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BSODs


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8 replies to this topic

#1 FoolsLove

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Posted 26 July 2012 - 11:54 AM

EDIT: as you have reformatted I am moving this to Vista ~~ GMod boopme


I am running Windows Vista, and I was running Vista before my reinstall.

About two weeks ago I started running into several issues with my computer. After mass scanning my computer with several programs and removing quite a bit of things, I was told by someone that I had corrupted system files, so a reinstall of Windows or System Restore to factory settings was necessary. I originally wanted to do the system restore, but I have no CD nor was there a restore point, as this wasn't originally my PC. So, I went with reinstalling Windows. When I reinstalled, I format the C:\, however reinstalling only fixed most of the issues. Since reinstalling, I have gotten several BSODs. They only seem to happen if I am running a scan from Malwarebytes or if I have a certain amount of programs open, CPU/memory too high. I don't quite know which of the last 3 it is, because it BSOD's me before too randomly.

There are other issues that still persist, but the instructions say one problem one thread, so I figured I'd go with the worst of them.

I downloaded a program called WhoCrashed, and was told to run it after I got a BSOD and it'd tell me why it crashed, but every time I run it, nothing comes up. I also have Avast! running as well as Windows Firewall & Defender.

Edited by boopme, 26 July 2012 - 08:08 PM.


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#2 hamluis

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Posted 27 July 2012 - 11:07 AM

I would run the appropriate hard drive diagnostic...to ensure that it is capable of proper functioning.

Free Hard Drive Testing Tools - Hard Drive Diagnostics - http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

Louis

#3 deb001

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Posted 27 July 2012 - 05:57 PM

Hi,
My name is Debbie.

As suggested by hamluis , if you run the Hardware Diagnostics you might be able to find the cause of this continuous BSOD’s issues.
Further I would suggest you to follow the correct way of Clean Operating System Installation. May be if Clean OSRI is not done properly then you have the probability of getting these BSOD’s.

For further assistance please reply

Thanks & Regards
Debbie_B

Edited by Orange Blossom, 04 August 2012 - 08:33 PM.
Removed spammy content. ~ OB

Thanks & Regards
Debbie_B

#4 FoolsLove

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Posted 27 July 2012 - 07:11 PM

Well, I downloaded the SeaGate one. Upon first trying to run it I got a BSOD. Now when I try to run it, I get the error

Object reference not set to an instance of an object. System.String
GetBootDriveSerialNumber()

Coincidentally enough, my laptop is a Dell.

edit
After doing something recommended in my other thread about a 7shared redirect, I was able to successfully run the SeaGate hard drive diagonstic.

It passed the short DST and short generic tests. Currently running long generic.

edit 2
Long generic pass. Smart test pass. All the tests passed.

Edited by FoolsLove, 27 July 2012 - 09:30 PM.


#5 hamluis

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Posted 28 July 2012 - 11:13 AM

<<Well, I downloaded the SeaGate one.>>

Do you have a Seagate/Samsung hard drive?

You really ought to run the Dell Diagnostics package, since it's designed for your system.

Louis

#6 FoolsLove

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Posted 28 July 2012 - 06:46 PM

<<Well, I downloaded the SeaGate one.>>

Do you have a Seagate/Samsung hard drive?

You really ought to run the Dell Diagnostics package, since it's designed for your system.

Louis


I have a Toshiba harddrive, apparently.

Didn't see anything for Dell or Samsung in that link provided, so I just went with Seagate since I know them from my externals.

#7 hamluis

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Posted 29 July 2012 - 08:41 AM

You can try FujitsuToshiba - http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities , the DOS tool is the one to use.

Louis

#8 AustrAlien

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Posted 29 July 2012 - 09:07 AM

You can try FujitsuToshiba - http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities , the DOS tool is the one to use.

@ Louis: The download available from the link is a real dud as far as being any use to anyone.
  • I'd suggest that you remove it from your bookmarks/favourites! (and BC's page of info on HDD testing tools!)
This mentioned download is titled "DOS Diagnostic Tool Ver. 7.0 (For IDE/ATA/SATA Hard Drives)"
  • The downloaded application must be run from a DOS bootable (floppy) disk!
    This is unlikely to help ... even if the OP's hard drive did by some chance happen to be on the list of supported hard drives.
    To quote from the instructional/informational text file contained in the downloaded zip file:
---------------------------------------
1. ABOUT THE PROGRAM
---------------------------------------
FJDT ver 7.00 is provided for use in checking FUJITSU IDE drives for possible
defects/problems at the user side.
This program version only works with the following FUJITSU IDE drive models:

2.5 inch drives: 
-----------------
    { "FUJITSU M271xT"       }
    { "FUJITSU M272xTA"      }
    { "FUJITSU MHxxxxxxx"    }
    { "FUJITSU MJxxxxxxx"    }

 3.5 inch drives: 
-----------------
    { "FUJITSU M16xxTAU"     }
    { "FUJITSU MPA3xxxAT"    }
    { "FUJITSU MPB30xxATU E" }
    { "FUJITSU MPB30xxAT"    }
    { "FUJITSU MPC3xxxAT"    }
    { "FUJITSU MPC3065AH"    }
    { "FUJITSU MPD3xxxAT"    }
    { "FUJITSU MPE3xxxAT"    }
    { "FUJITSU MPF3xxxAT"    }
    { "FUJITSU MPF3xxxAH"    }
    { "FUJITSU MPG3xxxxxxx"  }
    { "FUJITSU MPH3xxxAH"    }


--------------------------------------------
2. FILE SIZE and BUILD TIME
--------------------------------------------

To ensure correct operations, please check if your copy of the 
program conforms with the following specifications:

	File Size  : 132,624 Bytes
	Build Time : 04-19-2007 12:02


--------------------------------------------
3. USER'S GUIDE
--------------------------------------------

3.1. Requirement

	a) Operating System : DOS 

	* This version has only been tested from DOS 5.0 above

	<img src='http://www.bleepingcomputer.com/forums/public/style_emoticons/<#EMO_DIR#>/cool.gif' class='bbc_emoticon' alt='B)' /> CPU: IBM-PC compatibles -> 80x86 CPU-Based motherboards 


3.2. Running the program

*Note: You cannot run this program under WINDOWS environment. 

    3.2.1. Boot from a clean DOS disk.
    3.2.2. Change to the drive/directory where FJDT.EXE is located.
    3.2.3.  Syntax:
                A> FJDT


--------------------------------------------

Edited by AustrAlien, 29 July 2012 - 09:15 AM.

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#9 AustrAlien

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Posted 29 July 2012 - 09:14 AM

I downloaded a program called WhoCrashed, ... but every time I run it, nothing comes up.

It may be that your system is configured to not save crash dumps? Let's check to find out ...

:step1: To check your system's "Recoveros" (Recovery) and Page File settings via Windows Management Instrumentation (WMI), please download and then run the following:

:step2: Disable automatic restart on system failure from within Windows:

Disable Automatic Restart .... VISTA
When the system fails it will not re-start: Instead, you will see a BSOD (blue screen of death) with error message, such as the example shown below:
  • Posted Image
  • Record the error message details, which will be contained in the areas indicated within the red lines in the above image.

    Please post the error details in your next reply, when it happens.
You may need to press and hold for 5 seconds, the ON/OFF button, to switch off your computer.
AustrAlien
Google is my friend. Make Google your friend too.

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