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Infected with the ZeroAccess rootkit


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48 replies to this topic

#1 steedross

steedross

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  • 91 posts
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  • Local time:09:01 PM

Posted 24 July 2012 - 08:44 PM

Referred from: http://www.bleepingcomputer.com/forums/topic462214.html ~ OB

Followed Prep. Guide and logs follow. All went well, except GMER only would allow Services, Registry, and Files to be checked.

Problems include website re-directing,script debugging messages, and screen in email account unusually formatted.

Thank you for all your help. I will be waiting patiently.

Steedross

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Steedross at 19:56:55 on 2012-07-24
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6092.3693 [GMT -5:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Program Files (x86)\Norton Online\Engine\2.3.0.7\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.1.5\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Online\Engine\2.3.0.7\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Users\Steedross\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\12.1.5\ScriptHelper.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
"C:\Windows\SysWOW64\svchost.exe" -k LocalServiceDns
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://isearch.avg.com/?cid={FD7BB418-C150-49FA-8DD2-01ADE8DB8B75}&mid=f959013ccb9a47d0bf40b1915f049aad-60d52d2d240a0002179344e6dcc54b98c0e9193c&lang=en&ds=pp012&pr=sa&d=2012-07-24 07:04:46&v=12.1.0.21&sap=hp
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886e-ec8c-43c1-a32c-e4c2b0b6395b} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.21\AVG Secure Search_toolbar.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Norton Safety Minder BHO: {b8e07826-0971-4f16-b133-047b88034e89} - C:\Program Files (x86)\Norton Online\AddOns\Norton Safety Minder\Engine\2.3.0.20\coIEPlg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.21\AVG Secure Search_toolbar.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [<NO NAME>]
mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
StartupFolder: C:\Users\STEEDR~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Steedross\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\STEEDR~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{DB19A85C-2FFD-4CEB-BAD5-EDCF1E8BC031} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{DB19A85C-2FFD-4CEB-BAD5-EDCF1E8BC031}\14355535F5745756374713 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{DB19A85C-2FFD-4CEB-BAD5-EDCF1E8BC031}\24343547574656E647 : DhcpNameServer = 192.168.112.5 192.168.0.20 208.67.222.222
TCP: Interfaces\{DB19A85C-2FFD-4CEB-BAD5-EDCF1E8BC031}\262716A657E66616D696C697 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{DB19A85C-2FFD-4CEB-BAD5-EDCF1E8BC031}\34F6F60756277457563747 : DhcpNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{DB19A85C-2FFD-4CEB-BAD5-EDCF1E8BC031}\C696E6B6379737 : DhcpNameServer = 192.168.15.1
TCP: Interfaces\{EA77114D-EE0B-4F44-8F53-822393D21D89} : DhcpNameServer = 40.20.1.201 40.20.1.202
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\12.1.5\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
LSA: Notification Packages = scecli C:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO-X64: TSBHO Class - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.21\AVG Secure Search_toolbar.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Norton Safety Minder BHO: {B8E07826-0971-4f16-B133-047B88034E89} - C:\Program Files (x86)\Norton Online\AddOns\Norton Safety Minder\Engine\2.3.0.20\coIEPlg.dll
BHO-X64: Norton Safety Minder BHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\12.1.0.21\AVG Secure Search_toolbar.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB-X64: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
mRun-x64: [(Default)]
mRun-x64: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Steedross\AppData\Roaming\Mozilla\Firefox\Profiles\44an50g7.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\12.1.5\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avgtp;avgtp;\??\C:\Windows\system32\drivers\avgtpx64.sys --> C:\Windows\system32\drivers\avgtpx64.sys [?]
R1 ccSet_NOF;Norton Online Settings Manager;C:\Windows\system32\drivers\NOFx64\0203000.007\ccSetx64.sys --> C:\Windows\system32\drivers\NOFx64\0203000.007\ccSetx64.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-8-19 260424]
R2 Hamachi2Svc;LogMeIn Hamachi Tunneling Engine;C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe [2012-6-27 2369960]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-3-14 197504]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-10-30 13592]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-10-30 2425960]
