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Deleted virus - now I cannot see / access my file folders


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12 replies to this topic

#1 urotsukidoji

urotsukidoji

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  • Local time:06:25 AM

Posted 28 July 2012 - 11:15 AM

Hello, I had a virus this am, not sure which, malware detec something or other. It looked like others I've had in the past such as System Security 2011 and Vista Security. So I restarted in safe mode, ran FixNCR.reg, Ran RKill, than Ran MalwareBytes. It found 3 items, deleted them, then wanted me to restart windows. When Windows Vista 64 Premium Home Ed started up again, I got an error that catalist control center has stopped working. I could navigate to my various hard drives, D, E, etc., but windows could not see any file folders on these drives. I know the files and data are still there, as I saw then all listed when MalwareBytes was scanning them. As well, windows still shows the amount of free space on each drive when I navigate to my computer.
So, how can I see my folders etc. again?


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_16
Run by Jeff at 12:26:21 on 2012-07-28
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4094.2393 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Electronic Arts\EADM\Core.exe
C:\Program Files\Logitech\SetPoint II\SetPointII.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\real\realplayer\Update\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.clubpenguin.com/
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [BlazeServoTool] "C:\Program Files (x86)\BlazeVideo\BlazeDVD 5 Professional\MediaDetector.exe"
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Comrade.exe] C:\Program Files (x86)\GameSpy\Comrade\Comrade.exe
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
uRun: [EMSTOQkqCSJFM.exe] C:\ProgramData\EMSTOQkqCSJFM.exe
uRun: [EA Core] C:\Program Files (x86)\Electronic Arts\EADM\Core.exe -silent
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [MDS_Menu] "C:\Program Files (x86)\CyberLink\MediaShow4\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\MediaShow4" UpdateWithCreateOnce "Software\CyberLink\MediaShow\4.1"
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [BDRegion] "C:\Program Files (x86)\Cyberlink\Shared files\brs.exe"
mRun: [UpdatePPShortCut] "C:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
mRun: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\1.0"
mRun: [LGODDFU] "C:\Program Files (x86)\lg_fwupdate\fwupdate.exe" blrun
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
StartupFolder: C:\Users\Jeff\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LIMEWI~1.LNK - C:\Program Files (x86)\LimeWire\LimeWire.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SETPOI~1.LNK - C:\Program Files (x86)\Logitech\SetPoint II\SetPointII.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: Interfaces\{3AD9A808-E2F8-47F6-81A0-0D91557A2463} : NameServer = 216.66.192.26 74.51.39.101
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [MDS_Menu] "C:\Program Files (x86)\CyberLink\MediaShow4\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\MediaShow4" UpdateWithCreateOnce "Software\CyberLink\MediaShow\4.1"
mRun-x64: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun-x64: [BDRegion] "C:\Program Files (x86)\Cyberlink\Shared files\brs.exe"
mRun-x64: [UpdatePPShortCut] "C:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
mRun-x64: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\1.0"
mRun-x64: [LGODDFU] "C:\Program Files (x86)\lg_fwupdate\fwupdate.exe" blrun
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jeff\AppData\Roaming\Mozilla\Firefox\Profiles\b6sv10wk.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://urotsukidojispad.com/
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files\real\realplayer\Netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer\Netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer\Netscape6\nprpjplug.dll
FF - plugin: c:\program files\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R0 mv61xx;mv61xx;C:\Windows\system32\DRIVERS\mv61xx.sys --> C:\Windows\system32\DRIVERS\mv61xx.sys [?]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 CLKMSVC10_9EC60124;CyberLink Product - 2011/04/28 14:38:01;C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2010-8-26 246256]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-6-17 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-3 250056]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-6-17 136176]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-30 113120]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-19 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-07-28 15:50:39 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1098FACE-1C80-4D65-B3FC-BA899072E289}\offreg.dll
2012-07-28 15:49:49 9133488 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1098FACE-1C80-4D65-B3FC-BA899072E289}\mpengine.dll
2012-07-28 07:33:14 9133488 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-07-15 07:00:53 2769408 ----a-w- C:\Windows\System32\win32k.sys
2012-07-14 20:25:01 974848 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2012-07-14 20:25:01 708608 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2012-07-14 20:24:52 1869824 ----a-w- C:\Windows\System32\msxml3.dll
2012-07-14 20:24:52 1797120 ----a-w- C:\Windows\System32\msxml6.dll
2012-07-14 20:24:51 1401856 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-07-14 20:24:51 1248768 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-07-14 20:24:50 516480 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-07-14 20:24:50 347136 ----a-w- C:\Windows\System32\schannel.dll
2012-07-14 20:24:50 278528 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-07-14 20:24:50 254464 ----a-w- C:\Windows\System32\ncrypt.dll
2012-07-14 20:24:50 204288 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-07-14 20:24:49 77312 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-07-03 22:50:05 927800 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{4A5E167B-D181-40A4-BFD0-CEA48108FE32}\gapaengine.dll
.
==================== Find3M ====================
.
2012-07-27 19:03:38 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-27 19:03:38 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-03 17:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-06-17 13:25:54 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 22:12:13 88576 ----a-w- C:\Windows\SysWow64\wudriver.dll
2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 19:19:42 171904 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 19:12:20 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-05-01 14:29:44 209920 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
.
============= FINISH: 12:26:52.15 ===============

