I just looked at your recent posts.
I can assure you that you have done nothing wrong.
1) You posted a topic with the title Where do i ask questions? I am unsure of what forums to post in reguarding certian questions...
in Am I Infected
yesterday. You have since edited your post to state
Since I seem to be completely ignored please delete this.
What were your questions? We can tell you where to properly post them.
AII is one of the forums that gets a lot of posts. It's possible yours got lost in the shuffle.
2) If you are referring to your topic here http://www.bleepingcomputer.com/forums/topic462474.html/
in Malware Removal Logs
it is NOT being ignored.Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond. If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.
It is okay to ask GENERAL questions while waiting on a Malware Removal Team member to help you with your logs. However, do not ask questions about OTHER issues.
others deal with more broad topics such as preventing specific types of trojans/droppers
Information you get BEFORE being given a clean bill of health can be considered and implemented once your system is clean. Please refrain from asking for further help
from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient
while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member
. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. The Malware Removal Team should be the only members that you take advice from
, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.
Edited by Queen-Evie, 28 July 2012 - 02:15 PM.