R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-9-28 212944]
R2 NOF;Norton Online;C:\Program Files (x86)\Norton Online\Engine\2.3.0.7\ccSvcHst.exe [2012-5-25 138248]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-10-30 2656280]
R2 vToolbarUpdater12.1.5;vToolbarUpdater12.1.5;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\12.1.5\ToolbarUpdater.exe [2012-7-24 830048]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\system32\drivers\bcbtums.sys --> C:\Windows\system32\drivers\bcbtums.sys [?]
R3 btwampfl;btwampfl Bluetooth filter driver;\??\C:\Windows\system32\drivers\btwampfl.sys --> C:\Windows\system32\drivers\btwampfl.sys [?]
R3 BTWDPAN;Bluetooth Personal Area Network;C:\Windows\system32\DRIVERS\btwdpan.sys --> C:\Windows\system32\DRIVERS\btwdpan.sys [?]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 MEIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 SYMRDR_{78CA3BF0-9C3B-40e1-B46D-38C877EF059A};Symantec Redirector - Norton Safety Minder;C:\Windows\system32\Drivers\NSMx64\0203000.014\SymRdrS.SYS --> C:\Windows\system32\Drivers\NSMx64\0203000.014\SymRdrS.SYS [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-5-3 158856]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-11 250056]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-2 113120]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-07-24 12:04:51 -------- d-----w- C:\Users\Steedross\AppData\Local\AVG Secure Search
2012-07-24 12:04:50 -------- d-----w- C:\ProgramData\AVG Secure Search
2012-07-24 12:04:46 31080 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2012-07-24 12:04:44 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2012-07-24 12:04:43 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2012-07-24 12:04:06 -------- d--h--w- C:\ProgramData\Common Files
2012-07-22 23:41:49 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
2012-07-20 12:55:27 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{7E9C8DFE-661E-411A-9B44-3066F5C726ED}\mpengine.dll
2012-07-12 19:10:49 -------- d-----w- C:\Users\Steedross\AppData\Roaming\RealNetworks
2012-07-12 19:10:06 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared
2012-07-12 10:41:44 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-07-11 18:25:18 -------- d-----w- C:\Windows\en
2012-07-11 18:21:11 15712 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\f2e2a9d61cd5f9102\MeshBetaRemover.exe
2012-07-11 18:21:10 89944 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\f26a6ad41cd5f9101\DSETUP.dll
2012-07-11 18:21:10 537432 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\f26a6ad41cd5f9101\DXSETUP.exe
2012-07-11 18:21:10 1801048 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\f26a6ad41cd5f9101\dsetup32.dll
2012-07-11 18:18:39 -------- d-----w- C:\Users\Steedross\AppData\Local\{A843A4B0-98F4-4564-A102-035D4C899644}
2012-07-11 18:18:04 -------- d-----w- C:\Users\Steedross\AppData\Local\{B517ACC5-83F9-41FE-8F88-42D743568D90}
2012-07-11 17:01:43 -------- d-----w- C:\Users\Steedross\AppData\Local\{89A89846-C178-4C30-87F1-EB50A99EDA1F}
2012-07-11 17:01:08 -------- d-----w- C:\Users\Steedross\AppData\Local\{762DE89D-CD77-4BD3-9785-6FC11DA81F1A}
2012-07-10 15:28:01 -------- d-----w- C:\Users\Steedross\AppData\Local\{5A1B2476-694A-4327-A36A-5C491294E159}
2012-07-10 15:27:24 -------- d-----w- C:\Users\Steedross\AppData\Local\{B6EFF4D4-8F50-4DDF-8749-AC221772749D}
2012-07-06 16:27:03 -------- d-----w- C:\Users\Steedross\AppData\Local\{05E9F334-C56F-4EF1-BD0E-C1D316786CEA}
2012-07-06 16:26:27 -------- d-----w- C:\Users\Steedross\AppData\Local\{234E58CF-342B-474D-92F3-B1841BA8B4BE}
2012-07-04 17:39:21 -------- d-----w- C:\Program Files\CCleaner
2012-07-04 16:16:38 33856 ---ha-w- C:\Windows\System32\hamachi.sys
2012-07-04 16:16:35 -------- d-----w- C:\Program Files (x86)\LogMeIn Hamachi
2012-07-03 12:01:58 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll
2012-07-03 12:01:58 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll
2012-07-01 20:53:47 -------- d-----w- C:\Users\Steedross\AppData\Local\Macromedia
.
==================== Find3M ====================
.
2012-07-22 19:36:25 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-22 19:36:25 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-12 19:09:49 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2012-07-12 19:09:49 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2012-07-03 18:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 20:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 20:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-31 17:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-05-25 19:23:05 175736 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-04-26 05:34:27 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
.
============= FINISH: 19:57:50.02 ===============