Edited by urotsukidoji, 28 July 2012 - 11:34 AM.


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#2 urotsukidoji

urotsukidoji
  • Topic Starter

  • Members
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  •  
  • Local time:06:25 AM

Posted 28 July 2012 - 11:35 AM

adding the attach log
Attached File  Attach.txt   12.21KB   1 downloads

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 02 August 2012 - 09:31 AM

Greetings urotsukidoji and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you!


===================================================


Ground Rules:

  • First, I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
  • When you post your reply, do not use the Posted Image button but use the Posted Image button instead.
  • In the upper right hand corner of the topic you will see the Posted Image button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:

===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. Please allow me some time to review the information you have provided. I will post back as soon as possible.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 02 August 2012 - 11:31 AM

Greetings urotsukidoji,

Thank you again for patiently waiting for assistance. Your computer is still infected so there will be steps we need to take to address that. I would also like you to consider some information about Peer 2 Peer downloads which is one of the primary methods by which computers are infected, with potentially devastaing results.

Please consider and then perform the following if you would.


===================================================


P2P Warning

--------------------

Going over your logs I noticed that you have Limewire installed. It is pretty much certain that if you continue to use P2P programs, you will get infected again.

  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
I would recommend that you uninstall Limewire, however that choice is up to you. If you choose to remove the program, you can do so via Start > Control Panel > Add/Remove Programs.

If you are still leaning toward using this program, please take a look at this information about Ransomware which can be delivered via P2P file transfers. The newest variation of Ransomware can make it impossible to recover the files this malicious software encrypts. In other words, you will probably lose most if not all of your valuable information, including pictures.

If you wish to keep it, please do not use it until we are completely done and your machine is determined to be clean and updated.


===================================================


Run Combofix in Vista/7

--------------------

Combofix is a very powerful tool and special attention must be taken to allow it to work properly. Please pay careful attention to the following instructions.

  • Please download ComboFix from one of these locations:

    BleepingComputer

    ForoSpyware

  • Save Combofix.exe to your Desktop <-- Important!!!
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts. It is important you do not mouseclick while the program is running or it may stall.

    Note #1: Often times it may appear as if ComboFix has stopped working. To verify it is still running please do one of the following below. Note #1: Often times it may appear as if ComboFix has stopped working. To verify it is still running please do one of the following below. If, based on the below, you have concluded ComboFix has stopped running please stop and advise me.

    • Check your computer clock. If it is still running then so is ComboFix
    • Open Task Manager and select the Applications Tab. If the status of AutoScan is Running, then ComboFix is running
    • Open Task Manager and select the Processes Tab. Under Image Name look for files ending in .3xe. If there are fluctuating numbers under CPU and Mem Usage then ComboFix is running
    Note #2: If you receive the following error "Illegal operation attempted on a registery key that has been marked for deletion" please just restart your computer to resolve this issue
  • When finished, it will produce a log. Please include the C:\Combofix.txt log in your next reply.

===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • Hopefully you removed Limewire :)
  • Combofix.txt
  • Describe how your computer is behaving now

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#5 urotsukidoji

urotsukidoji
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Posted 02 August 2012 - 04:24 PM

Hi "Oh My" (Gary) thanks for getting back to me. First I would just like to say you guys are gods! I have used your site to fix at least 4 bad virus infections over the years, and you have always come through!

Couple notes on the one we're fighting here, I think when it triggered the Windows Vista permission window it was called "malwareremov.exe" or something similar. My son was on a kid gaming site called ducklifegames which I believe gave me the virus, as trying to navigate there later on my work PC brought up a McAfee warning.

