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One Minute Critical Problem, Sirefef Virus, Vista SP2


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14 replies to this topic

#1 RoysBoys

RoysBoys

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  • Local time:10:58 PM

Posted 29 July 2012 - 05:38 PM

Why didn't I come here first? That's what I keep asking. In any event, here's my situation. Several weeks ago, I had something pop up identified as "Live Security Platinum". Knowing it was a virus, I was able to run Malwarebytes and it seemed to get rid of it. Then the computer got caught in this endless loop of the message popping up with "Windows has encountered a critical problem & will restart automatically in one minute. Please save your work now". Sure enough, it cycles and continuously reboots.

MSE always pops up as trying to clean the infection showing as Trojan:Win32/Sirefef.AH
Details show file:C:\Windows\system32\services.exe-> and container file C:\Windows\system32\services.exe

Looking for advice elsewhere, I ran Kapersky Rescue Disk and it seemed to get rid of a few things as well, but the loop remains. I have tried safe mode and unplugging network/internet cable, all to no avail. I then found your site and, I again say why didn't I come here first?!?

I have reviewed many of the logs for similar problems as well as the prep guide and so forth. Here is what I have to report. I tried to turn off windows firewall and it initially came back with the message "Due to an unidentified problem, windows cannot display Windows Firewall Settings." After messing around trying to do some other things, it now says "The Windows Firewall service is not running."

I was able to run DeFogger to disable any CD Emulation.

I have tried to run DSS and it comes up with the message "The remote procedure call failed." Same message for GMER.

I have sucessfully run Farbar and the logs are shown below.

The unit is an HP a6400f with an Intel Pentium Dual CPU E2200 @ 2.2 GHZ, 32 bit, running Vista, Windows Version 6.0 (Build 6002; Service Pack 2).

THANK YOU!

===============================================================================================================================================================


Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 20-07-2012 01
Ran by SYSTEM at 29-07-2012 18:08:08
Running from F:\
Windows Vista ™ Home Premium Service Pack 1 (X86) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]
HKLM\...\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe [65536 2007-04-18] (Hewlett-Packard Company)
HKLM\...\Run: [KBD] C:\HP\KBD\KbdStub.EXE [65536 2006-12-08] ()
HKLM\...\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [x]
HKLM\...\Run: [] [x]
HKLM\...\Run: [QuickFinder Scheduler] "c:\Program Files\Corel\WordPerfect Office X5\Programs\QFSCHD150.EXE" [136600 2011-11-01] (Corel Corporation)
HKLM\...\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [178712 2008-06-02] (Intel Corporation)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2011-11-02] (Apple Inc.)
HKLM\...\Run: [hpqSRMon] [x]
HKLM\...\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon [2508104 2009-11-01] (CANON INC.)
HKLM\...\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon [767312 2009-09-03] (CANON INC.)
HKLM\...\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe [140640 2009-09-28] (CANON INC.)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-02-26] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-02-26] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-02-26] (Intel Corporation)
HKLM\...\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [207424 2010-10-27] (ArcSoft Inc.)
HKLM\...\Run: [PaperPort PTD] "C:\Program Files\Nuance\PaperPort\pptd40nt.exe" [29984 2010-02-18] (Nuance Communications, Inc.)
HKLM\...\Run: [PDFHook] C:\Program Files\Nuance\PDF Viewer Plus\pdfpro5hook.exe [636192 2010-02-08] (Nuance Communications, Inc.)
HKLM\...\Run: [PDF5 Registry Controller] C:\Program Files\Nuance\PDF Viewer Plus\RegistryController.exe [62752 2010-02-08] (Nuance Communications, Inc.)
HKLM\...\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" [421736 2012-03-27] (Apple Inc.)
HKLM\...\Run: [iolo Startup] "C:\Program Files\iolo\Common\Lib\ioloLManager.exe" [938680 2012-04-17] (iolo technologies, LLC)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2012-02-20] (Apple Inc.)
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [931200 2012-03-26] (Microsoft Corporation)
HKU\Default\...\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1644088 2009-08-05] (Hewlett-Packard)
HKU\Default User\...\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1644088 2009-08-05] (Hewlett-Packard)
HKU\Phil\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [125952 2008-01-20] (Microsoft Corporation)
HKU\Phil\...\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [39408 2009-05-03] (Google Inc.)
HKU\Phil\...\Run: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler [222496 2009-05-05] (Acresso Corporation)
HKU\Phil\...\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
HKU\Phil\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-20] (Microsoft Corporation)
Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
Startup: C:\Users\All Users\Start Menu\Programs\Startup\Event Reminder.lnk
ShortcutTarget: Event Reminder.lnk -> C:\Program Files\The Print Shop 23\Remind.exe (Broderbund Properties LLC)
Startup: C:\Users\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
Startup: C:\Users\Phil\Start Menu\Programs\Startup\HP SimpleSave Monitor.lnk
ShortcutTarget: HP SimpleSave Monitor.lnk -> C:\windows\system32\config\systemprofile\AppData\Roaming\HP SimpleSave Application\StartHelper.exe (No File)

