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mouse and keyboard frozen at login screen


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10 replies to this topic

#1 kelliegirl

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Posted 29 July 2012 - 11:41 PM

Hello everyone,

Here's the problem:
I cannot login at the Windows Welcome screen. The keyboard and mouse freezes, so i cannot login. They do not work in safemode either. I have a Dell 5150/E510 desktop with Windows Xp media center edition. And i am using a microsoft usb keyboard and a GE usb mouse. I do not have a Windows Xp or recovery disk. I have a Hiren's boot disk and the Ultimate boot disk for Windows. I have run the anti virus and anti spyware, and rootkit finders on both and they have found some spyware and malware, plus 2 virus's which i have deleted. Nothing i do seems to get me past the login screen to the desktop. System recovery (Ctrl+ f 11) does not work. I have also used a Recovery Console bootable disk and have tried the fixboot, and fixmbr--still cannot login to get to desktop. I do have a 'System Recovery disk' which is Linux based--but have not used yet. For the past week i have googled and tried everything to get past the login. Are the Windows files so corrupted that i may have to install a Linux based OS?

P.S. My grandkids were on the computer--and i don't know what they did that caused this problem.

Thank-You
kelliegirl

Edited by hamluis, 30 July 2012 - 03:58 AM.
Moved from XP to Am I Infected, put on Unbootable List - Hamluis.


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#2 Elise

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Posted 30 July 2012 - 04:50 AM

Unfortunately we do not support Hiren's Boot CD, not only does the image contain copyright-protected microsoft files, it contains also a few illegal/questionable applications.

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert it back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Saurabh A

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Posted 30 July 2012 - 06:43 AM

Hi kelliegirl,

My name is Saurabh.

I understand the inconvenience that you may be facing as unable to use the computer. Would be glad to assist.
Undoubtedly, there is a possibility of this being due to a virus infection. However, you have mentioned about the system not working in the safe mode as well.

I would highly recommend you also run the Dell Hardware Diagnostics – Pre Boot System Assessment. Please refer to the process to run the diagnostics by clicking the following link (PSA Diagnostics): http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_300428&isLegacy=true

Kindly mention the results of the tests. Will take it forward from there on.

Thanks & Regards
Saurabh_A

Edited by Orange Blossom, 11 August 2012 - 06:47 AM.
Revealed link and removed spammy content. ~ OB


#4 Elise

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Posted 30 July 2012 - 07:13 AM

@ Dell - Saurabh A, very likely the mouse/keyboard controller driver is missing or corrupt, which is not a hardware problem, nor will be detected by a hardware diagnostic. :)

The system recovery options no longer work because the MBR was rewritten.

Furthermore while we appreciate very much your willingness to provide help for Dell-specific issues, this is not the case here, please refer also to the AII pinned topic Instructions for posting advice in Am I Infected


@ Kelliegirl, if you still need help, please proceed with the steps in post #2 of this topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 kelliegirl

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Posted 30 July 2012 - 09:26 PM

Elise,

Mon Jul 30 22:08:36 UTC 2012
Driver report for /mnt/sda2/i386/SP1/Windows/System32/Drivers /mnt/sda2/i386/SP1/Windows/System32/Drivers/mrxsmb.sys has NO Company Name! /mnt/sda2/i386/SP1/Windows/System32/Drivers/rdbss.sys has NO Company Name! /mnt/sda2/i386/SP1/Windows/System32/Drivers/srv.sys has NO Company Name!

7f09b37065b61ddbc6116f612e6183d1 /mnt/sda2/i386/SP1/Windows/System32/Drivers/mrxsmb.sys
Microsoft Corporation

1fd256b6025449dca3670574c0229d65 /mnt/sda2/i386/SP1/Windows/System32/Drivers/rdbss.sys
Microsoft Corporation

20fb95da0093f45825b6d0d74e1ffb9f /mnt/sda2/i386/SP1/Windows/System32/Drivers/srv.sys
Microsoft Corporation

Driver report for /mnt/sda2/i386/SP2/Windows/System32/Drivers /mnt/sda2/i386/SP2/Windows/System32/Drivers/mrxsmb.sys has NO Company Name! /mnt/sda2/i386/SP2/Windows/System32/Drivers/srv.sys has NO Company Name!