Attached Files


Edited by Orange Blossom, 24 July 2012 - 10:21 PM.


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#2 gringo_pr

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Posted 27 July 2012 - 12:53 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 steedross

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Posted 27 July 2012 - 08:21 AM

Gringo:

Greetings from Houston, TX! Thank you for your help.

Sadly things have gone seriously south here. My computer turns on, but won't start up. The most I can do is hit esc and get to the start up menu.

I'm pretty sure I caused the crash as:
1. I'm a pretty dim bulb
2. It's a newer computer with all kinds of "fix it" type programs that come up on their own. Yesterday I got a box that told me to do a system restore, which I did (because the computer suggested I do it, duh). By the evening it had crashed.

I look forward to working with you, I hope you can say the same about me.

IHGG-

Steedross

#4 gringo_pr

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Posted 27 July 2012 - 02:12 PM

Hello

download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.

[*]First Press the Scan button.
[*]It will make a log (FRST.txt)

[*]Second Type the following in the edit box after "Search:". services.exe
[*]Click the Search button
[*]It will make a log (Search.txt)
[/list]
I want you to poste Both the FRST.txt report and the Search.txt into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 steedross

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Posted 27 July 2012 - 03:36 PM

Scan result of Farbar Recovery Scan Tool Version: 25-07-2012 01
Ran by SYSTEM at 27-07-2012 15:31:29
Running from G:\
(X64) OS Language: English(US)
Attention: Could not load system hive.Attention: System hive is missing.

========================== Registry (Whitelisted) =============

Attention: Software hive is missing.

HKLM\...\Winlogon: [Userinit]
HKLM-x32\...\Winlogon: [Userinit] [x]
HKLM\...\Winlogon: [Shell] [x ] ()
HKLM-x32\...\Winlogon: [Shell] [x ] ()

==================== Services (Whitelisted) ======


========================== Drivers (Whitelisted) =============


========================== NetSvcs (Whitelisted) ===========


============ One Month Created Files and Folders ==============

2012-07-27 15:27 - 2012-07-27 15:27 - 00015556 ____N \Rita-Tool\Dbg.log
2012-07-27 15:27 - 2012-07-27 15:27 - 00000000 ___AD \Windows\ServiceProfiles
2012-07-27 15:27 - 2012-07-27 15:27 - 00000000 ___AD \Windows\debug
2012-07-27 15:27 - 2011-10-29 21:30 - 00613594 ____A \RM_Reserve\INSTALL.LOG
2012-07-27 15:27 - 2010-01-06 17:41 - 00000030 ____A \RM_Reserve\Reserve.log

============ 3 Months Modified Files ========================



========================= Known DLLs (Whitelisted) ============


========================= Bamital & volsnap Check ============

C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\wininit.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\wininit.exe IS MISSING <==== ATTENTION!.
C:\Windows\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\svchost.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\User32.dll IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\User32.dll IS MISSING <==== ATTENTION!.
C:\Windows\System32\userinit.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\userinit.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION!.

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: <===== ATTENTION!
HKLM\...\exefile\DefaultIcon: <===== ATTENTION!
HKLM\...\exefile\open\command: <===== ATTENTION!

========================= Memory info ======================

Percentage of memory in use: 12%
Total physical RAM: 6091.86 MB
Available physical RAM: 5347.76 MB
Total Pagefile: 6090.01 MB
Available Pagefile: 5336.82 MB
Total Virtual: 8192 MB
Available Virtual: 8191.89 MB

======================= Partitions =========================

1 Drive d: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS ==>[System with boot components (obtained from reading drive)]
2 Drive e: (Recovery) (Fixed) (Total:20.06 GB) (Free:2.17 GB) NTFS ==>[System with boot components (obtained from reading drive)]
4 Drive g: (Lexar) (Removable) (Total:3.73 GB) (Free:3.66 GB) FAT32
5 Drive x: (Boot) (Fixed) (Total:0.25 GB) (Free:0.25 GB) NTFS
6 Drive y: () (Fixed) (Total:674.42 GB) (Free:674.31 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 698 GB 4062 MB
Disk 1 Online 3824 MB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 199 MB 1024 KB
Partition 2 Primary 674 GB 200 MB
Partition 3 Primary 20 GB 674 GB

==================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 D SYSTEM NTFS Partition 199 MB Healthy

==================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 Y NTFS Partition 674 GB Healthy

==================================================================================

Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 E Recovery NTFS Partition 20 GB Healthy

==================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 3823 MB 24 KB

==================================================================================

Disk: 1
Partition 1
Type : 0C
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 G Lexar FAT32 Removable 3823 MB Healthy

==================================================================================
======================= End Of Log ==========================









Farbar Recovery Scan Tool Version: 25-07-2012 01
Ran by SYSTEM at 2012-07-27 15:32:13
Running from G:\

================== Search: "services.exe" ===================

====== End Of Search ======

#6 gringo_pr

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Posted 27 July 2012 - 04:26 PM

Greetings


How did you get the report?

It does not look like the directions were followed to get the report


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 steedross

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Posted 27 July 2012 - 04:28 PM

Both reports or just the services report? I'll try it again.

steedross

#8 steedross

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Posted 27 July 2012 - 04:31 PM

The program saved them back to the flash drive.