================================ Services (Whitelisted) ==================

4 ACDaemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
2 BackupService; C:\Users\Phil\AppData\Roaming\HP SimpleSave Application\uUACTokenSvc.exe [83512 2010-07-01] (ArcSoft, Inc.)
2 Eventlog; C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted [21504 2008-01-20] (Microsoft Corporation)
2 ioloSystemService; "C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe" [1047336 2012-04-17] (iolo technologies, LLC)
2 MsMpSvc; "C:\Program Files\Microsoft Security Client\MsMpEng.exe" [11552 2012-03-26] (Microsoft Corporation)
3 NisSrv; "C:\Program Files\Microsoft Security Client\NisSrv.exe" [214952 2012-03-26] (Microsoft Corporation)
2 PDFProFiltSrvPP; C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe [144672 2010-02-18] (Nuance Communications, Inc.)
2 HP Health Check Service; "c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe" [x]
3 MSSQL$MSSMLBIZ; "c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ [x]
4 MSSQLServerADHelper; "c:\Program Files\Microsoft SQL Server\90\Shared\sqladhlp90.exe" [x]
2 PSI_SVC_2; "c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe" [x]
2 SQLBrowser; "c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe" [x]
2 SQLWriter; "c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe" [x]

========================== Drivers (Whitelisted) =============

1 ElRawDisk; \??\C:\Windows\system32\drivers\ElRawDsk.sys [27080 2012-04-17] (EldoS Corporation)
0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [171064 2012-03-20] (Microsoft Corporation)
3 PalmUSBD; C:\Windows\System32\drivers\PalmUSBD.sys [16640 2007-12-04] (PalmSource, Inc.)
3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [x]
3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]

========================== NetSvcs (Whitelisted) ===========


============ One Month Created Files and Folders ==============

2012-07-29 13:58 - 2012-07-29 13:35 - 00607260 ____A (Swearware) C:\Users\Phil\Desktop\dds.com
2012-07-29 13:58 - 2012-07-29 11:03 - 00294216 ____A C:\Users\Phil\Desktop\gmer.zip
2012-07-29 10:34 - 2012-07-29 10:34 - 00000444 ____A C:\Users\Phil\Desktop\defogger_disable.log
2012-07-29 10:34 - 2012-07-29 10:34 - 00000000 ____A C:\Users\Phil\defogger_reenable
2012-07-29 10:27 - 2012-07-21 08:08 - 00050477 ____A C:\Users\Phil\Desktop\Defogger.exe
2012-07-29 10:27 - 2012-07-21 06:08 - 00892164 ____A (Farbar) C:\Users\Phil\Desktop\FRST.exe
2012-07-29 10:27 - 2012-07-20 17:57 - 00403395 ____A (Farbar) C:\Users\Phil\Desktop\MiniToolBox.exe