7b195060ff456fa65954c72c5c1640ff /mnt/sda2/i386/SP2/Windows/System32/Drivers/mrxsmb.sys
Microsoft Corporation

54e79b08d0abc9c551d0fe69cc2f87ec /mnt/sda2/i386/SP2/Windows/System32/Drivers/srv.sys
Microsoft Corporation

Driver report for /mnt/sda2/WINDOWS/system32/drivers

6abb91494fe6c59089b9336452ab2ea3 ABP480N5.SYS
Microsoft Corporation

9859c0f6936e723e4892d7141b1327d5 acpiec.sys
Microsoft Corporation

8fd99680a539792a30e97944fdaecf17 acpi.sys
Microsoft Corporation

9a11864873da202c996558b2106b0bbc adpu160m.sys
Microsoft Corporation

8bed39e3c35d6a489438b8141717a557 aec.sys
Microsoft Corporation

7618d5218f2a614672ec61a80d854a37 afd.sys
Microsoft Corporation

08fd04aa961bdc77fb983f328334e3d7 agp440.sys
Microsoft Corporation

03a7e0922acfe1b07d5db2eeb0773063 agpcpq.sys
Microsoft Corporation

c23ea9b5f46c7f7910db3eab648ff013 aha154x.sys
Microsoft Corporation

19dd0fb48b0c18892f70e2e7d61a1529 aic78u2.sys
Microsoft Corporation

b7fe594a7468aa0132deb03fb8e34326 aic78xx.sys
Microsoft Corporation

1140ab9938809700b46bb88e46d72a96 aliide.sys
Acer Laboratories

cb08aed0de2dd889a8a820cd8082d83c alim1541.sys
Microsoft Corporation

95b4fb835e28aa1336ceeb07fd5b9398 amdagp.sys
Advanced Micro Devices

d7701d7e72243286cc88c9973d891057 amdk6.sys
Microsoft Corporation

8fce268cdbdd83b23419d1f35f42c7b1 amdk7.sys
Microsoft Corporation

79f5add8d24bd6893f2903a3e2f3fad6 amsint.sys
Microsoft Corporation

b5b8a80875c1dededa8b02765642c32f arp1394.sys
Microsoft Corporation

69eb0cc7714b32896ccbfd5edcbea447 asc3350p.sys
Microsoft Corporation

5d8de112aa0254b907861e9e9c31d597 asc3550.sys
Advanced System Products

62d318e9a0c8fc9b780008e724283707 asc.sys
Advanced System Products

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Microsoft Corporation

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Microsoft Corporation

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ATI Technologies

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ATI Technologies

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ATI Technologies

9d318099bf3876a4af4bc75966d27603 ati1raxx.sys
ATI Technologies

bcaf267b10620f8c93f6e87ab726e145 ati1rvxx.sys
ATI Technologies

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ATI Technologies

f7706dae7d101f1b19ce552d772ebfce ati1ttxx.sys
ATI Technologies

6f714b4720dd80ffa9f8d2731594ea4c ati1tuxx.sys
ATI Technologies

67ffbc158dd4d27ba3fc92c6acd87f73 ati1xbxx.sys
ATI Technologies

0d8cab1f08f7d3c4de228b49e12e596a ati1xsxx.sys
ATI Technologies

2d030c2f6b036ca0bc243e1b16d924d1 ati2mtaa.sys
ATI Technologies

03621f7f968ff63713943405deb777f9 ati2mtag.sys
ATI Technologies

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ATI Technologies

ed4c2bf8403f4437987c0ba09cf48716 atinmdxx.sys
ATI Technologies

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ATI Technologies

da36687d701c833430605a298731410b atinraxx.sys
ATI Technologies

a7a01b907db63898d40b0a14248ff9a2 atinrvxx.sys
ATI Technologies

ceddee2e0591894d19654d458fd3b9be atinsnxx.sys
ATI Technologies

d80a8f6c0a717446496c3a06d33b0d9c atinttxx.sys
ATI Technologies

edd66332608d27f4fd5069bcd0bc5164 atintuxx.sys
ATI Technologies

3e7d485cbd0b0d9f6ea2ad9442411831 atinxbxx.sys
ATI Technologies

77b575d7aab35d5908ae6ce681608d62 atinxsxx.sys
ATI Technologies

9916c1225104ba14794209cfa8012159 atmarpc.sys
Microsoft Corporation

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Microsoft Corporation

ae76348a2605fb197fa8ff1d6f547836 atmlane.sys
Microsoft Corporation

e7ef69b38d17ba01f914ae8f66216a38 atmuni.sys
Microsoft Corporation

d9f724aa26c010a217c97606b160ed68 audstub.sys
