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TR/Rogue.kdv.683151 - rootkit - keeps coming back


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2 replies to this topic

#1 justo316

justo316

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Posted 30 July 2012 - 04:52 AM

I have a Windows 7 64bit laptop I am trying to clean. So far, I've run Malwarebytes, Spybot, CCleaner (temp files & registry) and Avira.

I am left with Avira constantly telling me I have a few infections left. It will delete the files, but they only come back after I reboot.
This is the supposed infected file that always shows up:
C:\Users\*username*\AppData\Local\rrsrlshm\axkevsqd.exe
There are also a few suspicious looking txt files (random filenames) in C:\Users\*username*\AppData\Local\ that get recreated if I delete them, as well as a startup entry for axkevsqd.exe.

Avira tells me this is a TR/Rogue.kdv.683151 infection.

Thinking this was a rootkit problem, I have also tried scanning with TDSSKiller (picks up nothing). RKill fails to complete. Removing suspicious entries with Hijackthis doesn't stick (they come back). ASWMbr says it's Win32.Malware-Gen infection.

My client would like me to try remove the virus rather than reformat if possible so I hope you guys can help me out :)



// DDS Logs to follow as instructed //
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Chris at 17:32:20 on 2012-07-30
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.4061.2901 [GMT 8:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\hasplms.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\ThpSrv.exe
C:\Windows\System32\ThpSrv.exe
C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\Sierra Wireless Inc\WebUpdater\TRUUpdater.exe
C:\Program Files (x86)\Telstra\Telstra Turbo Connection Manager\WaHelper.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
mURLSearchHooks: H - No File
mWinlogon: Userinit=C:\Windows\system32\userinit.exe,,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {37483B40-C254-4A72-BDA4-22EE90182C1E} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
mRun: [TRUUpdater] "C:\Program Files (x86)\Sierra Wireless Inc\WebUpdater\TRUUpdater.exe" /bkground
mRun: [WatcherHelper] "C:\Program Files (x86)\Telstra\Telstra Turbo Connection Manager\WaHelper.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Recordpad] "C:\Program Files (x86)\NCH Software\Recordpad\recordpad.exe" -logon
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxps://office.monadelphous.com.au/,DanaInfo=audcaml01.monadelphous.com.au+dwa7W.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://office.monadelphous.com.au/dana-cached/sc/JuniperSetupClient.cab
TCP: DhcpNameServer = 192.168.0.100
TCP: Interfaces\{29B11764-6463-47AD-8F44-3577702C899B} : DhcpNameServer = 192.168.0.100
TCP: Interfaces\{29B11764-6463-47AD-8F44-3577702C899B}\14E67656C616 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{29B11764-6463-47AD-8F44-3577702C899B}\D4F647F627F6C616 : DhcpNameServer = 61.9.242.33 61.9.226.33
TCP: Interfaces\{637BBC91-EAEA-4C81-98E7-9ABEEC02E366} : DhcpNameServer = 61.9.242.33 61.9.226.33
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB-X64: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {37483B40-C254-4A72-BDA4-22EE90182C1E} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
mRun-x64: [TRUUpdater] "C:\Program Files (x86)\Sierra Wireless Inc\WebUpdater\TRUUpdater.exe" /bkground
mRun-x64: [WatcherHelper] "C:\Program Files (x86)\Telstra\Telstra Turbo Connection Manager\WaHelper.exe"
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [Recordpad] "C:\Program Files (x86)\NCH Software\Recordpad\recordpad.exe" -logon
mRun-x64: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\Windows\system32\DRIVERS\thpdrv.sys --> C:\Windows\system32\DRIVERS\thpdrv.sys [?]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\Windows\system32\DRIVERS\Thpevm.SYS --> C:\Windows\system32\DRIVERS\Thpevm.SYS [?]