============ 3 Months Modified Files ========================

2012-07-29 14:02 - 2009-10-20 09:53 - 00279552 ____A (Microsoft Corporation) C:\Windows\System32\services.exe
2012-07-29 14:01 - 2010-02-01 00:16 - 00000882 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2012-07-29 14:01 - 2006-11-02 04:47 - 00003616 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2012-07-29 14:01 - 2006-11-02 04:47 - 00003616 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2012-07-29 14:00 - 2006-11-02 05:01 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-07-29 13:35 - 2012-07-29 13:58 - 00607260 ____A (Swearware) C:\Users\Phil\Desktop\dds.com
2012-07-29 11:03 - 2012-07-29 13:58 - 00294216 ____A C:\Users\Phil\Desktop\gmer.zip
2012-07-29 10:34 - 2012-07-29 10:34 - 00000444 ____A C:\Users\Phil\Desktop\defogger_disable.log
2012-07-29 10:34 - 2012-07-29 10:34 - 00000000 ____A C:\Users\Phil\defogger_reenable
2012-07-29 10:34 - 2006-11-02 05:01 - 00032594 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2012-07-29 10:33 - 2010-02-01 00:16 - 00000886 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2012-07-29 10:26 - 2011-11-30 07:00 - 00001365 ____A C:\Windows\setupact.log
2012-07-21 08:08 - 2012-07-29 10:27 - 00050477 ____A C:\Users\Phil\Desktop\Defogger.exe
2012-07-21 06:08 - 2012-07-29 10:27 - 00892164 ____A (Farbar) C:\Users\Phil\Desktop\FRST.exe
2012-07-20 17:57 - 2012-07-29 10:27 - 00403395 ____A (Farbar) C:\Users\Phil\Desktop\MiniToolBox.exe
2012-07-10 15:21 - 2011-11-04 15:17 - 00028486 ____A C:\Windows\PFRO.log
2012-06-24 19:04 - 2011-02-25 08:18 - 00002243 ____A C:\Windows\epplauncher.mif
2012-06-23 14:50 - 2011-11-04 15:30 - 01481491 ____A C:\Windows\WindowsUpdate.log
2012-06-23 14:40 - 2006-11-02 02:33 - 00841244 ____A C:\Windows\System32\PerfStringBackup.INI
2012-06-23 14:21 - 2012-03-31 18:07 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2012-06-21 17:51 - 2012-06-21 17:51 - 00007188 ____A C:\Users\Phil\Desktop\Msirepair.reg
2012-06-21 17:43 - 2012-06-21 17:43 - 00007188 ____A C:\Users\Phil\Desktop\fix.reg.reg
2012-06-21 14:59 - 2012-06-21 14:59 - 00001206 ____A C:\Users\Phil\Downloads\msiserver.zip
2012-06-12 18:46 - 2006-11-02 04:47 - 01054248 ____A C:\Windows\System32\FNTCACHE.DAT
2012-06-12 18:40 - 2006-11-02 02:24 - 56731752 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
2012-06-10 16:05 - 2012-03-31 18:07 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2012-06-10 16:05 - 2011-07-13 03:09 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2012-06-06 11:31 - 2008-09-30 12:21 - 00002627 ____A C:\Users\Phil\Desktop\Microsoft Word 2007.lnk
2012-06-02 14:19 - 2012-06-22 18:31 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-02 14:19 - 2012-06-22 18:31 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-02 14:19 - 2012-06-22 18:31 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-02 14:19 - 2012-06-22 18:31 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-02 14:19 - 2012-06-22 18:31 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-02 14:12 - 2012-06-22 18:31 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-02 14:12 - 2012-06-22 18:31 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-02 11:19 - 2012-06-22 18:31 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-02 11:12 - 2012-06-22 18:31 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-05-31 14:16 - 2012-05-29 13:14 - 00326631 ____A C:\Users\Phil\My Documents\CYP2D6 BioProject.pptx
2012-05-31 14:16 - 2012-05-29 13:14 - 00326631 ____A C:\Users\Phil\Documents\CYP2D6 BioProject.pptx
2012-05-30 08:50 - 2011-12-07 18:14 - 00000848 __ASH C:\Users\All Users\KGyGaAvL.sys
2012-05-30 08:50 - 2011-12-07 18:14 - 00000848 __ASH C:\Users\All Users\Application Data\KGyGaAvL.sys
2012-05-26 10:21 - 2012-05-26 10:21 - 00034816 ____A C:\Users\Phil\My Documents\St Johns.sig
2012-05-26 10:21 - 2012-05-26 10:21 - 00034816 ____A C:\Users\Phil\My Documents\Poster St Johns.sig
2012-05-26 10:21 - 2012-05-26 10:21 - 00034816 ____A C:\Users\Phil\Documents\St Johns.sig
2012-05-26 10:21 - 2012-05-26 10:21 - 00034816 ____A C:\Users\Phil\Documents\Poster St Johns.sig
2012-05-26 05:00 - 2012-05-26 05:00 - 00001810 ____A C:\Users\Phil\Desktop\Microsoft Security Essentials.lnk
2012-05-25 07:48 - 2008-08-23 11:37 - 32814080 ___RA C:\Users\Public\Documents\ESBK.mbb
2012-05-25 07:48 - 2008-08-23 11:37 - 32814080 ___RA C:\Users\All Users\Documents\ESBK.mbb
2012-05-25 07:48 - 2008-08-23 11:37 - 16748544 ___RA C:\Users\Public\Documents\ESBK.mb
2012-05-25 07:48 - 2008-08-23 11:37 - 16748544 ___RA C:\Users\All Users\Documents\ESBK.mb
2012-05-17 15:11 - 2012-06-12 18:39 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-05-17 14:48 - 2012-06-12 18:39 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-05-17 14:45 - 2012-06-12 18:39 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-05-17 14:36 - 2012-06-12 18:39 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-05-17 14:35 - 2012-06-12 18:39 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-05-17 14:35 - 2012-06-12 18:39 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-05-17 14:33 - 2012-06-12 18:39 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-05-17 14:31 - 2012-06-12 18:39 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-05-17 14:29 - 2012-06-12 18:39 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-05-17 14:29 - 2012-06-12 18:39 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-05-17 14:27 - 2012-06-12 18:39 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-05-17 14:25 - 2012-06-12 18:39 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-05-17 14:24 - 2012-06-12 18:39 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-05-17 14:20 - 2012-06-12 18:39 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-05-15 11:51 - 2012-06-12 18:37 - 02045440 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-05-01 06:03 - 2012-06-12 18:38 - 00180736 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\rdpwd.sys


ZeroAccess:
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f}
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\@
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\L
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\U
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\U\00000001.@
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\U\80000000.@

ZeroAccess:
C:\Users\Phil\AppData\Local\{b073be15-c1cf-2181-9e6c-84bd04262a1f}
C:\Users\Phil\AppData\Local\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\@
C:\Users\Phil\AppData\Local\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\L
C:\Users\Phil\AppData\Local\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\U

========================= Known DLLs (Whitelisted) ============


========================= Bamital & volsnap Check ============

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe 8737764F4FD36D6808EE80578409C843 ZeroAccess <==== ATTENTION!.
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

========================= Memory info ======================

Percentage of memory in use: 17%
Total physical RAM: 3061.58 MB
Available physical RAM: 2520.94 MB
Total Pagefile: 2748.79 MB
Available Pagefile: 2595.14 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.38 MB

======================= Partitions =========================

1 Drive c: (HP) (Fixed) (Total:456.52 GB) (Free:200.28 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:9.24 GB) (Free:1.26 GB) NTFS ==>[System with boot components (obtained from reading drive)]
4 Drive f: (USB20FD) (Removable) (Total:3.73 GB) (Free:3.72 GB) FAT32
9 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 466 GB 0 B
Disk 1 Online 3824 MB 0 B
Disk 2 No Media 0 B 0 B
Disk 3 No Media 0 B 0 B
Disk 4 No Media 0 B 0 B
Disk 5 No Media 0 B 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 457 GB 32 KB
Partition 2 Primary 9 GB 457 GB

==================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C HP NTFS Partition 457 GB Healthy

==================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 D FACTORY_IMA NTFS Partition 9 GB Healthy

==================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 3823 MB 564 KB

==================================================================================

Disk: 1
Partition 1
Type : 0C
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 F USB20FD FAT32 Removable 3823 MB Healthy

==================================================================================

==========================================================

Last Boot: 2012-06-23 14:34

======================= End Of Log ==========================

======================================================================================================================