Microsoft Corporation

fa6336f05695e39995884d0c959c9608 avgfwdx.sys
AVG Technologies

277fc6b0f0be23bae7e63f184034b2fe AVGIDSxx.sys
AVG Technologies

b8c187439d27aba430dd69fdcf1fa657 avgldx86.sys
AVG Technologies

80ff2b1b7eeda966394f0baa895bbf4b avgmfx86.sys
AVG Technologies

5bbcd8646074a3af4ee9b321d12c2b64 avgrkx86.sys
AVG Technologies

9a7a93388f503a34e7339ae7f9997449 avgtdix.sys
AVG Technologies

da1f27d85e0d1525f6621372e7b685e9 beep.sys
Microsoft Corporation

f934d1b230f84e1d19dd00ac5a7a83ed bridge.sys
Microsoft Corporation

92a964547b96d697e5e9ed43b4297f5a BrScnUsb.sys
Brother Industries

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Brother Industries

b67512da42c0c90bf236d5485226c1c7 BrUsbSib.sys
Brother Industries

b279426e3c0c344893ed78a613a73bde bthenum.sys
Microsoft Corporation

fca6f069597b62d42495191ace3fc6c1 bthmodem.sys
Microsoft Corporation

80602b8746d3738f5886ce3d67ef06b6 bthpan.sys
Microsoft Corporation

662bfd909447dd9cc15b1a1c366583b4 bthport.sys
Microsoft Corporation

bb68cebffd181e18a26112d1b9f90f3d bthprint.sys
Microsoft Corporation

61364cd71ef63b0f038b7e9df00f1efa bthusb.sys
Microsoft Corporation

a839289518d08655e2162f3ecf3ee485 Camav.sys
H`VS_VERSION_INFO?(aXStringFileInfobDCommentsMadeByDevguru.co.krRCompanyNameSamsungelectronics,IncTFileDescriptionSamsungVideoCapturebFileVersion,,,nInternalNameCamAv.sysz+LegalCopyrightCopyright©Samsungelectronics,Inc(LegalTrademarks<nOriginalFilenameCamAv.sysPrivateBuildRProductNameSamsungelectronics,Inc<bProductVersion,,,nSpecialBuildForVistaDVarFileInfo$Translationt*

5320b8515bff632b85a97bd12da08825 camflt.sys
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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

1f4260cc5b42272d71f79e570a27a4fe cdrom.sys
Microsoft Corporation

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Ravisent Technologies

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Microsoft Corporation

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CMD Technology

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Microsoft Corporation

9624293e55ad405415862b504ca95b73 cpqdap01.sys
Compaq Computer Corp

f50d9bdbb25cce075e514dc07472a22f crusoe.sys
Microsoft Corporation

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Mylex Corporation

683789caa3864eb46125ae86ff677d34 dac960nt.sys
Microsoft Corporation

e65e2353a5d74ea89971cb918eeeb2f6 diskdump.sys
Microsoft Corporation

044452051f3e02e7963599fc8f4f3e25 disk.sys
Microsoft Corporation

d979bebcf7edcc9c9ee1857d1a68c67b DLACDBHM.SYS
Sonic Solutions

7ee0852ae8907689df25049dcd2342e8 DLARTL_N.SYS
Sonic Solutions

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Microsoft Corp

7c824cf7bbde77d95c08005717a95f6f dmio.sys
Microsoft Corp

e9317282a63ca4d188c0df5e09c6ac5f dmload.sys
Microsoft Corp

8a208dfcf89792a484e76c40e5f50b45 dmusic.sys
Microsoft Corporation

40f3b93b4e5b0126f2f5c0a7a5e22660 dpti2o.sys
Microsoft Corporation

8f5fcff8e8848afac920905fbd9d33c8 drmkaud.sys
Microsoft Corporation

6cb08593487f5701d2d2254e693eafce drmk.sys
Microsoft Corporation

fd0f95981fef9073659d8ec58e40aa3c DRVMCDB.SYS
Sonic Solutions

b4869d320428cdc5ec4d7f5e808e99b5 DRVNDDM.SYS
Sonic Solutions

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rH`||VS_VERSION_INFObb?StringFileInfodbCommentsvCompanyNameGtekoLtd.>vFileDescriptionGUniDriverbFileVersion,,,vInternalNameGUniDrivern%LegalCopyrightCopyright©-GtekoLtd.(LegalTrademarksFOriginalFilenameGUniDriver.sysPrivateBuildDProductNameGtekoDiagnostics<bProductVersion,,,SpecialBuildDVarFileInfo$Translationr*

