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Fathers PC with a Bootkit infection I Think


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#1 herg62123

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Posted 30 July 2012 - 04:42 PM

Ok I am pretty good at working on a computer to clean it up but I have my fathers PC and I am thinking it has a bootkit infection but not sure.

I have reinstalled Windows 7 Home Premium from an OEM Disk, I have also installed MBAM & Microsoft Secruity Essentials.

The PC takes a while to boot up and ever so often the PC freezes for a minute or two.

Before the reinstall this PC had the Zero Access on it and I removed it. I informed him that the nature of this trojan it is best to reinstall to make sure the trojan is gone.

He agreed to that and this is where I am at now.

If someone can further help me just make sure there is no other problem I thank you.

This is an HP p6821p Desktop running windows 7 Home Premium PC. It has 4gbs of RAM.

I await your help just to make sure it is clean.
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#2 Broni

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Posted 30 July 2012 - 06:45 PM

How exactly did you reinstall Windows?
Was the hard drive formatted?

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#3 herg62123

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Posted 30 July 2012 - 07:19 PM

I installed the OEM Disk and did a clean install instead of repair install.
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#4 Broni

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Posted 30 July 2012 - 07:37 PM

If you used some restorations disk it actually doesn't format hard drive so if you're infected with ZeroAccess rootkit, most likely, it's still there.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#5 herg62123

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Posted 30 July 2012 - 07:52 PM

DONE AND POSTED HERE - http://www.bleepingcomputer.com/forums/topic463162.html
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