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Windows 7 infected with something


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#1 Sai-ber-tech

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Posted 26 July 2012 - 02:35 PM

strange report from Combofix about infected system directory files, doesnt seem to remove them even though they are detected and claim to be removed, is it a false positive? attached Combofix log. System is Windows 7 Home Premium SP1, Dell Inspiron 1545, 4GB RAM. Right click on Desktop causes explorer crash, internet is accessible and programs run fine. Any ideas ? Edit: Ran Malwarebytes, Superantispyware, Avast full scan, TDSSKILLER, ccleaner, Spybot S&D 1.6.

Any help is greatly appreciated.

:thumbup2: Attached File  ComboFix.txt   108.31KB   3 downloads Attached File  DDS.txt   21.44KB   1 downloads Attached File  gmer.log   8.11KB   2 downloads


*Moderator Edit: Moved topic from Windows 7 to the more appropriate forum. Combofix logs are allowed only in Malware Removal Logs ~ Queen-Evie*

Edited by Sai-ber-tech, 26 July 2012 - 03:52 PM.


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#2 Sai-ber-tech

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Posted 26 July 2012 - 02:51 PM

Thanks Evie, guess I didnt look closely enough at the forum choices, next time I'll be sure to post in the appropriate forum. :blink:

Here's a Hijackthis log as well. Thanks in advance.
:busy:Attached File  hijackthis.log   13.25KB   0 downloads

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Posted 31 July 2012 - 06:35 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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#4 Sai-ber-tech

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Posted 31 July 2012 - 07:05 PM

Hello, first let me inform you that I have resolved the "Right click on Desktop causes EXPLORER.EXE to crash" issue by disabling the "briefcase" right click context menu handler, there is still an issue where files are being detected in Combofix (Combofix was run by me as there were some Fraudware and/or Rootkit type activities on the computer, another issue is that Firefox will not install on the current profile, it will however install just fine on the other user account, it may be that I need to migrate this profile to another user account but am not fully aware of how to do this in Windows 7 as opposed to the method for XP where you omit a user.ini file and a few user profile folders.

The Firefox issue is seemingly due to permission problems as it refuses to create a user profile folder in APPDATA\ROAMING, in fact there isnt even a Mozilla folder created. The main concern is the Firefox install issue and the files detected as infected by Combofix unless any other issues are detected by you pros, if a CBS.log or CHECKSUR.log are needed let me know and I will post them. I was not aware that x64 systems rendered GMER logs useless so I guess ignore the above GMER log. I look forward to getting any help you can provide, thanks for your time. :thumbsup:

Attached File  DDS.txt   22.37KB   0 downloads

Attached File  hijackthis.log   12.25KB   0 downloads

#5 Sai-ber-tech

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Posted 01 August 2012 - 05:33 PM

Please consider this topic closed, although I'm sure if I had the time then we would have found an answer to these issues but due to time constraints I needed a working computer, the factory Dell Restore has been done after all files were backed up and no further help is needed. Thanks for any time you may have put into this issue and hope you can use the time to help someone else.

Best Regards.

Sai.




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