R1 avkmgr;avkmgr;C:\Windows\system32\DRIVERS\avkmgr.sys --> C:\Windows\system32\DRIVERS\avkmgr.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 aksdf;aksdf;\??\C:\Windows\system32\drivers\aksdf.sys --> C:\Windows\system32\drivers\aksdf.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2012-7-28 86224]
R2 AntiVirService;Avira Realtime Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2012-7-28 110032]
R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]
R2 hasplms;Sentinel HASP License Manager;C:\Windows\system32\hasplms.exe -run --> C:\Windows\system32\hasplms.exe -run [?]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-3-29 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-29 250056]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-3-29 136176]
S3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 SWNC8U52;Sierra Wireless MUX NDIS Driver (UMTS52);C:\Windows\system32\DRIVERS\swnc8u52.sys --> C:\Windows\system32\DRIVERS\swnc8u52.sys [?]
S3 SWUMX52;Sierra Wireless USB MUX Driver (UMTS52);C:\Windows\system32\DRIVERS\swumx52.sys --> C:\Windows\system32\DRIVERS\swumx52.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-07-30 04:39:39 -------- d-----w- C:\ProgramData\Sophos
2012-07-30 04:39:32 73728 ----a-r- C:\Users\Chris\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-07-30 04:39:31 73728 ----a-r- C:\Users\Chris\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2012-07-30 04:39:31 73728 ----a-r- C:\Users\Chris\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\ARPPRODUCTICON.exe
2012-07-30 04:39:29 -------- d-----w- C:\Program Files (x86)\Sophos
2012-07-30 02:43:02 -------- d-sh--w- C:\$RECYCLE.BIN
2012-07-30 02:00:20 98816 ----a-w- C:\Windows\sed.exe
2012-07-30 02:00:20 518144 ----a-w- C:\Windows\SWREG.exe
2012-07-30 02:00:20 256000 ----a-w- C:\Windows\PEV.exe
2012-07-30 02:00:20 208896 ----a-w- C:\Windows\MBR.exe
2012-07-30 01:52:36 -------- d-----w- C:\Users\Chris\AppData\Local\rrsrlshm
2012-07-30 01:42:46 388096 ----a-r- C:\Users\Chris\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-07-30 01:42:46 -------- d-----w- C:\Program Files (x86)\Trend Micro
2012-07-28 17:15:30 476976 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2012-07-28 09:36:08 -------- d-----w- C:\Users\Chris\AppData\Roaming\Avira
2012-07-28 09:31:46 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2012-07-28 09:31:46 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2012-07-28 09:30:48 -------- d-----w- C:\Users\Chris\AppData\Roaming\Malwarebytes
2012-07-28 09:30:45 -------- d-----w- C:\Program Files\CCleaner
2012-07-28 09:30:13 98848 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
2012-07-28 09:30:13 27760 ----a-w- C:\Windows\System32\drivers\avkmgr.sys
2012-07-28 09:30:12 -------- d-----w- C:\ProgramData\Avira
2012-07-28 09:30:12 -------- d-----w- C:\Program Files (x86)\Avira
2012-07-28 09:30:03 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-28 09:30:03 -------- d-----w- C:\ProgramData\Malwarebytes
2012-07-28 09:30:02 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-07-28 09:23:36 -------- d-----w- C:\Windows\pss
2012-07-28 06:49:04 -------- d-----w- C:\N360_BACKUP
2012-07-28 06:46:48 -------- d-----w- C:\Windows\SysWow64\N360_BACKUP
2012-07-01 00:41:25 -------- d-----w- C:\Users\Chris\AppData\Local\ElevatedDiagnostics
.
==================== Find3M ====================
.
2012-07-28 17:14:55 472880 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-07-27 12:52:22 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-27 12:52:22 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 07:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 07:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
.
============= FINISH: 17:32:51.17 ===============

Attached Files



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Posted 04 August 2012 - 04:55 AM

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    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

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Posted 09 August 2012 - 05:00 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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