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Browser redirect + advertisement pop-ups


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3 replies to this topic

#1 LorelaiW

LorelaiW

  • Members
  • 15 posts
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  • Local time:10:47 PM

Posted 26 July 2012 - 10:01 PM

Didn't really notice any problems until I started getting redirected from any google search. The redirect happens with both chrome and firefox as well as other search engines. I also started noticing some sort of pop-ups powered by ClicktoSave and random underlined words that give you ads from Text Enhance. I have run AVG, MBAM and a couple others but none of them seem to be finding the actual problems. Hopefully it will be an easy fix. Thanks in advance for any help :)

DDS Log:

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
Run by Justin at 23:01:10 on 2012-07-24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2334 [GMT -4:00]
.
AV: AV Security Essentials *Enabled/Updated* {7B553E67-8637-43AF-9C70-4852202DE8DC}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AV Security Essentials *Enabled*
FW: AVG Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgfws.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
C:\Program Files\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG Secure Search\vprot.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.searchnu.com/406
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.12\AVG Secure Search_toolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.12\AVG Secure Search_toolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800
mRun: [Conime] %windir%\system32\conime.exe
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [HF_G_Jul] "c:\program files\avg secure search\HF_G_Jul.exe" /DoAction
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADcAMQAyADEANwAzADcALQBCAEEAKwAxAC0ASwBWADMAKwA3AC0AWABMACsAMQAtAFQAMwAtAEYAUAA5ACsANgAtAEIAQQBSADkARwArADEALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEALQBGADkATQA3AEMAKwA1AC0ARgA5AE0AMQAwAEIAKwAyAA"&"prod=90"&"ver=9.0.872
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 10.0.0.1
TCP: Interfaces\{CA83FC4D-C5E4-4D4B-A5CB-1F201A352B94} : DhcpNameServer = 10.0.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\11.2.0\ViProtocol.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\justin\application data\mozilla\firefox\profiles\or7aap3z.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us&tb_uuid=100000000000000002&tb_oid=14-05-2010&tb_mrud=14-05-2010
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B347574e6-28bf-4093-9e3f-5402a26d4039%7D&mid=628f055a4ee247d18ccdd1544f6ae62a-ff56b62024a2e673b29bfe1f8a77c8b3b367a441&ds=AVG&v=10.2.0.3&lang=en&pr=pr&d=2012-02-16%2015%3A59%3A20&sap=ku&q=
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\justin\local settings\application data\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\11.2.0\npsitesafety.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_228.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 avgfws;AVG Firewall;c:\program files\avg\avg2012\avgfws.exe [2011-11-23 2391832]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2011-12-19 394672]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-2-23 655944]
R2 vToolbarUpdater11.2.0;vToolbarUpdater11.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\11.2.0\ToolbarUpdater.exe [2012-7-9 935008]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-2-23 22344]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32.sys [2011-1-8 100712]
S1 2287729drv;2287729drv;c:\windows\system32\drivers\2287729drv.sys --> c:\windows\system32\drivers\2287729drv.sys [?]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2011-10-12 4433248]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-31 135664]
S2 XMLProvS;Network ProService;c:\windows\system32\svchost.exe -k xmlpros [2004-8-10 14336]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-11 253600]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriver.sys --> c:\windows\system32\drivers\AVGIDSDriver.Sys [?]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilter.sys --> c:\windows\system32\drivers\AVGIDSFilter.Sys [?]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshim.sys --> c:\windows\system32\drivers\AVGIDSShim.Sys [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-10-31 135664]
S3 gUSBSTOi;gUSBSTOi;\??\c:\docume~1\justin\locals~1\temp\gusbstoi.sys --> c:\docume~1\justin\locals~1\temp\gUSBSTOi.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-4-24 113120]
.
=============== Created Last 30 ================
.
2012-07-02 14:01:44 230808 ----a-r- c:\windows\system32\cpnprt2.cid
.
==================== Find3M ====================
.
2012-07-03 17:46:44 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-06-13 13:19:59 1866112 ----a-w- c:\windows\system32\win32k.sys
2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll
2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll
2012-06-02 19:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 19:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 19:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 19:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 19:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 19:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 19:18:58 214256 ----a-w- c:\windows\system32\muweb.dll
2012-06-02 19:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-11 14:42:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ----a-w- c:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST3160815AS rev.4.ADA -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe catchme.sys CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8AA344B1]<<
c:\docume~1\justin\locals~1\temp\catchme.sys
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8aa3b93c]; MOV EAX, [0x8aa3bab0]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1B0] -> \Device\Harddisk0\DR0[0x8AE1EAB8]
3 CLASSPNP[0xB80E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1B0] -> \Device\00000068[0x8AE19F18]
5 ACPI[0xB7F7F620] -> ntkrnlpa!IofCallDriver[0x804EF1B0] -> [0x8AE22940]
\Driver\atapi[0x8AB6B6B0] -> IRP_MJ_CREATE -> 0x8AA344B1
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8AA342E2
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 23:01:34.28 ===============




GMER Log:


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-07-26 20:30:10
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST3160815AS rev.4.ADA
Running: 2f74ncj7.exe; Driver: C:\DOCUME~1\Justin\LOCALS~1\Temp\pwtdapog.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xB3FA6640]

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB6BA73A0, 0x5CC259, 0xE8000020]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[2948] ntdll.dll!LdrLoadDll 7C91632D 5 Bytes JMP 0115FA35 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[2948] kernel32.dll!VirtualAlloc 7C809AF1 5 Bytes JMP 014007C5 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[2948] kernel32.dll!MapViewOfFile 7C80B9A5 5 Bytes JMP 0140079E C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[2948] GDI32.dll!CreateDIBSection 77F19E19 5 Bytes JMP 01400728 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[4028] USER32.dll!SetWindowLongA 7E42C29D 5 Bytes JMP 1066003B C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[4028] USER32.dll!SetWindowLongW 7E42C2BB 5 Bytes JMP 1065FFCA C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[4028] USER32.dll!GetWindowInfo 7E42C49C 5 Bytes JMP 1043AEF3 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[4028] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 1043B50D C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Real\RealPlayer\update\realsched.exe[9796] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 5 Bytes [33, C0, C2, 04, 00] {XOR EAX, EAX; RET 0x4}

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Udfs \UdfsCdRom DLAIFS_M.SYS (Drive Letter Access Component/Roxio)
Device \FileSystem\Udfs \UdfsDisk DLAIFS_M.SYS (Drive Letter Access Component/Roxio)

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device AE1E5D20

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@u0 0xD4 0xC3 0x97 0x02 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0x43 0x8D 0x6D 0x22 ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@u0 0xD4 0xC3 0x97 0x02 ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 0
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0x43 0x8D 0x6D 0x22 ...

---- EOF - GMER 1.0.15 ----

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#2 HelpBot

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Posted 01 August 2012 - 10:35 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


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#3 LorelaiW

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Posted 02 August 2012 - 05:01 PM

No issue has been resolved yet. Unfortunately, the computer was turned off at some point and when turned back on I am now getting the error loading operating system message. I tried booting from the Windows XP disc and from the recovery console I did the fixmbr command but I'm still getting the same message. Was planning on getting someone to look at it unless there is something else that may get it back in order.

#4 HelpBot

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Posted 06 August 2012 - 10:40 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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