Farbar Recovery Scan Tool Version: 20-07-2012 01
Ran by SYSTEM at 2012-07-29 18:10:00
Running from F:\

================== Search: "services.exe" ===================

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
[2009-10-20 09:53] - [2009-04-10 22:27] - 0279552 ____A (Microsoft Corporation) D4E6D91C1349B7BFB3599A6ADA56851B

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe
[2008-01-20 18:24] - [2008-01-20 18:24] - 0279040 ____A (Microsoft Corporation) 2B336AB6286D6C81FA02CBAB914E3C6C

C:\Windows\System32\services.exe
[2009-10-20 09:53] - [2012-07-29 14:02] - 0279552 ____A (Microsoft Corporation) 8737764F4FD36D6808EE80578409C843

=== End Of Search ===

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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
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  • Gender:Not Telling
  • Location:Canada
  • Local time:10:58 PM

Posted 29 July 2012 - 10:12 PM

Please do the following:


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
HKLM\...\Run: [] [x]
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f}
C:\Users\Phil\AppData\Local\{b073be15-c1cf-2181-9e6c-84bd04262a1f}
replace: C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe C:\Windows\System32\services.exe
end

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options then select Command Prompt

Run FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Reboot Normally.


NEXT

Refer to the ComboFix User's Guide

  • Download ComboFix from the following location:

    Link

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 RoysBoys

RoysBoys
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:58 PM

Posted 29 July 2012 - 11:11 PM

Thanks so much for your help. Here are the two logs.



Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 20-07-2012 01
Ran by SYSTEM at 2012-07-29 23:26:55 Run:1
Running from F:\

==============================================

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ Default Value restored successfully.
C:\Windows\Installer\{b073be15-c1cf-2181-9e6c-84bd04262a1f} moved successfully.
C:\Users\Phil\AppData\Local\{b073be15-c1cf-2181-9e6c-84bd04262a1f} moved successfully.
C:\Windows\System32\services.exe moved successfully.
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe copied successfully to C:\Windows\System32\services.exe

==== End of Fixlog ====


========================================================================================================================================================


ComboFix 12-07-29.02 - Phil 07/29/2012 23:36:57.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1970 [GMT -4:00]
Running from: c:\users\Phil\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Phil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Live Security Platinum
c:\users\Phil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Live Security Platinum\Live Security Platinum.lnk
c:\windows\security\Database\tmp.edb
c:\windows\system32\jucheck.exe
c:\windows\system32\jusched.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-06-28 to 2012-07-30 )))))))))))))))))))))))))))))))
.
.
2012-07-30 03:54 . 2012-07-30 03:54 56200 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D52E2E2B-3CC3-445B-B2AC-5083465A1D97}\offreg.dll
2012-07-30 02:07 . 2012-07-30 02:08 -------- d-----w- C:\FRST
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-06-11 00:05 . 2012-04-01 02:07 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-06-11 00:05 . 2011-07-13 11:09 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-02 22:19 . 2012-06-23 02:31 53784 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-02 22:19 . 2012-06-23 02:31 45080 ----a-w- c:\windows\system32\wups2.dll
2012-06-02 22:19 . 2012-06-23 02:31 35864 ----a-w- c:\windows\system32\wups.dll
2012-06-02 22:19 . 2012-06-23 02:31 577048 ----a-w- c:\windows\system32\wuapi.dll
2012-06-02 22:19 . 2012-06-23 02:31 1933848 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-02 22:12 . 2012-06-23 02:31 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:12 . 2012-06-23 02:31 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 19:19 . 2012-06-23 02:31 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 19:12 . 2012-06-23 02:31 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-05-31 13:55 . 2012-05-31 13:55 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-05-30 16:50 . 2011-12-08 02:14 848 --sha-w- c:\programdata\KGyGaAvL.sys
2012-05-17 22:45 . 2012-06-13 02:39 1800192 ----a-w- c:\windows\system32\jscript9.dll
2012-05-17 22:35 . 2012-06-13 02:39 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-05-17 22:35 . 2012-06-13 02:39 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-05-17 22:29 . 2012-06-13 02:39 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-05-17 22:24 . 2012-06-13 02:39 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-05-15 19:51 . 2012-06-13 02:37 2045440 ----a-w- c:\windows\system32\win32k.sys
2012-05-08 16:40 . 2012-06-23 22:38 6737808 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D52E2E2B-3CC3-445B-B2AC-5083465A1D97}\mpengine.dll
2012-05-08 16:40 . 2010-05-09 05:32 6737808 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-05-01 14:03 . 2012-06-13 02:38 180736 ----a-w- c:\windows\system32\drivers\rdpwd.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-03 39408]
"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
"MobileDocuments"="c:\program files\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-07-03 6266880]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536]
"QuickFinder Scheduler"="c:\program files\Corel\WordPerfect Office X5\Programs\QFSCHD150.EXE" [2011-11-01 136600]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2008-06-02 178712]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-11-02 59240]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-11-02 2508104]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-04 767312]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-09-28 140640]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-02-27 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-02-27 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-02-27 150552]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
"PaperPort PTD"="c:\program files\Nuance\PaperPort\pptd40nt.exe" [2010-02-18 29984]
"PDFHook"="c:\program files\Nuance\PDF Viewer Plus\pdfpro5hook.exe" [2010-02-08 636192]
"PDF5 Registry Controller"="c:\program files\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-02-08 62752]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"iolo Startup"="c:\program files\iolo\Common\Lib\ioloLManager.exe" [2012-04-17 938680]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 931200]
.
c:\users\Phil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
HP SimpleSave Monitor.lnk - c:\users\Phil\AppData\Roaming\HP SimpleSave Application\StartHelper.exe [2011-11-4 477080]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Event Reminder.lnk - c:\program files\The Print Shop 23\Remind.exe [2008-7-16 344064]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0autocheck smrgdf c:\users\Phil\AppData\Roaming\iolo\
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ioloSystemService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
backup=c:\windows\pss\Kodak EasyShare software.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Snapfish Media Detector.lnk]
backup=c:\windows\pss\Snapfish Media Detector.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-01-03 07:37 843712 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPAdvisor]
2009-08-05 15:27 1644088 ----a-w- c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-08-11 20:30 249856 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-08-11 20:30 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Default Manager]
2009-07-17 15:12 288080 ----a-w- c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSC]
2012-03-26 21:08 931200 ----a-w- c:\program files\Microsoft Security Client\msseces.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 19:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-04-08 16:59 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-05-03 18:09 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-21 02:23 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-21 02:25 202240 ----a-w- c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2338150844-1723604132-4147442238-1000]
"EnableNotificationsRef"=dword:00000001
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2011-04-22 22:48 114176 ----a-w- c:\windows\System32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-01 00:05]
.
2012-07-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 08:15]
.
2012-07-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 08:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.baltimoresun.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\3uqgmqm8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.baltimoresun.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF - Ext: AutoPager: autopager@mozilla.org - %profile%\extensions\autopager@mozilla.org
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
.
------- File Associations -------
.
JSEFile=NOTEPAD.EXE %1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-HP Health Check Scheduler - [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
HKLM-Run-hpqSRMon - (no file)
.
.
.
**************************************************************************
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files:
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\users\Phil\AppData\Roaming\HP SimpleSave Application\uUACTokenSvc.exe
c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\iolo\Common\Lib\ioloServiceManager.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Nuance\PaperPort\PDFProFiltSrvPP.exe
c:\program files\Common Files\Protexis\License Service\PsiService_2.exe
c:\program files\Microsoft\BingBar\SeaPort.EXE
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\system32\WUDFHost.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\windows\RtHDVCpl.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\windows\system32\vssvc.exe
c:\windows\system32\msiexec.exe
c:\windows\servicing\TrustedInstaller.exe
c:\windows\ehome\mcupdate.EXE
.
**************************************************************************
.
Completion time: 2012-07-30 00:05:22 - machine was rebooted
ComboFix-quarantined-files.txt 2012-07-30 04:05
.
Pre-Run: 214,848,815,104 bytes free
Post-Run: 214,522,851,328 bytes free
.
- - End Of File - - E79CCCC86DB4E8FB8C1BE8C2EBBB1B67