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

95974e66d3de4951d29e28e8bc0b644c e100b325.sys
Intel Corporation

38d332a6d56af32635675f132548343e fastfat.sys
Microsoft Corporation

92cdd60b6730b9f50f6a1a0c1f8cdc81 fdc.sys
Microsoft Corporation

d45926117eb9fa946a6af572fbe1caa3 fips.sys
Microsoft Corporation

9d27e7b80bfcdf1cdd9b555862d5e7f0 flpydisk.sys
Microsoft Corporation

b2cf4b0786f8212cb92ed2b50c6db6b0 fltmgr.sys
Microsoft Corporation

3e1e2bd4f39b0e2b7dc4f4d2bcc2779a fs_rec.sys
Microsoft Corporation

455f778ee14368468560bd7cb8c854d0 fsvga.sys
Microsoft Corporation

6ac26732762483366c3969c9e4d2259d ftdisk.sys
Microsoft Corporation

3a74c423cf6bcca6982715878f450a3b gagp30kx.sys
Microsoft Corporation

8182ff89c65e4d38b2de4bb0fb18564e GEARAspiWDM.sys
GEAR Software

573c7d0a32852b48f3058cfd8026f511 hdaudbus.sys
Windows Server DDK provider

9131ede087af04a7d80f7ebadc164254 Hdaudio.sys
Windows Server DDK provider

7bd2de4c85eb4241eed57672b16a7d8d hidbth.sys
Microsoft Corporation

1af592532532a402ed7c060f6954004f hidclass.sys
Microsoft Corporation

bb1a6fb7d35a91e599973fa74a619056 hidir.sys
Microsoft Corporation

96eccf28fdbf1b2cc12725818a63628d hidparse.sys
Microsoft Corporation

ccf82c5ec8a7326c3066de870c06daf1 hidusb.sys
Microsoft Corporation

b028377dea0546a5fcfba928a8aefae0 hpn.sys
Microsoft Corporation

970178e8e003eb1481293830069624b9 hsfbs2s2.sys
Conexant

f59ed5a43b988a18ef582bb07b2327a7 HSF_CNXT.sys
Conexant

1225ebea76aac3c84df6c54fe5e5d8be hsfcxts2.sys
Conexant

ebb354438a4c5a3327fb97306260714a hsfdpsp2.sys
Conexant

60e1604729a15ef4a3b05f298427b3b1 HSF_DP.sys
Conexant

77e4ff0b73bc0aeaaf39bf0c8104231f HSFHWBS2.sys
Conexant

f80a415ef82cd06ffaf0d971528ead38 http.sys
Microsoft Corporation

9368670bd426ebea5e8b18a62416ec28 i2omgmt.sys
Microsoft Corporation

f10863bf1ccc290babd1a09188ae49e0 i2omp.sys
Microsoft Corporation

4a0b06aa8943c1e332520f7440c0aa30 i8042prt.sys
Microsoft Corporation

5a8e05f1d5c36abd58cffa111eb325ea ialmnt5.sys
Intel Corporation

083a052659f5310dd8b6a6cb05edcf8e imapi.sys
Microsoft Corporation

4a40e045faee58631fd8d91afc620719 ini910u.sys
Microsoft Corporation

b5466a9250342a7aa0cd1fba13420678 intelide.sys
Microsoft Corporation

8c953733d8f36eb2133f5bb58808b66b intelppm.sys
Microsoft Corporation

3bb22519a194418d5fec05d800a19ad0 ip6fw.sys
Microsoft Corporation

731f22ba402ee4b62748adaf6363c182 ipfltdrv.sys
Microsoft Corporation

b87ab476dcf76e72010632b5550955f5 ipinip.sys
Microsoft Corporation

cc748ea12c6effde940ee98098bf96bb ipnat.sys
Microsoft Corporation

23c74d75e36e7158768dd63d92789a91 ipsec.sys
Microsoft Corporation

9121d8ffff773c66bbf4955e4f7aac23 iqvw32.sys
Intel Corporation

b43b36b382aea10861f7c7a37f9d4ae2 irbus.sys
Microsoft Corporation

c93c9ff7b04d772627a3646d89f7bf89 irenum.sys
Microsoft Corporation

05a299ec56e52649b1cf2fc52d20f2d7 isapnp.sys
Microsoft Corporation

463c1ec80cd17420a542b7f36a36f128 kbdclass.sys
Microsoft Corporation

9ef487a186dea361aa06913a75b3fa99 kbdhid.sys
Microsoft Corporation

692bcf44383d056aed41b045a323d378 kmixer.sys
Microsoft Corporation

b467646c54cc746128904e1654c750c1 ksecdd.sys
Microsoft Corporation

0753515f78df7f271a5e61c20bcd36a1 ks.sys
Microsoft Corporation

69a6268d7f81e53d568ab4e7e991caf3 mbam.sys
Malwarebytes Corporation

d1f8be91ed4ddb671d42e473e3fe71ab mcd.sys
Microsoft Corporation

eeaea6514ba7c9d273b5e87c4e1aab30 mdmxsdk.sys
Conexant

a7da20ab18a1bdae28b0f349e57da0d1 mf.sys
Microsoft Corporation

7f2f1d2815a6449d346fcccbc569fbd6 mhndrv.sys
Microsoft Corporation

4ae068242760a1fb6e1a44bf4e16afa6 mnmdd.sys
Microsoft Corporation