Anyway, I removed limewire (it had not been used in years anyway). I ran combofix as instructed. Here is the log:

ComboFix 12-07-31.03 - Jeff 08/02/2012 16:46:32.1.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4094.2183 [GMT -4:00]
Running from: C:\Users\Jeff\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\Users\Jeff\AppData\Local\{5DD5A5F2-E4C8-4D6E-ACBF-975D18127818}
C:\Users\Jeff\AppData\Local\{5DD5A5F2-E4C8-4D6E-ACBF-975D18127818}\chrome.manifest
C:\Users\Jeff\AppData\Local\{5DD5A5F2-E4C8-4D6E-ACBF-975D18127818}\chrome\content\overlay.xul
C:\Users\Jeff\AppData\Local\{5DD5A5F2-E4C8-4D6E-ACBF-975D18127818}\install.rdf
C:\Users\Jeff\AppData\Roaming\AD ON Multimedia
C:\Users\Jeff\AppData\Roaming\inst.exe
C:\Users\Jeff\AppData\Roaming\ntuser.dat
C:\Users\Jeff\AppData\Roaming\vso_ts_preview.xml
C:\Windows\SysWow64\URTTemp
C:\Windows\SysWow64\URTTemp\regtlib.exe


((((((((((((((((((((((((( Files Created from 2012-07-02 to 2012-08-02 )))))))))))))))))))))))))))))))


2012-08-02 20:53:03 . 2012-08-02 20:53:03 -------- d-----w- C:\Users\Default\AppData\Local\temp
2012-08-02 20:38:36 . 2012-06-29 10:04:29 9133488 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{27F1C71F-51C8-4C1B-BCBF-6E19E71D8A48}\mpengine.dll
2012-07-28 15:49:49 . 2012-06-29 10:04:29 9133488 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-07-15 07:00:53 . 2012-06-13 13:58:27 2769408 ----a-w- C:\Windows\system32\win32k.sys
2012-07-14 20:25:01 . 2012-06-05 16:47:10 708608 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2012-07-14 20:25:01 . 2012-06-05 16:22:28 974848 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2012-07-14 20:24:52 . 2012-06-05 16:22:47 1797120 ----a-w- C:\Windows\system32\msxml6.dll
2012-07-14 20:24:52 . 2012-06-05 16:22:46 1869824 ----a-w- C:\Windows\system32\msxml3.dll
2012-07-14 20:24:51 . 2012-06-05 16:47:28 1401856 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-07-14 20:24:51 . 2012-06-05 16:47:27 1248768 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-07-14 20:24:50 . 2012-06-04 15:29:59 516480 ----a-w- C:\Windows\system32\drivers\ksecdd.sys
2012-07-14 20:24:50 . 2012-06-02 00:22:56 347136 ----a-w- C:\Windows\system32\schannel.dll
2012-07-14 20:24:50 . 2012-06-02 00:22:10 254464 ----a-w- C:\Windows\system32\ncrypt.dll
2012-07-14 20:24:50 . 2012-06-02 00:04:25 278528 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-07-14 20:24:50 . 2012-06-02 00:03:42 204288 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-07-14 20:24:49 . 2012-06-02 00:05:11 77312 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-07-14 20:24:48 . 2012-06-08 17:59:03 12899840 ----a-w- C:\Windows\system32\shell32.dll
2012-07-03 22:50:05 . 2012-02-10 21:56:17 927800 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{4A5E167B-D181-40A4-BFD0-CEA48108FE32}\gapaengine.dll
.


