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Trojan.0 Acess logs


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6 replies to this topic

#1 Stayplaced

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Posted 29 July 2012 - 11:23 PM

Hi, i have done most of the steps correctly. I am however unable to download dds. An alternate link would be helpful since the one i was referred to doesn't download .

This is the log for aswMBR


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-27 23:15:40
-----------------------------
23:15:40.518 OS Version: Windows 6.1.7600
23:15:40.518 Number of processors: 1 586 0x7C02
23:15:40.518 ComputerName: WIN-USER-PC UserName: Win-USER
23:15:57.943 Initialize success
23:16:10.330 AVAST engine defs: 12072701
23:16:13.528 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
23:16:13.528 Disk 0 Vendor: WDC_WD2500BEVT-22A23T0 01.01A01 Size: 238475MB BusType: 11
23:16:13.621 Disk 0 MBR read successfully
23:16:13.621 Disk 0 MBR scan
23:16:13.637 Disk 0 Windows 7 default MBR code
23:16:13.637 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
23:16:13.652 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 99900 MB offset 206848
23:16:13.730 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 138473 MB offset 204802048
23:16:13.746 Disk 0 scanning sectors +488394752
23:16:13.840 Disk 0 scanning C:\Windows\system32\drivers
23:16:27.552 Service scanning
23:17:16.474 Modules scanning
23:17:33.041 Disk 0 trace - called modules:
23:17:33.072 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS PCIIDEX.SYS msahci.sys
23:17:33.072 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x848b3ac8]
23:17:33.072 3 CLASSPNP.SYS[8778d59e] -> nt!IofCallDriver -> [0x83a6f900]
23:17:33.072 5 ACPI.sys[823a73b2] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x847ce030]
23:17:33.727 AVAST engine scan C:\Windows
23:17:37.690 AVAST engine scan C:\Windows\system32
23:19:34.191 File: C:\Windows\assembly\GAC\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
23:20:18.947 AVAST engine scan C:\Windows\system32\drivers
23:20:28.323 AVAST engine scan C:\Users\Win-USER
23:22:25.604 File: C:\Users\Win-USER\Desktop\RK_Quarantine\000000cb.@.vir **INFECTED** Win32:Malware-gen
23:22:30.065 AVAST engine scan C:\ProgramData
23:23:14.900 Scan finished successfully
23:24:22.386 Disk 0 MBR has been saved successfully to "C:\Users\Win-USER\Desktop\MBR.dat"
23:24:22.401 The log file has been saved successfully to "C:\Users\Win-USER\Desktop\aswMBRlog.txt"

Thanks for any help! Greatly appreciated.

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 July 2012 - 12:00 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

The next thing I would like you to do is run this for me - http://download.bleepingcomputer.com/grinler/unhide.exe after it is complete restart the computer and continue with these steps

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.




Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Under the Custom Scan box paste this in

    %TEMP%\smtmp\*.* /s

  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTListIt.txt in your next reply.


information and logs:

  • In your next post I need the following

  • .logs from OTL
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Stayplaced

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Posted 30 July 2012 - 03:26 AM

Hi here are the logs.

OTL logs are below


OTL Extras logfile created on: 7/30/2012 4:09:19 AM - Run 1
OTL by OldTimer - Version 3.2.55.0 Folder = D:\Downloads
Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.75 Gb Total Physical Memory | 0.86 Gb Available Physical Memory | 49.13% Memory free
3.49 Gb Paging File | 1.91 Gb Available in Paging File | 54.55% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 97.56 Gb Total Space | 71.57 Gb Free Space | 73.36% Space Free | Partition Type: NTFS
Drive D: | 135.23 Gb Total Space | 133.59 Gb Free Space | 98.79% Space Free | Partition Type: NTFS
Drive F: | 931.51 Gb Total Space | 732.84 Gb Free Space | 78.67% Space Free | Partition Type: NTFS

Computer Name: WIN-USER-PC | User Name: Win-USER | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office14\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office14\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

========== Firewall Settings ==========

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1F6A1825-474F-4124-9016-1168471D847B}" = Google Drive
"{26A24AE4-039D-4CA4-87B4-2F83216033FF}" = Java™ 6 Update 33
"{32A3A4F4-B792-11D6-A78A-00B0D0160260}" = Java™ SE Development Kit 6 Update 26
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{73EC658D-A1C6-40CA-8E86-E05821BAACE7}" = Java DB 10.6.2.1
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010
"{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010
"{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{91140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010
"{98EFD8F0-08DE-48DB-B922-A2EBAB711033}" = Nero 7 Ultra Edition
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.0)
"{CD95F661-A5C4-44F5-A6AA-ECDD91C240CC}" = WinZip 16.0
"{D3AE96EE-2876-4B3F-847C-D3A4AD689E43}" = LogMeIn
"{F1CECE09-7CBE-4E98-B435-DA87CDA86167}" = Skype™ 5.3
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"CCleaner" = CCleaner
"ESET Online Scanner" = ESET Online Scanner v3
"KLiteCodecPack_is1" = K-Lite Codec Pack 7.2.0 (Full)
"MagicDisc 2.7.106" = MagicDisc 2.7.106
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.62.0.1300
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NIS" = Norton Internet Security
"Office14.PROPLUSR" = Microsoft Office Professional Plus 2010
"TeraCopy_is1" = TeraCopy 2.12
"uTorrent" = µTorrent
"uTorrentControl2 Toolbar" = uTorrentControl2 Toolbar
"VLC media player" = VLC media player 1.1.11
"WinDjView" = WinDjView 2.0.1
"WinRAR archiver" = WinRAR 4.01 (32-bit)

