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Google redirect, task manager disabled by admin, random tabs added


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3 replies to this topic

#1 mistermike40

mistermike40

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:10:32 AM

Posted 31 July 2012 - 03:12 PM

My computer is not right. I ran a deep scan SuperAntiSpyware and it found nothing. However my icons change size, I get redirected to other web pages, random tabs appear in Google Chrome, Task Manager won't run (disabled by Admin), Adobe Flash updates keep popping up, etc. Plus it seems a windows/services.??? file is corrupt but my antivirus software couldn't remove it.

I ran DDS successfully... but GAMR only allowed me to select Services/Registry/Files (everything else was greyed out (so I didn't run it yet). Thanks in advance for any help you can give me!

Here are the two DDS files:

DDS.txt

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_29
Run by Carter at 15:54:46 on 2012-07-31
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8190.6144 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Windows\SysWOW64\CtHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
"C:\Windows\SysWOW64\svchost.exe" -k LocalServiceDns
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
uRun: [Google Update] "C:\Users\Carter\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
mRun: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [CtxfiReg] CTXFIREG.exe /FAIL2
mRun: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
uPolicies-system: DisableTaskMgr = 0
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\OFFICE11\REFIEBAR.DLL
LSP: mswsock.dll
Trusted Zone: aol.com\free
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} - hxxp://ccfiles.creative.com/Web/softwareupdate/su2/ocx/20015/CTSUEng.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/110926/CTPID.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8F476A0C-F068-43F8-8495-FD92B7E820C9} : DhcpNameServer = 192.168.1.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: x-owacid2 - {5B290518-830E-4C57-A66B-E4F748900C27} - C:\Program Files (x86)\Microsoft\SMIME Client (2010)\mimectl.dll
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO-X64: Browser Defender BHO - No File
BHO-X64: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO-X64: AVG Do Not Track - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mRun-x64: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
mRun-x64: [CTHelper] CTHELPER.EXE
mRun-x64: [CTxfiHlp] CTXFIHLP.EXE
mRun-x64: [CtxfiReg] CTXFIREG.exe /FAIL2
mRun-x64: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Carter\AppData\Roaming\Mozilla\Firefox\Profiles\1ewtdh4s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Users\Carter\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgidsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-7-4 5160568]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 193288]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe [2011-4-29 337872]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]
R3 bdfm;bdfm;C:\Windows\system32\drivers\bdfm.sys --> C:\Windows\system32\drivers\bdfm.sys [?]
R3 COMMONFX.SYS;COMMONFX.SYS;C:\Windows\system32\drivers\COMMONFX.SYS --> C:\Windows\system32\drivers\COMMONFX.SYS [?]
R3 CTAUDFX.SYS;CTAUDFX.SYS;C:\Windows\system32\drivers\CTAUDFX.SYS --> C:\Windows\system32\drivers\CTAUDFX.SYS [?]
R3 CTSBLFX.SYS;CTSBLFX.SYS;C:\Windows\system32\drivers\CTSBLFX.SYS --> C:\Windows\system32\drivers\CTSBLFX.SYS [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-25 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-5-7 257696]
S3 COMMONFX;COMMONFX;C:\Windows\system32\drivers\COMMONFX.SYS --> C:\Windows\system32\drivers\COMMONFX.SYS [?]
S3 CTAUDFX;CTAUDFX;C:\Windows\system32\drivers\CTAUDFX.SYS --> C:\Windows\system32\drivers\CTAUDFX.SYS [?]
S3 CTERFXFX.SYS;CTERFXFX.SYS;C:\Windows\system32\drivers\CTERFXFX.SYS --> C:\Windows\system32\drivers\CTERFXFX.SYS [?]
S3 CTERFXFX;CTERFXFX;C:\Windows\system32\drivers\CTERFXFX.SYS --> C:\Windows\system32\drivers\CTERFXFX.SYS [?]
S3 CTSBLFX;CTSBLFX;C:\Windows\system32\drivers\CTSBLFX.SYS --> C:\Windows\system32\drivers\CTSBLFX.SYS [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-25 136176]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-29 129976]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S4 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
S4 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-12-12 79360]
S4 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-12-12 79360]
S4 VMUSBArbService;VMware USB Arbitration Service;C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe [2010-9-21 539184]
.
=============== Created Last 30 ================
.
2012-07-30 20:00:43 -------- d-----w- C:\Users\Carter\AppData\Roaming\Roaming
2012-07-30 00:51:56 -------- d-----w- C:\Users\Carter\AppData\Local\visi_coupon
.
==================== Find3M ====================
.
2012-07-31 18:52:13 81984 ----a-w- C:\Windows\System32\bdod.bin
2012-07-29 23:52:55 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-29 23:52:55 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-03 17:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-05-15 04:01:31 1188864 ----a-w- C:\Windows\System32\wininet.dll
2012-05-15 03:03:54 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-05-15 01:32:33 3146752 ----a-w- C:\Windows\System32\win32k.sys
2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
.
============= FINISH: 15:55:46.86 ===============



Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/11/2011 11:19:19 PM
System Uptime: 7/31/2012 3:46:09 PM (0 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | GA-MA770T-UD3P
Processor: AMD Phenom™ II X4 965 Processor | Socket M2 | 3400/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 596 GiB total, 439.908 GiB free.
D: is FIXED (NTFS) - 466 GiB total, 46.199 GiB free.
E: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: VMware Virtual Ethernet Adapter for VMnet1
Device ID: ROOT\VMWARE\0000
Manufacturer: VMware, Inc.
Name: VMware Virtual Ethernet Adapter for VMnet1
PNP Device ID: ROOT\VMWARE\0000
Service: VMnetAdapter
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: VMware Virtual Ethernet Adapter for VMnet8
Device ID: ROOT\VMWARE\0001
Manufacturer: VMware, Inc.
Name: VMware Virtual Ethernet Adapter for VMnet8
PNP Device ID: ROOT\VMWARE\0001
Service: VMnetAdapter
.
==== System Restore Points ===================
.
RP61: 7/5/2012 7:29:02 PM - Scheduled Checkpoint
RP62: 7/13/2012 4:38:50 PM - Scheduled Checkpoint
RP63: 7/21/2012 4:05:57 PM - Scheduled Checkpoint
RP64: 7/28/2012 4:34:58 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
µTorrent
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.3
AMD DnD V1.0.20
Apple Application Support
Apple Software Update
Audacity 1.3.12 (Unicode)
Baseball Mogul 2010
BlitzIn 2.7
BlitzIn 2.8
Browser Defender 3.0
Catalyst Control Center InstallProxy
CDex extraction audio
ChessBase 11
Chessmaster 9000
Creative ALchemy
Creative Audio Console
Creative MediaSource 5
Creative Software AutoUpdate
Creative WaveStudio 7
Crysis® 2
Diablo II
Diablo III
DSound Virtual Guitar Boxes Vol. 1
Epson Event Manager
EPSON Scan
EpsonNet Print
EpsonNet Setup 3.3
Free Mp3 Wma Converter V 1.91
GoldWave v5.58
Google Chrome
Google Earth Plug-in
Google Talk (remove only)
Google Update Helper
ImgBurn
iZotope Ozone 3
Java Auto Updater
Java™ 6 Update 29
KISS Psycho Circus - The Nightmare Child
LAME v3.98.3 for Audacity
Madden NFL 08
Malwarebytes Anti-Malware version 1.62.0.1300
Microsoft Links 2003
Microsoft Office Professional Edition 2003
Microsoft Primary Interoperability Assemblies 2005
Microsoft S/MIME
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Mozilla Firefox 12.0 (x86 en-US)
Mozilla Maintenance Service
Mp3tag v2.47b
NHL 2001 Demo
OpenAL
PhotoPad Image Editor
PowerISO
PunkBuster Services
QuickTime
RSA SecurID Software Token
RSO Vocal Magic Pro VST
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
SONAR 8.5 Studio
SpywareBlaster 4.6
Strategic Baseball Simulator 4.9.2
The Lord of the Rings FREE Trial
tools-freebsd
tools-linux
tools-netware
tools-solaris
tools-windows
tools-winPre2k
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Visual Studio 2008 x64 Redistributables
VLC media player 1.1.6
VMware Workstation
Winamp
Winamp Detector Plug-in
Windows Media Encoder 9 Series
WinRAR 4.00 (32-bit)
WinZip 14.5
Wolfenstein - Enemy Territory
Yahoo! Messenger
Yahoo! Software Update
.
==== Event Viewer Messages From Past Week ========
.
7/31/2012 3:46:58 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
7/31/2012 3:46:58 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
7/31/2012 3:46:44 PM, Error: Service Control Manager [7000] - The BDSelfPr service failed to start due to the following error: The system cannot find the file specified.
7/31/2012 2:53:30 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
7/31/2012 2:53:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/31/2012 2:53:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
7/31/2012 2:53:09 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 discache SASDIFSV SASKUTIL SCDEmu spldr Wanarpv6
7/31/2012 12:36:30 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer JENNY-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8F476A0C-F068-43F8-8495-FD92B7E820C9}. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 August 2012 - 12:07 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 August 2012 - 11:17 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:32 AM

Posted 10 August 2012 - 07:17 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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