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2012-07-27 19:03:38 . 2012-04-03 20:51:17 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-27 19:03:38 . 2011-08-22 23:47:30 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-15 07:02:18 . 2006-11-02 12:35:00 59701280 ----a-w- C:\Windows\system32\mrt.exe
2012-07-03 17:46:44 . 2010-06-04 00:27:10 24904 ----a-w- C:\Windows\system32\drivers\mbam.sys
2012-06-17 13:25:54 . 2008-11-09 05:44:18 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2012-06-04 16:56:01 . 2009-08-18 16:49:26 564632 ----a-w- C:\ProgramData\Microsoft\IdentityCRL\production\wlidui.dll
2012-06-04 16:55:58 . 2009-08-18 15:24:10 19736 ----a-w- C:\ProgramData\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2012-06-02 22:19:46 . 2012-06-23 07:10:21 38424 ----a-w- C:\Windows\system32\wups.dll
2012-06-02 22:19:43 . 2012-06-23 07:10:42 2428952 ----a-w- C:\Windows\system32\wuaueng.dll
2012-06-02 22:19:42 . 2012-06-23 07:10:43 57880 ----a-w- C:\Windows\system32\wuauclt.exe
2012-06-02 22:19:42 . 2012-06-23 07:10:43 44056 ----a-w- C:\Windows\system32\wups2.dll
2012-06-02 22:19:32 . 2012-06-23 07:10:21 35864 ----a-w- C:\Windows\SysWow64\wups.dll
2012-06-02 22:19:23 . 2012-06-23 07:10:21 701976 ----a-w- C:\Windows\system32\wuapi.dll
2012-06-02 22:19:23 . 2012-06-23 07:10:21 577048 ----a-w- C:\Windows\SysWow64\wuapi.dll
2012-06-02 22:15:31 . 2012-06-23 07:10:42 2622464 ----a-w- C:\Windows\system32\wucltux.dll
2012-06-02 22:15:08 . 2012-06-23 07:10:21 99840 ----a-w- C:\Windows\system32\wudriver.dll
2012-06-02 22:12:13 . 2012-06-23 07:10:21 88576 ----a-w- C:\Windows\SysWow64\wudriver.dll
2012-06-02 19:19:42 . 2012-06-23 07:10:13 186752 ----a-w- C:\Windows\system32\wuwebv.dll
2012-06-02 19:19:42 . 2012-06-23 07:10:13 171904 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2012-06-02 19:15:12 . 2012-06-23 07:10:13 36864 ----a-w- C:\Windows\system32\wuapp.exe
2012-06-02 19:12:20 . 2012-06-23 07:10:13 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [2009-04-11 07:10:53 1555968]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [2008-01-21 02:51:33 138240]
"LightScribe Control Panel"="C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-08-16 17:45:02 2736128]
"Comrade.exe"="C:\Program Files (x86)\GameSpy\Comrade\Comrade.exe" [2007-06-29 19:03:08 36864]
"EA Core"="C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" [2008-07-16 17:06:34 2772992]
"Steam"="C:\Program Files (x86)\Steam\Steam.exe" [2011-11-29 01:42:37 1242448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-01 22:23:08 61440]
"UpdateLBPShortCut"="C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2009-05-20 02:16:16 222504]
"MDS_Menu"="C:\Program Files (x86)\CyberLink\MediaShow4\MUITransfer\MUIStartMenu.exe" [2009-02-25 18:40:48 218408]
"CLMLServer"="C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe" [2009-12-15 17:47:00 103720]
"UpdateP2GoShortCut"="C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2009-05-20 02:16:16 222504]
"RemoteControl9"="C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe" [2010-08-03 00:13:12 87336]
"BDRegion"="C:\Program Files (x86)\Cyberlink\Shared files\brs.exe" [2010-08-26 08:30:52 75048]
"UpdatePPShortCut"="C:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" [2009-05-20 02:16:16 222504]
"UCam_Menu"="C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2009-02-18 01:21:32 218408]
"LGODDFU"="C:\Program Files (x86)\lg_fwupdate\fwupdate.exe" [2012-02-18 20:19:44 557056]
"Adobe Reader Speed Launcher"="C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 12:41:07 37296]
"Adobe ARM"="C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 15:07:56 843712]
"APSDaemon"="C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 04:25:58 59240]
"QuickTime Task"="C:\Program Files (x86)\QuickTime\QTTask.exe" [2011-10-24 19:28:52 421888]
"iTunesHelper"="C:\Program Files (x86)\iTunes\iTunesHelper.exe" [2012-01-16 22:22:12 421736]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2012-06-17 13:25:56 296056]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
SetPointII.lnk - C:\Program Files\Logitech\SetPoint II\SetPointII.exe [2007-8-30 809984]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-27 19:03:39 250056]


--- Other Services/Drivers In Memory ---

*Deregistered* - CLKMDRV10_9EC60124

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-08-16 17:43:02 451872 ----a-w- C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe

Contents of the 'Scheduled Tasks' folder

2012-07-29 C:\Windows\Tasks\Adobe Flash Player Updater.job
- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 20:51:17 . 2012-07-27 19:03:39]

2012-08-02 C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-17 13:24:42 . 2012-06-17 13:24:34]