#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:10:58 PM

Posted 30 July 2012 - 07:57 AM

Please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 RoysBoys

RoysBoys
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:58 PM

Posted 30 July 2012 - 03:14 PM

Here are the two logs:


Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.30.08

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Phil :: FAMILY-PC [administrator]

7/30/2012 1:15:21 PM
mbam-log-2012-07-30 (13-15-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 222973
Time elapsed: 13 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


====================================================================================================




C:\FRST\Quarantine\services.exe Win32/Sirefef.FB.Gen trojan
C:\FRST\Quarantine\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\U\00000001.@ Win32/Conedex.C trojan
C:\FRST\Quarantine\{b073be15-c1cf-2181-9e6c-84bd04262a1f}\U\80000000.@ a variant of Win32/Sirefef.FA trojan
C:\Users\Phil\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\56\32bcc5b8-2df81556 a variant of Java/Exploit.CVE-2012-0507.CD trojan
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4TDS8H95\mx_nan_a[1].htm HTML/Iframe.B.Gen virus



Thanks again.

#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:10:58 PM

Posted 30 July 2012 - 04:12 PM

Please run the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

File::
C:\Users\Phil\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\56\32bcc5b8-2df81556 
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4TDS8H95\mx_nan_a[1].htm 

ClearJavaCache::

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT

  • Please download MiniToolBox and save it to your desktop and run it.

    Checkmark following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List installed programs.

Click Go and post the result (Result.txt) that pops up. A copy of result.txt will be saved in the same directory the tool is run.
NEXT

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


NEXT

Please advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 RoysBoys

RoysBoys
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:58 PM

Posted 30 July 2012 - 09:23 PM

Hi. Here are the three logs. Things seem to be running just fine at this point. Please advise what I need to remove (all the tools, text files, etc.) and what I need to do from this point going forward. Thanks a ton!

