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LAN/WiFi suddenly stopped workiing


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12 replies to this topic

#1 Insp. Bumstead

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Posted 25 July 2012 - 11:40 PM

Hello.

My LAN and WiFi suddenly stopped working. It was working fine for several hours before now. I decided to take a break and pour myself some coffee and give a package to the postman. Gone for maybe 10 minutes at the most.

When I came back, the LAN and WiFi mysteriously had stopped functioning. I know nobody touched anything because I am the only one who uses this computer. I tried disabling and re-enabling, as well as re-installing the drivers. This is a work network, and everyone else's connection seems fine, and I can't seem to figure out what's wrong. Keep in mind I can't just re-set the router because this is not a home network.

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#2 noknojon

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Posted 26 July 2012 - 12:16 AM

Hi -
Please download Farbar Service Scanner to desktop and run it on the computer with the issue. I must only assume that 1 computer has the problem
•Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
•Press "Scan".
•It will create a log (FSS.txt) in the same directory the tool is run.
•Please copy and paste the log to your reply.

Thank You -

Edited by noknojon, 26 July 2012 - 12:17 AM.


#3 Insp. Bumstead

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Posted 26 July 2012 - 01:24 AM

Farbar Service Scanner Version: 22-07-2012
Ran by Frank (administrator) on 26-07-2012 at 14:15:55
Running from "C:\Users\Frank\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is unreachable
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo IP returned error: Yahoo IP is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============

sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Disabled
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


Edited by Insp. Bumstead, 26 July 2012 - 01:24 AM.


#4 noknojon

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Posted 26 July 2012 - 01:41 AM

Hi -
Just a quick check -
Download Security Check from HERE, and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Thanks -

#5 Insp. Bumstead

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Posted 26 July 2012 - 02:04 AM

