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Cursor jumping around. Was going to random sites.


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3 replies to this topic

#1 JennLowrey

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Posted 31 July 2012 - 07:40 PM

Hi,
I just got this computer& usred. The cursour jumps around, won't let me tyrpe. I was told to scan it fist with malware bytes. tred to. didn't remove the problem. Please help.
Not sure how to be clearer. it's hard to ty pe this with this jumping around thing.

th
anks
,
Jenn

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#2 Broni

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Posted 31 July 2012 - 10:00 PM

Are you saying that you got used computer?

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#3 JennLowrey

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Posted 01 August 2012 - 07:13 AM

I got a used computer. It's an ASUS laptop with windows 7. I don't know what it's infected with. I ran malware bytes and removed the listed infections, but it's still messed up. It's also infected my desktop, I gutess from putting it on the same router. I just figured out how to get the log, so here it is.

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.31.11

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Anita :: JENNIFERLOWERY [administrator]

8/1/2012 7:08:57 AM
mbam-log-2012-08-01 (07-08-57).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 225993
Time elapsed: 2 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|63639 (Trojan.Agent) -> Data: C:\PROGRA~3\LOCALS~1\Temp\mswurcr.bat -> Delete on reboot.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Edited by JennLowrey, 01 August 2012 - 07:37 AM.


#4 rotor123

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Posted 01 August 2012 - 12:22 PM

Topic now open in the Virus, Trojan, Spyware, and Malware Removal Logs
Hello, Jenn

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Response Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to a week, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Roger

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