxm32.exe] C:\WINDOWS\mfcxm32.exe
O23 - Service: Workstation NetLogon Service ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\netgt32.exe
O23 - Service: SmartFinder Uninstall (SmartFinder_Uninstall) - Unknown owner - C:\Documents and Settings\Jeff Trotter\Desktop\SFUninstaller.exe" service (file missing)


Exit HJThis but stay on Safe Mode.

======================================

Run Ccleaner. Click on Options, Select Advanced Now UNCHECK "Only delete files in Windows Temp folders older than 48 hours"
Make sure the Cleaner block on the left is selected. (Do not use the "Issues" block) Choose the Windows tab.
Check everything EXCEPT Advanced part of the Menu. Click on "Analyze". This process could take a while.
If you don't want to loose your login passwords to certain sites, click on Options, select cookies and move the ones you want to keep to the "cookies to keep" section, by highlighting and using the arrows in the middle.
Choose Run Cleaner.
When CCleaner shows how much has been removed, cleaning is finished. Click Exit.

If you have more than one users, run Ccleaner for every user.

======================================

Run about buster:

Now press Windows key and E key at the same time to bring up Windows Explorer and navigate to the c:\aboutbuster directory and double-click on AboutBuster.exe. Click Begin Removal to allow AboutBuster to scan. When it has finished, AboutBuster will open a 'Scan Completed' window. Click OK. Another information window will open. Click on Exit. AboutBuster will inform you that a log has been created. Click OK. I will need you to post that log later.

======================================

Still in Safe Mode, using Windows Explorer (right click on start, click on Explore), navigate to and delete the following files, if found:

C:\WINDOWS\system32\wmgyw.dll
C:\WINDOWS\system32\apimv32.dll
C:\WINDOWS\system32\netgt32.exe
C:\Documents and Settings\Jeff Trotter\Desktop\SFUninstaller.exe

======================================

Still in Safe Mode Run Ewido.

Click on Scanner
Click on Complete System Scan and the scan will begin.
While the scan is in progress you will be prompted to clean files, click OK
When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says 'Perform action with all infections' then choose clean and click OK.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report - click it.
Save the report.txt file to your desktop.

Now close ewido security suite.

Warning: While the scan is in progress, DO NOT open any folders or the Windows Control Panel !!

======================================

Now reboot in Normal Mode.

======================================

We need to see if we need to restore some deleted files:
Please check for the following files using the Windows Search Engine:

control.exe
rundll32.exe
wmplayer.exe
msconfig.exe
notepad.exe
shell.dll
SDHelper.dll


If any are missing or not working properly then you can download new copies from Merijn's Files and follow the instructions at that site to install them where they belong for your OS.

======================================

Reconnect to the internet. Please download

" Hoster
" Unzip Hoster.zip
" Open Hoster.exe
" Then click on "Restore Original Hosts"
" Close program when complete.
" Empty Recycle Bin
" Reboot and "copy/paste" a new log file into this thread, after completing any other instructions given
Warning: if you use a customized hosts file to block certain sites then this will overwrite all those entries as well and you will need to re enter them

======================================

Finally,Run Panda's ActiveScan from here and perform a full system scan.
- Once you are on the Panda site click the "Scan your PC" button
- A new window will open...click the big "Check Now" button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "Local Disks" to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

======================================

Now reboot and run hijackthis again and post a fresh log along with the about buster log, the Ewido log and the Panda report :flowers:

Edited by amateur, 16 March 2006 - 08:52 AM.


#3 cblaire

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Posted 21 March 2006 - 12:07 PM

Thanks Amateur!! :thumbsup: I followed your instructions to a "T". When I got to the scan the mfcxm32.exe section, I did have some results indicating that I have a trojan. :flowers: Here are the results I got from virustotal.com:

Antivirus Version Update Result
AntiVir 6.34.0.14 03.21.2006 TR/Dldr.Agent.TD.87
Avast 4.6.695.0 03.17.2006 no virus found
AVG 386 03.21.2006 Downloader.Agent.BLB
Avira 6.34.0.53 03.21.2006 TR/Dldr.Agent.TD.87
BitDefender 7.2 03.21.2006 Trojan.Downloader.Agent.TD
CAT-QuickHeal 8.00 03.20.2006 TrojanDownloader.Agent.td
ClamAV devel-20060126 03.21.2006 Trojan.Downloader.Agent-298
DrWeb 4.33 03.21.2006 Trojan.Feat.13
eTrust-InoculateIT 23.71.107 03.20.2006 Win32/Winshow.IU!Trojan
eTrust-Vet 12.4.2127 03.21.2006 Win32/Winshow.IU
Ewido 3.5 03.21.2006 Downloader.Agent.td
Fortinet 2.71.0.0 03.21.2006 suspicious
F-Prot 3.16c 03.20.2006 no virus found
Ikarus 0.2.59.0 03.21.2006 no virus found
Kaspersky 4.0.2.24 03.21.2006 Trojan-Downloader.Win32.Agent.td
McAfee 4722 03.20.2006 AdClicker-AJ
NOD32v2 1.1453 03.21.2006 a variant of Win32/TrojanDownloader.Agent.BQ
Norman 5.70.10 03.21.2006 W32/Agent.VHX
Panda 9.0.0.4 03.21.2006 Adware/SearchAid
Sophos 4.03.0 03.21.2006 Troj/SpyDldr-D
Symantec 8.0 03.21.2006 Trojan Horse
TheHacker 5.9.6.117 03.21.2006 Trojan/Downloader.Agent.td
UNA 1.83 03.21.2006 TrojanDownloader.Win32.Agent
VBA32 3.10.5 03.21.2006 Trojan-Downloader.Win32.Agent.td

I'll go ahead and finish the rest of your instructions, so I'll be disconnected from the Internet for a while. Please let me know if you how to get all these trojans off my PC!! :huh: Thanks! You're awesome!

claire

#4 amateur

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Posted 21 March 2006 - 12:14 PM

Hi cblair,

I suspected that. Please continue with the rest of the instructions. Make sure that you do them in the order they are given and without missing any. Thanks.

#5 amateur

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Posted 31 March 2006 - 12:26 PM

Due to lack of response, this thread will now be closed. If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread.and we will reopen it for you. This applies only to the original topic starter. Everyone else please begin a New Topic.




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