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

````````````````````````````````
Process Check:
objlist.exe by Laurent

AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````



#6 noknojon

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Posted 26 July 2012 - 02:30 AM

As we can not reset the router we can try to reset your computer alone -

Please click Start > Programs > Accessories > Command Prompt and Right click on it to select Run as Administrator -
Type each cmmand and then press Enter - Please note the spaces -
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset


Thank You -

Edited by noknojon, 26 July 2012 - 02:35 AM.


#7 Insp. Bumstead

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Posted 26 July 2012 - 04:19 AM

As we can not reset the router we can try to reset your computer alone -

Please click Start > Programs > Accessories > Command Prompt and Right click on it to select Run as Administrator -
Type each cmmand and then press Enter - Please note the spaces -
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset


Thank You -

Unfortunately this didn't work.

When I attempt ipconfig /release and ipconfig /renew, I get an error message that says "media disconnected".

I know the hardware works, because I dual boot Linux and I can connect to the wired LAN in Linux just fine.

#8 noknojon

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Posted 26 July 2012 - 04:47 AM

Are you able to tell me the type of program that you were working on or using - I am only asking for a "general description" if that suits you better, as I am not "prying" into your business -
Example were you online at the time, reading documents, researching on Google Etc.

This is about the last basic diagnostic for now
Please download MiniToolBox, Save it to your desktop and run it.
Also, please do not post this one in a Quote box, but you must Copy and Paste this exactly as it appears -

Checkmark the following boxes:

•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Thanks -



#9 Insp. Bumstead

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Posted 26 July 2012 - 05:08 AM

I was web browsing in Google Chrome.

Here's the log:


MiniToolBox by Farbar Version: 23-07-2012
Ran by Frank (administrator) on 26-07-2012 at 18:04:11
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 4 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 5 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : ASUS-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #4
Physical Address. . . . . . . . . : 00-26-C7-D2-FF-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #3
Physical Address. . . . . . . . . : 00-26-C7-D2-FF-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 00-26-C7-D2-FF-8E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c5de:8f7e:8395:2c5c%24(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, July 26, 2012 5:55:08 PM
Lease Expires . . . . . . . . . . : Friday, July 27, 2012 5:55:12 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 587212487
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-97-01-66-14-DA-E9-2C-9F-C2
DNS Servers . . . . . . . . . . . : 192.168.1.1
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 14-DA-E9-2C-9F-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.11.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, July 26, 2012 5:55:18 PM
Lease Expires . . . . . . . . . . : Saturday, July 28, 2012 5:55:17 PM
Default Gateway . . . . . . . . . : 192.168.11.1
DHCP Server . . . . . . . . . . . : 192.168.11.1
DNS Servers . . . . . . . . . . . : 192.168.11.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hshld.com
Description . . . . . . . . . . . : Anchorfree HSS Adapter
Physical Address. . . . . . . . . : 00-FF-2F-D0-86-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:14d1:2252:3f57:f4fa(Preferred)
Link-local IPv6 Address . . . . . : fe80::14d1:2252:3f57:f4fa%19(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1D1C8C87-5A31-465D-970F-07F93C3CED34}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EFB39265-016A-4961-BC85-13ED973095A0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B6F9976A-9858-47B4-9D6D-B56C4679817E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A6584B17-0FD4-4F33-9FD6-FA2291392DE3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: my.router
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.31.138
74.125.31.139
74.125.31.100
74.125.31.101
74.125.31.102
74.125.31.113


Pinging google.com [74.125.31.138] with 32 bytes of data:
Reply from 169.254.69.103: Destination host unreachable.
Reply from 169.254.69.103: Destination host unreachable.

Ping statistics for 74.125.31.138:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Server: my.router
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 169.254.69.103: Destination host unreachable.
Reply from 169.254.69.103: Destination host unreachable.

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Server: my.router
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 169.254.69.103: Destination host unreachable.
Reply from 169.254.69.103: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
26...00 26 c7 d2 ff 8f ......Microsoft Virtual WiFi Miniport Adapter #4
25...00 26 c7 d2 ff 8f ......Microsoft Virtual WiFi Miniport Adapter #3
24...00 26 c7 d2 ff 8e ......Intel® WiFi Link 1000 BGN