1992e0d143b09653ab0f9c5e04b0fd65 MODEMCSA.sys
Microsoft Corporation

dfcbad3cec1c5f964962ae10e0bcc8e1 modem.sys
Microsoft Corporation

35c9e97194c8cfb8430125f8dbc34d04 mouclass.sys
Microsoft Corporation

b1c303e17fb9d46e87a98e4ba6769685 mouhid.sys
Microsoft Corporation

a80b9a0bad1b73637dbcbba7df72d3fd mountmgr.sys
Microsoft Corporation

7e34bfa1a7b60bba1da03d677f16cd63 MpFilter.sys
Microsoft Corporation

70c14f5cca5cf73f8a645c73a01d8726 mqac.sys
Microsoft Corporation

3f4bb95e5a44f3be34824e8e7caf0737 mraid35x.sys
American Megatrends

11d42bb6206f33fbb3ba0288d3ef81bd mrxdav.sys
Microsoft Corporation

0ea4d8ed179b75f8afa7998ba22285ca mrxsmb.sys
Microsoft Corporation

c941ea2454ba8350021d774daf0f1027 msfs.sys
Microsoft Corporation

0a02c63c8b144bd8c86b103dee7c86a2 msgpc.sys
Microsoft Corporation

d1575e71568f4d9e14ca56b7b0453bf1 mskssrv.sys
Microsoft Corporation

325bb26842fc7ccc1fcce2c457317f3e mspclock.sys
Microsoft Corporation

bad59648ba099da4a17680b39730cb3d mspqm.sys
Microsoft Corporation

af5f4f3f14a8ea2c26de30f7a1e17136 mssmbios.sys
Microsoft Corporation

e53736a9e30c45fa9e7b5eac55056d1d MSTEE.sys
Microsoft Corporation

c53775780148884ac87c455489a0c070 mtlmnt5.sys
Smart Link

54886a652bf5685192141df304e923fd mtlstrm.sys
Smart Link

6dda78a0be692b61b668fab860f276cf mtxparhm.sys
Matrox Graphics

2f625d11385b1a94360bfc70aaefdee1 mup.sys
Microsoft Corporation

b538dcd9816ea35fa4f637cfc261aaa8 mutohpen.sys
Microsoft Corporation

5b50f1b2a2ed47d560577b221da734db NABTSFEC.sys
Microsoft Corporation

7ff1f1fd8609c149aa432f95a8163d97 NdisIP.sys
Microsoft Corporation

1a18f436e4855572260580f4d42c69e8 ndisrd.sys
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Microsoft Corporation

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Microsoft Corporation

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NVIDIA Corporation

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Microsoft Corporation

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Microsoft Corporation

56d34a67c05e94e16377c60609741ff8 nwlnknb.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

4bb30ddc53ebc76895e38694580cdfe9 oprghdlr.sys
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c90018bafdc7098619a4a95b046b30f3 p3.sys
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5575faf8f97ce5e713d108c2a58d7c7c parport.sys
Microsoft Corporation

beb3ba25197665d82ec7065b724171c6 partmgr.sys
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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

f50f7c27f131afe7beba13e14a3b9416 perc2hib.sys
Microsoft Corporation

6c14b9c19ba84f73d3a86dba11133101 perc2.sys
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09298ec810b07e5d582cb3a3f9255424 psched.sys
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80d317bd1c3dbc5d4fe7b1678c60cadd ptilink.sys
Parallel Technologies

86724469cd077901706854974cd13c3e pxhelp20.sys
Sonic Solutions

0a63fb54039eb5662433caba3b26dba7 ql1080.sys
QLogic Corporation

6503449e1d43a0ff0201ad5cb1b8c706 ql10wnt.sys
Microsoft Corporation

156ed0ef20c15114ca097a34a30d8a01 ql12160.sys
QLogic Corporation

70f016bebde6d29e864c1230a07cc5e6 ql1240.sys
Microsoft Corporation

907f0aeea6bc451011611e732bd31fcf ql1280.sys
QLogic Corporation

fe0d99d6f31e4fad8159f690d68ded9c rasacd.sys
Microsoft Corporation

11b4a627bc9614b885c4969bfa5ff8a6 rasl2tp.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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01524cd237223b18adbb48f70083f101 rawwan.sys
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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

