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external hard drive not recognized


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#1 vespa

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Posted 30 July 2012 - 05:30 PM

I have a "Fantom Drives-Green Drive" external hard drive I'm trying to install.
The green power light is on and the hard drive is running. The computer does the double-beep when the hard drive power is turned on. But when I open the computer window, it does not show up under removable storage devices. The hard drive worked with another computer. I have a Dell Inspiron w/Vista Home Premium. I need an answer a neophyte operator can understand.

Thank you, Vespa

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#2 rotor123

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Posted 30 July 2012 - 06:24 PM

Right click on Computer, Choose manage, then click on disk management with it plugged in and see if it is showing up there. Or post a listing of what is showing up.

It may be showing up with no drive letter. If so do not format and do not initialize to avoid data loss. Report back.

Roger

Edited by rotor123, 30 July 2012 - 06:26 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

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