21...14 da e9 2c 9f c2 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
15...00 ff 2f d0 86 d8 ......Anchorfree HSS Adapter
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.9 25
0.0.0.0 0.0.0.0 192.168.11.1 192.168.11.5 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.9 281
192.168.1.9 255.255.255.255 On-link 192.168.1.9 281
192.168.1.255 255.255.255.255 On-link 192.168.1.9 281
192.168.11.0 255.255.255.0 On-link 192.168.11.5 266
192.168.11.5 255.255.255.255 On-link 192.168.11.5 266
192.168.11.255 255.255.255.255 On-link 192.168.11.5 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.9 281
224.0.0.0 240.0.0.0 On-link 192.168.11.5 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.9 281
255.255.255.255 255.255.255.255 On-link 192.168.11.5 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
19 58 ::/0 On-link
1 306 ::1/128 On-link
19 58 2001::/32 On-link
19 306 2001:0:5ef5:79fb:14d1:2252:3f57:f4fa/128
On-link
24 281 fe80::/64 On-link
19 306 fe80::/64 On-link
19 306 fe80::14d1:2252:3f57:f4fa/128
On-link
24 281 fe80::c5de:8f7e:8395:2c5c/128
On-link
1 306 ff00::/8 On-link
19 306 ff00::/8 On-link
24 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/26/2012 05:28:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2012 05:27:54 PM) (Source: hshld) (User: )
Description: hshld error: 0OPENVPNAS: Invalid configuration file

Error: (07/26/2012 05:27:54 PM) (Source: hshld) (User: )
Description: hshld error: 0OPENVPNAS: Cannot Open Service Log File: C:\Program Files (x86)\Hotspot Shield\log\oas.log

Error: (07/26/2012 05:04:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2012 05:04:41 PM) (Source: hshld) (User: )
Description: hshld error: 0OPENVPNAS: Invalid configuration file

Error: (07/26/2012 05:04:41 PM) (Source: hshld) (User: )
Description: hshld error: 0OPENVPNAS: Cannot Open Service Log File: C:\Program Files (x86)\Hotspot Shield\log\oas.log

Error: (07/26/2012 03:10:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2012 03:10:37 PM) (Source: hshld) (User: )
Description: hshld error: 0OPENVPNAS: Invalid configuration file

Error: (07/26/2012 03:10:37 PM) (Source: hshld) (User: )
Description: hshld error: 0OPENVPNAS: Cannot Open Service Log File: C:\Program Files (x86)\Hotspot Shield\log\oas.log

Error: (07/26/2012 01:52:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (07/26/2012 05:14:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (07/26/2012 01:35:07 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 21

Error: (07/26/2012 01:24:58 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (07/26/2012 01:24:58 PM) (Source: DCOM) (User: )
Description: 1053WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (07/26/2012 01:24:46 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (07/26/2012 11:57:41 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 258

Error: (07/26/2012 11:54:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (07/26/2012 11:53:18 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (07/26/2012 11:53:18 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (07/26/2012 11:53:18 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (07/26/2012 05:28:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2012 05:27:54 PM) (Source: hshld)(User: )
Description: hshld error: 0OPENVPNAS: Invalid configuration file

Error: (07/26/2012 05:27:54 PM) (Source: hshld)(User: )
Description: hshld error: 0OPENVPNAS: Cannot Open Service Log File: C:\Program Files (x86)\Hotspot Shield\log\oas.log

Error: (07/26/2012 05:04:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2012 05:04:41 PM) (Source: hshld)(User: )
Description: hshld error: 0OPENVPNAS: Invalid configuration file

Error: (07/26/2012 05:04:41 PM) (Source: hshld)(User: )
Description: hshld error: 0OPENVPNAS: Cannot Open Service Log File: C:\Program Files (x86)\Hotspot Shield\log\oas.log

Error: (07/26/2012 03:10:44 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2012 03:10:37 PM) (Source: hshld)(User: )
Description: hshld error: 0OPENVPNAS: Invalid configuration file

Error: (07/26/2012 03:10:37 PM) (Source: hshld)(User: )
Description: hshld error: 0OPENVPNAS: Cannot Open Service Log File: C:\Program Files (x86)\Hotspot Shield\log\oas.log

Error: (07/26/2012 01:52:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.3.300.265)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Alcor Micro USB Card Reader (Version: 1.8.17.26026)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.6.3.0)
ASUS AI Recovery (Version: 1.0.13)
ASUS LifeFrame3 (Version: 3.0.22)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.43)
ASUS Secure Delete (Version: 1.00.0006)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0031)
ASUS Virtual Camera (Version: 1.0.21)
ATK Package (Version: 1.0.0008)
avast! Free Antivirus (Version: 7.0.1456.0)
CCleaner (Version: 3.20)
Core Temp version 0.99.7 (Version: 0.99.7)
DAEMON Tools Lite (Version: 4.45.4.0315)
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
EPSON AL-MX21 Advanced (Version: 1.00.0000)
EPSON AL-MX21 Advanced Printer Driver
EPSON Scan
EPSON Scan PDF EXtensions (Version: 1.00.0000)
EPSON Status Monitor
EPSON Status Monitor Installer (Version: 1.01.0000)
EpsonNet Print (Version: 2.5.00)
Fast Boot (Version: 1.0.7)
Google Chrome (Version: 20.0.1132.57)