851c30df2807fcfa21e4c681a7d6440e rfcomm.sys
Microsoft Corporation

32d6ab810537ce38cbffe04ed9f6709a RimSerial.sys
Research in Motion

f17713d108aca124a139fde877eef68a RimUsb.sys
tHQTTVS_VERSION_INFO?StringFileInfobVCompanyNameResearchInMotionLimitedZFileDescriptionBlackBerryDeviceDriverbFileVersion....aInternalNameRimUsbx*LegalCopyrightCopyrightResearchInMotionLimited(LegalTrademarks<nOriginalFilenameRimUsb.rcRProductNameBlackBerryDeviceDriverbProductVersion...DVarFileInfo$Translationt*

a56fe08ec7473e8580a390bb1081cdd7 rio8drv.sys
Diamond Multimedia Systems

0a854df84c77a0be205bfeab2ae4f0ec riodrv.sys
Diamond Multimedia Systems

96f7a9a7bf0c9c0440a967440065d33c rmcast.sys
Microsoft Corporation

601844cbcf617ff8c868130ca5b2039d rndismp.sys
Microsoft Corporation

726548542afeca56257ff01eb13bb6d7 rndismpx.sys
Microsoft Corporation

d8b0b4ade32574b2d9c5cc34dc0dbbe7 rootmdm.sys
Microsoft Corporation

0dbcc071a268e0340a2ba6bdd98bace4 s3gnbm.sys
SGraphics

76c465f570e90c28942d52ccb2580a10 scsiport.sys
Microsoft Corporation

8d04819a3ce51b9eb47e5689b44d43c4 sdbus.sys
Microsoft Corporation

90a3935d05b494a5a39d37e71f09a677 secdrv.sys
Macrovision Corporation

0f29512ccd6bead730039fb4bd2c85ce serenum.sys
Microsoft Corporation

cca207a8896d4c6a0c9ce29a4ae411a7 serial.sys
Microsoft Corporation

a9573045baa16eab9b1085205b82f1ed serscan.sys
Microsoft Corporation

0fa803c64df0914b41f807ea276bf2a6 sffdisk.sys
Microsoft Corporation

d66d22d76878bf3483a6be30183fb648 sffp_mmc.sys
Microsoft Corporation

c17c331e435ed8737525c86a7557b3ac sffp_sd.sys
Microsoft Corporation

8e6b8c671615d126fdc553d1e2de5562 sfloppy.sys
Microsoft Corporation

6b33d0ebd30db32e27d1d78fe946a754 sisagp.sys
Silicon Integrated Systems

866d538ebe33709a5c9f5c62b73b7d14 SLIP.sys
Microsoft Corporation

d9673011648a71ed1e1f77b831bc85e6 slnt7554.sys
Smart Link

2c1779c0feb1f4a6033600305eba623a slntamr.sys
Smart Link

f9b8e30e82ee95cf3e1d3e495599b99c slnthal.sys
Smart Link

db56bb2c55723815cf549d7fc50cfceb slwdmsup.sys
Smart Link

895be38a993b9bd5abbe570d63d88a2e smbali.sys
Microsoft Corporation

017daecf0ed3aa731313433601ec40fa smclib.sys
Microsoft Corporation

489703624dac94ed943c2abda022a1cd sonydcam.sys
Microsoft Corporation

83c0f71f86d3bdaf915685f3d568b20e sparrow.sys
Adaptec

ab8b92451ecb048a4d1de7c3ffcb4a9f splitter.sys
Microsoft Corporation

76bb022c2fb6902fd5bdd4f78fc13a5d sr.sys
Microsoft Corporation

47ddfc2f003f7f9f0592c6874962a2e7 srv.sys
Microsoft Corporation

2a2dc39623adef8ab3703ab9fac4b440 sthda.sys
SigmaTel

1c9ee2c640b6f899cc3d84bcd1ea526f StMp3Rec.sys
tHVS_VERSION_INFO'?tStringFileInfobCommentsbCompanyNameGenericdFileDescriptionGenericMPPlayerUSBDriver>FileVersion,,,:rInternalNameStMpRec.sysNLegalCopyrightAllrightsreserved.(LegalTrademarksBrOriginalFilenameStMpRec.sysPrivateBuildFProductNameGenericMPPlayerBProductVersion,,,SpecialBuildDVarFileInfo$Translationtdhlp