==================================================================================================================


ComboFix 12-07-30.01 - Phil 07/30/2012 21:47:35.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1367 [GMT -4:00]
Running from: c:\users\Phil\Desktop\ComboFix.exe
Command switches used :: c:\users\Phil\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\users\Phil\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\56\32bcc5b8-2df81556"
"c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4TDS8H95\mx_nan_a[1].htm"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4TDS8H95\mx_nan_a[1].htm
.
.
((((((((((((((((((((((((( Files Created from 2012-06-28 to 2012-07-31 )))))))))))))))))))))))))))))))
.
.
2012-07-31 01:56 . 2012-07-31 01:56 -------- d-----w- c:\users\Phil\AppData\Local\temp
2012-07-31 01:56 . 2012-07-31 01:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-07-30 21:25 . 2012-07-30 21:25 56200 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5AEA2E5E-6B85-45DF-A68D-E64E944E20D2}\offreg.dll
2012-07-30 20:10 . 2012-07-16 06:41 6891424 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5AEA2E5E-6B85-45DF-A68D-E64E944E20D2}\mpengine.dll
2012-07-30 17:34 . 2012-07-30 17:34 -------- d-----w- c:\program files\ESET
2012-07-30 17:12 . 2012-02-10 06:18 713784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FDB6DAC8-CE8C-40AD-8C20-9A21FBE2BEE3}\gapaengine.dll
2012-07-30 04:07 . 2012-05-08 16:40 6737808 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-07-30 02:07 . 2012-07-30 02:08 -------- d-----w- C:\FRST
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-07-30 17:11 . 2012-04-01 02:07 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-30 17:11 . 2011-07-13 11:09 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-07-03 17:46 . 2011-04-22 20:02 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-06-02 22:19 . 2012-06-23 02:31 53784 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-02 22:19 . 2012-06-23 02:31 45080 ----a-w- c:\windows\system32\wups2.dll
2012-06-02 22:19 . 2012-06-23 02:31 35864 ----a-w- c:\windows\system32\wups.dll
2012-06-02 22:19 . 2012-06-23 02:31 577048 ----a-w- c:\windows\system32\wuapi.dll
2012-06-02 22:19 . 2012-06-23 02:31 1933848 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-02 22:12 . 2012-06-23 02:31 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:12 . 2012-06-23 02:31 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 19:19 . 2012-06-23 02:31 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 19:12 . 2012-06-23 02:31 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-05-31 13:55 . 2012-05-31 13:55 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-05-30 16:50 . 2011-12-08 02:14 848 --sha-w- c:\programdata\KGyGaAvL.sys
2012-05-17 22:45 . 2012-06-13 02:39 1800192 ----a-w- c:\windows\system32\jscript9.dll
2012-05-17 22:35 . 2012-06-13 02:39 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-05-17 22:35 . 2012-06-13 02:39 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-05-17 22:29 . 2012-06-13 02:39 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-05-17 22:24 . 2012-06-13 02:39 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-05-15 19:51 . 2012-06-13 02:37 2045440 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-03 39408]
"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
"MobileDocuments"="c:\program files\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-07-03 6266880]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536]
"QuickFinder Scheduler"="c:\program files\Corel\WordPerfect Office X5\Programs\QFSCHD150.EXE" [2011-11-01 136600]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2008-06-02 178712]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-11-02 59240]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-11-02 2508104]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-04 767312]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-09-28 140640]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-02-27 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-02-27 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-02-27 150552]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
"PaperPort PTD"="c:\program files\Nuance\PaperPort\pptd40nt.exe" [2010-02-18 29984]
"PDFHook"="c:\program files\Nuance\PDF Viewer Plus\pdfpro5hook.exe" [2010-02-08 636192]
"PDF5 Registry Controller"="c:\program files\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-02-08 62752]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"iolo Startup"="c:\program files\iolo\Common\Lib\ioloLManager.exe" [2012-04-17 938680]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 931200]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-06-02 81920]
.
c:\users\Phil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
HP SimpleSave Monitor.lnk - c:\users\Phil\AppData\Roaming\HP SimpleSave Application\StartHelper.exe [2011-11-4 477080]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Event Reminder.lnk - c:\program files\The Print Shop 23\Remind.exe [2008-7-16 344064]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0autocheck smrgdf c:\users\Phil\AppData\Roaming\iolo\
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ioloSystemService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
backup=c:\windows\pss\Kodak EasyShare software.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Snapfish Media Detector.lnk]
backup=c:\windows\pss\Snapfish Media Detector.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-01-03 07:37 843712 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPAdvisor]
2009-08-05 15:27 1644088 ----a-w- c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-08-11 20:30 249856 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-08-11 20:30 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Default Manager]
2009-07-17 15:12 288080 ----a-w- c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSC]
2012-03-26 21:08 931200 ----a-w- c:\program files\Microsoft Security Client\msseces.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 19:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-04-08 16:59 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-05-03 18:09 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-21 02:23 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-21 02:25 202240 ----a-w- c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2338150844-1723604132-4147442238-1000]
"EnableNotificationsRef"=dword:00000001
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSLD5F573E7
*Deregistered* - MpKsld5f573e7
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2011-04-22 22:48 114176 ----a-w- c:\windows\System32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2012-07-31 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-01 17:11]
.
2012-07-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 08:15]
.
2012-07-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 08:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.baltimoresun.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\3uqgmqm8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.baltimoresun.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF - Ext: AutoPager: autopager@mozilla.org - %profile%\extensions\autopager@mozilla.org
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-07-30 21:56
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-07-30 21:58:13
ComboFix-quarantined-files.txt 2012-07-31 01:58
ComboFix2.txt 2012-07-30 04:05
.
Pre-Run: 210,238,324,736 bytes free
Post-Run: 210,239,602,688 bytes free
.
- - End Of File - - B857F5C66CED8C2D65B31787D335F71F

=======================================================================================================================================

MiniToolBox by Farbar Version: 15-07-2012
Ran by Phil (administrator) on 30-07-2012 at 22:09:33
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local"
========================= Hosts content: =================================

