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Audio driver problem


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8 replies to this topic

#1 kanlinnaye

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Posted 28 July 2012 - 08:29 PM

Today I was changed a new windows. Windows XP to Windows 7. Everything are okay. But I got the Audio Drive is problem. It is okay when I check it from drive manger. It is successfully install. But I can't open any songs and System error song also not come out. In the task bar, the speaker symbol also not working. The sign is with cross. Please tell me how to solve that problem. Please check my attachment photo.

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#2 noknojon

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Posted 28 July 2012 - 08:40 PM

Hello -
First, do you have the speakers plugged into the correct plugs at the back of your computer ??
Next, do you use external speakers, or are they built in to the screen ??

Also you may not show a problem in Device Manager/High Def Audio, but were all the drivers for the new system installed, and have you opened all devices ??

Thank You -

#3 jhayz

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Posted 29 July 2012 - 02:18 AM

You mentioned from Win XP to Win 7, what computer model is it? Some laptops(assuming) that directly install Win 7 have these kind of audio problems or not supported after upgrading and while most like chipset, videos are not. The manufacturer's support site for the audio driver would help you resolve this problem. Some would even install the XP or Vista driver depending on the availability of the driver.

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#4 kanlinnaye

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Posted 29 July 2012 - 07:56 AM

Thank you all of your reply. I will try it again. Computer product is FUJITSU SIEMENS. Computer model is Amilo M6453G Series.

Edited by kanlinnaye, 29 July 2012 - 08:25 AM.


#5 narenxp

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Posted 29 July 2012 - 09:28 AM

Fujistsu doesnt support windows 7 for this product

http://support.ts.fujitsu.com/content/win7/Result.asp?LNG=

#6 deb001

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Posted 30 July 2012 - 07:12 PM

Hi,
My name is Debbie. Mod Edit: Deleted spam data - Hamluis.

I would suggest you to first uninstall the Audio driver Through Programs and Features OR Through Device Manager. You can click on the URL mentioned to follow anyone procedure out of those two: http://www.vistax64.com/tutorials/171469-uninstall-device-device-driver.html

Then after that you can either visit the website of the manufacturer of the sound card you are using or to your computer manufacturer website to install the latest audio driver for WIN 7 OS.

Please reply in case you have any questions.

Thanks & Regards
Debbie_B

Edited by Orange Blossom, 04 August 2012 - 08:42 PM.
Replaced link - Hamluis.

Thanks & Regards
Debbie_B

#7 coxchris

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Posted 30 July 2012 - 08:49 PM

Windows 7 has one service devoted to system audio Windows Audio needs to be set to automatic as start up type

Type in Services>find Windows Audio>Stop and Restart the service

Manages audio for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.

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#8 kanlinnaye

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Posted 02 August 2012 - 05:25 AM

Thank you for all of your reply for me. Now I got it. I was download Windows XP Audio Driver and install it. It is Okay. Really thank you for all of your reply.

#9 jhayz

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Posted 05 August 2012 - 01:04 AM

That is how I actually solved some laptops with Win XP OS, a clean install of Win 7 and using the older drivers. Good news for you also. :thumbup2:

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