77813007ba6265c4b6098187e6ed79d2 StreamIP.sys
Microsoft Corporation

3e5d89099ded9e86e5639f411693218f stream.sys
Microsoft Corporation

3941d127aef12e93addf6fe6ee027e0f swenum.sys
Microsoft Corporation

8ce882bcc6cf8a62f2b2323d95cb3d01 swmidi.sys
Microsoft Corporation

1ff3217614018630d0a6758630fc698c symc810.sys
Symbios Logic

070e001d95cf725186ef8b20335f933c symc8xx.sys
LSI Logic

80ac1c4abbe2df3b738bf15517a51f2c sym_hi.sys
LSI Logic

bf4fab949a382a8e105f46ebb4937058 sym_u3.sys
LSI Logic

8b83f3ed0f1688b4958f77cd6d2bf290 sysaudio.sys
Microsoft Corporation

fd6093e3decd925f1cffc8a0dd539d72 tape.sys
Microsoft Corporation

4e53bbcc4be37d7a4bd6ef1098c89ff7 tcpip6.sys
Microsoft Corporation

05f3441246bfedc2a5b12cf827012f7f tcpip.sys
Microsoft Corporation

0539d5e53587f82d1b4fd74c5be205cf tdi.sys
Microsoft Corporation

6471a66807f5e104e4885f5b67349397 tdpipe.sys
Microsoft Corporation

c56b6d0402371cf3700eb322ef3aaf61 tdtcp.sys
Microsoft Corporation

88155247177638048422893737429d9e termdd.sys
Microsoft Corporation

699450901c5ccfd82357cbc531cedd23 tosdvd.sys
Microsoft Corporation

f2790f6af01321b172aa62f8e1e187d9 toside.sys
Microsoft Corporation

d74a8ec75305f1d3cfde7c7fc1bd62a9 tsbvcap.sys
Toshiba Corporation

8f861eda21c05857eb8197300a92501c tunmp.sys
Microsoft Corporation

d85938f272d1bcf3db3a31fc0a048928 uagp35.sys
Microsoft Corporation

5787b80c2e3c5e2f56c2a233d91fa2c9 udfs.sys
Microsoft Corporation

1b698a51cd528d8da4ffaed66dfc51b9 ultra.sys
Promise Technology
Promise Technology
Promise Technology
Promise Technology
Promise Technology