127.0.0.1 localhost


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer (Version: 2.1.5)
Adobe AIR (Version: 2.6.0.19140)
Adobe Digital Editions
Adobe Flash Player 11 ActiveX (Version: 11.3.300.268)
Adobe Flash Player Plugin (Version: 9.0.124.0)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Adobe Shockwave Player 11.5 (Version: 11.5.1.601)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Print Creations (Version: 2.8.255.384)
Avery Wizard 4.0 (Version: 4.0.4)
Bing Bar (Version: 7.0.609.0)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 110.0.180.000)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1)
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 3.1
Canon MX870 series MP Drivers
Canon MX870 series User Registration
Canon Speed Dial Utility
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Cards_Calendar_OrderGift_DoMorePlugout (Version: 2.03.0000)
CCScore (Version: 8.02.0000.0001)
Cisco Connect (Version: 1.2.10218.1)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Coupon Printer for Windows (Version: 4.0)
CustomerResearchQFolder (Version: 1.00.0000)
CyberLink DVD Suite Deluxe (Version: 5.5.1126)
D3DX10 (Version: 15.4.2368.0902)
D7500 (Version: 110.0.209.000)
D7500_Help (Version: 110.0.209.000)
DeviceDiscovery (Version: 110.0.180.000)
DeviceManagementQFolder (Version: 1.00.0000)
Enhanced Multimedia Keyboard Solution
ESET Online Scanner v3
ESSBrwr (Version: 8.02.0000.0001)
ESSCDBK (Version: 8.03.0000.0001)
ESScore (Version: 8.03.0000.0001)
ESSgui (Version: 8.03.0000.0001)
ESSini (Version: 8.02.0000.0001)
ESSPCD (Version: 8.02.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 8.00.0000.0001)
eSupportQFolder (Version: 1.00.0000)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
GPBaseService (Version: 110.0.180.000)
GPBaseService2 (Version: 130.0.371.000)
Hardware Diagnostic Tools (Version: 5.1.4708.19)
Hewlett-Packard Active Check (Version: 1.1.11.0)
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.62.5)
HP Advisor (Version: 3.1.9152.3107)
HP Customer Experience Enhancements (Version: 5.6.0.2499)
HP Customer Feedback (Version: 1.0.0)
HP Customer Participation Program 11.0 (Version: 11.0)
HP Demo (Version: 4.1.0)
HP Easy Setup - Frontend (Version: 5.6.0.2542)
HP Imaging Device Functions 11.0 (Version: 11.0)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart D7500 Printer Driver Software 11.0 Rel .4 (Version: 11.0)
HP Photosmart Essential 2.5 (Version: 1.03.0000)
HP Photosmart Essential 3.0 (Version: 3.0)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.002.008.001)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.03.0000)
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.03.0000)
HPPhotoSmartDiscLabelContent1 (Version: 2.03.0000)
hpphotosmartdisclabelplugin (Version: 2.03.0000)
HPPhotoSmartPhotobookWebPack1 (Version: 2.03.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 110.0.180.000)
iCloud (Version: 1.1.0.40)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iolo technologies' System Mechanic (Version: 10.8.5)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
Junk Mail filter update (Version: 15.4.3502.0922)
Kodak EasyShare software
KODAK Gallery Upload Software (Version: 1.00.0000)
LabelPrint (Version: 2.2.2329)
LightScribe System Software (Version: 1.18.3.2)
LightScribeTemplateLabeler (Version: 1.10.23.1)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
MarketResearch (Version: 110.0.180.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Default Manager (Version: 2.1.54.0)
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Accounting 2008 (Version: 3.0.8627.1)
Microsoft Office Accounting 2008 Equifax Addin (Version: 3.0.8231.0)
Microsoft Office Accounting 2008 Fixed Asset Manager (Version: 3.0.8231.0)
Microsoft Office Accounting 2008 PayPal Addin (Version: 3.0.8231.0)
Microsoft Office Accounting ADP Payroll Addin (Version: 0.0.0.0)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (Version: 9.4.5000.00)
Microsoft SQL Server 2005 Tools Express Edition (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft UI Engine (Version: 4.0.0318.1)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Web Publishing Wizard 1.52
Microsoft Works (Version: 9.7.0621)
MobileMe Control Panel (Version: 3.1.8.0)
Mozilla Firefox (3.0.5) (Version: 3.0.5 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSVCSetup (Version: 1.00.0000)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
muvee autoProducer 6.1 (Version: 6.10.050)
My HP Games (Version: HPCMPQ1902)
Nancy Drew: Shadow at the Water's Edge (Version: 1.0.0)
NAVIGON Fresh 1.4.9 (Version: 1.4.9)
netbrdg (Version: 7.01.0000.0001)
Nuance PaperPort 12 (Version: 12.1.0000)
Nuance PDF Viewer Plus (Version: 5.30.3290)
OfotoXMI (Version: 8.03.0000.0001)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PanoStandAlone (Version: 110.0.180.000)
PaperPort Image Printer (Version: 1.00.0001)
Power2Go (Version: 5.6.3610)
PowerDirector (Version: 6.5.2420)
PS_SF_04_D7500_ProductContext (Version: 110.0.209.000)
PS_SF_04_D7500_Software (Version: 110.0.209.000)
PS_SF_04_D7500_Software_Min (Version: 110.0.209.000)
PSSWCORE (Version: 2.03.0000)
Python 2.5 (Version: 2.5.150)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.5789)
Scansoft PDF Professional
Segoe UI (Version: 15.4.2271.0615)
SFR (Version: 8.01.0000.0001)
SHASTA (Version: 7.01.0000.0001)
Shop for HP Supplies (Version: 11.0)
skin0001 (Version: 8.02.0000.0001)
SKINXSDK (Version: 8.02.0000.0001)
SmartWebPrinting (Version: 140.0.186.000)
Snapfish Picture Mover (Version: 1.9.0.16)
Soft Data Fax Modem with SmartCP (Version: 7.74.00)
SolutionCenter (Version: 130.0.373.000)
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
staticcr (Version: 8.02.0000.0001)
Status (Version: 110.0.180.000)
The Movies™ (Version: 1.0)
The Print Shop 23 (Version: 23.00)
Toolbox (Version: 110.0.180.000)
TrayApp (Version: 110.0.180.000)
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Manager (Version: 4.60)
VideoToolkit01 (Version: 110.0.171.000)
VPRINTOL (Version: 8.02.0000.0001)
WeatherBug Gadget (Version: 1.0.0.6)
WebReg (Version: 110.0.180.000)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WIRELESS (Version: 8.02.0000.0001)
WordPerfect IFilter 32 bit (Version: 1.2)
WordPerfect Lightning - IPM (Version: 1.0)
WordPerfect Lightning - Messages (Version: 1.0)
WordPerfect Lightning - MSOM (Version: 1.1)
WordPerfect Lightning (Version: 2.0)
WordPerfect Office X3 (Version: 13.0)
WordPerfect Office X5 - Common (Version: 15.4)
Wordperfect Office X5 - EN (Version: 15.4)
WordPerfect Office X5 - Filters (Version: 15.4)
WordPerfect Office X5 - Graphics (Version: 15.3)
WordPerfect Office X5 - IPM (Version: 15.4)
WordPerfect Office X5 - LegalTools (Version: 15.4)
WordPerfect Office X5 - Migration Manager (Version: 15.4)
WordPerfect Office X5 - Oxford (Version: 15.4)
WordPerfect Office X5 - PerfectExperts EN (Version: 15.3)
WordPerfect Office X5 - PR (Version: 15.3)
WordPerfect Office X5 - QP (Version: 15.4)
WordPerfect Office X5 - Setup Files (Version: 15.3)
WordPerfect Office X5 - Sharepoint (Version: 15.4)
WordPerfect Office X5 - Skins (Version: 15.3)
WordPerfect Office X5 - System EN (Version: 15.0)
WordPerfect Office X5 - Templates (Version: 15.3)
WordPerfect Office X5 - WP (Version: 15.4)
WordPerfect Office X5 - WT (Version: 15.3)
WordPerfect Office X5 (Version: 15.0.0.505)
WordPerfect Office X5 (Version: 15.3)
Yahoo! Software Update