R

#9 steedross

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Posted 27 July 2012 - 04:37 PM

Scan result of Farbar Recovery Scan Tool Version: 25-07-2012 01
Ran by SYSTEM at 27-07-2012 16:32:55
Running from G:\
(X64) OS Language: English(US)
Attention: Could not load system hive.Attention: System hive is missing.

========================== Registry (Whitelisted) =============

Attention: Software hive is missing.

HKLM\...\Winlogon: [Userinit]
HKLM-x32\...\Winlogon: [Userinit] [x]
HKLM\...\Winlogon: [Shell] [x ] ()
HKLM-x32\...\Winlogon: [Shell] [x ] ()

==================== Services (Whitelisted) ======


========================== Drivers (Whitelisted) =============


========================== NetSvcs (Whitelisted) ===========


============ One Month Created Files and Folders ==============

2012-07-27 16:31 - 2012-07-27 16:31 - 00015556 ____N \Rita-Tool\Dbg.log
2012-07-27 16:31 - 2012-07-27 16:31 - 00000000 ___AD \Windows\ServiceProfiles
2012-07-27 16:31 - 2012-07-27 16:31 - 00000000 ___AD \Windows\debug
2012-07-27 16:31 - 2011-10-29 21:30 - 00613594 ____A \RM_Reserve\INSTALL.LOG
2012-07-27 16:31 - 2010-01-06 17:41 - 00000030 ____A \RM_Reserve\Reserve.log

============ 3 Months Modified Files ========================



========================= Known DLLs (Whitelisted) ============


========================= Bamital & volsnap Check ============

C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\wininit.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\wininit.exe IS MISSING <==== ATTENTION!.
C:\Windows\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\svchost.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\User32.dll IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\User32.dll IS MISSING <==== ATTENTION!.
C:\Windows\System32\userinit.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\userinit.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION!.

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: <===== ATTENTION!
HKLM\...\exefile\DefaultIcon: <===== ATTENTION!
HKLM\...\exefile\open\command: <===== ATTENTION!

========================= Memory info ======================

Percentage of memory in use: 12%
Total physical RAM: 6091.86 MB
Available physical RAM: 5357.14 MB
Total Pagefile: 6090.01 MB
Available Pagefile: 5344.54 MB
Total Virtual: 8192 MB
Available Virtual: 8191.89 MB

======================= Partitions =========================

1 Drive d: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS ==>[System with boot components (obtained from reading drive)]
2 Drive e: (Recovery) (Fixed) (Total:20.06 GB) (Free:2.17 GB) NTFS ==>[System with boot components (obtained from reading drive)]
4 Drive g: (Lexar) (Removable) (Total:3.73 GB) (Free:3.66 GB) FAT32
5 Drive x: (Boot) (Fixed) (Total:0.25 GB) (Free:0.25 GB) NTFS
6 Drive y: () (Fixed) (Total:674.42 GB) (Free:674.31 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 698 GB 4062 MB
Disk 1 Online 3824 MB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 199 MB 1024 KB
Partition 2 Primary 674 GB 200 MB
Partition 3 Primary 20 GB 674 GB

==================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 D SYSTEM NTFS Partition 199 MB Healthy

==================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 Y NTFS Partition 674 GB Healthy

==================================================================================

Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 E Recovery NTFS Partition 20 GB Healthy

==================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 3823 MB 24 KB

==================================================================================

Disk: 1
Partition 1
Type : 0C
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 G Lexar FAT32 Removable 3823 MB Healthy

==================================================================================
======================= End Of Log ==========================

#10 steedross

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Posted 27 July 2012 - 04:38 PM

Farbar Recovery Scan Tool Version: 25-07-2012 01
Ran by SYSTEM at 2012-07-27 16:33:25
Running from G:\

================== Search: "services.exe" ===================

====== End Of Search ======

#11 gringo_pr

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Posted 27 July 2012 - 06:27 PM

greetings

are you entering the recovery environment or are you in safe mode?


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#12 steedross

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Posted 27 July 2012 - 06:33 PM

Recovery environment as far as I know.

#13 steedross

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Posted 27 July 2012 - 06:50 PM

I have to press esc as soon as it starts up or I get a message:
BOOTMGR is missing
Press Ctrl+Alt+Del to restart

When I get to the startup menu, I select F11 for the Recovery Manager. It goes through starting up, then I get to the HP Recovery Manager Window. To get a prompt I have to select "Computer Check-up" to get an option to open a command prompt, which I then choose.

The prompt address is:
X:\\windows\systems32>

Should I change drives at the prompt maybe? Of course, I'm waiting on your reply.

R

#14 gringo_pr

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Posted 27 July 2012 - 09:30 PM

Press F10 during startup and let me know what you see



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#15 steedross

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Posted 27 July 2012 - 09:32 PM

I'm at the Setup Utility Screen




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