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Cannot boot computer, (windows error recov...) Please help me.!

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#1 scorer04


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  • Local time:10:25 PM

Posted 28 July 2012 - 05:01 PM

Hello All,

Do computer problems ever end...? haha. Hopefully one of you guys who has experienced something like this can help me out.

This is what has happened in sequence.

1st. I ran Disk Cleanup
2nd. Restarted Computer

Then when it loads up I get a Windows Error Recovery screen. saying..

Windows failed to start. A recent hardware or software change might be the cause.
If Windows files have been damaged or configured incorrectly, StartUp Repair can help dianose and fix the problem. If power was interrupted during startup, choose Start Windows Normally. if not.. etc. choose Launch Start Up Repair ( Recommended )


When I choose the first option ( Launch Start up Repair ) , what happens is, it first says Windows is loading files....... Then it will just turn into a black screen with no cursor and nothing on it. Will stay that way until I force reboot once again.

When I choose the second option ( Start Windows Normally ) , when I do this, it moves to the Starting Windows screen that's black with the Microsoft logo, and stays there for a couple minutes until it will eventually Restart itself back to the Windows Error Recovery screen with the 2 options..

These are the two issues, and I have no idea how to start up my computer normally again, which is very frustrating b/c most of my work is on this laptop, and not backed up. I'm really hoping one of you can help me out..!

I'm using a Windows 7, 64bit Laptop

Things to note,
* I cannot restart the computer in safe mode.
* I've read about issues very similar to the ones i'm having for almost a day now, and really have no idea what to do.

If you can offer any input into fixing this issue I would greatly appreciate it..

Thanks a bunch,

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