**** End of log ****

========================================================================================================================================


Farbar Service Scanner Version: 26-07-2012
Ran by Phil (administrator) on 30-07-2012 at 22:13:55
Running from "C:\Users\Phil\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of BITS. The value does not exist.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============

sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Auto
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#8 CatByte

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Posted 30 July 2012 - 09:37 PM

the windows update service is broken, we need to fix that

please download the attached reg fix and save it to your desktop, extract it then double click it to allow it to merge to your registry
(then delete the reg fix as you wont need it any more), reboot then check that windows update is working properly

[attachment=127594:vistaBITS.zip]


NEXT

Your Java is out of date, so go to Start > Control Panel > Programs and Features > scroll down to the Java installation and Remove it, now download the latest Java version 7 update 5 and install it: http://java.com/en/download/index.jsp


NEXT

Let me know if there are any other issues, if not then we can clean up our tools (there is a clean up routine we need to go through)

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 RoysBoys

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Posted 30 July 2012 - 09:55 PM

I should note that while I was able to update MSE this morning, it is now giving me an error and not allowing me to update definitions (I wanted to update and run a scan just to get it to turn from yellow to green). It starts to update, but comes back with the message that my virus and spyware definitions update failed and to check my internet or network connection. However, I am getting internet connection as I am able to use my browsers.

Also, should I run Defogger to turn the CD emulation back on? Thanks.

Sorry, didn't see your last post. Let me try those things and see what happens.

#10 CatByte

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Posted 30 July 2012 - 10:06 PM

yes, turn your CD emulation drivers back on and you may have to uninstall then re-install MSE to get it to work properly

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#11 RoysBoys

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Posted 30 July 2012 - 11:09 PM

Okay, I did the registry fix, windows had 17 updates. Did the Java update. Did the MSE deletion/reinstall and it appears to be running fine now. Also ran defogger.

At this point, I am cautiously ready to say things are looking pretty good. At least as far as I can tell at this point. Need to play around some more to ensure things are working as expected.

So, what's next?

#12 CatByte

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Posted 31 July 2012 - 08:29 AM

we just need to clean up our tools, please do the following:



You can delete the FRST, MiniToolBox and FarbarServiceScanner logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Press the WinKey +R to open a run box
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 RoysBoys

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Posted 31 July 2012 - 11:20 PM

I've done all the things you suggested above and things seem to be running better than before I was hit with the original virus. Just wanted to say thanks again for all your assistance. With all of the jerks out there who are trying to screw up our computers and rip us off, it's awesome to know that there are people like you and the other members of bleeping that are fighting the good fight and trying to level the playing field for users like me. You have no idea how much this is appreciated. You can close the thread after a job well done.

#14 CatByte

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Posted 01 August 2012 - 09:48 AM

you are welcome

stay safe :hello:

~CB

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#15 CatByte

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Posted 01 August 2012 - 09:48 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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