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problems with internet explorer.. please help


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#1 mozingo_jennifer

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Posted 11 November 2004 - 09:13 AM

i am having problems with internet explorer.. someone refered me here to post my log because they arent skilled enough to help me.. please help if possible

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#2 raw

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Posted 11 November 2004 - 12:40 PM

Jennifer

Well I can see that StopSign is not working.Save that log and when we're done send it to them and get your money back.

You need to put HijackThis into its own folder. It makes backups and they need to be kept all in one place.

Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT". Now you have C:\HJT\ folder. Put your hijackthis.exe there.

I want you to fix some of those entries. Please do the following:


Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files


Run Hijackthis again, click scan, and Put a checkmark next to each of these. Be sure to close all browser windows, including this one before clicking the Fix button.

R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\system32\cdsm32.dll
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [vrdsdpb] C:\WINDOWS\Tdihm.exe
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [nnmvqo] C:\WINDOWS\Vygyc.exe
O4 - HKCU\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKCU\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O18 - Filter: text/html - {E64E4E60-EF13-4C79-A159-119762E18181} - C:\WINDOWS\System32\lmf32.dll

Reboot your computer into Safe Mode and delete the following files:

C:\Program Files\Common Files\slmss\slmss.exe <--remove the slmss directory
C:\WINDOWS\system32\cdsm32.dll
C:\WINDOWS\aqadcup.exe
C:\WINDOWS\jawa32.exe
C:\WINDOWS\Tdihm.exe
C:\WINDOWS\Vygyc.exe
C:\WINDOWS\System32\lmf32.dll


Disable System Restore. You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore

or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above

Reboot your computer to go back to normal mode and post a new log.

Edited by raw, 11 November 2004 - 12:43 PM.

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