402ddc88356b1bac0ee3dd1580c76a31 update.sys
Microsoft Corporation

bee793d4a059caea55d6ac20e19b3a8f usb8023.sys
Microsoft Corporation

b6cc50279d6cd28e090a5d33244adc9a usb8023x.sys
Microsoft Corporation

5c2bdc152bbab34f36473deaf7713f22 usbaapl.sys
Apple

e919708db44ed8543a7c017953148330 USBAUDIO.sys
Microsoft Corporation

ce97845d2e3f0d274b8bac1ed07c6149 usbcamd2.sys
Microsoft Corporation

1c1a47b40c23358245aa8d0443b6935e usbcamd.sys
Microsoft Corporation

173f317ce0db8e21322e71b7e60a27e8 usbccgp.sys
Microsoft Corporation

596eb39b50d6ebd9b734dc4ae0544693 usbd.sys
Microsoft Corporation

65dcf09d0e37d4c6b11b5b0b76d470a7 usbehci.sys
Microsoft Corporation

1ab3cdde553b6e064d2e754efe20285c usbhub.sys
Microsoft Corporation

290913dc4f1125e5a82de52579a44c43 usbintel.sys
Microsoft Corporation

791912e524cc2cc6f50b5f2b52d1eb71 usbport.sys
Microsoft Corporation

a717c8721046828520c9edf31288fc00 usbprint.sys
Microsoft Corporation

a0b8cf9deb1184fbdd20784a58fa75d4 usbscan.sys
Microsoft Corporation

a32426d9b14a089eaa1d922e0c5801a9 USBSTOR.SYS
Microsoft Corporation

26496f9dee2d787fc3e61ad54821ffe6 usbuhci.sys
Microsoft Corporation

63bbfca7f390f4c49ed4b96bfb1633e0 usbvideo.sys
Microsoft Corporation

55e01061c74a8cefff58dc36114a8d3f vdmindvd.sys
Ravisent Technologies

0d3a8fafceacd8b7625cd549757a7df1 vga.sys
Microsoft Corporation

754292ce5848b3738281b4f3607eaef4 viaagp.sys
Microsoft Corporation

3b3efcda263b8ac14fdf9cbdd0791b2e viaide.sys
Microsoft Corporation

e28726b72c46821a28830e077d39a55b videoprt.sys
Microsoft Corporation

4c8fcb5cc53aab716d810740fe59d025 volsnap.sys
Microsoft Corporation

aced8c149b30f8496c237bcba3727b48 wacompen.sys
Microsoft Corporation

0308aef61941e4af478fa1a0f83812f5 wadv07nt.sys
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714038a8aa5de08e12062202cd7eaeb5 wadv08nt.sys
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7bb3aa595e4507a788de1cdc63f4c8c4 wadv09nt.sys
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36e6c405b6143d09687f4056fd9a0d10 wadv11nt.sys
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e20b95baedb550f32dd489265c1da1f6 wanarp.sys
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352fa0e98bc461ce1ce5d41f64db558d watv06nt.sys
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6768acf64b18196494413695f0c3a00f wdmaud.sys
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2f31b7f954bed437f2c75026c65caf7b wmilib.sys
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cf4def1bf66f06964dc0d91844239104 wpdusb.sys
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6abe6e225adb5a751622a9cc3bc19ce8 ws2ifsl.sys
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c98b39829c2bbd34e454150633c62c78 WSTCODEC.SYS
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f15feafffbb3644ccc80c5da584e6311 WudfPf.sys
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28b524262bce6de1f7ef9f510ba3985b WudfRd.sys
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#6 Elise

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Posted 31 July 2012 - 01:34 AM

Lets query some settings using xPUD.
Please download ORST.ndf and save it to your flashdrive: http://noahdfear.net/downloads/beta/ORST.ndf

Next, on a working computer press Windows key + R, type notepad and press enter. Copy/paste the following text into notepad and save it as query.txt to your flashdrive (the name is very important!).
qsy;Select
qsy;Controlset001\\Control\\Class\\{4D36E96B-E325-11CE-BFC1-08002BE10318}
qsy;ControlSet001\\Control\\Class\\{4D36E96F-E325-11CE-BFC1-08002BE10318}
qsy:Controlset001\\LSA;authentication packages

Boot in xPUD and navigate to your flashdrive, make sure you see both ORST.ndf and query.txt
Double click on ORST.ndf to run it. Follow the prompts on screen and when done post me the contents of ORST.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 kelliegirl

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Posted 31 July 2012 - 01:43 PM

Elise,

here is the orst.txt

/mnt/sda2/WINDOWS/system32/config/SYSTEM


\Select| Node has 0 subkeys and 4 values
size type value name [value if type DWORD]
4 REG_DWORD <Current> 3 [0x3]
4 REG_DWORD <Default> 3 [0x3]
4 REG_DWORD <Failed> 2 [0x2]
4 REG_DWORD <LastKnownGood> 4 [0x4]



/mnt/sda2/WINDOWS/system32/config/SYSTEM

Controlset001 does not exist

/mnt/sda2/WINDOWS/system32/config/SYSTEM

ControlSet001 does not exist

#8 Elise

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Posted 31 July 2012 - 02:21 PM

Please repeat the process, but now copy the following code and save it as query.txt

qsy;Controlset003\\Control\\Class\\{4D36E96B-E325-11CE-BFC1-08002BE10318}
qsy;ControlSet003\\Control\\Class\\{4D36E96F-E325-11CE-BFC1-08002BE10318}
qsy:Controlset003\\LSA;authentication packages

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 kelliegirl

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Posted 31 July 2012 - 03:27 PM

Elise,


/mnt/sda2/WINDOWS/system32/config/SYSTEM
ControlSet003\\Control\\Class\\{4D36E96B-E325-11CE-BFC1-08002BE10318}

(...)\{4D36E96B-E325-11CE-BFC1-08002BE10318}| Node has 10 subkeys and 7 values

<0000>
<0001>
<0002>
<0003>
<0004>
<0005>
<0006>
<0007>
<0008>
<0009>
size type value name [value if type DWORD]
18 REG_SZ <Class>
20 REG_MULTI_SZ <UpperFilters>
20 REG_SZ <@>
6 REG_SZ <Icon>
72 REG_SZ <Installer32>
4 REG_SZ <NoInstallClass>
70 REG_SZ <TroubleShooter-0>



/mnt/sda2/WINDOWS/system32/config/SYSTEM
ControlSet003\\Control\\Class\\{4D36E96F-E325-11CE-BFC1-08002BE10318}

(...)\{4D36E96F-E325-11CE-BFC1-08002BE10318}| Node has 9 subkeys and 7 values

<0000>
<0001>
<0002>
<0003>
<0004>
<0005>
<0006>
<0007>
<0008>
size type value name [value if type DWORD]
12 REG_SZ <Class>
20 REG_MULTI_SZ <UpperFilters>
64 REG_SZ <@>
6 REG_SZ <Icon>
66 REG_SZ <Installer32>
4 REG_S

#10 Elise

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Posted 31 July 2012 - 03:39 PM

Please restart your computer and press F8 until the Advanced Boot menu options come up. Select Last Known Good Configuration and let me know if you can log on like that.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 kelliegirl

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Posted 31 July 2012 - 04:10 PM

Elise,

That did not work, and i tried again boot into safemode, the keyboard and mouse still will not work.




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