Google Update Helper (Version: 1.3.21.115)
Hotspot Shield 2.61 (Version: 2.61)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Processor Graphics (Version: 8.15.10.2361)
Intel® PROSet/Wireless WiFi Software (Version: 14.01.1000)
League of Legends (Version: 1.3)
MATLAB R2012a (Version: 7.14)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
NVIDIA Control Panel 267.54 (Version: 267.54)
NVIDIA Graphics Driver 267.54 (Version: 267.54)
NVIDIA Install Application (Version: 2.265.39.0)
NVIDIA Optimus 1.0.21 (Version: 1.0.21)
NVIDIA Update Components (Version: 1.0.21)
Paint.NET v3.5.10 (Version: 3.60.0)
Realtek High Definition Audio Driver (Version: 6.0.1.6642)
SceneSwitch (Version: 1.0.8)
Skype Click to Call (Version: 6.1.10441)
Skype? 5.10 (Version: 5.10.116)
Sonic Focus (Version: 1.0.0.4)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.2.16.1)
The KMPlayer (remove only)
Tixati
TVUPlayer 2.5.3.1 (Version: 2.5.3.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2597091) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 64-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition
WIDCOMM Bluetooth Software (Version: 6.2.5.600)
Winamp (Version: 5.63 )
Windows Driver Package - Broadcom (BTHUSB) Bluetooth (02/25/2010 6.2.0.9419) (Version: 02/25/2010 6.2.0.9419)
Windows Driver Package - Broadcom Bluetooth (01/19/2010 6.2.0.1417) (Version: 01/19/2010 6.2.0.1417)
Windows Driver Package - Broadcom Bluetooth (07/29/2009 6.1.7100.0) (Version: 07/29/2009 6.1.7100.0)
Windows Driver Package - Broadcom Bluetooth (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
WinFlash (Version: 2.31.1)
Wireless Console 3 (Version: 3.0.19)

========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 8103.08 MB
Available physical RAM: 6049.4 MB
Total Pagefile: 16204.36 MB
Available Pagefile: 13870.8 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.66 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:280.01 GB) (Free:221.34 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:275.16 GB) (Free:260.77 GB) NTFS
3 Drive e: (U41SV_WIN7_64_V3.00) (CDROM) (Total:2.44 GB) (Free:0 GB) UDF
5 Drive g: (USB DISK) (Removable) (Total:15.1 GB) (Free:11.15 GB) FAT32

========================= Users: ========================================

User accounts for \\ASUS-LAPTOP

Administrator Frank Guest
UpdatusUser

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

#10 noknojon

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Posted 26 July 2012 - 06:04 AM

Just a first item, sorry I am taking so long, but we just have visitors turn up -

Description: hshld error: 0OPENVPNAS: Cannot Open Service Log File: C:\Program Files (x86)\Hotspot Shield\log\oas.log

Hotspot Shield Review User rating 3/10
Cons: May interfere with local network traffic to networked printers and disk drives. May interfere with other VPN software (like the kind you use for work).
No configuration options so specific traffic (like communication with your networked printer or storage) can be permitted.
Please remove Hotspot Shield 2.61 (Version: 2.61) from Programs and features, or by its uninstaller (if there is one)

#11 noknojon

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Posted 26 July 2012 - 06:28 AM

Download Temp File Cleaner (TFC) to Desktop
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

•Disable your antivirus program
•Tick the box next to YES, I accept the Terms of Use
•Click Start
•Accept any security warnings from your browser.
•Check Scan archives
•Click Start
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take quite some time.
•When the scan completes, click on List of found threats
•Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset doesn't find any threats it will NOT produce any log.

Thank You -

#12 Insp. Bumstead

Insp. Bumstead
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Posted 26 July 2012 - 10:52 AM

Download Temp File Cleaner (TFC) to Desktop
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

•Disable your antivirus program
•Tick the box next to YES, I accept the Terms of Use
•Click Start
•Accept any security warnings from your browser.
•Check Scan archives
•Click Start
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take quite some time.
•When the scan completes, click on List of found threats
•Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset doesn't find any threats it will NOT produce any log.

Thank You -


I uninstalled Hotspot Shield and ran the Cleaner and it seems to work for now. Thanks or your help. I'll reply in this thread if it stops working again tomorrow!

#13 noknojon

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Posted 26 July 2012 - 07:36 PM

Hello -
A list of items, all from Microsoft for you to refer to first if the problems comtinue -

Re: Listed Microsoft Virtual WiFi Miniport Adapter, please refer to >> http://msdn.microsoft.com/en-us/library/dd815243(VS.85).aspx About the Wireless Hosted Network.

When issue occurs, please use the Network troubleshooter in Windows 7 and see how it works.

More information:

View and connect to available wireless networks

Wireless networking: frequently asked questions

Wired and wireless network connection problems in Windows

Use Network troubleshooter event logs to solve network problems

Regards -




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