I just got a call, and will be working on this problem later tonight...just figured I'd try to get a heads up with this one, hoping that if I post about it in advance, someone will recognize the problem from their past experiences and offer some (extremely) helpfull advice!
I got a call from a friend last night and she said that all of a sudden, she gets pop ups saying "symantec email proxy", and it seemed as if all the computer was doing was sending emails, and wouldn't let her do anything else. Bear in mind that all this was over the phone, so I haven't seen the actual error, but she said that "symantec email proxy" was exactly what it said. I talked her through some stuff and she said that it doesn't seem to have anything at all in the programs under "symantec client security" (which is a version of nortons anti virus), or anything under "Nortons". Not even a partial match.
Has anyone ever heard of anything like this before? Any advice on how to approach this one?
Thanks in advance for all your help!!!!!
War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.