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CD won't burn


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3 replies to this topic

#1 guit30

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Posted 27 July 2012 - 07:04 AM

My computer is new, I have burned about 10 CDs on computer without problem. Today, I ruined 3 CDrs trying to burn a CD for brother and it won't work. I have no idea what is wrong ,Please help.

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#2 _deepa

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Posted 27 July 2012 - 06:11 PM

Hi,

First of all, I would suggest you to update the firmware of CD-DVD drive. The second thing that I would suggest you to do is some changes in registry settings. Following are the steps to delete the upper filter and lower filter which are the settings of CD-DVD drive:-
1. Click the Start button, click Run.
2. In the Open box, type Regedit, and then click OK.
3. Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
4. Click the plus sign (+) next to SYSTEM.
5. Click the plus sign (+) next to Current Control Set.
6. Click the plus sign (+) next to Control.
7. Click the plus sign (+) next to Class.
8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
9. On the right side of the window, click Upper Filters.
10. Click Edit on the menu bar.
11. Click Delete, and then click OK.
12. On the right side of the window, click Lower Filters.
13. Click Edit on the menu bar.
14. Click Delete, and then click OK.
15. Click File, and then click Exit.
16. Restart the computer normally.
Please try to check if there are any dust particles on the lens of the CD. You can try one more step to uninstall and reinstall the CD burner and also try to use a different software for burning the CDs.

For further help please reply.

Thanks and Regards
Deepa_R

Edited by Queen-Evie, 04 August 2012 - 11:19 PM.
Removed spammy content


#3 Queen-Evie

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Posted 28 July 2012 - 07:55 AM

If you choose to edit the registry do the following first. If something goes wrong it can be easily restored.

Backup the Windows system registry with ERUNT
  • If you are using ERUNT on a Vista or Windows 7 system:
  • And ... if UAC (User Account Control) is enabled on the Windows system (as it is by default):
  • When installing ERUNT, ensure that the AutoBackup option is UN-checked!
  • Run ERUNT using right-click > Run as Administrator
    Note: Backups will not be automatically created daily. Instead you will need to create them manually by running ERUNT.
[/list]Download ERUNT (The Emergency Recovery Utility NT) to the computer.
  • There are two versions to choose from:
    • Installer file Download Now
    • Run (double-click) the installer file to install ERUNT on the system.
    • Run ERUNT using the shortcut that will have been created on the Desktop.
    • Follow the prompts, leaving all settings in their default configuration.
  • Zipped file Download .ZIP
    • Unzip/Extract the .zip file to a folder in the location of your choice.
      Read the README.TXT file for full instructions and more information.
    • Run (double-click) the contained ERUNT.EXE file to backup the registry.
    • Follow the prompts, leaving all settings in their default configuration.
------------------------------
Note: To restore the Windows registry using ERUNT backups:
  • Navigate to the EFDNT folder created to house the registry backups:
    C:\Windows\ERDNT <<< folder
  • Inside the ERDNT folder you may find other folders labelled by date (manual backups if any).
  • The AutoBackup folder contains dated folders with registry backups created automatically by ERUNT each day the computer is started.
  • The location might look something like this:
  • C:\WINDOWS\ERDNT\AutoBackup\25-07-2012 <<< folder
[*]Locate the backup (by date) that you wish to use and then run (double-click) ERDNT.exe within that same backup folder, and follow the prompts.
[/list]

Edited by Queen-Evie, 28 July 2012 - 09:52 AM.


#4 Orange Blossom

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Posted 30 July 2012 - 10:44 AM

Hello guit30,

Do you still need assistance with this problem?

Thank you,

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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