2012-08-02 C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-06-17 13:24:42 . 2012-06-17 13:24:34]


--------- X64 Entries -----------


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skytel"="Skytel.exe" [2007-11-20 10:15:00 1826816]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2007-07-18 00:41:56 134160]
"MSC"="C:\Program Files\Microsoft Security Client\msseces.exe" [2012-03-26 22:54:34 1271168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x1

------- Supplementary Scan -------

uStart Page = hxxp://www.clubpenguin.com/
uLocal Page = C:\Windows\system32\blank.htm
mLocal Page = C:\Windows\SysWOW64\blank.htm
TCP: Interfaces\{3AD9A808-E2F8-47F6-81A0-0D91557A2463}: NameServer = 216.66.192.26 74.51.39.101
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
FF - ProfilePath - C:\Users\Jeff\AppData\Roaming\Mozilla\Firefox\Profiles\b6sv10wk.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://urotsukidojispad.com/
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false

- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Wow6432Node-HKCU-Run-BlazeServoTool - C:\Program Files (x86)\BlazeVideo\BlazeDVD 5 Professional\MediaDetector.exe
Wow6432Node-HKCU-Run-EMSTOQkqCSJFM.exe - C:\ProgramData\EMSTOQkqCSJFM.exe
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-Windows Defender - C:\Program Files (x86)\Windows Defender\MSASCui.exe
AddRemove-PunkBusterSvc - C:\Windows\system32\pbsvc.exe

My computer seems to be fixed on first look. I can now navigate to all folders, nothing appears to be missing, settings seem back to pre-virus configuration. Please let me know if there is any further action needed that you can see from the combofix log.

#6 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 02 August 2012 - 05:19 PM

Greetings urotsukidoji,

Nice results.

Let's run a couple more scans to see if leftovers are picked up. I am going to have you re-run Malwarebytes plus another online scanner that usually gives us good results.

Please perform the following.


===================================================


Rerun Malwarebytes

--------------------

Temporarily disable your antivirus program.

  • Please locate your Malwarebytes icon Posted Image and launch the program
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.


===================================================


ESET Online Scanner

--------------------

I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.

    Posted Image

  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:

    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:


  • MBAM results
  • ESET results
  • Notice any issues?

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#7 urotsukidoji

urotsukidoji
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Posted 03 August 2012 - 12:36 PM

Hello, I have ran the requested scans. Malwarebytes did not turn up anything. ESET however found 7 leftover items. I do not know if they were left over from this virus, or something in the past, but it said they were cleaned. Here are the 2 logs produced;

Malwarbytes;

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.03.05

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Jeff :: JEFF-PC [administrator]

8/3/2012 11:14:19 AM
mbam-log-2012-08-03 (11-14-19).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 193862
Time elapsed: 2 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


ESET;

C:\Users\Jeff\tuxpaint-0.9.21c-win32-installer-opencandy.exe Win32/OpenCandy application cleaned by deleting - quarantined
C:\Users\Jeff\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\0\43296140-56a27bff a variant of Java/TrojanDownloader.Agent.ME trojan cleaned by deleting - quarantined
C:\Users\Jeff\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\15\28427f4f-30e672e0 multiple threats deleted - quarantined
C:\Users\Jeff\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\53\1835935-36a0cff6 Java/Exploit.CVE-2012-1723.U trojan deleted - quarantined
C:\Users\Jeff\AppData\Roaming\0EEA579577604B29C873001E2AACD89F\enemies-names.txt Win32/Adware.AntimalwareDoctor.AE.Gen application cleaned by deleting - quarantined
C:\Users\Jeff\AppData\Roaming\0EEA579577604B29C873001E2AACD89F\local.ini Win32/Adware.AntimalwareDoctor.AE.Gen application cleaned by deleting - quarantined
E:\Downloads\cnet2_opd2d_msi.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined

I have not noticed any operational issues.

Please advise any further steps you recommend, and again, thanks for all the help.

#8 Oh My!

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Posted 03 August 2012 - 12:55 PM

Greetings urotsukidoji,

Those ESET deletions do not cause any alarm going forward.

We need to tighten up your security a bit by updating 2 programs that are exploited by malware. Please perform the following for me.


===================================================


Update Adobe Reader

--------------------

Your Adobe Reader is out of date and a security concern.

Here is some excellent information and a video which explains the importance of minimizing the risk of infection through compromised PDF files.