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-195894171-2578254556-3300808749-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 7/29/2012 1:10:11 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3012
Description = The performance strings in the Performance registry value is corrupted
when process Performance extension counter provider. The BaseIndex value from the
Performance registry is the first DWORD in the Data section, LastCounter value
is the second DWORD in the Data section, and LastHelp value is the third DWORD in
the Data section.

Error - 7/29/2012 1:10:11 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3011
Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The first DWORD in the Data section contains the error code.

Error - 7/29/2012 1:13:48 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3012
Description = The performance strings in the Performance registry value is corrupted
when process Performance extension counter provider. The BaseIndex value from the
Performance registry is the first DWORD in the Data section, LastCounter value
is the second DWORD in the Data section, and LastHelp value is the third DWORD in
the Data section.

Error - 7/29/2012 1:13:48 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3011
Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The first DWORD in the Data section contains the error code.

Error - 7/29/2012 4:21:34 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3012
Description = The performance strings in the Performance registry value is corrupted
when process Performance extension counter provider. The BaseIndex value from the
Performance registry is the first DWORD in the Data section, LastCounter value
is the second DWORD in the Data section, and LastHelp value is the third DWORD in
the Data section.

Error - 7/29/2012 4:21:34 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3011
Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The first DWORD in the Data section contains the error code.

Error - 7/29/2012 5:09:04 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3012
Description = The performance strings in the Performance registry value is corrupted
when process Performance extension counter provider. The BaseIndex value from the
Performance registry is the first DWORD in the Data section, LastCounter value
is the second DWORD in the Data section, and LastHelp value is the third DWORD in
the Data section.

Error - 7/29/2012 5:09:04 PM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3011
Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The first DWORD in the Data section contains the error code.

Error - 7/30/2012 4:12:43 AM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3012
Description = The performance strings in the Performance registry value is corrupted
when process Performance extension counter provider. The BaseIndex value from the
Performance registry is the first DWORD in the Data section, LastCounter value
is the second DWORD in the Data section, and LastHelp value is the third DWORD in
the Data section.

Error - 7/30/2012 4:12:43 AM | Computer Name = Win-USER-PC | Source = Microsoft-Windows-LoadPerf | ID = 3011
Description = Unloading the performance counter strings for service WmiApRpl (WmiApRpl)
failed. The first DWORD in the Data section contains the error code.

[ System Events ]
Error - 7/29/2012 9:21:24 PM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7001
Description = The HomeGroup Provider service depends on the Function Discovery Resource
Publication service which failed to start because of the following error: %%-2147024891

Error - 7/29/2012 9:21:24 PM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7023
Description = The Function Discovery Resource Publication service terminated with
the following error: %%-2147024891

Error - 7/29/2012 11:15:17 PM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7001
Description = The HomeGroup Provider service depends on the Function Discovery Resource
Publication service which failed to start because of the following error: %%-2147024891

Error - 7/29/2012 11:15:17 PM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7023
Description = The Function Discovery Resource Publication service terminated with
the following error: %%-2147024891

Error - 7/30/2012 12:25:46 AM | Computer Name = Win-USER-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 7/30/2012 12:26:43 AM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7001
Description = The HomeGroup Provider service depends on the Function Discovery Resource
Publication service which failed to start because of the following error: %%-2147024891

Error - 7/30/2012 12:26:43 AM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7023
Description = The Function Discovery Resource Publication service terminated with
the following error: %%-2147024891

Error - 7/30/2012 4:06:45 AM | Computer Name = Win-USER-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 7/30/2012 4:07:43 AM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7001
Description = The HomeGroup Provider service depends on the Function Discovery Resource
Publication service which failed to start because of the following error: %%-2147024891

Error - 7/30/2012 4:07:43 AM | Computer Name = Win-USER-PC | Source = Service Control Manager | ID = 7023
Description = The Function Discovery Resource Publication service terminated with
the following error: %%-2147024891


< End of report >


Checkup



Results of screen317's Security Check version 0.99.43
Windows 7 x86 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
CCleaner
Java™ 6 Update 33
Java™ SE Development Kit 6 Update 26
Java DB 10.6.2.1
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.3.181.34 Flash Player out of Date!
Adobe Reader X (10.1.0)
Google Chrome 20.0.1132.47
Google Chrome 20.0.1132.57
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes Anti-Malware mbam.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````


I am unable to download DDS which was referred to me earlier by boopme

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:12:07 PM

Posted 30 July 2012 - 03:55 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 02 August 2012 - 11:25 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 August 2012 - 11:20 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 August 2012 - 11:08 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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