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can someone help


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#1 randall2671

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Posted 30 July 2012 - 09:42 PM

i have windows7 ultimate on my pc when i run scan it says trojan/win32/voundo all my program are gone from my control panel i dont even know how its still working can anyone please help with this

*Moderator Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Queen-Evie*

Edited by Queen-Evie, 30 July 2012 - 10:34 PM.


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#2 Maseo

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Posted 30 July 2012 - 10:15 PM

try running the 'malicious software removal tool' by going to
start menu >>in the searchbox type mrt

once the tool shows up, follow the prompts to run the app, its designed to rremove the infected malware from your system 32 files.
Run a 'full scan' with this tool.

If the tool will not operate because of system corruption, goto microsoft download center and download it from their free and then run it.

post back results of this , and if needed we can move to other options for you.

Edited by Maseo, 30 July 2012 - 10:16 PM.


#3 randall2671

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Posted 31 July 2012 - 12:47 PM

scan say nothing is infected i tryed to copie list but would not let me




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