Please download Adobe Reader

After installing the latest Adobe Reader, uninstall all previous versions.

  • If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed Uncheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader (the one I use personally). It's a much smaller file to download and uses a lot less resources than Adobe Reader.

  • When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other addons.

===================================================


Update Java

-------------------

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for the JRE icon Posted Image underneath "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right and a new page will open.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.

  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.

To disable the JQS service if you don't want to use it:

  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

===================================================


Things I would like to see in your next reply. :thumbsup2:

  • Did the update process go smoothly?
  • How is your computer running now? Does everything seem tip top shape?

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#9 urotsukidoji

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Posted 03 August 2012 - 08:27 PM

Hello, I installed the latest Adobe Reader 10.1.3 ... when I went to uninstall old versions, no other versions appeared in Programs and Features to uninstall, is that an issue?
I uninstalled Java 6 (it was the only instance of Java that appeared). I now have Java 7 Update 5 64 bit installed.

Almost all seams ok now, however, I had to add back some desk top short cuts that seemed to vanish. The only thing left, that I can see, which is prob a stupid easy fix, but I can't seem to find it.... when I click start in vista, and the pop up menu comes up, on the right it lists;

Documents
Pictures
Music
Computer
Network
Control Panel
Help and Support

The one item missing is "Connect To" which used to be there as my essential short cut to connect to the internet. ...anyway to add that back? Sorry for the lame windows questions...

Thanks again.

Edited by urotsukidoji, 03 August 2012 - 08:31 PM.


#10 Oh My!

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Posted 03 August 2012 - 08:36 PM

Greetings urotsukidoji,

Adobe and Java are perfect.

I am going to make an assumption you are not using the Classic Start menu but rather then "Regular" Start menu. If not please let me know.

For the regular start menu try this.


===================================================


Modifying Start Menu Items in Windows Vista Regular Start Menu

----------

  • Right click the start menu and select Properties
  • Verify the Start menu is selected
  • Select Customize
  • Place a check mark in the Connect to box
  • Click OK

===================================================


Things I would like to see in your next reply. :thumbsup2:

  • How did that go?
  • One last check. Is all well?

Edited by Oh My, 03 August 2012 - 09:15 PM.
Additional instructions

Gary
 
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"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#11 urotsukidoji

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Posted 04 August 2012 - 08:46 AM

Thanks. That worked. All seems well, thanks for all the help. One last question I guess. What virus protection software out there is the best? Would the full version of Malwarebytes have protected me do you think? Or the ones offered by ESET? I tried using Norton way back, and it was such a problem, I ended up un- installing, and have just been using Microsoft SE, and scanning weekly with the free version of Malwarebytes.

#12 Oh My!

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Posted 04 August 2012 - 06:33 PM

Greetings urotsukidoji,

I am glad we resolved that issue.

The use of which antivirus to use, whether paid, free, and what type ends up being a personal decision. An antivirus program is just one component in an overall scheme of computer protection. I am going to provide you additional information below that touches upon these different areas. Having said that, this is a part of my instructions when someone does not have any antivirus program installed:

  • New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software. Two good antivirus programs free for non-commercial home use are avast! Free Antivirus and Avira AntiVir Personal - Free Antivirus.
  • You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.


It is now my pleasure to provide you with the following Good News!


===================================================


All Clean

--------------

Your machine appears to be clean. Please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :thumbsup:

Please do the following to remove the remaining tools we used from your PC:

  • Delete the tools used during the disinfection:

  • Press windows key Posted Image + r on your keyboard at the same time. In the run box type combofix /uninstall, then press OK.

    Posted Image
  • This will remove Combofix and other tools we used from your computer.

Please read the following in order to prevent reinfecting your PC:

  • Install and update the following programs regularly:

    • Outbound firewall.
      If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!

    • I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    • Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well

    • Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine
    .
  • Stay up to date!

    • The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
    • In order to provide an example of these vulnerabilities it would be well worth your time to read an article and view a short video by Sophos Lab detailing how Adobe Acrobat can be compromised. This information provides a window into the complex nature of malicious software and the efforts to combat it. Your part is simply installing the hard work done by others to try to keep your computer clean.
Some more links you might find of interest:


We will leave this topic open for just a few days in case you have any further issues then it will be closed shortly thereafter.

Thank you for placing your trust in BleepingComputer. It was a pleasure serving you. Posted Image
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#13 Oh My!

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Posted 06 August 2012 - 08:19 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Gary
 
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"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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