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Laptop infected with partner37 virus, help!


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2 replies to this topic

#1 DeltusB

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Posted 30 July 2012 - 06:14 PM

Hi,

My laptop is infected with the partner37 virus. I first noticed it a few weeks ago, then last week I ran Malwarebytes and Windows7 sec essentials (on macbook pro) but nothing was found. Today the usual symptoms reappeared: very slow loading of a particular web page and then the partner37 site. Also, in the past I would get a ngix http error page...

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#2 nasdaq

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Posted 04 August 2012 - 10:49 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.

Please post the logs for my review.

#3 nasdaq

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Posted 10 August 2012 - 08:26 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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